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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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jjj2
post May 27 2021, 09:22 PM

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QUOTE(victorboy @ May 27 2021, 06:26 PM)
not at all. still own the modem from TIME. anyway, i got my line installed, bridge mode all fix and running well. i am happy with TIME right now, especially the customer service much easy to approach, also friendly though.  rclxms.gif
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Glad to hear that.
jjj2
post May 27 2021, 09:23 PM

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QUOTE(tZZ @ May 27 2021, 01:36 PM)
Can anyone share how to login into the ONU ?
Huawei white colored box.
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Which model ?
jjj2
post May 30 2021, 06:50 PM

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QUOTE(Vinzcent @ May 30 2021, 11:22 AM)
Can TIME perform the installation 1 week earlier before my termination  with TM? Does it allow me to change the installation date?
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Yes of course it can be done, and yes you can change the Installation Date.
jjj2
post Jun 1 2021, 02:52 AM

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QUOTE(Wonka @ May 31 2021, 02:48 PM)
How does the TIME ownership transfer work? Does it mean it can be transferred to me even though my place still shows undergoing network upgrade?
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It involves the transfer name of ownership either at the same/from different unit.
Sorry you cant perform ownership transfer if it involves a new add-on Installation.

Thanks.

jjj2
post Jun 2 2021, 12:57 AM

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QUOTE(HyeMoon @ Jun 1 2021, 09:55 PM)
Hi,

Can anybody confirm whether TIME plan to have coverage at Sky Medirien? I have checked surrounding condo like rafflesia condo, melur condo or capers have coverage.

I plan to sign up with TIME at current place ( have coverage) and move to sky Meridien once it’s completed. I’m afraid that if there is no coverage then penalty of rm 500 will be imposed as the by the time I move next year the contact is still less than 24 months.

Thanks in advance
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Hi, feel free to furnish me some infos (as highlighted in pm), will check for you.

Thanks.
jjj2
post Jun 2 2021, 01:00 AM

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QUOTE(ahmadmoonsyi @ Jun 1 2021, 03:42 PM)
anyone in TIME can update me when Mutiara Ville Cyberjaya can have additional ports? last time i was told in chat by April my but my block not available till now sad.gif
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Hi, yes it's available now & earliest Installation will be approx. 7--9 June, if it's allowed by your building management during this FMCO.

Thanks.
jjj2
post Jun 2 2021, 04:26 PM

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QUOTE(mav3rick @ Jun 2 2021, 11:43 AM)
I transfered from Astro IPTV to Time exclusive recently.. the installers took away my old time modem and replace with this ONT2 in 1 as well.. now I can't use my Asus AX3000 router. Is there anyway I can configure the ONT to function only as a modem?? I can't seem to do I from the menu. This ONT coverage not as good as my AX-3000 not to mention simultaneous device support.
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Hi, please contact CS to get them switch to Bridge Mode for you.

We are not allowed to assist in this due to policy of TIME.

Thanks.

This post has been edited by jjj2: Jun 5 2021, 11:34 AM
jjj2
post Jun 3 2021, 09:44 AM

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QUOTE(ahmadmoonsyi @ Jun 2 2021, 02:37 PM)
Tower J is not listed in the coverage check. can you confirm if it's available i may want to install ASAP.

user posted image
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Hi, yes it is...will update you soon...thanks.
jjj2
post Jun 6 2021, 11:22 PM

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QUOTE(rannworld @ Jun 6 2021, 08:46 PM)
Hi. Let say I am moving to new place next month and found out time fibre is available. Can I register for Time and arrange for installation after I moving in? The bill will be based on installation date or registration date?
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Yes, you can. The bill charge starts on the day you activated (installed) your line.


jjj2
post Jun 7 2021, 10:53 PM

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QUOTE(Ilomilo @ Jun 7 2021, 09:09 PM)
Anyone know if Internet installation is allowed in condos during FMCO?

Yes we do perform Installation by following strict SOPs.

Management giving me trouble saying that SOP don't allow new installation, only allow fixing during FMCO. However I've looked through Strata management SOP and although it expressly allows fixing of electrical and plumbing during FMCO, but nothing mention on new installation, only cannot do renovation and moving house.

Management has the final say whether to allow the Installation based on the situation in each property.

Anyone got any news/articles clarifying this ah? Difficult wfh with my shitty mobile data only.
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jjj2
post Jun 9 2021, 12:55 PM

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QUOTE(tZZ @ Jun 8 2021, 01:03 PM)
Jj, It's a HG8240 . Thanks to share how to login into this box.
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Hi, you mean HG8240 (black) or HG8240H (white) ?


jjj2
post Jun 9 2021, 12:56 PM

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QUOTE(ahmadmoonsyi @ Jun 8 2021, 11:23 AM)
Hi JJ!

thanks so much for your assistance on resolving our block's availability. still got some issues though with our installation date unable to pick (already DM you on that). i think without your help not sure when our block ever going to be available to be appear in TIME website.
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You are most welcome Bro biggrin.gif
jjj2
post Jun 9 2021, 10:43 PM

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QUOTE(fouzhi @ Jun 9 2021, 01:46 PM)
Would like to ask for advise on the scenario as below

- Existing 100Mb TIME subscriber
- Using old type of of Optical Network Terminal Huawei HG8240H
- Would like to ask if possible to request for replacement to the latest HG8145V5 OmniMesh Router? Because I would like to renew my contract to get the OmniMesh (Essential Starter Pack) for free to extend my WiFi coverage
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Yes you can. Look for the email or login to your selfcare portal.

Thanks.
jjj2
post Jun 9 2021, 10:44 PM

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QUOTE(tZZ @ Jun 9 2021, 10:23 PM)
White.HG8240H
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Username : root
Pswd : admin

Btw what are you trying to do ?


jjj2
post Jun 10 2021, 12:42 AM

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QUOTE(Zelmel @ Jun 10 2021, 12:24 AM)
I just installed time fiber for my rented unit 2 months ago.
Was on 100mbps with the Huawei HG8145V5 modem.
My rented unit is 1004sqf, modem in the living room. I sleeping in the last room furthest room from the modem. Is it normal if I don’t get signal from furthest room with just the modem? Do I need the omnimesh node?
In between the modem and the further room is a bedroom and a bathroom.
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Hi, what is the speed you gotten now ?
You may consider the Omnimesh node if it is a budgetary constraint.

If you wish to have more promising result, get a better router.
Thanks.


jjj2
post Jun 10 2021, 10:24 AM

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QUOTE(Zelmel @ Jun 10 2021, 06:18 AM)
My room can get either 30mbps or no signal at all. The Huawei HG8145 is that bad ? Just 1004sqf condo.
From modem to my room 7 meter like that.

Before this during my university time, unifi with DIR 850L in a 1200 sqf condo no dead zone. That is few years ago technology.
I don’t need full speed in my room. But no signal in my room is unacceptable.
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Hi, can you sketch me your router placement location & your room location ?

Thanks.
jjj2
post Jun 10 2021, 10:38 AM

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QUOTE(fouzhi @ Jun 10 2021, 08:02 AM)
I can't find the item Huawei HG8145V5 OmniMesh Router or the Optical Network Terminal in the selfcare portal -> shop
May I know how can I request for one?

From this one
user posted image

To this one
user posted image
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Hi, Pls do get in touch with CS, usually this promo only available when you receive email notification or calls.

Thanks.

jjj2
post Jun 10 2021, 04:52 PM

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QUOTE(Zelmel @ Jun 10 2021, 11:11 AM)
user posted image

Distance from my modem (red circle) to the spot in my room (purple) colour is about 7m. That the best spot to get 30mbps in the room. If I lying down on the bed which is further to the left side of the picture. Then zero signal.

So impossible if you ask me stand inside the purple circle inside my room everytime I want to use the internet.
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Hi, try relocate the ONT to the spot marked with star.

user posted image

Thanks.
jjj2
post Jun 11 2021, 12:04 AM

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QUOTE(fouzhi @ Jun 10 2021, 07:46 PM)
Yeah, why not? After replaced, I can save up 1 power point to power separate wifi router and I can request for free OmniMesh to widen my wifi coverage since the new Huawei HG8145 is 2 in 1 modem+Wifi and Mesh router
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It really depends on individual preference & your house unit size, and of course your expectation on the performance.


jjj2
post Jun 11 2021, 12:05 AM

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QUOTE(Zelmel @ Jun 10 2021, 11:57 PM)
No power socket at that area and the power cable come with the modem very short too.
Anyway thank you very much, From the solution that you showed me. seems like the problem maybe the modem just can't penetrate that amount of wall.
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Hi, the L-shape is a 'deadly' to the wifi signal ...lolx

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