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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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FusionXY
post Aug 3 2020, 12:44 PM

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QUOTE(AmeiN @ Aug 3 2020, 12:41 PM)
Yes, this router is sufficient.
You can ask blacktubi about this router.

Thanks.
-ArChAng3L-
post Aug 3 2020, 12:54 PM

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QUOTE(jjj2 @ Aug 3 2020, 11:56 AM)
Hi, if you wish to have it meshed with your TIME EC230, you may get another same unit.
But if you want this new router to be in AP mode, then you can anytime get any Router/AP, AX20 or AX50 definitely a good choice.

Thanks.
*
not planning on using mesh cause i'm in a condo only

basically thinking of this setup to separate my smart home devices (cctv, lights etc) onto a different SSID

user posted image

helob
post Aug 3 2020, 12:56 PM

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Trying to terminate my account but has problem using the Terminate Service form at https://pleasestaywith.time.com.my/.
I have tried several times submitting the completed form and each time I live chat but always told that there never receive termination request. What is the best way to ensure Time terminate my subscription. (Still on contract till Jan 2021 ).
Reasons for termination:
My whole family has been in Melbourne since Jan 2020 with the Covid-19 lockdown. Not sure when we can return to KL. Has ask for account suspension but was told not possible. Been paying monthly but not using/login since Jan.
ciohbu
post Aug 3 2020, 02:04 PM

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any idea what those node name means ? or location ?

te0-1-es-01-mutbw.ni.time.net.my - 0 14 14 2 3 6 3
te0-1-es-01-kmayw.ni.time.net.my - 0 14 14 2 3 5 3
te0-1-es-02-daybw.ni.time.net.my - 0 14 14 2 3 5 3
te0-1-es-01-daybw.ni.time.net.my - 0 14 14 3 4 6 4
xe-5-1-1-er-01-majjw.ni.time.net.my - 0 14 14 2 4 19 4
jjj2
post Aug 3 2020, 03:28 PM

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QUOTE(AmeiN @ Aug 3 2020, 12:14 PM)
Guys, want to ask is it worth to change my router to TP-Link EC230
FREE with 24-month contract renewal? contract end Jan 2021.

now using archer C1200.

Or just buy new router my self? Limited budget here  biggrin.gif
*
Buy your own router la... if you dont wanna tie with contract...

jjj2
post Aug 3 2020, 03:28 PM

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QUOTE(ciohbu @ Aug 3 2020, 02:04 PM)
any idea what those node name means ? or location ?

        te0-1-es-01-mutbw.ni.time.net.my -    0   14   14     2     3     6     3
        te0-1-es-01-kmayw.ni.time.net.my -    0   14   14     2     3     5     3
        te0-1-es-02-daybw.ni.time.net.my -    0   14   14     2     3     5     3
        te0-1-es-01-daybw.ni.time.net.my -    0   14   14     3     4     6     4
    xe-5-1-1-er-01-majjw.ni.time.net.my -    0   14   14     2     4   19     4
*
Hi, ths are nodes.
jjj2
post Aug 3 2020, 03:30 PM

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QUOTE(helob @ Aug 3 2020, 12:56 PM)
Trying to terminate my account but has problem using the Terminate Service form at https://pleasestaywith.time.com.my/.
I have tried several times submitting the completed form and each time I live chat but always told that there never receive termination request. What is the best way to ensure Time terminate my subscription. (Still on contract till Jan 2021 ).
Reasons for termination:
My whole family has been in Melbourne since Jan 2020 with the Covid-19 lockdown. Not sure when we can return to KL. Has ask for account suspension but was told not possible. Been paying monthly but not using/login since Jan.
*
Try on another browser and make sure you receive an acknowledgement after submitted your termination request.
Alternatively please contact 1800 18 1818.

Thanks.


jjj2
post Aug 3 2020, 03:32 PM

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QUOTE(-ArChAng3L- @ Aug 3 2020, 12:54 PM)
not planning on using mesh cause i'm in a condo only

basically thinking of this setup to separate my smart home devices (cctv, lights etc) onto a different SSID

user posted image
*
If you have problems with your smart home devices/cctv with EC230, then probably you gotta swap it with AX20/50.

Thanks.
#Victor
post Aug 3 2020, 03:56 PM

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is this how TIME treat their consumers? just 2 months of since using TIME already had 2 service disruptions
user posted image
ciohbu
post Aug 3 2020, 03:57 PM

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QUOTE(jjj2 @ Aug 3 2020, 03:28 PM)
Hi, ths are nodes.
*
Hi,
any hints about their location from the hostname ?
jjj2
post Aug 3 2020, 05:30 PM

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QUOTE(ciohbu @ Aug 3 2020, 03:57 PM)
Hi,
any hints about their location from the hostname ?
*
Sorry ..cant tell leh...it's P&C.... tongue.gif

ciohbu
post Aug 3 2020, 05:42 PM

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QUOTE(jjj2 @ Aug 3 2020, 05:30 PM)
Sorry ..cant tell leh...it's P&C....  tongue.gif
*
lol... understood

but too bad NOC cant help much....
SUSCandy12
post Aug 3 2020, 08:52 PM

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Time Fibre finally expanding to Ipoh?

Spotted Kinta Riverfront Service Suites for Ipoh area in Time's Home Fibre coverage map.
Hope more condos in Ipoh will be wired by Time Fibre after this.
DraGGarD
post Aug 3 2020, 09:53 PM

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Hi, anyone here having downtime? Since this afternoon 1pm. Around Bukit Jalil area
jjj2
post Aug 3 2020, 11:13 PM

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QUOTE(Candy12 @ Aug 3 2020, 08:52 PM)
Time Fibre finally expanding to Ipoh?

Spotted Kinta Riverfront Service Suites for Ipoh area in Time's Home Fibre coverage map.
Hope more condos in Ipoh will be wired by Time Fibre after this.
*
YES smile.gif
-ArChAng3L-
post Aug 3 2020, 11:19 PM

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QUOTE(jjj2 @ Aug 3 2020, 03:32 PM)
If you have problems with your smart home devices/cctv with EC230, then probably you gotta swap it with AX20/50.

Thanks.
*
thank you for your help!
#Victor
post Aug 4 2020, 12:24 AM

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QUOTE(DraGGarD @ Aug 3 2020, 09:53 PM)
Hi, anyone here having downtime? Since this afternoon 1pm. Around Bukit Jalil area
*

yes, since morning until now still not resolved vmad.gif vmad.gif
CODE
RM0.00 TIME: Sorry, u r potentially experiencing a svc disruption.We will uptd u when resolved.To chat wt us bit.ly/TIMECHAT.

CODE
RM0.00 TIME: We r still working to restore your svc. Sorry fr the inconvenience. We will let u know when resolved. To chat wt us bit.ly/TIMECHAT. TQ.

CODE
RM0.00 TIME: We're really sorry to be holding you up today! Pls know our teams are working hard to get everything up and running. We will keep u posted. TQ. To chat wt us bit.ly/TIMECHAT. TQ.

jjj2
post Aug 4 2020, 10:24 PM

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QUOTE(-ArChAng3L- @ Aug 3 2020, 11:19 PM)
thank you for your help!
*
Welcome smile.gif
xngjn
post Aug 5 2020, 02:35 PM

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my package was 500mbps but i get like 200mbps +-. i go to the time website and click diagnose it show my fiber reading was high.
What can I do?
Is it due to fiber reading high so my network get so slow?

helob
post Aug 5 2020, 04:38 PM

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QUOTE(jjj2 @ Aug 3 2020, 03:30 PM)
Try on another browser and make sure you receive an acknowledgement after submitted your termination request.
Alternatively please contact 1800 18 1818.

Thanks.
*
I tried on another browser ( IE, previous Chrome ) but still nothing happen after submitting termination request.
Went on live Chat and was told Time don't send acknowledgement of termination request. What next?
Why Time make it so difficult to terminate account!!!!

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