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> Lazada Discussion V29 | #WorkingOnBetterHastag, #DailyFlashSale #NoMoarVouchers

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WaCKy-Angel
post Aug 3 2018, 03:43 PM

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QUOTE(eddie2020 @ Aug 3 2018, 03:38 PM)
1.i purchase use top up n pay option.. Not that I reload in wallet to keep.. Actually I test see get cb but dint get..
2. They promise to let me withdraw with condition freeze my wallet and email but its not done..
What is sv? I notice since Jackma purchase it down to drain.. No more voucher like last time as well.. I waiting rise of Shopee but recently Shopee introduce the shipping voucher.. Soon all thing we buy need pay shipping fee already... I baxk to AliExpress sooner
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I believe its the same thing.
u reload/top up then u add item into card and u choose Wallet when make payment right?
car_computer
post Aug 3 2018, 03:54 PM

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QUOTE(WaCKy-Angel @ Aug 3 2018, 03:39 PM)
Its not lazada fault anyway, why ppl keep expecting sv from lazada? they just act as middleman.
as mentioned, any top up amount will not be allowed to withdraw.

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if a customer purchases something from lazada platform, but due to non-compliance of seller and the order is cancelled by the seller/lazada and not by the buyer, it is not the buyer's fault. It's the seller's fault, as well as partly Lazada's fault for allowing such seller to conduct business in Lazada platform. Lazada should take the responsibility.
likeness
post Aug 3 2018, 04:02 PM

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Can update once you guys see pgc on sale
WaCKy-Angel
post Aug 3 2018, 04:04 PM

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QUOTE(car_computer @ Aug 3 2018, 03:54 PM)
if a customer purchases something from lazada platform, but due to non-compliance of seller and the order is cancelled by the seller/lazada and not by the buyer, it is not the buyer's fault. It's the seller's fault, as well as partly Lazada's fault for allowing such seller to conduct business in Lazada platform. Lazada should take the responsibility.
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There are rules and/or penalty about cancelling orders. i guess u probably didnt know.

ofcourse we all like to live in a perfect world but there are no perfect in this world.
If lazada takes all the responsibility they will bankrupt due to many abuse, or no seller will sell there, or no buyer will buy there.

for example, nowadays got scammer posting items in lazada but ask customer to whatsapp and directly make payment to them.
can victim blame lazada and sue laada for compensation?
LostAndFound
post Aug 3 2018, 04:36 PM

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Fact is very simple, you pay with wallet Lazada refund to wallet. Pay with card refund to card (or to wallet which then can withdraw). This is nothing to do with whose fault it is or anything, this is how their ewallet works.

Now whether they should be allowing withdraw for all is a different matter, and depends how you interpret Bank Negara ruling. I believe if enough people make complaint then Lazada will be forced to allow withdrawal from their wallet.
shirohamada
post Aug 3 2018, 04:52 PM

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starling mall esh open box sale. not really cheap, but the new old stock is.

sony tablet s rm540.
from 2011 tegra 2, 1280x800.
not worth it unless you want to use it as a picture frame or coffee table stuff for your waiting room.

panasonic gf3 + 14mm f2.5 rm840.
only if you want the lens.

panasonic gm1 + kit zoom. rm1319.
no tilty screen, no buy.
kinda worth it if you don't have a camera.

sony fw50 rm150.
original. for sony e and fe mount.

This post has been edited by shirohamada: Aug 3 2018, 05:05 PM
fishmango
post Aug 3 2018, 04:54 PM

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hi all,
is the citi bank scciti25 is valid ?
dark_winter1314
post Aug 3 2018, 04:57 PM

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QUOTE(Rafizs @ Aug 2 2018, 05:53 PM)
what product can use? i try many item it say Invalid Coupon?
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for the RM60-30 lelong voucher, tonight 11.59 the voucher will be expired , not sure about others people , but for those registered past week better check your account lo.

the voucher is applicable for all products😄

My lelong --> View voucher laugh.gif

I read facebook page some of them use to top up prepaid lol... laugh.gif

anyway I bought NH nutri Grains + oil for RM51.90 oni mana cari... laugh.gif

This post has been edited by dark_winter1314: Aug 3 2018, 05:38 PM


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Skylinestar
post Aug 3 2018, 05:07 PM

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QUOTE(LostAndFound @ Aug 3 2018, 04:36 PM)
Now whether they should be allowing withdraw for all is a different matter, and depends how you interpret Bank Negara ruling. I believe if enough people make complaint then Lazada will be forced to allow withdrawal from their wallet.
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I have no problem withdrawing all money from the e wallet (credit to my bank account). Wallet must be frozen before withdrawal.

This post has been edited by Skylinestar: Aug 3 2018, 05:11 PM
shirohamada
post Aug 3 2018, 05:13 PM

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QUOTE(SeriouslyTho @ Aug 3 2018, 05:01 PM)
Delivers fresh taste with a clean, fresh style
The best tasting water
With the local water supply
Filtered and ozonated for the pure, crisp, fresh taste
MGM
post Aug 3 2018, 05:18 PM

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QUOTE(Skylinestar @ Aug 3 2018, 05:07 PM)
I have no problem withdrawing all money from the e wallet (credit to my bank account). Wallet must be frozen before withdrawal.
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Frozen wallet will be terminated or can be revived/reuse?
WaCKy-Angel
post Aug 3 2018, 05:18 PM

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QUOTE(Skylinestar @ Aug 3 2018, 05:07 PM)
I have no problem withdrawing all money from the e wallet (credit to my bank account). Wallet must be frozen before withdrawal.
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Can elaborate more?
Did u top up wallet then make payment and get refund due to problem?
Refund back to credit card or back to savings account?
dark_winter1314
post Aug 3 2018, 05:22 PM

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QUOTE(shirohamada @ Aug 3 2018, 05:13 PM)
Delivers fresh taste with a clean, fresh style
    The best tasting water
    With the local water supply
    Filtered and ozonated for the pure, crisp, fresh taste
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hahahas out of stock edy console.gif
eddie2020
post Aug 3 2018, 06:02 PM

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QUOTE(WaCKy-Angel @ Aug 3 2018, 03:43 PM)
I believe its the same thing.
u reload/top up then u add item into card and u choose Wallet when make payment right?
*
I put in cart and checkout during pay I press wallet it will go into a page like credit card where your money straight go to wallet n to payment in single click where you only saw cc payment page.. I choose wallet for 2 reason, try cb and incase refund is more fast..
QUOTE(car_computer @ Aug 3 2018, 03:54 PM)
if a customer purchases something from lazada platform, but due to non-compliance of seller and the order is cancelled by the seller/lazada and not by the buyer, it is not the buyer's fault. It's the seller's fault, as well as partly Lazada's fault for allowing such seller to conduct business in Lazada platform. Lazada should take the responsibility.
*
Very well said.. They as middleman do play a role on this..
QUOTE(LostAndFound @ Aug 3 2018, 04:36 PM)
Fact is very simple, you pay with wallet Lazada refund to wallet. Pay with card refund to card (or to wallet which then can withdraw). This is nothing to do with whose fault it is or anything, this is how their ewallet works.

Now whether they should be allowing withdraw for all is a different matter, and depends how you interpret Bank Negara ruling. I believe if enough people make complaint then Lazada will be forced to allow withdrawal from their wallet.
*
Problem is we intent to buy, the money go through.. And not we cancel.. If seller or lazada cancel.. The refund should go refund section for us to withdraw.. Not go back to wallet balance section..
QUOTE(Skylinestar @ Aug 3 2018, 05:07 PM)
I have no problem withdrawing all money from the e wallet (credit to my bank account). Wallet must be frozen before withdrawal.
*
Your refund is you return or seller cancel? How long? Please see previous page for my case.. They said want freeze my wallet but till now no freeze
Skylinestar
post Aug 3 2018, 06:21 PM

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QUOTE(MGM @ Aug 3 2018, 05:18 PM)
Frozen wallet will be terminated or can be revived/reuse?
*
Never use my wallet since my last withdrawal. Unable to answer u.

QUOTE(WaCKy-Angel @ Aug 3 2018, 05:18 PM)
Can elaborate more?
Did u top up wallet then make payment and get refund due to problem?
Refund back to credit card or back to savings account?
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QUOTE(eddie2020 @ Aug 3 2018, 06:02 PM)
Your refund is you return or seller cancel? How long? Please see previous page for my case.. They said want freeze my wallet but till now no freeze
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I paid my item via direct bank debit. Item received but faulty. DOA. I returned the item. Took close to a month for Lazada to refund to e wallet. Then I fully withdrew all money from my e wallet to my bank saving account. After 1 week, saw the credit in my bank. W00t.
eddie2020
post Aug 3 2018, 07:14 PM

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QUOTE(Skylinestar @ Aug 3 2018, 06:21 PM)
Never use my wallet since my last withdrawal. Unable to answer u.
I paid my item via direct bank debit. Item received but faulty. DOA. I returned the item. Took close to a month for Lazada to refund to e wallet. Then I fully withdrew all money from my e wallet to my bank saving account. After 1 week, saw the credit in my bank. W00t.
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Laza refund to your wallet under balance or under refund? If under refund u can click withdraw.. If under balance can't withdraw.. Need freeze account etc as cs said..
voncrane
post Aug 3 2018, 07:48 PM

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QUOTE(eddie2020 @ Aug 3 2018, 01:09 PM)
Some are more funny.. Like purchase above 50 free shipping.. If the stuff rm 8,i press 7 to hit over 50.. When check out it become 5 and said only max 5pcs per shipping..

Now I have a problem with lazada.... Previously bought something with a seller... Then the stupid seller go refund me and same time ship out the item.. Then said sorry this and that want to collect back..
My money stuck in wallet bcz or this cilaka seller..
Then till now near 2 weeks still don't want to collect..
I think soon they intend to ask me send back to them..

What you guys suggest that I should do? I feel like just put it aside at any mbo they sendiri go settle.. Pissed off.. Own do wrong n cause me problem now don't want collect the bulky stuff.. Then intent ask to deliver to them
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Yeah.. See here.. Tried to buy an item.. Says free shipping RM40.. Clicked until 6, the past RM40.. Reach to checkout, become 5 only.. And so conveniently, that 5 units is actually RM39.x.. So close but can't qualify for free shipping. End up, I no choice, but to buy don't know what from the same shop, for free shipping on both items.

Went back to checkout again. Only to find that LGC does NOT pay for shipping fees.. What?..? So now, have to buy even some more item to make sure I max voucher amount.. This is LGC and not SV. Why would they impose such restrictions on their own LGC.. Down the drain I tell you. I was too drained an furious to try chatting CS up to complain about this.. Cuz frankly, CS rep is powerless in such matters. I placed the order anyway cuz LGC code be expiring soon and better to spend it fast before some more restrictions are imposed. doh.gif

QUOTE(ClarenceT @ Aug 3 2018, 01:15 PM)
In order to use voucher,  I may buy RM10 shirt or RM20 pant from Taobao collection,  free delivery from China.
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I ended up having to buy a kitchen can opener.. Luckily, remembered that current one going to kaput d.

QUOTE(Jo@NJS @ Aug 3 2018, 02:40 PM)
Guys, in terms of discount vouchers / cashback / etc, where is best to purchase an apple ipad? Lapsapda, shopee, 11street? Please help, thank you.
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Whichever is cheapest.. Check all and hold out as long as can before pull trigger. Careful though, sometimes price can go up.. Not only down.. nod.gif

QUOTE(eddie2020 @ Aug 3 2018, 02:43 PM)
That's why I complaint to lazada before.. I pay to seller in payment I choose wallet top up and pay.. Then after pay then when seller cancel the order.. The money go back to your wallet but not under refund section.. So your unable to withdraw..
I scolded Cs and they said will contact me.. Till now no contact end up I spent some of the wallet.. Really fup 1
» Click to show Spoiler - click again to hide... «

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Damn.. So like that they just freeze wallet function of the account. That's like blackmail/punishing you for not spending your money on their platform again after the blunder.. Rather than they reverse and send to card or bank account. Hey, you still good Samaritan.. Me, if like this.. I try so hard to get them to come collect the item and they susah don't want. Very simple, I'll email them.. Saying they got till so so date to come pick up. If by then, they don't.. Considered agreement for you to dispose of the item as you see fit cuz taking up storage in your house and head.. Date reached and past..? Send email reminder and if still nothing?..Then you "dispose" lor.. Case closed.

eddie2020
post Aug 3 2018, 09:35 PM

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QUOTE(voncrane @ Aug 3 2018, 07:48 PM)
Yeah.. See here.. Tried to buy an item.. Says free shipping RM40.. Clicked until 6, the past RM40.. Reach to checkout, become 5 only.. And so conveniently, that 5 units is actually RM39.x.. So close but can't qualify for free shipping. End up, I no choice, but to buy don't know what from the same shop, for free shipping on both items.

Went back to checkout again. Only to find that LGC does NOT pay for shipping fees.. What?..? So now, have to buy even some more item to make sure I max voucher amount.. This is LGC and not SV. Why would they impose such restrictions on their own LGC.. Down the drain I tell you. I was too drained an furious to try chatting CS up to complain about this.. Cuz frankly, CS rep is powerless in such matters. I placed the order anyway cuz LGC code be expiring soon and better to spend it fast before some more restrictions are imposed.  doh.gif
I ended up having to buy a kitchen can opener.. Luckily, remembered that current one going to kaput d.
Whichever is cheapest.. Check all and hold out as long as can before pull trigger. Careful though, sometimes price can go up.. Not only down..  nod.gif
Damn.. So like that they just freeze wallet function of the account. That's like blackmail/punishing you for not spending your money on their platform again after the blunder.. Rather than they reverse and send to card or bank account. Hey, you still good Samaritan.. Me, if like this.. I try so hard to get them to come collect the item and they susah don't want. Very simple, I'll email them.. Saying they got till so so date to come pick up. If by then, they don't.. Considered agreement for you to dispose of the item as you see fit cuz taking up storage in your house and head.. Date reached and past..? Send email reminder and if still nothing?..Then you "dispose" lor.. Case closed.
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Can you clarify me what is lgc and sv? Haha saving voucher? Lazada coupon? But problem they don't freeze till now n I pissed I keep using.. The seller maybe come soon.. Let's see.. I already said if don't collect I will switch the thing to other address
ktn1169
post Aug 3 2018, 10:06 PM

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QUOTE(voncrane @ Aug 3 2018, 07:48 PM)
Yeah.. See here.. Tried to buy an item.. Says free shipping RM40.. Clicked until 6, the past RM40.. Reach to checkout, become 5 only.. And so conveniently, that 5 units is actually RM39.x.. So close but can't qualify for free shipping. End up, I no choice, but to buy don't know what from the same shop, for free shipping on both items.

Went back to checkout again. Only to find that LGC does NOT pay for shipping fees.. What?..? So now, have to buy even some more item to make sure I max voucher amount.. This is LGC and not SV. Why would they impose such restrictions on their own LGC.. Down the drain I tell you. I was too drained an furious to try chatting CS up to complain about this.. Cuz frankly, CS rep is powerless in such matters. I placed the order anyway cuz LGC code be expiring soon and better to spend it fast before some more restrictions are imposed.  doh.gif
I ended up having to buy a kitchen can opener.. Luckily, remembered that current one going to kaput d.
Whichever is cheapest.. Check all and hold out as long as can before pull trigger. Careful though, sometimes price can go up.. Not only down..  nod.gif
Damn.. So like that they just freeze wallet function of the account. That's like blackmail/punishing you for not spending your money on their platform again after the blunder.. Rather than they reverse and send to card or bank account. Hey, you still good Samaritan.. Me, if like this.. I try so hard to get them to come collect the item and they susah don't want. Very simple, I'll email them.. Saying they got till so so date to come pick up. If by then, they don't.. Considered agreement for you to dispose of the item as you see fit cuz taking up storage in your house and head.. Date reached and past..? Send email reminder and if still nothing?..Then you "dispose" lor.. Case closed.
*
Actually all shopping site are the same. We can't apply discount code/gift voucher for shipping cost. unless it stated clearly "shipping coupon" (11street/shopee)
WaCKy-Angel
post Aug 3 2018, 10:22 PM

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QUOTE(eddie2020 @ Aug 3 2018, 06:02 PM)
I put in cart and checkout during pay I press wallet it will go into a page like credit card where your money straight go to wallet n to payment in single click where you only saw cc payment page.. I choose wallet for 2 reason, try cb and incase refund is more fast..
Very well said.. They as middleman do play a role on this..
Problem is we intent to buy, the money go through.. And not we cancel.. If seller or lazada cancel.. The refund should go refund section for us to withdraw.. Not go back to wallet balance section..

Your refund is you return or seller cancel? How long? Please see previous page for my case.. They said want freeze my wallet but till now no freeze
*
So that is call top up wallet then make purchase, that is why not able to withdraw out money.
The purpose they offer cashback is to lure ppl to use the wallet. once top up, the money is considered "secured" to them as u have to use it.


QUOTE(Skylinestar @ Aug 3 2018, 06:21 PM)
Never use my wallet since my last withdrawal. Unable to answer u.
I paid my item via direct bank debit. Item received but faulty. DOA. I returned the item. Took close to a month for Lazada to refund to e wallet. Then I fully withdrew all money from my e wallet to my bank saving account. After 1 week, saw the credit in my bank. W00t.
*
That means yours is not paid using wallet. that is why they refund to wallet and able to withdraw out.
Im not sure where you get the term "freeze" wallet as there are no such thing, try not to confuse ppl with the term.

QUOTE(eddie2020 @ Aug 3 2018, 07:14 PM)
Laza refund to your wallet under balance or under refund? If under refund u can click withdraw.. If under balance can't withdraw.. Need freeze account etc as cs said..
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refund make from purchase using Wallet will not able to withdraw.
refund make from purchase using direct bank-in or 7-11 or cash transfer only can withdraw.

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