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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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jjj2
post Mar 20 2025, 11:01 AM

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QUOTE(TheLegend27 @ Mar 19 2025, 11:09 AM)
hi timer, now i’m using 600mbps at 119 per month. how do i get another house for same price 119 per month also?
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This is special offer to existing customer which has been using the service for some whiles. New signup only entitle for standard promo.
jjj2
post Mar 20 2025, 11:09 AM

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QUOTE(MasBoleh! @ Mar 20 2025, 02:43 AM)
Does the time installer know how to set up mesh?
For non Time equipment, if they can/want to setup for you, there will be extra charge of RM80/hour, capped at RM300/day, following the rate card which the SI will show to you prior to any work start.

That means one cable need to pull to first floor for this to work?
If can, that will be perfect, but this cable pulling work is not includes in the above-mentioned charge, standard charge for UTP Network cable is RM10/m, again the SI will show you the rate card & get your consent prior to any work start.
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jjj2
post Mar 20 2025, 10:05 PM

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QUOTE(MasBoleh! @ Mar 20 2025, 11:30 AM)
hmmm... is it easy to set up myself? I means there are guide for it in the internet?
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It's pretty easy to setup... for sure you can get it done by yourself...Eg. common brand like TpLink Mesh has a Deco app to guide you step by step to setup your mesh routers.

jjj2
post Mar 26 2025, 02:37 PM

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QUOTE(MotionFlow @ Mar 22 2025, 12:59 PM)
Hi All, i,ve Subscribe to TIME 100mbps since 2021, i've notice that the wifi coverage have been declined since 2024. like im able to connect 5G from the Modem Location around 7m away (My study Area). but now it cant even detect it at all. Wonder if there is any newer model to upgrade the modem?
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Hi, which router are you using now ?
If you cant find your wifi name, and you notice there is a wifi by the name of BlazingSpeedXXX with the strongest signal, that is the one.
This is a common bug of Time's older routers, they will be auto reset.
jjj2
post Mar 29 2025, 11:00 PM

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QUOTE(blacktubi @ Mar 29 2025, 01:55 PM)
Don't blame NTT, blame the Telco.

I am using another ISP that's using NTT, heck, even my transit provider in SG that's using NTT is not affected.

Wonder why? NTT is charging based on traffic and the ISP is not willing to pay for more hence, more traffic shaping.
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Absolutely agree ...I vouch for this ...
since yesterday complaints of damn slow streaming from numerous customers.. even happened to older iptv customers...the speed drops down to less than 5Mbps, and severe pixelation happens.... after complained to CS, the speed back to 70% normal.
jjj2
post Apr 2 2025, 08:27 PM

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QUOTE(squall_12 @ Apr 1 2025, 05:59 PM)
can received call and phone got dailing tone just cannot call anyone.
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Have a check on your ONU/ONT whether the Tel1/Tel2 indicator is stably light up. Try reboot your ONU/ONT.

jjj2
post Apr 3 2025, 11:03 PM

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QUOTE(slack3r @ Apr 3 2025, 09:33 AM)
Update on my inquiry after further investigation.. seems like Time Internet is on double nat

based from whatsmyip.com my ip address is 161.142.146.xxx range which shows it is owned by Time

but my router shows my ip range is 100.67.104.xxx with gateway 100.67.96.1

Don't know if it's because of my area (where I moved last December)

Guess i'm fk'd
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It's been silently CGNAT-ed... if you are on 600Mbps & above plans, do give a call to the CS & request them to switch back to public IP.

jjj2
post Apr 3 2025, 11:11 PM

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QUOTE(jimmy_none @ Apr 2 2025, 10:44 PM)
Hi, may I know if the early termination penalty for Time is only RM500, or are there additional terms and conditions? I googled around and found that some penalties remain for the contract.
Yes they ahve revised the contract for premature termination which results in penalty of remaining months.
Which router is better between Unifi and Time?
Both also not up to performance. Though, time 2Gbps plan router, Huawei HN8245X6, is a better option.
I'm currently deciding between a Unifi 100Mbps and a Time 200Mbps subscription. From what I understand, Unifi is cheaper at RM89, but the price will increase to RM99 once the contract ends.

Thanks
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jjj2
post Apr 3 2025, 11:16 PM

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QUOTE(FinalHistory @ Apr 2 2025, 09:03 PM)
My Umobile Home Fibre contract only ended around next year March. I am thinking of terminating it and change it to Time 200Mbps RM99/month. Since Umobile already gave me wifi6 Huawei routers, I guess I do not need Time's free routers, which mean i can opt for not being tied with contract, am I right?
If you opt to go for No Contract plan, then there is a OTC of RM400/650/800 to be paid.
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jjj2
post Apr 7 2025, 04:29 PM

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QUOTE(FinalHistory @ Apr 4 2025, 03:51 PM)
I see. I remember Time will help me to pay for the penalty fee if I opted for their Fibre broadband?
Under easy switch arrangement, only max of RM500 will b rebated into yr monthly bill progressively, applicable to 600Mbps plan & above.
Then I got no problem opting for contract, since I intended to stay with Time for long period of time.
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This post has been edited by jjj2: Apr 7 2025, 04:30 PM
jjj2
post Apr 13 2025, 10:53 PM

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QUOTE(Asgaard @ Apr 13 2025, 02:19 PM)
Time 200mbps enough for 2 person Netflix streaming and gaming and phone browsing fb/insta?

Thinking to subscribe
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Yes...
jjj2
post Apr 14 2025, 03:56 PM

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QUOTE(rabbit.dynamite @ Apr 14 2025, 07:09 AM)
Hi, sorry for the very late reply but thank you nonetheless for reaching out to help.  biggrin.gif

I did managed to find a network contractor to solve the issue. There was bending on the cable where it came out from the wall, guess my general contractor wasn't aware that fiber cables cannot bend too much (I also didn't know until this happened  sweat.gif ).

To avoid having to hack the wall, he spliced the cable at the riser box outside and tried to straighten as much as possible the cable inside my house. Managed to get a reading of- 23.5dB after that.
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No worries.. -23.5dBm is still very high... Fiber reading is fluctuating, sometimes when the source gets higher, then your reading may shoot up high.... if can, lower that to -21.xdBm to be safer.
Thanks.
jjj2
post Apr 19 2025, 10:48 PM

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QUOTE(wewdoto @ Apr 19 2025, 07:47 PM)
Hi there, just wondering if anyone on TIME has experienced intermittent disconnects?

My desktop will randomly disconnect from my home network for about 10-15 seconds or so before reconnecting so I was wondering if anyone has faced similar issues recently. TIA!
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Yes, this issue has been around for some time...random disconnection...reported by quite a number of users.
jjj2
post Apr 19 2025, 11:59 PM

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QUOTE(wewdoto @ Apr 19 2025, 11:35 PM)
Ah okay, thank you for the quick response.

Is there a workaround for this for the time being?
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so far no... some users experieced it for a few days, and automatically back to normal...
some experiencing the issue agian after some time... kinda random.

jjj2
post Apr 25 2025, 04:28 PM

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QUOTE(jimmy_none @ Apr 25 2025, 01:40 PM)
I was informed by a Time agent that I could apply for a 600 Mbps plan at RM139, with the first six months free. After six months, I could request to downgrade the plan to 200 Mbps; however, the two-year contract would restart. I wonder if anyone has tried this.
It's RM40 rebate on each month for the first 6 months, and RM139 on the 7th month onwards. The Free 6 months promo only counter offer when you wish to leave.
Initially, I was thinking of subscribing to the 200 Mbps package and upgrading the router to Wi-Fi 7 (for better coverage), with an additional one-time payment of RM99.
No point getting this...go for your own WiFi6 Router will be good enough, at least for now.
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jjj2
post Apr 25 2025, 11:38 PM

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QUOTE(jimmy_none @ Apr 25 2025, 07:07 PM)
Sorry, it’s my mistake. It's a rebate. sweat.gif  sweat.gif 
No worries Bro smile.gif
Is the following router recommended ?
- TP-Link Archer AX53
- ASUS RT-AX55.
both are decent & budgetary routers with fairly good performance.
- Or have others ?
If budget allows, go for TPLink AX73.
notworthy.gif
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jjj2
post May 7 2025, 09:50 PM

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QUOTE(onlokkia @ May 7 2025, 10:59 AM)
my Time Plan contract just ended, and now become RM139, previously RM119, anyway to extend this offer?
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Do check your selfcare portal for any offer.
If no, then call the CS to 'request' for it.
jjj2
post May 8 2025, 11:13 AM

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QUOTE(muhibthewriter @ May 8 2025, 12:36 AM)
I disabled the 2.4GHz band on my router and left only the 5GHz active but this is a major mistake because there is major channel congestion—my Wi-Fi kept dropping. After making the change, I tried logging back into the router's control panel but couldn’t—looks like I made an amateur mistake and forgot the password.

No problem, I thought—I’ll just reset it. But after the reset, while I can now access the admin panel, there’s no option anywhere to enter my PPPoE credentials. No button, no field, nothing. Is there a special way to enter pppoe credentials on time new router? HG8145B7N
Am I stuck?
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Seeing you have messed up the settings, I presume you are not familiar with time's router settings.
Please give a call to CS & they will push over the Internet profile.
jjj2
post May 13 2025, 10:25 AM

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QUOTE(clovercliff @ May 13 2025, 12:51 AM)
hi, if i'm cancel my time i need to pay 2month advance? why?
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They have revised the T&Cs since Jan this year and the termination charges will have an advance payment which covers broadband, voice & device repayment.
Do check with CS for more details.
jjj2
post Jun 11 2025, 01:14 PM

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QUOTE(mr_geforce @ Jun 9 2025, 07:08 PM)
The public IP address from Time, is it fixed IP address that bind to our account? yesterday turn off the router for 1 minute and after that realize getting back the same public IP address.
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It's not a fixed IP address, do note that sometimes you will be getting back same IP for a short disconnection period, this is common.

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