QUOTE(ezinger @ Sep 3 2021, 02:43 PM)
Hi Bro... can you pm me the details ?Thanks.
TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps
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Sep 3 2021, 07:03 PM
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#1141
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3,608 posts Joined: Feb 2006 |
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Sep 4 2021, 09:39 AM
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#1142
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QUOTE(Shinka @ Sep 4 2021, 03:05 AM) Hi all, wanna ask, recently I renewed my contract with Time (same plan + free huawei mesh node) - why do they set an "installation appointment date and time"? This post has been edited by jjj2: Sep 4 2021, 09:39 AMIt is because they need to install & test the mesh nodes that given to you. My time is already installed and running well for the past few years. What kind of installation will they be doing? Btw I dont really need the mesh node, so will just keep as spare or sth |
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Sep 4 2021, 01:49 PM
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#1143
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QUOTE(Shinka @ Sep 4 2021, 09:49 AM) If let say, I don't want to use the mesh nodes? Just keep it by the side, would they still need to come into my house? You can, but you will need to sign the work completion docket & agreed with terms written on it. Our SI will guide you on it.(Trying to prevent strangers coming into my house during the pandemic) Thanks. |
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Sep 5 2021, 11:32 AM
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#1144
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3,608 posts Joined: Feb 2006 |
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Sep 6 2021, 06:54 PM
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#1145
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Network Downtime Affecting customers at Relau & Sg Ara, Penang. Issue escalated, ETA 4 hours from 5:30pm approx. x-1o8-x liked this post
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Sep 10 2021, 02:13 PM
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#1146
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QUOTE(DarkNite @ Sep 10 2021, 11:19 AM) Boss, check with you, how is the time fiber going to enter a landed property from the longkang in front of the house? Hi, it depends on the project, normally we will access your taman & type of layout & propose a standard cable routing. Some owners will have different requirements, we will advise them accordingly.The Unifi fiber is via a pole on the perimeter and strung across the land to the building. Thanks. |
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Sep 10 2021, 02:19 PM
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#1147
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QUOTE(skzisghost @ Sep 10 2021, 10:45 AM) I already check using my friend's time fibre, TIME does indeed have a lot of routing issues eg : normal ping is 180~ to eu, a lot ip of eu i get 400+ms (tested on 10+- different provider). There is routing issue with unifi as well, but its rare. Hi, yes you may be correct in some extent due to the no of POPs presence, do feel free to provide some your frequently access location or server for us to test it out.This kind of hold me back. If you are in critical business sector, we do have Internet Direct, IPLC/IEPL for your options which guarantees a much better routing & lower latency. Thanks. |
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Sep 10 2021, 02:21 PM
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#1148
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Sep 10 2021, 06:39 PM
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#1149
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QUOTE(DarkNite @ Sep 10 2021, 02:27 PM) Taman already have fiber running along the longkang. Yes I know what you meant, thats why I said depends on project & house type, some we used micro conduit/GI/Pvc conduit to run the fibre into your house's FTB, some if there is any wall near to the drain, will run the cable on the wall until the FTB.Now I wanna know, from the longkang in front of my house, how it the cable going thru the fence, garden then to the house. We will advise you later in more detailed during the installation. Thanks. |
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Sep 12 2021, 05:23 PM
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#1150
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QUOTE(amandalim @ Sep 12 2021, 05:04 PM) So I took up the offer to extend my contract for another 2 yrs, and they replaced my 3 antenna TP Link router with just this small Huawei WA8021V5 mesh node. Hi, what is the model of your "3 antenna TP-Link router" ?I thought I was supposed to get a new Huawei HG8145V5 router + the WA8021V5 mesh node as part of the promotion? Is this tiny looking node going to give me better speed than my old 3 antenna TP Link router? ![]() Thanks. |
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Sep 12 2021, 06:34 PM
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#1151
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3,608 posts Joined: Feb 2006 |
QUOTE(amandalim @ Sep 12 2021, 05:32 PM) TP Link AC1200 which Time provided for free also when I renew my contract last time. This one I can really feel it performs much better than the original D-Link router, but the latest Huawei node they gave I'm not sure. Hi, if you are referring to the TP-link Archer C1200, then YES, this Huawei WA8021V5 performs better.If you are referring to TP-link EC230, then not really all the time, it depends on your unit layout size... despite Ec230 has higher gain, but it's performance is not as it supposed to be. Thanks. |
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Sep 14 2021, 06:20 PM
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#1152
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QUOTE(amduser @ Sep 13 2021, 11:20 PM) i keep getting frequent disconnection recently, i called TIME and they sent technician over and they said i need to change my router because the C1200 is having this problem, now i've change to TP-link AX20 and i'm still having the same problem Please do screenshot yr WAN connection settings page to me to take a look.i call TIME again after i changed router they say this could be TP-link problem and ask me to call their customer support instead i checked my router every time it disconnect it will show this log, anyone know what's the cause for this or having the same issue? CODE 2021-09-13 23:15:41 NAT INFO [7875] Initialization succeeded 2021-09-13 23:15:40 NAT INFO [7875] Initialization succeeded 2021-09-13 23:15:39 PPP INFO [27752] pppoe send PADT due to(phase disconnect device) 2021-09-13 23:15:39 PPP INFO [27752] ppp send LCP TermReq due to Peer not responding 2021-09-13 23:14:12 Led Controller INFO [1091] Start to run WAN1_OFF 2021-09-13 23:14:12 Led Controller INFO [1091] Start to run WAN0_ON 2021-09-13 23:14:12 Led Controller INFO [1091] Start to run LAN_ON Thanks. P/S : When you said frequent disconnection, is it wifi disconnection or the entire WAN connection is disconnected & your router globe light showing orange color ? |
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Sep 14 2021, 06:25 PM
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#1153
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QUOTE(NewbieBetta @ Sep 14 2021, 12:50 PM) Hi, you have 2 options :1) Setup your AX73 in AP mode, no need to do any modification on HG8145V5. 2) Setup your AX73 in Router mode, you will need to call CS to change the HG8145V5 into bridge mode. Thanks. |
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Sep 15 2021, 03:09 PM
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#1154
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QUOTE(amduser @ Sep 15 2021, 02:54 PM) the globe light showing orange color, then after 1-5 mins the the connection okay again, the wifi is okay when WAN disconnect, my router never restart even my old Archer C1200 provided by TIME also never restart, just the WAN get disconnected Hi, yes we do noticed such behavior on some units. Please kindly check the firmware version.If it's update to date, try do a hard reset & reconfigure back. You will need to get the PPPOE credentials ready. Thanks. |
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Sep 17 2021, 05:57 PM
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#1155
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QUOTE(Haen @ Sep 17 2021, 12:55 AM) Recently my housemate and I just realized that the TIME technician installed Huawei HG8240H5 modem instead of Huawei HG8145V5 2in1 modem/router, as we registered during the online promotion 3-month ago so we suppose to get V5 version + 1 mesh router, and the technician didn't told us he gave us H5 version instead of V5 version at all during the installation. Hi, please take some pics on your house internal fibre infra... thanks.When I emailed the customer service, she told us that because of the house layout, they have to install H5 version, doesn't make sense to me, both are modem but why cannot. Anyone having the same situation as me? |
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Sep 17 2021, 05:59 PM
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#1156
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Sep 17 2021, 10:50 PM
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#1157
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QUOTE(Haen @ Sep 17 2021, 08:44 PM) <a href='https://pictr.com/images/2021/09/17/BlMFWn.md.jpg' target='_blank'>https://pictr.com/images/2021/09/17/BlMFWn.md.jpg </a> Hi, the CS & Installer are right, for your case, HG8240H5 ONU is being used.<a href='https://pictr.com/images/2021/09/17/BlMv1J.md.jpg' target='_blank'>https://pictr.com/images/2021/09/17/BlMv1J.md.jpg </a> There's a panel box for internet fibre modem. Thanks. |
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Sep 19 2021, 03:05 PM
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#1158
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Sep 19 2021, 03:07 PM
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#1159
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Sep 19 2021, 03:09 PM
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#1160
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