Guys I have weird experience with shopee today :
1. Bought an item from shopee on 5 May
2. Poslaju status was idle for about 3 weeks
3. Deadline for door delivery was near, but still didn't receive the item so I had to click extend shopee guarantee
4. Finally shopee guarantee was over, and I request for refund since I didn't receive my item yet
5. After 3 days of refund request, poslaju status was still in transit and my refund request was auto cancelled by shopee system
6. Shopee deemed my shipment as lost and refunded the payment via shopee pay
7. Suddenly poslaju went to my house this morning, 29 May and delivered my item. This is weird part lol
My question is, if the buyer got the payment refund and got the item, how bout the seller? Will shopee compensates the seller?
Part of me feel guilty about this
If Shopee said parcel lost then Shopee will deal with Poslaju for compensation to seller. If seller did not respond to your refund request and get auto refunded, then no compensation to seller.