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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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jjj2
post Jan 23 2022, 03:13 PM

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QUOTE(engonaplane @ Jan 21 2022, 11:54 AM)
planning my network layout..

Can the Huawei mesh given as part of a new 500Mbps be used as an AP for my own router? (thinking to change the Huawei ONT to bridge mode).

Edit: Also do I wait till the installation date or should I preempt Time about setting the Huawei ONT to bridge mode before installation?
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Yes, you can request to set the ONT to bridge mode during the Installation.
jjj2
post Jan 23 2022, 03:17 PM

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QUOTE(imcrazyz @ Jan 23 2022, 11:15 AM)
Hi, I need some advice here.

I'm planning to get the rm99 package and use the voice basic - as I only receive phone calls. Question: I still need to buy a cordless phone, any brand you can recommend? And how do I set up the phone with Time internet?
Any model should work fine, just hook up to Tel1 port, it is preconfigured.
Alternatively, pay additional RM2.50 to go for Voice Lite plan.

Secondly, is the WiFI 6 Router worth the extra RM99 in the long run?
Yes, it's much better than the HG8145V5 ONT.

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jjj2
post Jan 25 2022, 09:38 PM

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QUOTE(hezaika @ Jan 24 2022, 02:53 AM)
user posted image

Anyone got this router with installation? how do I set as bridge? , the router is so bad cant even port forward correctly sad.gif
Looking to use other router and keep it as ONU.
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Hi, please give our CS a call, request them to assist you on that, Bridge Mode settings will be pushed over.

Thanks.
jjj2
post Jan 25 2022, 09:41 PM

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QUOTE(Jazzer00 @ Jan 25 2022, 07:18 PM)
Hi jjj2, i know this might sound silly as I don’t really know the difference between the specs.

But from layman point of view, seems as though my setup with the c1200 is outperforming the new huawei 2 in 1 device.

Is it correct that the new huawei 2 in 1  should actually give better performance in terms of coverage? Or is it just because time using this hardware for new sign ups?

My main concern is only coverage around the house.
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Hi, we discovered in certain unit layout, the old Archer C1200 is actually performing better (in terms of signal coverage) & speed as well.
jjj2
post Jan 25 2022, 09:42 PM

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QUOTE(rezzorix @ Jan 25 2022, 04:50 PM)
How can I create/open a support ticket with TIME without going through this stupid chatbot?
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Please give them a call at 1800 18 1818. Alternatively, if you have an account/client manager, you may request their help as well.

Thanks.
jjj2
post Jan 27 2022, 11:49 PM

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QUOTE(ncool15 @ Jan 27 2022, 10:34 PM)
Hi guys, i'll be taking over a 100m account from a guy. Installation scheduled on Saturday. Just wondering would it help wifi coverage if i buy another WA8021V5 to pair with the existing one?
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Yes it will help for sure, but it also depends on your expectation on the speed. If you are expecting no speed drop, then advisable to go for more highend devices.
jjj2
post Jan 29 2022, 12:42 AM

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QUOTE(squall_12 @ Jan 28 2022, 09:23 PM)
want to ask the TIME voice app is it i can use my voice plan that i subscribe every month on my phone instead of my umobile call plan? Thanks
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You need to download the TIME Voice apps & install on your mobile.
jjj2
post Feb 10 2022, 09:54 PM

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QUOTE(Bombgen @ Feb 10 2022, 08:08 PM)
PLanning to subsribe the 500mbps and get the wifi 6 mesh, currently using Tp-Link deco m9plus, are the time routers better?
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Hi, hard to compare, M9+ mesh nodes can cover wider area but it's on WiFi5, whereas HG8145X6 is WiFi6 router, coverage fairly good.

Thanks.
jjj2
post Feb 12 2022, 11:38 PM

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QUOTE(Bombgen @ Feb 11 2022, 09:13 AM)
The TIME wifi 6 router comes with nodes or single router only?
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The one bundled with 1Gbps package comes with 1 unit of Huawei WA8021V5 WiFi5 mesh node under current promo.

Whereas WiFi6 router upgraded for 100Mbps & 500Mbps, only single router (HG8145X6).

Thanks.

This post has been edited by jjj2: Feb 13 2022, 12:16 PM
jjj2
post Feb 12 2022, 11:40 PM

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QUOTE(newbie4896 @ Feb 7 2022, 10:54 AM)
Hi, I just got TIME installed in my house last Saturday for 100M plan. For the provided 2-in-1 ONT Huawei HG8145V5, anyone know if the phone/tel port still usable after the ONT changed to bridge mode? Currently I’m using it as modem + router (default).
Thank you!
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Tel/Phone port remains functional.
jjj2
post Feb 12 2022, 11:43 PM

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QUOTE(cambeiu @ Feb 10 2022, 03:04 PM)
I plan on subscribing to the Time 1Gbps soon, but I wanted to ask a few questions:

1) Is the Huawei wifi-6 decent? How well it compares to a Xiaomi AX9000?
Yes, it's fairly good in both performance & signal coverage. Anyway Xiaomi AX9000 is far more powerful.

2) Do their mesh points have ethernet ports so that I can connect a game console to it?
Yes all mesh nodes have ethernet ports.

Thanks in advance.
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jjj2
post Feb 12 2022, 11:44 PM

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QUOTE(fitzhex @ Feb 12 2022, 12:21 AM)
Hi, my contract with unifi already ended and time now available at my housing area. May i know time already using private ip address like unifi? If so can request for public ip?
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Hi, by default dynamic public IP is served.
jjj2
post Feb 13 2022, 12:13 PM

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QUOTE(KCCHONG89 @ Feb 13 2022, 10:35 AM)
Hi guys, can i know normally need to take how long to get new coverage for Time enter new area?
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It really depends, usually at least 3--9 months, there are cases take 1--2 years.
jjj2
post Feb 13 2022, 12:15 PM

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QUOTE(RonanGow @ Feb 13 2022, 10:40 AM)
Hi all, i planning to switch from tm to time internet, but I don’t know what I should do first, contact to tm for termination or apply time first?
Can I apply and install time first?
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Yes you can apply & install TIME first, if TM allows you to terminate right away without giving the advance notice.
jjj2
post Feb 17 2022, 09:32 AM

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QUOTE(quentinqid @ Feb 16 2022, 01:45 PM)
is it mean if doesn't have wall port too can register?
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Yes, we will pull in a optical fibre cable into your house & setup an ONU/ONT (aka Fiber Modem). The phone line will be connected to one of the Tel port on this device.

Thanks.


jjj2
post Feb 17 2022, 09:34 AM

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QUOTE(PRSXFENG @ Feb 16 2022, 09:45 PM)
Today I noticed a big wooden spool with wire outside my apartment complex area, and noticed the TIME logo, does this mean time will serve my area soon? so far my area has been served exclusively by Maxis only (no TM Unifi) and no other TIME spots nearby
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For more precise answer, you may check with your Management Office.

Thanks.
jjj2
post Feb 17 2022, 09:41 AM

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QUOTE(garybenjamin @ Feb 14 2022, 04:05 PM)
Hi friend i subscribed Time 500mbps and upgraded to  HG8145X6. But my router is at living room but my computer and laptop at master room i.e. 2 room away, around 15m away with 3 concrete wall in between. So if I buy AX3 Pro is it sufficient to repeat it to master room to reap for full speed so i can use lan cable at master bedroom / got 5ghz wifi. Or i will need stronger mesh modem to repeat it?

user posted image
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Hi, if you want full speed, you will need to run a Network Cable to your master bedroom from the TIME HG8145X6 ONT.

AX3 Pro wont be able to get full 500Mbps if you repeat it... anyway you can get far more improvement if you can move the ONT to this location circled in red.

user posted image

Thanks.
jjj2
post Feb 20 2022, 12:54 PM

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QUOTE(patrickstarfish @ Feb 19 2022, 10:07 PM)
I just bought a secondhand condo that has an exposed fibre cable into the unit. I’m going to do some renovation and conceal the cable under the tiles.
I have idea whether the fibre cable is still working. The agent I got through the management office went mia after I told him that I need someone to check the fibre cable first and I will subscribe after the reno.
Where can I get another agent that can help me on this in mont kiara area. Thanks.
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Hi, covid cases are extremely high now, if it's not urgent probably we could arrange.

Thanks.
jjj2
post Feb 20 2022, 03:49 PM

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QUOTE(claudetan @ Feb 20 2022, 03:45 PM)
Noticed that time use 2 in 1 instead of like Unifi, BTU unit + router, so question, if i want to use after market router, i still to plug my after market router to the original one right?
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Hi, 2 configs can be done.

1) Connect your own router to the 2-in-1 ONT & configure your router as AP.
2) Request TIME switch the 2-in-1 ONT to bridge mode, and configure your router to dial pppoe.

Thanks.
jjj2
post Feb 20 2022, 07:39 PM

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QUOTE(claudetan @ Feb 20 2022, 03:59 PM)
in term for performance, which 1 better?

i just order 100mbps without upgrade to wifi6, planning to buy after market if coverage not good
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Just go for Bridge mode for better control over your network.

Thanks.

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