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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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jjj2
post Mar 25 2021, 07:26 PM

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QUOTE(Harfan @ Mar 25 2021, 04:15 PM)
Hello guys!

I've been searching for the answer to my question in this thread but I cannot find it. So, here goes:

I'm a TIME use since 2019, which I got from an ownership transfer. My contract with TIME is already expired last year.

I am moving to a new building next month and looking at TIME relocation service. If my understanding is correct, since I don't have an on-going contract with TIME, I cannot apply for the relocation service is it?

If it is true, what is the best, cheapest and quickest way to go about it? Should I terminate my current service and sign up for a new service after I have move in?

Thank you!
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Hi Bro, replied smile.gif
jjj2
post Mar 25 2021, 11:24 PM

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QUOTE(St0Ne @ Mar 25 2021, 11:02 PM)
Which DNS is reliable and best for TiME ... Open DNS, Google DNS or use default TiME DNS
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Google, Open, Cloudflare all OK.
jjj2
post Mar 28 2021, 10:26 PM

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QUOTE(amduser @ Mar 27 2021, 04:59 PM)
anyone got problem with TIME connection randomly get disconnected, then reconnect back by itself then in less than an hour it disconnect and reconnect
Yes, it happens occasionally on couple of older router models.

i just happened recently, used for like 2 years dont have such problem, sometime when blowing strong wind or raining also will have this problem, but i doubt is the weather that is causing this
The only possibility the 2 factors would affect your line performance is where the fibre connection outdoor was not done properly & exposed. Normally these 2 factors will not affect the line performance.

called to the customer support, they help to reset port (something similar to unifi) but the problem is still the same, i complain again then they say will send a technician to check, and right after i complained the line is okay again, when the technician called he said he cant do anything also if the line is okay
Not really, he can at least make sure the router is indeed with latest firmware, check the fibre readings etc.
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jjj2
post Mar 30 2021, 09:23 AM

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QUOTE(1133 @ Mar 29 2021, 03:00 PM)
@jjj2 here is my floor plan, and I just bought a Dlink DIR-X5460 AX5400

[attachmentid=10825346]
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Hi,

Attached Image
jjj2
post Apr 4 2021, 12:50 AM

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QUOTE(1133 @ Apr 3 2021, 01:46 PM)
I just installed Time today, but now the providing hg8145v5, no more separate router and converter.
Problem is I have just bought a Dlink Dir-x5460, how am I gonna hook on it? Use lan?
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Hi, please kindly give a call to our CS at 1800 18 1818 and request for Bridge Mode settings to be configured on your ONT.

And then configure your Dlink-X5460 as Router, this way you get more consistent performance.

Thanks.
jjj2
post Apr 4 2021, 12:56 AM

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QUOTE(lotter92 @ Apr 2 2021, 01:43 PM)
Hi all.

I would like to have a second wifi point which can add coverage to all my rooms and having access to wired ethernet to my workspace. Is getting a second wifi router will help? Or does mesh system will works better?

100mbps user with default router tp-link ac1200.

If yes, does any cheap router in shopee will work for this? If not, any recommendation? Doesn't need high end router as the max speed is 100mbps only, just looking for better coverage and stability.

Here's my rough planning.

user posted image
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Hi, if budget allows, get rid of the Archer C1200, get something cheap like AX20. Then test the wifi performance before adding the 2nd unit as AP.

Thanks.
jjj2
post Apr 4 2021, 12:59 AM

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QUOTE(steve1703 @ Apr 1 2021, 10:30 AM)
anyone know if I can downgrade my plan within the contract period?
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Yes, you can, with condition your contract will be reset.

Thanks.
jjj2
post Apr 4 2021, 01:01 AM

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QUOTE(orb666 @ Apr 2 2021, 12:49 PM)
Is the tp-link archer c7 ac1750 suitable for 1Gbps plan? Will I get near max of 1Gbps using LAN and 5Ghz? Thanks!
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Sorry, you cant. Go at lest for WiFi6 AX routers.
jjj2
post Apr 4 2021, 01:03 AM

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QUOTE(melvintkw @ Apr 2 2021, 12:58 PM)
Hi sifus, my question may be out of topic. May I know how many days will it reflect on Time's Selfcare after payment has been made through JomPay? Been trying to find out in the Live Chat but couldnt find the answer. Its been 2 days and when I check, the bill is still unpaid. Hope someone can help me out.
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Hi, for Joompay payment, usually it will be processed the next business day, which means it will take around 3--4 days before it's reflected.

Thanks.
jjj2
post Apr 7 2021, 11:00 AM

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QUOTE(GameFr3ak @ Apr 6 2021, 06:19 PM)
Can I use unifi old router for time ? Namely the archer 1200
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Hi, you can for sure, but not recommended to use this router as some batches have intermittent disconnection issues.

Thanks.
jjj2
post Apr 7 2021, 11:02 AM

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QUOTE(MeowZ @ Apr 6 2021, 07:27 AM)
hello time community, im gonna get my fibre installed soon, is there any do's dont't or tips tricks, the installers have sent me some basic info, just wondering if there was a specific post here that talks about it from a user perspective, thanks!
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If you have any doubts, just buzz me.
Thanks.
jjj2
post Apr 11 2021, 06:24 PM

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QUOTE(dummies @ Apr 11 2021, 12:14 AM)
i saw the time broadband reseller is setting up tent at my area to get people to subscribe to Time broadband but time web site does not list my area under their coverage areas, what that means? Is it if i sign up Time broadband now, i have to wait for them to activate the service at my area ?

I am using Maxis broadband now  which sucks big time and my two years contract with them will expire in June 12th, i do hope i can subscribe Time here.

i did see a fiber cable installed along the longkang behind my house, not sure is that the time broadband fiber cable...
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Hi, feel free to text me your full address to check it out.

Thanks.
jjj2
post Apr 13 2021, 09:11 AM

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QUOTE(colinwong89 @ Apr 12 2021, 03:20 PM)
Guys, how do you request for a public IP? TIME guys are coming in tomorrow but the installer isn't so sure of what to do sad.gif Hopefully since he's around he can help set up at the same time.
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Hi, if you meant by dynamic public IP, then you don't need to request for it, it comes with it.
If you are referring to Public Fixed IP, then you will need to request for it during the registration.

Thanks.
jjj2
post Apr 13 2021, 09:12 AM

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QUOTE(muncheno @ Apr 11 2021, 09:34 PM)
Hi Time users in Penang,

For past few days do you experience slow ping or have to try few times only can access to certain webpage.

This happens only at night time like 8pm onwards.

Edited: After reboot my router seem okay now. Maybe router issue.
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Thanks for your feedback, if the problem persists again, please kindly report to CS @ 1800 18 1818.
We will attend to it.
Thanks.
jjj2
post Apr 13 2021, 09:15 AM

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QUOTE(lwl_80 @ Apr 12 2021, 03:38 PM)
anyone used ZenWIFI AC - CT8 with Time Fiber before? possible to replace this with the Time provided router?
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Yes, it is possible.
Reminder > you can replace router with router, you can't replace the ONT.

Thanks.
jjj2
post May 4 2021, 05:50 PM

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QUOTE(muncheno @ May 1 2021, 07:33 PM)
Why at night after 7+pm, the line always get unstable.
Anyone else in Penang facing the same issue? unstable line, occasionally failed to upload when check on speedtest.
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Hi, which building are you at ? Have you reported the issue to CS @ 1800 18 1818 ?

Thanks.
jjj2
post May 4 2021, 05:51 PM

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QUOTE(gc68 @ Apr 23 2021, 09:19 AM)
Hi I am planning to create separate VLANs for PC/Phones and IoT devices. Currently have Time Fibre Broadband 500MBps installed.

Planning to use DLink devices.

Would appreciate comments / help on whether this setup will allow me to create 3 VLANs -

1. Secure LAN (PC, Phones, iPads)
2. IoT LAN (aircond fridge, smart home hubs/devices)
3. Guest LAN

Thanks!

user posted image
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Hi, you may utilize your managed switch to do it.

Thanks.
jjj2
post May 4 2021, 05:58 PM

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QUOTE(LaiN87 @ Apr 30 2021, 10:57 PM)
Horrible... Time does DNS proxy.
No matter what DNS you use, they will proxy to Time DNS server.

https://dnsleaktest.com/what-is-transparent-dns-proxy.html

Only way to prevent this is to do DNS over HTTPS.
In case anyone wants to know.

https://support.mozilla.org/en-US/kb/firefox-dns-over-https
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Mine one is not proxied. Anyway do understand your concern as the default primary DNS has been automatically set to point to TIME's DNS.
You can change this in your own router or even TIME's provided router.

Thanks.
jjj2
post May 5 2021, 12:47 AM

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QUOTE(BlackMeow @ May 4 2021, 06:40 PM)
HI anyone know whats the IP to connect to the Huawei Router?
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192.168.100.1
jjj2
post May 5 2021, 12:47 AM

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QUOTE(Vincent6596 @ May 5 2021, 12:32 AM)
penang hijauan valdor internet is down on 12.30am
anyone is having same issue with me ?m
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Hi, please kindly assist to lodge report to CS @ 1800 18 1818.

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