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The Dark Side Story of Grab Driver in KLIA 2018, Would you still do Grab after this?
yhtan
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Oct 24 2018, 11:25 AM
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QUOTE(CharmaineLee80 @ Oct 24 2018, 11:20 AM) I met 1 grab driver asking for RM120 claiming that we have 4 persons with 2 bagages from KLIA2 .. charge extra. However, we see from grab app, it shows RM65. We called to ask grab customer service also telling RM65, but that grab driver called grab customer service (might be he called fake number), and claiming that 4 persons with more than 1 bagage from airport is RM120 fare. guess a lot of con grab driver in KLIA / KLIA2 .. gotta be careful. don't hesitate to report under your booking tab
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CharmaineLee80
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Oct 24 2018, 01:37 PM
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QUOTE(yhtan @ Oct 24 2018, 11:25 AM) don't hesitate to report under your booking tab can we ? the grab driver cancel the trip at last. so i was not able to report. another case also happened at PJ, where i booked grab at RM5, before raining. Right after I booked, it started raining, and getting heavier and heavier. So, I waited with my umbrella, but still splashed by raindrops for about 8 minutes. And, grab driver didn't appear saying that i plotted from home (i stayed at cheras). The driver cancelled my booking then. so I was not able to lodge report also. Apparently i rebooked grab, it increased to RM8 due to high demand during raining day. Somehow, I think grab app shall require customer to agree to cancel before driver can cancel the trip / booking. At least, both parties need to agree for the same reason of the cancellation. Else, grab shall give chance for either customer / driver to complain.
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yhtan
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Oct 24 2018, 02:45 PM
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QUOTE(CharmaineLee80 @ Oct 24 2018, 01:37 PM) can we ? the grab driver cancel the trip at last. so i was not able to report. another case also happened at PJ, where i booked grab at RM5, before raining. Right after I booked, it started raining, and getting heavier and heavier. So, I waited with my umbrella, but still splashed by raindrops for about 8 minutes. And, grab driver didn't appear saying that i plotted from home (i stayed at cheras). The driver cancelled my booking then. so I was not able to lodge report also. Apparently i rebooked grab, it increased to RM8 due to high demand during raining day. Somehow, I think grab app shall require customer to agree to cancel before driver can cancel the trip / booking. At least, both parties need to agree for the same reason of the cancellation. Else, grab shall give chance for either customer / driver to complain. Report under issue under the respective booking details. Go and tell grab about your suggestion and let see will they implement such rule or not. For me i foresee Grab need to solve a lot dispute if anything happen by using your suggestion
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d-realm
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Oct 24 2018, 02:58 PM
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New Member
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QUOTE(CharmaineLee80 @ Oct 24 2018, 11:20 AM) I met 1 grab driver asking for RM120 claiming that we have 4 persons with 2 bagages from KLIA2 .. charge extra. However, we see from grab app, it shows RM65. We called to ask grab customer service also telling RM65, but that grab driver called grab customer service (might be he called fake number), and claiming that 4 persons with more than 1 bagage from airport is RM120 fare. guess a lot of con grab driver in KLIA / KLIA2 .. gotta be careful. 4 person + 2 luggage should book under GC+ RM75/ 6seater car RM105, the number that driver call should be grab cs support, usually CS will advise passenger cancel n book again. in this case, driver might take advantages of cancelled ride, skip the 20/25% commission part. This post has been edited by d-realm: Oct 24 2018, 04:38 PM
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d-realm
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Oct 24 2018, 03:04 PM
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New Member
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skylinelover
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Oct 24 2018, 08:55 PM
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QUOTE(CharmaineLee80 @ Oct 24 2018, 11:20 AM) I met 1 grab driver asking for RM120 claiming that we have 4 persons with 2 bagages from KLIA2 .. charge extra. However, we see from grab app, it shows RM65. We called to ask grab customer service also telling RM65, but that grab driver called grab customer service (might be he called fake number), and claiming that 4 persons with more than 1 bagage from airport is RM120 fare. guess a lot of con grab driver in KLIA / KLIA2 .. gotta be careful. Haha more like you cheapskate Thats why more con job inside Refer table below Hahahaha QUOTE(d-realm @ Oct 24 2018, 03:04 PM)
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forever1979
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Oct 25 2018, 04:49 AM
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QUOTE(CharmaineLee80 @ Oct 24 2018, 01:37 PM) can we ? the grab driver cancel the trip at last. so i was not able to report. another case also happened at PJ, where i booked grab at RM5, before raining. Right after I booked, it started raining, and getting heavier and heavier. So, I waited with my umbrella, but still splashed by raindrops for about 8 minutes. And, grab driver didn't appear saying that i plotted from home (i stayed at cheras). The driver cancelled my booking then. so I was not able to lodge report also. Apparently i rebooked grab, it increased to RM8 due to high demand during raining day. Somehow, I think grab app shall require customer to agree to cancel before driver can cancel the trip / booking. At least, both parties need to agree for the same reason of the cancellation. Else, grab shall give chance for either customer / driver to complain. i think the crap driver should report u instead
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d-realm
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Oct 25 2018, 11:44 AM
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New Member
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QUOTE(skylinelover @ Oct 24 2018, 08:55 PM) Haha more like you cheapskate Thats why more con job inside Refer table below Hahahaha this what old bird always say: got money travel no money pay transport
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cytyler
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Oct 25 2018, 11:57 AM
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if from KLIA have 4ppl must call 6ppl car ? cannot call normal grab ?
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SUSdestiny6
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Oct 25 2018, 12:48 PM
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QUOTE(CharmaineLee80 @ Oct 24 2018, 01:37 PM) can we ? the grab driver cancel the trip at last. so i was not able to report. another case also happened at PJ, where i booked grab at RM5, before raining. Right after I booked, it started raining, and getting heavier and heavier. So, I waited with my umbrella, but still splashed by raindrops for about 8 minutes. And, grab driver didn't appear saying that i plotted from home (i stayed at cheras). The driver cancelled my booking then. so I was not able to lodge report also. Apparently i rebooked grab, it increased to RM8 due to high demand during raining day. Somehow, I think grab app shall require customer to agree to cancel before driver can cancel the trip / booking. At least, both parties need to agree for the same reason of the cancellation. Else, grab shall give chance for either customer / driver to complain. this 1 is serve you right la..... driver can't cancel the trip without reaching the pickup point where the passenger plotted in the app without effecting their cancellation rate. you are most likely put in inaccurate pickup point ornot ready for pickup that you missed the driver.....pity the driver weY waited u for 8mins.... on the side not of driver require passenger's consent to cancel a no show trip like your case is not really a good idea eH especially a prank booking or incorrect pickup point
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SUSdestiny6
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Oct 25 2018, 12:49 PM
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QUOTE(cytyler @ Oct 25 2018, 11:57 AM) if from KLIA have 4ppl must call 6ppl car ? cannot call normal grab ? Can la....usually super cheapskaters like to do that and then complain at fb or wherever that its so suffer to their long journey to the airport with 4person in an Axia
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forever1979
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Oct 25 2018, 01:02 PM
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QUOTE(cytyler @ Oct 25 2018, 11:57 AM) if from KLIA have 4ppl must call 6ppl car ? cannot call normal grab ? crap driver got valid reason to cancel, then dont complain need to wait another car
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skylinelover
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Oct 25 2018, 02:33 PM
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QUOTE(cytyler @ Oct 25 2018, 11:57 AM) if from KLIA have 4ppl must call 6ppl car ? cannot call normal grab ? Yes if you have more than 1 big bag
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cytyler
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Oct 25 2018, 03:31 PM
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QUOTE(destiny6 @ Oct 25 2018, 12:49 PM) Can la....usually super cheapskaters like to do that and then complain at fb or wherever that its so suffer to their long journey to the airport with 4person in an Axia hmm its actually cheap if 100+ for 6ppl car , share among 4person
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cytyler
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Oct 25 2018, 03:32 PM
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QUOTE(skylinelover @ Oct 25 2018, 02:33 PM) Yes if you have more than 1 big bag i called grab to KLIA2 before , 1 luggage edi full the boot
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d-realm
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Oct 25 2018, 03:36 PM
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New Member
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QUOTE(cytyler @ Oct 25 2018, 03:31 PM) hmm its actually cheap if 100+ for 6ppl car , share among 4person the problem is, not everyone think that way. 90% traveler can eat fancy super expensive restaurant but cant afford a proper transport.
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cytyler
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Oct 25 2018, 04:14 PM
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QUOTE(d-realm @ Oct 25 2018, 03:36 PM) the problem is, not everyone think that way. 90% traveler can eat fancy super expensive restaurant but cant afford a proper transport. people even thinks that rm10 aerobus to KLIA expensive
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SUSdestiny6
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Oct 25 2018, 04:17 PM
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QUOTE(cytyler @ Oct 25 2018, 03:31 PM) hmm its actually cheap if 100+ for 6ppl car , share among 4person lol.....RM65 is much cheaper to share among 6ppl lo....Grab ride's logic
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cytyler
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Oct 25 2018, 04:28 PM
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QUOTE(destiny6 @ Oct 25 2018, 04:17 PM) lol.....RM65 is much cheaper to share among 6ppl lo....Grab ride's logic u got it right..
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yhtan
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Oct 25 2018, 05:14 PM
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QUOTE(d-realm @ Oct 25 2018, 03:36 PM) the problem is, not everyone think that way. 90% traveler can eat fancy super expensive restaurant but cant afford a proper transport. U go Tokyo and try take Taxi from Narita airport, easily RM700-1000 after conversion.
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