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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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jjj2
post Aug 16 2021, 10:26 PM

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QUOTE(research @ Aug 12 2021, 11:48 AM)
Hi. Story continue.

Today TIME contractor come upgrade my 500mbps TIME package with HUAWEI Edge ONT. Speed test below 200mbps both using Mac Pro & Huawei 30pro:

user posted image

Contractor said it is 'memang macam ni'.

Can advise how do I further verify this?
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Hi, there has been cases like yours happening... do try to disable band steering & try test it out again.

Thanks.
jjj2
post Aug 16 2021, 10:27 PM

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QUOTE(LazyMudkip @ Aug 14 2021, 02:22 PM)
Wonder if anyone has experience with ownership transfer. Nominee got first link that shows request has been processed but doesn't have the link for filling in his personal details. Contacted live chat multiple times, all they can do is send him the same first link that doesn't have follow up to fill in his details.. Anyone have idea on how long usually the follow-up link would be sent to nominee, and if there's a way to submit personal details manually?
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Hi, do drop me a PM or email, will send you the documents to proceed further.

Thanks.
jjj2
post Aug 16 2021, 10:29 PM

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QUOTE(khfoong81 @ Aug 16 2021, 04:24 PM)
Just redeemed free mesh WA8021v5 last time, now they have this loyalty programme offer and I'm not entitle to get this offer?
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Sorry nope.
jjj2
post Aug 16 2021, 10:37 PM

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QUOTE(DarkNite @ Aug 16 2021, 04:19 PM)
I was wondering how long does it take for Time infrastructure to be ready once the fiber is pulled along all the drains(longkang) in my taman?
All is landed property.

It really depends, normally within 1--2 months time assuming the tapping to the main trunk, outdoor cabinet etc are done.

My current unifi package is 300mbps, plus HyypTV and a 'land' line. - RM197.
Can I still retain the land line number or need to change?
What option do I have?
You can retain the line if TM allows you retain the line with a small fee (by migrating to copper platform), but usually this is really rare to get it done.
Anyway you cant retain the same TM phone number under TIME FTTH platform.


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jjj2
post Aug 17 2021, 08:25 PM

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QUOTE(fookie @ Aug 17 2021, 06:28 PM)
i'm currently on 500mbps contract till march 2022 and using time's old router without mesh node function. i feel the internet connection is a little slow in my bedroom (3 bedroom condo)

i understand that i can recontract to get 2x mesh nodes for free.

question here is, are the mesh nodes compatible with my current modem and router? photos below are my current modem and router.

user posted image
user posted image
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Yes you can have the mesh nodes to replace the EC230...

If you need more technical advise, feel free to buzz me.

Thanks.
jjj2
post Aug 18 2021, 11:50 AM

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QUOTE(sunskystar @ Aug 18 2021, 10:38 AM)
hi guys, im currently been time user for few years. still using the old Dlink 850L router.
Can i use Huawei WA8021V5 work with the dlink router to configure mesh?
or i must replace the dlink with Huawei WA8021V5 and then get 1 more Huawei WA8021V5 to configure the mesh?
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Hi, you can still use Dlink as Router but not recommended.
It's better to directly use Huawei WA8021V5 to replace DIR850L.

Thanks.
jjj2
post Aug 18 2021, 03:58 PM

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QUOTE(sunskystar @ Aug 18 2021, 12:11 PM)
I have a business account for time as well.
does time provide mesh node for business account as well?
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Hi, not at this moment.
jjj2
post Aug 19 2021, 02:11 PM

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QUOTE(victorboy @ Aug 19 2021, 03:23 AM)
had been use TIME for some months. i am very happy with no complains. customer service easily reachable. speed does not compromise at all. i have the total speed that as promise from your advertisement.

recently i have slow page loading from my webpage. game will disconnect by itself and i need to reconnect it. had submitted my tickets regard the issue. TIME technical team could not get any faults. maybe i need to change my 4.5 years old laptop, and my 3 years old tplink router.
If they able to produce good test results using their own equipment, it simply means you gotta look into your own devices issues..

also, i need to ask. in future do you plan to cover your broadband at taman bukit segar? maybe i will plan get the business plan from TIME, when my office is fully setup.
It will take some time, not so soon, as current infra only available at Eko Cheras. Do send me your project details, we will assist you to submit for assessment. Thanks.
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jjj2
post Aug 19 2021, 02:14 PM

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QUOTE(fookie @ Aug 19 2021, 01:53 PM)
any mesh nodes user with iphone or samsung note 10/20 at home?

reason being, i upgraded my phone from samsung note 8 to samsung note 10 coz the former died. wifi connectivity was superb when i was using samsung note 8. after changing to samsung note 10, i realised the wifi connection to my phone is not that strong. e.g. when i click on a website on phone, it'll take probably 5 seconds to load as if there's no internet connection at all. at times, i'll need to refresh the website or the app. quite frustrating.

my wife is using iphone and i'm not sure why her wifi connection is not very strong.

i'm wondering if upgrading to time's latest mesh node will solve these issues. hmm.gif
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Yes, my Note 8 is getting very good & consistent speed whereas my colleague's Note 10 is not getting strong signal & sometimes connection disappears.
jjj2
post Aug 19 2021, 02:15 PM

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QUOTE(anderu87 @ Aug 18 2021, 02:10 PM)
Does this mean speed upgrade offer(example 100mbps -> 300Mbps) will not provide a new Huawei HG8145V5 router(to pair with the mesh node), instead, only mesh node Huawei WA8021V5 is given(Essential starter pack)?
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Hi, will use back your existing ONU.

Thanks.
jjj2
post Aug 21 2021, 05:53 PM

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QUOTE(Lineage @ Aug 21 2021, 09:09 AM)
Hi guys, thinking to switch to TIME. But knowing that TIME now provide 2 in 1 modem router for 100mbps and 500mbps package. How can I know replace the router with my current ASUS RT-AX82U?

[attachmentid=10953920]

This is the TIME installed at my another house. Huawei HG8145V5. I got tried to login the router, the UI is rather simple and not much options there.

Appreciated that anyone can provide guide/link to setup with own router.

notworthy.gif
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Hi, do request from our SI during Installation to switch to Bridge Mode or by calling Customer Service at 1800 18 1818.

And then configure the PPPOE credentials on your Asus router & connect to LAN1 port of the HG8145V5 ONT.

Thanks.
jjj2
post Aug 25 2021, 06:12 PM

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QUOTE(nles @ Aug 25 2021, 01:26 PM)
Hi,

Need some help from experience users here.

Currently I have a TIME subscription at my apartment which I'm not staying there currently due to WFH, I'm back at my hometown with my families. The subscription there is more than 2 years thus not tied to the contract.

Not sure when we will go back to office. I wanted to terminate the subscriptions, now the question is.

When I want to subscribe back, what option do I have?

From what I saw is either I take another 2 years contract, or I pay RM400 one time fee.
If you take 24-months contract base, you save RM400.
If you go for Non-Lockin contract, then you will need to pay RM400.
Pros & Cons.


I was wondering, since I have the modem and router already, wouldn't RM400 a little expensive?
A new set of equipment will be provided. The Rm400 is charged because you are not bound by contract.
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jjj2
post Aug 26 2021, 08:49 AM

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QUOTE(Mashed Potato @ Aug 25 2021, 06:23 PM)
Stumble upon a website called iwifi that gives Rm20 rebate monthly for a year for Times Subscription, is this a hoax? Will my contract with Times be the same as the typical ones?
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Hi,

Below are the standard promos going on.

RM10 Off x 24 Months for 500Mbps & 1Gbps plans.

Please avoid those unofficial channels. Thanks.
jjj2
post Aug 26 2021, 03:44 PM

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QUOTE(wayton @ Aug 26 2021, 03:07 PM)
Asking:
What kind of router Time will be giving if sign up 100mbps plan?

WA8021V5 as posted above is the router given?
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It depends on your house design.

Both HG8145V5 & WA8021V5 are options.
jjj2
post Aug 26 2021, 04:35 PM

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QUOTE(wayton @ Aug 26 2021, 03:48 PM)
I read previous post of concerning the stock router given on wifi issue, if I want to opt for own router, can?
Yes you can use opt for your own Router.

Need to prior inform the installer/CS before installation or just during installation can ask the technician to do bridge mode then I use my own router?
You can do it during Installation. Remember t's not the scope of Installer to setup your own router, it may impose a setup cost.

Thank you.
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jjj2
post Aug 26 2021, 10:30 PM

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QUOTE(loserz000 @ Aug 26 2021, 10:21 PM)
user posted image
Hi i have been using Time broadband for awhile and I switched to the mesh nodes to try and remove certain dead zones, but did not really help (my setup was one as router and one as mesh).

I am nw thinking to try and buy ax20 router to replace them. The thing is in my case so I need to do the "bridge" thingy or I can just plug and play  the new ax20 router (with pppoe credential)?
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Hi, you will just need to configure your TIME PPPOE credentials in your AX20, and connect it to the LAN1 port of the Huawei ONU.

Thanks.
jjj2
post Aug 26 2021, 10:33 PM

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QUOTE(al_madd @ Aug 26 2021, 10:30 PM)
Hai..asking for opinion

If im getting 1gbps plan..

then i want to share with another house my above unit..it is possible to do it?
router and modem from my unit, then connect through LAN cable to upper unit(connect to new router there)

house is 15000sqft ..4 rooms
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Hi, do you mean another house unit with different address ?
If so, technically it will work but legally you are not allowed to do so.
jjj2
post Sep 1 2021, 07:39 PM

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QUOTE(@dadafu@ @ Sep 1 2021, 07:00 PM)
time at taman melati area ok??
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PV ? So far ok...
jjj2
post Sep 2 2021, 10:17 PM

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QUOTE(champu @ Sep 2 2021, 10:40 AM)
Anyone received calls from Time to upgrade their 100Mbps to 300Mbps with an extra RM 10?

They are providing a Huawei WA8021V5 as a free upgrade with a 2-yr contract period.

Will the new router be a better version than the current TP Link EC230-G1?
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I some circumstances, YES, but not all the time.

If you are heading towards something really awesome, go for your own router & avoid 2 years tie.

Thanks.
jjj2
post Sep 3 2021, 10:31 AM

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QUOTE(lwk523 @ Sep 3 2021, 09:04 AM)
Oh .. is that possible ask them to switch to router modem instead of bridge mode ?
My time account is worked with this modem below and want to do for my another account that in bridge ONT mode + router now ...
user posted image
RM200 (MESH+ Wifi 6)
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Hi, I'm sorry, the ONT/ONU will be the given ones from TIME. Anyway, you may swap your own router.

Thanks.

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