Hi, if not 100% all router will work, 90% will work fine. Just let me know your budget & how big the area you wish to cover ?


Thanks.

Hi, we are TIME Authorised Distributor & Service Installer.

Add another RM50 from your budget of RM500 to go for the subsidized price of D-link DIR882 (must purchase from selfcare.time.com.my).

So far we have not encountered any major bugs yet apart from the confusing DNS settings which may confused some beginners users.

Thanks.

That kind of speed I am getting is using LAN CABLE

Which plan that you're using?

Thanks.

hi, anybody using Tenda AC6 on 500mbps?
My router unable to reach speed more that 100mbps. Can i know is it the router issue or not?

Now using free TP Link AC1200 router by Time, but coverage very small, compared to my old Tenda AC6...

Tenda AC6 doesn't have Gigabit Port.
The LAN/WAN Port limit up to 100Mbps only.
I suggest you to get another router if the stock router didn't serve you well.

Thanks.

Hi, i'm having issues with my billing. My TIME acc got cut because I did'nt pay then I pay through CIMB Clicks, then I call TIME CS but TIME CS say they can't reconnect my internet because they can't verify the payment. And to verify the payment, I need to wait until office hour (I pay the overdues amount on Friday night so I need to wait for next Monday) only they will reconnect my internet.

Before this, TIME CS can reconnect the internet even on 4am. But starting November they can't they said. And they said to reconnect automatically I need to pay using the quicktime method where they send SMS when they cut my lines. But I didn't know that, only after I pay through CIMB Clicks and I called TIME CS I know they change the system.

So, I can't use my internet for about 3 days but I still need to pay the same amount. I called TIME CS for rebate but they didn't want to give rebate for the amount of time I can't use my internet.

This post has been edited by mds14: Dec 6 2018, 08:04 PM

My own experience with TIME has been that they just don't suspend your connection if it's a once-off. I know of people who lapsed for a month or so because they were overseas for work, but paid promptly once they got back. All that time, their connection was left intact.

For them to cut you off, I assume you have either have a backlog of a couple of months worth of payment and ignored their email(s) about making payment, or you have had repeated episodes of not paying your subscription.

If that's the case, you can't expect them to respond to you in a timely manner, let alone entertain your request for a rebate. Just be glad there wasn't a penalty fee involved.

At the end of the day, it's just 3 days. If it's unbearable enough that you can't put up with a weekend without broadband, remember to pay your bill next time. Set up a direct debit if you tend to forget.

If after everything, you still feel angry enough about it, hit them financially and unsubscribe. Maybe they'll learn their lesson!

This post has been edited by tritonite: Dec 7 2018, 12:34 AM

Thanks. It's hard to choose between Tenda AC18 or TP Link Archer C9. Don't know which 1 perform better in overall (wide coverage, stable connection and faster speed). Anyone here tested these 2, mind to share how's the performance and max speed on both ?

This post has been edited by bighead.23: Dec 7 2018, 04:28 AM

aahhh.... no wonder it stuck on 100mbps only...
thanks bro

Hi. You can get the TP-Link Archer C9.
Got 3 years warranty.
Thanks

You're welcome bro.

Get the C2300, it is miles ahead of both and being relatively inexpensive.

Both the Tenda AC18 and TP-Link C9 have really old chipset.

Hi..I juz check the coverage in TIME website and my condo already have coverage (saw them pasang fibre last 2 week)

So do i signup from the website or better from authorized TIME vendor? If from vendor how long the process?Planing to subscribe for 1Gbps plan.

This post has been edited by maniaci: Dec 7 2018, 05:47 PM

So I'm looking to maybe move. One thing I am looking at is Time available places. What if the building has business broadband coverage? Will I be able to get my home fiber in such a place?

Hi, if the building is under business. You cannot have home package. Must subscribe the business broadband.

Thanks.

Hi,

We are Authorised Disti, Service Installer & Projects. Feel free to pm us more details, and we will be able to help you.

Thanks.

my house time router dir850l has this problem , i think after speed upgrade. the router globe would turn to orange daily at night, or remain green but wifi not working.

Hi, this is a known issue we have noticed since the speed upgrade.

Please pm me the firmware version that you are using, we will send you the latest firmware.

Thanks.

Hi

If there is a known problem with the DIR850 why can't TIME update the firmware via remote online?

alternatively, how do we do it ourselves?


regards
Lim

Yes you can, if it really cant go through, you can always file a requet via the CS by calling 1800 18 1818.

If you know well in firmware updating, no problem you could do it yourself.

Thanks.