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 The Dark Side Story of Grab Driver in KLIA 2018, Would you still do Grab after this?

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d-realm
post Oct 24 2018, 02:58 PM

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QUOTE(CharmaineLee80 @ Oct 24 2018, 11:20 AM)
I met 1 grab driver asking for RM120 claiming that we have 4 persons with 2 bagages from KLIA2 .. charge extra. However, we see from grab app, it shows RM65.

We called to ask grab customer service also telling RM65, but that grab driver called grab customer service (might be he called fake number), and claiming that 4 persons with more than 1 bagage from airport is RM120 fare.

guess a lot of con grab driver in KLIA / KLIA2 .. gotta be careful.
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4 person + 2 luggage should book under GC+ RM75/ 6seater car RM105, the number that driver call should be grab cs support, usually CS will advise passenger cancel n book again. in this case, driver might take advantages of cancelled ride, skip the 20/25% commission part.

This post has been edited by d-realm: Oct 24 2018, 04:38 PM
d-realm
post Oct 24 2018, 03:04 PM

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d-realm
post Oct 25 2018, 11:44 AM

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QUOTE(skylinelover @ Oct 24 2018, 08:55 PM)
Haha more like you cheapskate laugh.gif

Thats why more con job inside laugh.gif

Refer table below

Hahahaha
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this what old bird always say: got money travel no money pay transport laugh.gif
d-realm
post Oct 25 2018, 03:36 PM

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QUOTE(cytyler @ Oct 25 2018, 03:31 PM)
hmm its actually cheap if 100+ for 6ppl car , share among 4person
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the problem is, not everyone think that way.

90% traveler can eat fancy super expensive restaurant but cant afford a proper transport.
d-realm
post Oct 30 2018, 08:59 PM

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QUOTE(CharmaineLee80 @ Oct 30 2018, 01:53 PM)
actually we called grab CS also on the spot, but grab CS said.. we should pay what we see on grab app (mobile) which is RM75. Not sure why grab driver can call another grab CS to advise him to cancel the job/trip. In fact sounds fishy to us - what is the number that the grab driver called, will it be fake grab CS. Thus, we decided not to argue, and just leave the car.
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Passenger : Hello CS, the apps show RM75 but driver ask RM120... what should i do?
CS : Hi there, u just have to pay according to apps.

Driver : Hello CS, passenger booked GC+ but 4 person and alot luggage, so how?
CS : Hi there, u should ask passenger cancel and re-book correct service.

That is how standard Grab CS replies.

The driver taking advantage asked u to cancel but didnt ask u rebook,
becoz he know if rebook maybe wont get him again.

This post has been edited by d-realm: Oct 30 2018, 09:05 PM
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