QUOTE(CharmaineLee80 @ Oct 30 2018, 01:53 PM)
actually we called grab CS also on the spot, but grab CS said.. we should pay what we see on grab app (mobile) which is RM75. Not sure why grab driver can call another grab CS to advise him to cancel the job/trip. In fact sounds fishy to us - what is the number that the grab driver called, will it be fake grab CS. Thus, we decided not to argue, and just leave the car.
Passenger : Hello CS, the apps show RM75 but driver ask RM120... what should i do?
CS : Hi there, u just have to pay according to apps.
Driver : Hello CS, passenger booked GC+ but 4 person and alot luggage, so how?
CS : Hi there, u should ask passenger cancel and re-book correct service.
That is how
standard Grab CS replies.
The driver taking advantage asked u to cancel but didnt ask u rebook,
becoz he know if rebook maybe wont get him again.
This post has been edited by d-realm: Oct 30 2018, 09:05 PM