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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps
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jjj2
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Jul 27 2021, 10:55 AM
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QUOTE(gnsumas @ Jul 26 2021, 05:21 PM) Hi thanks for the help, didn't know the M4 could work as a router as well. Unfortunately, my speeds are still unstable around the house. Is the M4 really that bad? Should I get a dedicated router instead? Hi, please send me your unit layout indicating the location you position your M4. Thanks.
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jjj2
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Jul 28 2021, 03:34 PM
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QUOTE(neskafeice @ Jul 28 2021, 02:53 PM) i am unifi user at high-rise building (with VDSL) thinking of connecting / dual wan with timebroadband. dont ask why i want to keep unifi. what kind of equipment typically time will provide nowadays. need to plan current mesh and connectivity.thanks... Hi, Huawei HG8145V5 2-IN-1 ONT (100 & 500Mbps), Huawei HG8240H5 ONU + TP-link EC440-G5U Router for 1Gbps. Optional Items : Huawei WA8021V5 ONT & TP-Link HC420-G5W Router.
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jjj2
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Jul 30 2021, 07:38 AM
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QUOTE(1234kingbling @ Jul 29 2021, 03:48 PM) Huawei WA8021V5 is this router any good? i have been using the black cylinder one since 2016. Hi, relatively definitely better than DIR850L. It's very much depending on your expectation & how you would use it in your environment.
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jjj2
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Jul 30 2021, 07:48 AM
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QUOTE(ZzZzz... @ Jul 29 2021, 04:03 PM) not sure can temporary stop the service not, since im away from PJ for many month due to MCO... or just terminate my plan first, and subscribe the plan again after this MCO end... btw, i ard finish my contract last year december 2020 Hi, I'm sorry temp acc suspension is not possible. Thanks.
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jjj2
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Jul 30 2021, 06:44 PM
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QUOTE(asanitylost @ Jul 30 2021, 03:16 PM) Hi, just checking to see if there's coverage in my area. Jalan Chee Seng 1, 11200, Tanjung Bungah, Penang. The reason i'm asking here is because the coverage check on the website says it's covered, but I haven't seen any Time workers come to do any cabling work here since last year so i'm a bit confused Hi, do PM your unit no for us to check. Thanks.
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jjj2
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Jul 30 2021, 06:50 PM
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QUOTE(tkn @ Jul 30 2021, 06:18 PM) Greetings to all. I'm considering switching from UniFi to Time and am curious about the latency of Time's Internet Internation Site. Could someone please tell me how well the Time Fiber International Site performed? Thank you in advance. Hi, we have vast International POPs & Peers. It depends on which part of the world you are mostly routing to...Kindly provide us with more details on your requirement. Thanks.
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jjj2
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Jul 30 2021, 06:53 PM
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QUOTE(kmrdeva @ Jul 30 2021, 09:04 AM) Hi all, I'm currently a 500mbps plan subscriber. I saw the recontract option with rm10 rebate per month for 24 months available for my account. Can I accept it but not take the 'free Huawei mesh wifi' devices and installation? Am happy with the old Huawei gpon running with my own Asus Zenwifi XT8 mesh solution. Hi, you can have your own existing devices, but during Installation, we will need to put a remark. A new 24-months contract applies.
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jjj2
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Jul 31 2021, 05:24 PM
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QUOTE(Vincent6596 @ Jul 31 2021, 03:28 PM) jjj2how to get this loyalty programmes offer ? Please login to your selfcare portal, you need to be using TIME at least for 20 months or longer in order to be eligible for this. Thanks.
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jjj2
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Aug 4 2021, 10:30 PM
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QUOTE(Jason96 @ Aug 4 2021, 07:17 PM) Hi, my internet connection suddenly dropped, "fiber cut is detected" as a result of my diagnostic run on Time portal. May I know what has caused this? The fiber in my house has not been touched since installation Hi, the fibre cut may not be only referring to the fibre in your house, it could be the ones in your building or outside infra. Please assist to lodge a report to 1800 18 1818. Thanks.
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jjj2
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Aug 4 2021, 10:35 PM
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QUOTE(machai_world @ Aug 4 2021, 09:41 PM) hi all, im keen to subscribe 500mbps plan, does it provide public ip? for my cctv purpose? Hi, we could assist you in that... Yes public IP is provided but no fixed IP for Home package. Yes you will need to set the port mapping. Thanks.
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jjj2
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Aug 6 2021, 11:00 PM
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QUOTE(HolyCooler @ Aug 6 2021, 03:14 PM) Hi guys, i have 2 questions : 1. Is 1g the max package Time can provide? For FTTH, yes, this is currently the highest package available at this moment.2. My contact will be ended on September (complicated situation, my package is 1g, but i am using the router came with 500megs, my max speed is 700+megs only), i would like to know if i decide to continue using Time fibre and prolong the contract, would them give me a better router that is suitable for my 1G line? Please check out your selfcare portal for the loyalty programmes. Alternatively you may get your own router, preferable wifi6 & with high processing power.
Thanks.
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jjj2
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Aug 6 2021, 11:04 PM
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QUOTE(Jason96 @ Aug 4 2021, 10:53 PM) I called support and they ask me to turn off and unplug the fiber cable from the Huawei modem and plug it back in. It work for a few hours and then internet gradually become slow again. Aih should have ask them to come and check the infra on my building. Hi, please handle very carefully when unplugging the fibre connector, hold the body & gently unplug it. Or better, give 1800 18 1818 to get the SI come over to check on your issue. Do let me know if you require further asistance. Thanks.
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jjj2
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Aug 6 2021, 11:09 PM
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QUOTE(aichiban @ Aug 6 2021, 03:35 PM) Hi, for this ; RECOMMENDED: Our authorised TIME installers will conduct a WiFi coverage analysis of your home to recommend the best location to install the device so you can get the best WiFi experience. Tip: For best results, let our TIME installers know where you use your Internet most. Can they deliver and we install the mesh nodes ourselves? Since now is Zaman Covid n all? Hi, well it depends on case by case basis, as there are certain buildings which we may need to pull cable for you. Even though it's prelaid with fibre, we cant check the fibre reading in your house if we don't enter your house....some buildings fibre infra are not done properly. This is like trying your luck... Thanks.
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jjj2
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Aug 7 2021, 12:51 PM
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QUOTE(DraGGarD @ Aug 7 2021, 12:37 PM) Hi, need some advise here. Time ask for recontract and offer 2 x Huawei WA8021V5 mesh. Is this mesh good ? Because i realize that this mesh will be replacing my existing EC230 right ? Hi, Instead of saying good or bad, I'd say rather it suits your environment or expectation. Get what I mean ? Thanks.
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jjj2
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Aug 7 2021, 05:46 PM
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QUOTE(DraGGarD @ Aug 7 2021, 01:15 PM) Yes, true but just want to get the feedback if compared to Ec230. On the stability and reliability. If vs EC230, not much different
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jjj2
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Aug 7 2021, 09:32 PM
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QUOTE(s1steven @ Aug 7 2021, 09:05 PM) I am Time 500mbps user for long time. Recently, I got the loyalty offer for 24 months x RM10 rebate and free MESH from Time. I just wondering if I accept the offer, for the MESH setup, will Time arrange their contractor for setup? Can they just ship the MESH to me? This is because during this COVID serious period, I would like to minimize the outsider come to my house. If possible, can Time just ship the MESH to me, I will do setup by myself. Hi, you can request, subject to case by case basis. Thanks.
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jjj2
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Aug 7 2021, 09:34 PM
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QUOTE(johnnycp @ Aug 7 2021, 09:25 PM) anyone suffer massive packet loss at the moment? 202.187.0.1 route giving me problem. No issue from my end.
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jjj2
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Aug 8 2021, 02:08 PM
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QUOTE(goliath @ Aug 8 2021, 12:41 PM) Received the promo of 300Mbps + free mesh router for additional RM10 (with extension of 24 months contract). I am wondering if the monthly subscription remains the same (ie +RM10) after the contract overs. Tried calling customer service but telesales didn't return any calls. Hi, your monthly discount is valid only for 24 months.
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jjj2
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Aug 9 2021, 04:15 PM
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QUOTE(wayton @ Aug 8 2021, 04:47 PM) Interested to apply. Sure we can assist with application.Does installation allow currently? Sure, we can assist with installation as well.How long need to wait? Do send me your building name to check.
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jjj2
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Aug 16 2021, 10:23 PM
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QUOTE(nextimelah @ Aug 11 2021, 04:58 PM) Hi guys, need some advice here. I've been offered to upgrade my Time from 100Mbps to 300Mbps and get free Huawei router: WA8021V5. I currently have a Tenda AC19 which is so-so, but has a L2TP VPN client function which I need for streaming shows. One reason I bought this router was because the TP Link router Time provided earlier didn't have this feature. Anyone knows if this Huawei WA8021V5 has L2TP VPN function? Also, why lah Time still providing WiFi 5 routers... sigh hI, sorry it does not. Thanks.
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