hi all. Just got a subsale condo and plan to install Time. However I suspect the previous owner cut the fiber - cannot find the fiber wall socket anywhere in the house and found a fibre dangling from the ceiling next to the MDB.

if i go with Time - does the standard  installation cover the fiber wall socket or do i need to top up / find an external contractor to fix it prior to installation?

Hey all, recently my time internet stopped working all of a sudden in the middle of the night, and hasnt been working for like 4 days already. My router (C1200) has an orange Internet light, and when I checked 192.168.0.1 the WAN shows 0.0.0.0. Does anyone know a fix to this? Thanks.
I initially thought it was a problem with my entire condo but it seems to not be the case as when I turn off my router and connect to the modem WiFi directly (Huawei), the WiFi seems to work (but at very slow speeds). Also when I tried to connect my computer directly to the modem using an ethernet cable, it doesn't work and the connection shows up as unidentified.

Here? - no. This is in the kitchen

I've tried that already, also tried resetting my router to factory settings, but still doesn't work

Hi, may I ask? Currently, I'm using TP-Link EC230 and I've been thinking to change it to Huawei OmniMesh WA8021V5. Should I change the router to Huawei Omnimesh or should I stay with the TP-Link router? Which routers are better for signal and speed? I'm Using TIME with a 100Mbps plan for now.

i am using Huawei mesh WA8021V5 as router and want to buy another to setup mesh. what other options i have besides HG8145V5 or HG8145X6?
TQ

I have a question.
Im currently paying 129 for 500mb which is already a -rm10 discount from a promo many years ago.
Now Time offer recontract but the summary states 139-rm10 which is back to rm129 the same as what im paying now. It is supposed to be rm119?

Otherwise if no reduction of the rm10 i don't think i will take the recontract.

where can i buy OmniMesh WiFi 5 router (Huawei HG8145V5)? didnt see in time website and shopee/lazada also dont have. result come out huawei AX3.
can i use this AX3 with Huawei WA8021V5?
tq

Hi all,
I bought a subsale unit since last year, and this month only start full renovation (after much delays - mco, fmco).
This unit seems to have fibre optics install within inside the walls.
As per picture, I would want to relocate this from top to the below.
For this fibre optics relocation, normally who should I engage, and what are the procedures and cost?
Also, this condo support TIME.
This renovation targeted to be completed by mid-Feb, which I will soon relocate my current TIME to the new unit.

Thanks for the feedback.
The Netway socket is empty.
Suspected it was moved by previous owner to the top one, which now I wanted to move it back at the bottom (to align with the power sockets)
My new unit is at Bukit Jalil area.

contacted time but they dont sell HG8145V5. means if i use AX3, AX3 can be the router to replace WA8021v5 so tat the existing WA8021v5  can be use as mesh node? tq

JJ! Thanks for this! I have been searching hi and low for this information, and there's very limited information about this.

I've subscribed to Time but just cancelled it because I was in dilemma to upgrade the offer to WiFi 6 or not.

I bought the mesh router AX3 (dual-core), according to their website and the seller, it already has MESH function ready.

When I signed up, I remember I saw the option that Time gave me for my 100mbps package = WiFi 5 -  2-in-1 router (model number = HG8145V5)

So now I am in dilemma if I should go with (HG8145V5, F.O.C) or take up the offer to add one-time RM99 fee to upgrade it to the WiFi 6 (HG8145X6) router.

I think I'll PM you about it.

I'm SUPER GRATEFUL to see someone from the inside appears in community forum and actively answering questions!

P.S. I've ask the same question about MESH setup to CS from TIME Broadband and also the installer contractor. None were able to give me clear-cut answers. This is so sad man.

Hi all, need some advice from the esteemed sifus here.

I live in a condominium where the developer has provided 4 internet ports in various locations throughout the unit.

We are on the TIME 500mbps subscription, and recently upgraded to the mesh setup, since they provided it for free.

When the installer came over, after some testing, we agreed that he would install the mesh nodes/APs (Huawei Edge ONT) in 2 of the 4 internet ports provided, as these provided the best coverage of the unit.

So far it's all working fine, but I do notice some blind spots between certain areas.

What I'm wondering is, since I have two more of these ports, can I just buy two more units of the Huawei Edge ONT and plug and play, or is there some configuration required?

Or would it be simpler to simply pasang a simple wifi extender?
Thank you in advance for any input.
Note: The TIME installer who came to my place was mute, hence it was slightly difficult for me to discuss alternative setups with him.

Thank you. Will it be difficult to configure the two units, or is it plug and play?

Is it possible to use those Mesh 5 units as lan-to-lan access point extension?

500mbps plan. First I connected to the supply Huawei  router 2.4ghz and get 80mbps only. Then I connected to 5Ghz and can get 400-500.

Then I setup TPlink ac1200 mesh and more damn, can get 100mbps..why ya

Ahh I missed out the layout part, will PM you. I don't have the floor unit layout but I can video shot it for you. Thanks!
Edit: After PMing JJ back and forth for less than a day, I've decided to order TIME subscription from him! As a first time user, my experience with Time website chat support and also their supposed installation technician who was assigned to install the service, was weird... so in the end I couldn't get my questions regarding my router upgrade to be resolved, and I cancelled the subscription service before confirming with the installation technician.

After I found out JJ on Lowyat forum, he got my questions answered in a clear-cut style, and within few hours, I ordered the subscription from him directly. JJ is very knowledgeable in terms of technical stuff, and friendly too!!! Thank you very much for your help, JJ. 

Guys TIME came to my condo unit try to install yesterday but they told me the fiber inlet got problem, no signal when they tried to run some tests before setup. They said my building no longer under TIME warranty and need inform management.

I informed management and they said will ask some contractors to come check. My question is, these sort of troubleshooting and fixes, should the bill be paid by me or management? Since the issue seems to be outside my unit I’d say it’s the building management’s responsibility to provide a usable fiber connection, so I would say they should pay to fix for me but not sure.

Also, what are the chances they’ll come back and say it’s impossible to fix? I think should be fixable since none of my neighbors have complained about fiber issues so the problem likely lies between my unit and the floor’s “switchboard” or something similar?

Hi sifus, need to ask 2 quick questions.

1)Can we get time to reset the PPPoe credentials for the account.?
PPPOE credentials cannot be reset.

And 2) I recently signed up for new time account at my new condo unit, the router model given was the huawei HG8145V5 but seems to be lack of coverage compared to the previous time hardware that was given.(old house) If not mistaken it should be the TP-link archer c-1200 model.

Lack of coverage meaning my iphone wifi signal bar only 1 bar. Old house used to be 3 bars.

Note: my archer was sitting in wooden tv cabinet with the cabinet doors closed. Huawei is just sitting on the floor in the living room. (open air)
Distance between router and room is similar.

I use the 2.4ghz connection generally.

Any ideas/ suggestions/ recommendations?

Should i just switch back to the old hardware setup time previously gave? And is that possible?
You can use back your existing hardware Archer C1200 (if you want) by turning it to AP mode or have your Huawei ONT turned into Bridge Mode & C1200 as Router.
Better get a more powerful router or consider mesh system.

Sorry for the longwinded post 🤣

Sorry for the wrong info, not the PPPoe credentials but the huawei device landing page username and password. ( user and pass on the device is not working)