The modem + router combo performance is worst than the previous separated solution. It's an obvious cost cutting measure by TIME.

It also requires some effort to put it into bridge mode shall you wish to change to your own router.
Just purchase your own router. Even a cheap WIFI6 router is miles better than that.

My brother is joining the time network recently and he was convince by the installer on site (condo), huawei modem is better than modem+router setup. but looking at the sharing here, seem different story.

Hi, I want to terminate my TIME fiber by the end of 30th April 2020. I have been told that I need to inform a month earlier if I want to terminate a month after. Can anyone assist me?

vista panorama condo - Taman bukit permai - ampang

4 times in january and two times in february - each time lasts anywhere from 1 hour - 4 hour - 8 hours. I just switched from maxis to time in December 2020...

on their fb page, plenty of others who face downtime as well, even during CNY time... 
vista panorama condo - Taman bukit permai - ampang

just now was down for 1 hr, light all still ok. check on time app - connection down. previous 5 times in january and feb - no explanation given + cable cut by construction work

u guys all never face any downtime w/o notice before ker?

Hi everyone, just recently subscribed to time. have a slight issue where the 2-in-1 device keeps powering off and powering on when doing a heavy load. from the log, it shows. not sure what is wrong

1970-01-01 00:00:00 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset after being powered on, Terminal:OTHER
1981-01-01 00:00:15 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset after being powered on, Terminal:OTHER
1970-01-01 00:00:00 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset after being powered on, Terminal:OTHER

All except for one time in January where it was the whole of ampang downtime, the rest was The whole condo affected.

Call liao but can only give the usual scripted response, don’t seem like they are gonna do anything about it...

Hi, anyone using WiFi Mesh from Time Internet?
I just recently ordered one and when I connect it, I realise the stability of the wifi is interrupted and also the speed.
I just plugged it out for now and my internet is fine. Lmao.
Although i got them for free, what's the point having them now?
Would be helpful if anyone knows the solution

Hi guys, I have a question. I'm considering taking on the contract leftover offer from the other Time thread, but most of them are at 100Mbps. Question is - if I upgrade to 800Mbps will my contract term get refreshed?

hi WTA, if I resubscribe using an inactive account does it mean I'm taking up a new contract?

i ran diagnostic test in the selfcare site today and it says hhigh fiber reading. what does it mean?

my company sub 100mbps biz
1) what is the rate for the voice plan? i cant find in the website
RM0.11 nation wide
2) 500 minute free as describe at website is for 1 month?
You must consume it within 12-months time.

know that there are time agent here...what's latest promo or packages available?

If i transfer my ownership to another person, do I need to provide the btu and router to him?

Can I ask if this can be done or not ya. I am moving house to an apartment and I am currently using Maxis home internet but the new place doesnt support the Maxis. Can TIME do the transfer from Maxis?

If my contract expires on March 31st and I plan to relocate to a new building around May. Do I need to pay for April?

Currently I'm on Unifi, and the services comes into my condo unit on copper telephone cable (like back in the streamyx days).

Will TIME Fibre also use the same copper telephone cable or will they pull fibre into my unit?

Sorry if this information is asked/answered/stated somewhere in this topic.

Hi all,

I just installed 500mbps TIME in my place. The wifi connection is excellent however i hv trouble with the LAN, i called the TIME person twice yet they cant resolved it. Here are the scenario:

1) When i use wifi 5ghz at my PS4 i can get more than 250mbps

2) When i use LAN at my PS4 i cant get even more than 100mbps. I used cat 7, cat 6 & cat 5e

3) When i connect to my samsung smart TV also cant get even more than 100mbs

HOWEVER when the TIME person test with his laptop/desktop with all the cables can get almost 500mbps!

So what is the problem here? I used Unifi before also can get 300mbps but not with TIME. I tested all the ports too

My friends using TIME & PS4 also do not face the same problem his speeds is max

Thank you in advance

Yes still cant solve this issue

My friend from another condo who use TIME didn have this problem. Probably il bring my PS4 & router to test there to see the results

Hi guys I'm moving into new place in a few months, there's only time fibre available there. First time signing up, but planning on getting my own router. Some questions:

1. Should I buy my router first before the technician comes to install? Maybe can ask them to help make it work straight away with my router?
Try to use the stock router first unless you are pretty sure that you want to use your own router.
It is up to the Installer whether they want to configure the Router for you, and it's subject to a configuration charge based on the standard rate card by TIME.
2. Since I have my own router, can I request they charge less for installation? I assume their cost includes the modem and router costs.
Sorry no such arrangement at this time of writing.
3. When I was in the US, there was no need for a modem to access fibre services. Is this possible with time? Basically only router.
Sorry, not possible, riding on the GPON & XGPON technology, you will need a ONU/ONT.

Thanks 👍

Hey Guys, anyone having Time Internet issues? Was working at home as usual and suddenly around 10am and then everything stopped loading.

Called TIME for help and told me to off and on, plug in and out and nothing worked. LOS light blinking red.

In the end they said will send someone tomorrow at 9am but it's very difficult to work from home without WiFi 😅

Any guys experienced this before? Staying in Condo in Sri Damansara.

Hihi, may I know for the time fibre installation, will they ask for extra charges for cabling service ? How do I get to know the charges is reasonable?