I just notice from my TIME account that I have 2 months of outstanding bills not paid.

I have enrolled in Direct Debit from day one in late 2018 and every month payment no issue until April.

I checked my TIME account and notice that I don't have direct debit anymore but my credit card account was charged on 30 March but not reflected in my account.

Anyone has this issue with their direct debit?

Time is independent meh? Not tumpang TM ah ?

No wonder la, thanks man alot for the info! So even i write up to TIME any chances of them making my location available for TIME internet ?

My time WiFi network mysteriously changed its name to “ Blazing speed “ and now I can’t connect to the network anymore

Talk about blazing, it’s infuriating

Any sifus here can clarify what actually happened and how to troubleshoot?

Hello,

Would like to ask any sifu encounter this thing?

I am unable to connect to the internet using TIME for the past few days. After i consult with the customer service and they requested someone to look at the problem. After that, they said there is problem with the fibre connector at the building and said it can be fix my changing the fibre connector. Then, they offer the service to change the fibre connector with a total charge RM150 inclusive the manpower and fibre connector...

Is tis a normal price or i kena con d?

need some advise... i've changed my router to Asus RT-AX56U for my time 500mpbs connection due to the old tplink ac1200 having connectivity problem and constant disconnecting issue... can i claim warranty from time or tplink direct or any bros here can assist? the modem provided by time is on Nov 2018, should be still under warranty?

should i wait for time support to call or anyway that i can claim it faster?

RM400 and below. Don't mind going over RM400 if needed Thanks shifu

What bout deco m5 for mesh WiFi?

Hi Sifus,

I've been using Unifi for many, many years and especially the last few years, service has been pretty good. Never really had any outages, latency stable etc. so no complaints at my current place.
However, I'm moving to a new place soon (not a new building, maybe about 5 years old) and that building has both TIME and Unifi services available so I was thinking of giving TIME a try. I was looking around the Internet & on FB and found complaints about the slow problem resolution and some service issues (e.g speeds well below the package, long outages) that TIME users have been experiencing lately

How do you all feel about the TIME services you're using today? Are those complaints isolated incidents or is this something that's happening across the board? I really do need stable and reliable internet because you know la.. MCO and all that.. so need to work from home and unstable internet will kill the VPN

Thanks!

Hi,

I am moving to a new condo. Going for Time broadband. What is the cost of the installation for 100Meg speed, contract 2 years ?

Is there fixed equipment that the installer will provide ? Any extra goodies that we can ask ?

Thanks !

HI Just a quick question. Is it advisable to upgrade the complimentary modem - EC230 to DIR 882. I think with the RM100 discount, only need to pay additional RM250 for DIR-882. Is it really worth it?

One thing I prefer is to set up different DNS for different SSID. I am using smartdnxproxy for streaming and i would prefer a dedicated SSID for streaming. Does both the modem support this function?..thanks in advance

Yes, the condo already has the optic fibre laid.
Installation is Free.

Any upgrade to the modem or router for stability or speed ? Extra charges ?
Whether to upgrade depends on your unit size, yes there will be additional charge to upgrade to better router.
There is No Need to upgrade the ONU (Fibre Modem).

Thanks !

Is D-Link DIR-882 one of the router Time provide ? Worth for the upgrade or other choices.

Units size is about 1700 sq ft. Wifi booster needed ?

Thanks !

How much is the Asus AC86U at subsidised price ?
RM699.

Saw his test using laptop manage to get only 420mb.

I'm using considerably new laptop. Just bought last December.

When speedtest is done on Time website, i Will get the 500mb.
When using ookla, i will 80+mb.
When using testmy.net i will get 300+mb.

which is more accurate?

Hi,

need urgent help

ISP: Time dotcom
Modem model: Time Huawei HG8240H

existing modem login username: root password: adminHW
with this login, you are not able to export the config file out (Time lock it)

I got a new modem, and wanted to transfer existing modem config to new modem, same model.

anyone know what is the Time modem admin login?

i have try: telecomadmin admintelecom (no luck)

urgent

please help

Hi guys!

A little bit out of topic but did any of you managed to grab any TIME rewards on the 15th each month.

Seems like every time, the reward is fully grabbed. Even when I checked early in the morning around 3 to 4 am.

Did you guys always ready at 11:59pm on the 14th?

I'm currently working on a small project for my condo management.

Intend to share management office TIME connection via a 20 meter LAN cable to guardhouse and create a WiFi network for the Visitor Management System.

What router should I opt for?

Is the Time modem warranty one year only? Same as the stock router given?