checked firmware online... u mean u tried to get OTA, it says latest?

OTA doesn't work. go to settings, device info, see what firmware.. if it is not 2.0.9, it is not current.


where did u buy it?

no help from seller?

Tried switch between 3D and 2D on TV
Tried other 3D iso file
No video as well

Yes, checked online via OTA. It is 2.0.8
Hvnt check with seller yet about this.

2.0.8 is current enough.

what player r u using for these 3d iso?

native player or kodi player or kodi+wrapper?

Have you tried 3D half SBS file ? What about 2d mkv etc . Any blank screen ?

This post has been edited by Ngto: Aug 24 2018, 02:04 AM

Seem my pioneer receiver bottleneck 3D contents cannot go thru it.

I do cable direct from Q5 to TV and tested 2 hdmi cable provided by seller, it is working fine. Later, I use both tested hdmi cables to connect with pioneer receiver and TV doesn't appear any contents at all (no video, audio and subtitle).


Here my findings
1. Any settings to be done on Q5 to suit with Pioneer? At least H8 have audio and subtitle.
2. Any possible good HDMI cables can resolve this?
3. Can I connect HDMI and optical (audio) on Q5? Video thru Hdmi to TV and audio thru optical to Pioneer?

But your initial post you said you tried direct HDMI connection to TV but also no image.

If like that probably your H8 also won't have problem if you connect direct.

In the first place is this the first time you are testing 3D on this Pioneer AVR?

If you connect HDMI direct to TV and sound via Optical to Pioneer, then you have to set the Media Player sound setting to spdif raw.

This post has been edited by Ngto: Aug 24 2018, 04:52 AM

Sorry for confusing. I always thought pioneer always pass through only as it won't process the video picture.

Should not the first time as I had 3D contents in external drive but I can't recall when is my last view on those files. Now thought of whether can convert 3D to 2D or lower video bits before it reaches to pioneer

Tested the combination of Kodi + wrapper (set it to Kodi). Working perfectly with DTS as well. But TV won't execute 3D image automatically during the start of the movies. Thanks for sharing guys But losing the 3D effects from Q5

This post has been edited by gkl83: Aug 24 2018, 08:08 AM

On your Q5 Pro (I assume it's the same interface as Q10 pro) ,when your Native player is playing any video (mkv etc.) Press the menu button on the remote. Then select 'play settings' and then 'Default 3D/2D mode'. Select the 2D option. Exit the movie and player.

In future when you play any 3D ISO, It will play it in 2D. But I am not sure you will get an image or not when passthrough your Pioneer.

This post has been edited by Ngto: Aug 24 2018, 08:38 AM

Maybe TV 3D got problem? I didn't realize it was 3D in the first place

Shouldnt be HDMI cable issue as you have tested it

You didn't read his posts fully I presume. He just said when he connected direct to TV it is working fine.

This post has been edited by Ngto: Aug 24 2018, 10:28 AM

i will try native player with 2D options tonight to try out again.
At least Kodi + Wrapper is working now, spent a night to troubleshoot hardware piece by piece within small TV cabinet.


My TV was 3D supported, it can convert 2D to 3D but the picture are bad, the converted 3D almost flat as 2D.
But still the best is 3D come from the video file contents and media player itself, seriously nice to view especially snowing scene.

my pioneer VSX820 receiver about 6-7 years old, not sure it can support 3D contents.
I assumed it should can since it don't process the video and pass through.

However unsure whether HDMI cable itself effecting the output quality.
H8 - no video, but have audio and subtitle thru AV receiver with same HDMI cable
Q5 - no video, no audio and no subtitle thru AV receiver with same HDMI cable

This receiver is fully capable of passing through 3D signals and meets the latest HDMI specification.
https://www.superfi.co.uk/images/manualbroc...20_brochure.PDF

2d to 3d conversion is just marketing gimmick. Nothing but fake guesswork , don't waste your time.

At least download some 3D half SBS video mkv. Not as good as the full 3d iso, but at least it's converted from real 3d source.

Also half-SBS shouldnt have a problem with your pioneer AVR. Only thing to remember is, if your player or TV does not automatically activate 3D, you wii see a picture with two squashed frames side by side (hence it's name). You must then manually select the 3D SBS option from either your Player or TV (or 3d button on the remote) to activare SBS 3D.

Btw, You should also try to switch off and unplug your pioneer avr from the wall socket for 5-10 mins to clear any corruption in its memory. Maybe if you are lucky it might clear your problem. Updating to latest fw of your avr also worth considering.

from what u hv said so far, i think the problem is with file-AVR.

yr AVR is a bit old, hdmi 1.4, may have problems with 30/50/60fps videos.

if u connect q5pro-tv and it works, it implies AVR problem.

u can try some other file types with 24/23.976 fps, see what happens.

hdmi CABLE is usually not a problem and they can deal with most ripped file signals.

it is unclear to me if u r using native or kodi or kodi+wrapper.

if u open up wrapper and set it to kodi, it means wrapper not in use; set it to wrapper, it means when using kodi, it sends the data to native player to play.

try using native direct (file manager or media center), play around with picture settings from remote.

This post has been edited by AVFAN: Aug 24 2018, 11:33 AM

In fact I could no identify which is 3D half SBS
Usually I will go for 40GB file only for good movies and normally nothing happen till last few days ago.

My AV could not update firmware, simply a basic AV thay 7 years old which not that high tech yet. But sharp TV could update the firmware and unsure I should try it or not.

Actually I not idea what the function of wrapper.

Since U highlight any wrapper, I simply do changes this morning, selected "Kodi Player" and TV could display in 2D at least. If I choose back "Wrapper Player" which seem required username password (for Samba?) and not contents display at TV at all.

I tried to play 3D iso from media center native player but could not show content too. Later I will limit the native player to playback in 2D only.

Those ahem torrent SBS 3D files will have the name SBS included in the name of the file, you can't miss it. Also the file format commonly will be in MKV etc. and the file size will be small, almost same size as regular MKV. It won't be in ISO format.

The wrapper is to enable Kodi to use the native player to play video files from within Kodi instead of the Kodi own video player.

if u r using media center or file manager to do playback, the native player is in use, wrapper is irrelevant.

the wrapper (set to wrapper player) is used with kodi app to get artwork, photos, but actual playback is channeled back to native player.
kodi app has its own player - this player is used if "wrapper set to kodi player".
no need id/pw etc... that is for something else.

from what u describe, i think u r using the native player direct and not kodi or kodi+wrapper.
which is correct.
but u can try using kodi to playback, see if any different.

sorry if u r not getting progress with this 3D thing.
i can only try to help by pointing out what may be wrong.
i never do 3D, tv not 3D.

I believe if the Orico Dual Bay can show as external drive when plug-in PC (one or two drive), it should no issue when use on Android TV Box.
If you do not have any problem to transfer/copy/move all downloaded media files into it, then can consider it.

Another option:
maybe you can consider a NAS or Cloud that come with network port, so you not only can access your media files from Q10Pro, you also can access from your phone / tablet as long as you connect to your home's WiFi without turn ON Q10Pro or even access from outside if needed.

Just sharing:
I did a test to play below video file which load from NAS over LAN smoothly.

MediaInfo:
UHD.2160p
3 840 x 2 160
mkv format
Video bit rate: 48.8 Mb/s
Format : HEVC
Format/Info : High Efficiency Video Coding
Commercial name : HDR10
Format profile : Main 10@L5.1@High
Codec ID : V_MPEGH/ISO/HEVC
Bit depth : 10 bits

do this Himedia box support unifitv & Astro Go?

Q10pro - yes and yes.

Q5pro - should be yes and yes (but i dun hv/use this model).

all other models, NO.