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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps
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jjj2
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Nov 20 2019, 07:45 AM
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QUOTE(WaCKy-Angel @ Nov 19 2019, 02:23 PM) I dont understand what is the reason Time does not support 3rd party router. In terms of what exactly? Which means they don't provide support on that particular 3rd party router. But doesn't mean they don't provide support at all on other things such as infra, ONU etc.Lets say connection keep DC/LOS/blinking on the internet light, that is totally unrelated to router. Does that means Time will not support in this case? This is obviously under support. This post has been edited by jjj2: Nov 20 2019, 07:45 AM
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jjj2
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Nov 23 2019, 08:42 PM
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QUOTE(zack2468 @ Nov 23 2019, 07:59 AM) By the way. Anyone know if we can disable the router/TIME from refreshing the IP address or just using static IP address for the internet portion? Or this is a feature that you need to purchase the business plan for it. (Static IP address) Currently I am using PPTP VPN to access some of my stuff outside of my home network. Might need some other alternate solution for this. Hi, sorry for Fixed IP, it's only available for Business plan and you will need to purchase it. Anyway you can go for Dynamic DNS solution for your case. Thanks.
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jjj2
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Nov 26 2019, 10:09 AM
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QUOTE(Serial8000 @ Nov 26 2019, 09:56 AM) Question, if i plan to just get only (ONE) airties air 4830 will it do the job ? Hi, Yes & No, could you please send us your unit layout & where you intend to place this? We will be able to tell you whether it's suitable to get this. Feel free to email or pm us your unit details for privacy reason. Thanks.
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jjj2
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Nov 26 2019, 10:10 AM
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QUOTE(domcobb @ Nov 26 2019, 05:02 AM) Thanks a lot. Are you currently using that router as well? If yes, how’s the performance of it compared to the default router that Time gave out, the D-Link cylinder-like router. Hi, thank you for your interest in TIME Fibre. The EC230 is much more better than D-link DIR850L in terms of signal strength, penetration & stability. Thanks.
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jjj2
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Nov 27 2019, 12:49 AM
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QUOTE(Serial8000 @ Nov 26 2019, 10:51 AM) my router is TM UniFi D-Link DIR-842 Wireless Router, i have lan cable and i wish to connect only in my room with one Airties booster. small room Hi if you are connecting via LAN cable, then it should be fine. A better solution would be to go for Full Mesh Router. Thanks.
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jjj2
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Nov 28 2019, 04:58 PM
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QUOTE(EatApple @ Nov 28 2019, 12:06 PM) Hi Guys, I'm using TIME 500M ISP with stock router TPlink C1200. The stock router very troublesome with 2.4G wifi and keep disconnecting, while 5G is quite stable and able to get 300M+- on my devices. Any suggestion if I want to upgrade my router for better wifi speed and coverage? My house is condo and around 1100sqf with 3 bedrooms... Thank you in advance... Hi, what's yr budget ? For budgetary concern, you may go for TP-Link EC230-G1 as it comes with full support from TIME. Thanks.
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jjj2
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Nov 29 2019, 10:07 AM
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QUOTE(EatApple @ Nov 29 2019, 01:37 AM) Thanks for suggestion, I will go for C2300.. Hi, that's a good choice either
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jjj2
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Nov 29 2019, 10:09 AM
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QUOTE(sean810818 @ Nov 29 2019, 09:29 AM) Hi all, yesterday i facing some issue my router TP-Link Archer C3150 (internet icon = Red (meaning no internet) but i mange to do web browsing + youtube) when come to ps4 i not able to connect internet. can i know anyone facing this kind of issue ? is ISP issue or my router issue ? Hi, we can't tell for sure without looking at the actual logging. I guess 60% is the Router issue, as this is one of the 'famous' bug for Tp-link routers. Thanks.
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jjj2
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Nov 29 2019, 10:47 AM
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QUOTE(sean810818 @ Nov 29 2019, 10:15 AM) aiks.. icc, ok, maybe reset my router and see how first. thank you OK thanks
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jjj2
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Dec 3 2019, 11:47 AM
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QUOTE(adamw @ Nov 29 2019, 11:41 AM) Any time contractor that also does checking, cabling+upgrade equipment for better coverage for condo public usage here? Hi, Apart from TIME Certified Service Installer & Authorised Distributor, we are full fiber solutions provider & contractor. Feel free to text me more details on your requirement. Thanks.
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jjj2
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Dec 3 2019, 11:49 AM
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QUOTE(uncle_ben @ Nov 29 2019, 04:07 PM) hi there.. Need help.. Original TIME router's 5Ghz coverage was shitty; I think it was a DLINK 850DL. Replaced my TIME router with TP-Link's Archer A6. I am now faced with a problem of incessant reconnecting; where the internet light goes orange then green then orange then green. What could be the problem? Router firmware? some config I missed? Please guide. Hi, this is a known issue. You may try to upgrade to the latest firmware. We have EC230 which shared the same architecture but managed to resolve the issue. Thanks. This post has been edited by jjj2: Dec 3 2019, 11:50 AM
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jjj2
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Dec 3 2019, 11:51 AM
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QUOTE(due826 @ Nov 30 2019, 09:44 PM) Anyone know how to change DNS in TPLink AC1350? I change in the panel, and also tried to restart the router few times. However the primary still point to TIME DNS and secondary point to 8.8.8.8.  Hi, please kindly screenshot your Router settings and pm to us. Also remember to flush your Computer DNS after you click Save & Restart your router. Thanks.
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jjj2
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Dec 3 2019, 11:54 AM
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QUOTE(fakerdemit @ Dec 2 2019, 11:07 AM) I submitted for ownership transfer request in July, however the account is still under my name. I contacted the CS and complaint to them about this twice, once in September and in October. It seemed like they are not doing anything about it. What can I do to get them to change the account name to the new owner? Hi, I'm not sure the process you had gone through. But you will need to fill in Ownership Transfer form together with New Registration Form and courier to our HQ at Shah Alam for processing. Feel free to contact us if you require further assistance. Thanks.
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jjj2
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Dec 3 2019, 11:55 AM
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QUOTE(stormaxim @ Dec 3 2019, 10:48 AM) Hi everyone. I would like to have fibre connectivity to in my condo unit, as my condo complex is still mostly under VDSL connection, and management has no plans to upgrade either, saying it would cost them to install to every single unit. The condo is also close to 20 years old at this point. But the management has said that some residents have done custom fibre installations to their units in the past and i would like to do the same. MY question is if it is possible for a custom personal inspection and installation of fibre connectivity to my unit (5 floors up), and how much would it cost? Additional info: My network infrastructure is all under TM, internal and external. Hi, Feel free to email/wassap more details on your project to us, we will see what we can assist in this. Thanks.
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jjj2
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Dec 10 2019, 11:14 PM
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QUOTE(kennyng77 @ Dec 10 2019, 10:36 PM) Anyone experiencing slow & unstable internet now? My location at PJS 1, Petaling Jaya. Restart router & modem still the same. Hi, Thank you for reporting. As preliminary checking, please kindly restart both your ONU & Router. Stop all Internet usage & perform a cabled test via the Router LAN port to your PC/Laptop. Feel free to report back your outcome. Thanks.
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jjj2
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Dec 15 2019, 06:34 PM
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QUOTE(55665566 @ Dec 14 2019, 09:38 PM) Hi anyone have the latest time promo package? Can om me? Hi, 12/12 --15/15 , 1 month FREE. Thanks.
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jjj2
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Dec 15 2019, 06:35 PM
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QUOTE(xngjn @ Dec 14 2019, 10:22 PM) Network interruption for whole building also unable to get compensation? I thought TIME is advertised 0 downtime? Hi, Which product are you referring to ? If Broadband, there is NO SLA... Thanks.
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jjj2
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Dec 15 2019, 06:37 PM
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QUOTE(soonwai @ Dec 15 2019, 03:47 PM) Does anyone know if the public are allowed on the slide from the mezzanine floor to the ground floor at TIME hq in Glenmarie? I was there a few weeks ago and my kids wanted to get on it and I said no. Hi, you can try if accompanied by TIME staffs... I tried a few times ...lolx.
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jjj2
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Dec 15 2019, 06:41 PM
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QUOTE(edwy138 @ Dec 5 2019, 11:32 PM) My 5Ghz speed is about 300-350mbps now testing on my iPhone XS Max, S9 Plus n iPad Pro. That’s the best it can get for a 1Gbps plan on the wifi Dir-882 ? I managed to get approx 46x--48xMbps on my Note 8. Thanks.
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jjj2
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Dec 16 2019, 10:50 AM
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QUOTE(xngjn @ Dec 16 2019, 09:29 AM) Only business product have? Yes, only Enterprise products such as Metro-e, Leased Line, PRI, SIP Trunk etc. Thanks.
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