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Unifi Official TM UniFi High Speed Broadband Thread V36, READ 1ST PAGE FOR TURBO SPEED INFO!
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winyap991
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Nov 2 2018, 10:11 AM
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Getting Started

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Today received feedback from TM, regarding Rye 100 Mbps turbo upgrade to 500 Mbps instead of 800 Mbps. The explanation in E-mail is infra limitation. But CS told me is package price discount in TM system. My ticket is closed. No hope to get back 800Mbps.
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winyap991
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Nov 2 2018, 12:08 PM
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Getting Started

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QUOTE(andrew16 @ Nov 2 2018, 10:33 AM) how much are you paying monthly for your RYE 100mbps? so you can't complain further? if top up can get 800mbps? RM189. 00
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winyap991
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Nov 3 2018, 12:57 AM
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Getting Started

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QUOTE(KKW @ Nov 2 2018, 08:06 PM) Did you ask them for more discount since they claim is "infra limitation" ? No
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winyap991
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Nov 5 2018, 03:09 PM
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Getting Started

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QUOTE(vanses @ Nov 5 2018, 02:03 PM) What is your package and how much u pay
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winyap991
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Nov 5 2018, 06:51 PM
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Getting Started

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QUOTE(vanses @ Nov 5 2018, 06:01 PM) RM 189 only 500 Mbps, RM199 can get 800 Mbps.
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winyap991
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Nov 5 2018, 08:36 PM
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Getting Started

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QUOTE(dickybird @ Nov 5 2018, 07:07 PM) That's expensive for 500 Mbps. I'm only paying RM 159! RM189 is 100Mbps user they all entitled 800Mbps but TM only give 500Mbps. After next billing they will pay rm159 exclude SST (299-200+60). RM189 should get 800Mbps + full Tv channel + 600minutes call This post has been edited by winyap991: Nov 5 2018, 08:41 PM
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winyap991
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Nov 12 2018, 04:39 PM
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Getting Started

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QUOTE(cybercrew @ Nov 12 2018, 03:03 PM) Just got upgraded from 100mbps to 800 mbps. Hardware spec as below : Huawei HG8240w Asus RT-AC55UHP Tested on wired connection Cat 5e, Hitting max 350 MBPS Tested on Wifi @ 5 ghz 1 meter from Router. Hitting max speed approx 290 - 300 MBPS. Not sure if this is due to cable issue. Just ordered Ugreen Cat 6 cable.. will test it out and update here.. btw, do you guys think it could be cable or my BTU or router ? Router i used to have QOS enabled.. matching my previous 100mbps speed. So disabled QOS now. is NAT should be enabled or not ? How much u pay?
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winyap991
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Nov 12 2018, 05:30 PM
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Getting Started

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QUOTE(cybercrew @ Nov 12 2018, 05:00 PM) i also pay RM189 but only get 500 Mbps
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winyap991
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Nov 19 2018, 12:44 PM
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Getting Started

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QUOTE(fruitie @ Nov 19 2018, 12:30 PM) You can complain for the RM 10 fees that it wasn't initiated by you so shouldn't be charged. I suggest you to call 100 and select billing department. I got my RM 16+.++ revoked. Hi, how do downgrade Hypptv? Current bill for TV is rm60. 00
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winyap991
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Nov 19 2018, 12:59 PM
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Getting Started

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QUOTE(PJng @ Nov 19 2018, 12:05 PM) What is this? Downgrade unifi TV Package Fee RM10 Early this i ask for discount from 199 to 119 Now my bill total only 112.10 Can share how to downgrade unifi TV, currently my charge is Rm60. 00.
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winyap991
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Nov 19 2018, 01:07 PM
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Getting Started

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QUOTE(dickybird @ Nov 19 2018, 01:03 PM) What pack are you using? Just call them up and tell them you want to change your TV pack. My is Ultimate Pack Any penalty charge? What is the minimum fees for Unifi TV?
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winyap991
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Dec 15 2018, 11:45 PM
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Getting Started

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QUOTE(soultaker @ Dec 15 2018, 11:43 PM) Finally received my turbo upgrade after waiting for a long time.  How much u pay monthly?
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