Hi Bro, yes give it a try first on the given stock router. If your usages are quite heavy routing, then I suggest you go for your own router, you can monitor the CPU usage on the Device Information page.
If you have decided to use your own router, during Installation, just request the Installer to call the provisioning team for help. After it's being done, just set in your PPPOE credentials in your router.

Thanks.

Hi Bro, thanks for the pics.

With the current set of equipment, there's no need to test on the Eth speed.
I'm not good in PS4 thingie...

But here's what you can try :
1) Connect your laptop to the EC230 Router using a good Cat5e/Cat6 LAN cable, make sure your speed is somewhere 500Mbps. If not, then contact TIME CS @ 1800 18 1818.
2) If Yes, then test it out using the same network cable on your PS4. If the problem persists, try the same router at your friend's PS4.
One thing you need to make sure is your friend is using the same Huawei HG8240H5 ONU as yours. Do note that you cant bring your ONU to his house to test.
3) If the speed is somewhere expected >100Mbps, then you will have to check on your PS4. If the speed is still <100Mbps & his router able to get beyond 100Mbps at the same time, then you can borrow his router to test at your house.

Another thing you could try is to change the DNS on your Router or PS4. As by default the TP-Link EC230 is configured to use TIME's DNS.

Appreciate your feedback
Thanks.

Thanks.

This post has been edited by jjj2: Mar 14 2021, 01:34 PM

Hi, try perform a test using your Huawei 2-in-1 ONT, temp dismantle your Tenda Router.

Simply set a public DNS such as 8.8.8.8 or 1.1.1.1 on your computer and try to load your FB etc.

Thanks.

Hi Bro, unlikely to be Huawei ONU, as you are getting 400--500Mbps on your Laptop LAN.

Have you tried altering your PS4 DNS settings ? Or upgrading the PS4 ?

Thanks.

Hi, yes the cable is broken.

Please check with your management office whether this is still under warranty, if not then you may request them to intro a contractor to rectify it. Alternatively you can request the Installer to fix it if they are confident of doing that.

The repair cost depends, usually ranging from a few ten bucks to hundred plus.

Thanks.

Ok here on TIME.

Your routing performance definitely different.
That's not right, the proper way is the SI should call the Provisioning Team to have the Bridge Mode profile pushed over to your ONT.
Thanks.

Hi, for your case where you have a SoHo Box prebuilt by your developer, you should be given the HG8240H5 ONU or you can have the HG8245V5 (New ONU) to be configured as bridge mode, then you may install your own router at the living area.

Thanks.

Hi, I assume you only want to apply a single line, you will need to check the fibre drawings to see how are these 2 fibre cables being deployed in your house.
If it's 2 isolated cables routed to the telephony Riser, then you cannot achieve what you intended to do.

Try to check & feel free to text me, will assist you further

Thanks.

Please kindly refer to the Installation Docket, or call 1800 18 1818 to request for it.

Thanks.

Yes, in the form of xxxxx@timebb

Hi, you will need to identify the coverage size & range you intended to cover.

No harm trying the stock router first. Thanks.

For sure AX73 is far more better than the stock router.
Playing around your budget, try placing single unit of AX73 in the center of your unit.

Thanks.

Real sites tests show Huawei HG8145V5 performs better amongst the three.
If your expectation on wifi is somewhere +-400Mbps , then you will be disappointed.

This post has been edited by jjj2: Mar 24 2021, 11:07 PM

Hi, sorry, technically it can be done unfortunately not allowed to do that due to policy.

Thanks.

Welcome Just put at the floor where you use the most...For landed houses like your case, is your unit prelaid with fiber ? If yes, then you will need to see the location of the last termination, usually in a fibre wall socket or SoHo Box etc.
Moreover from this point to the location where you want to place your router, is is wired with network cable ?

If you can get the telephony diagram & house layout plan for me to see, then I can show you where to put....

Thanks.