Yes, getting a package might be cheaper/saving, but it is more like putting all your eggs in one basket. Once internet is down, you don't get your favorite channel as well . This is why you need to diversify your investment to avoid financial crisis

I thought that it can cushion the impact when switching from Astro IPTV to DTH

Rarely used the live TV pause/rewind feature( if this is the main disadvantage?), , since the PVR decoder is sensitive to cancel recording/ recording failed, etc since the 1st gen HD PVR box

Btw would probably only do it few months later since now it’s the COVID 19 pandemic and probably want to max out the 24 month contact by making major changes as much as possible

This post has been edited by yongtjunkit: May 4 2020, 07:35 AM

Actually I believe that’s Astro IPTV

Astro CS can even pretend to hear what you say over the phone too and pretend to key in what you say but in reality, they disregard what you say and write down “request for callback” :rant:

Last time can view and track the case on Astro Self service portal and also see if the CS is pretending like what I mentioned above, now with the new UI looks like they removed it

That's why, as an Astro customer, you have to be careful and be vigilant at all times. Can't take things for granted...

Now since my phone plan comes with unlimited call, I can theoretically call them unlimited times

btw is the ultra box list of issue going down or up?

Kinda nice to have the ultra box to use is to cushion the impact and make the double recording statement invalid to block the TV.... PVR box is sometimes sensitive also with recording from time to time( like recording cancelled by itself, failed, etc)

This post has been edited by yongtjunkit: May 4 2020, 11:12 AM

Some Ultra Box users has been complaining that the box kept restart itself, streaming error, this and that...
It is a risk to take, unless you really love Astro UHD ch780, then u go upgrade lor...

I would advice you not to sacrifice away your PVR box for the sake of enjoy cloud recording feature.
Every Astro customers can already try out the cloud recording feature on Astro Go. It's not that you have to upgrade to Ultra Box to enjoy cloud recording also...
Whatever cloud recordings you do on Astro Go will always in-sync with Ultra Box.
You try schedule cloud recordings on Astro Go, then watch it from there if in case your PVR box fails to record for whatever reasons.

Which one is the best transponder for Astro Ultra Box?

By default, the transponder 10732MHz (01 M3B VL 10732) is used as Entry Point on all Astro HD, PVR and Ultra Boxes.

For older software, it would be 10982MHz.

Btw why ask? You want to adjust your Astro dish?

Q: Supposed that complimentary viewing on all channels was ended on 30 April for all Sports pack customers. But how come I'm still able to watch all channels even till today?
A: Here's your answer:



That hidden definition of "enhanced package", is actually Super Pack Plus 4 🤣🤣🤣🤣
But they can't say it explicitly because existing Super Pack Plus 4 customers that been paying RM228/month will confirm make noise.

My TV is 1080P, yup, using cloud recording but watching it on a laptop screen is small so my parents' record and watch on TV, so basically cloud recording on Astro go is kinda pointless unless travelling... currently don't have a PC that I can connect to a TV to watch Astro Go



Wow, like this can delay performing major package change 1st... until Astro decided to stop giving out super pack plus 4

Hahahahaha 🤣🤣🤣🤣
That is what Astro don't want too many people to know.

Im the 1st batch of IPTV(Maxis network on unifi infrastructure) subscribers, during the 1st 2 years, Astro's response to downtime was good, problem were addressed within the same week.

Until 2 years back, line were more than 2 f'ing months..
It was a f'ing nightmare, having to get the right technician over to fix a simple problem, it was a plastic clip outside the house rosak but Astro, Maxis, TM person all performing drama on Mexican standoff, waiting and pointing finger at each other..

Yes > 2 months, I still remember the pain, thats why the F word

After I got my service back, file for 3 months rebate and straight cut the service.

No rebate/cheaper astro bill could justify that... Just separate internet and TV, at least you don't get every down at the same time and Astro customer service forwarding your problem to IPTV department but problem not getting sorted.


*edited: at least now, I got a 4G maxis dongle and unlimited on mobile sim so practically internet always up, if astro rosak still AstroGo app there for my family as long as internet is available.

This post has been edited by AhBoy~~: May 4 2020, 10:03 PM

Their CS department isn't connected for some reason.... like the general CS line can't seem to transfer to their IPTV department but instead opted to pretend to listen to what you say and disregard what you say.... basically a waste of time.... and write down "request for call back"

Even at one point when maxis introduces fiber nation plan, their multicast server keeps going online and offline and when their technician came to my house and check... they said it's a known issue at that time.... and mentioned that TM and Maxis blaming each other.... but guess what, my area is Maxis FFTH(Maxis own infra).... so since why would TM be involved?

IMO, an average user would think that they would rarely call their CS which means they would probably prioritize discount over Customer support...



This post has been edited by yongtjunkit: May 5 2020, 09:30 AM

Astro teaches you how to continue watching your shows when there's no satellite signal during heavy rains.

Yeah, as if like using Play from Start feature as a workaround to continue watching your shows is very convenient, especially for the elderly and non tech savvy persons.

Nice way to cushion up the impact from switching from IPTV to DTH but based to feedback on FB comments, looks like it’s more like an uncomfortable sofa cushion that you put on the sofa

My issues with the Ultra Box:

1. After continuos watching for 4 hours or more, there have been 3 to 4 times when the box switches off by itself. Totally off and no light. Have to off and on the main and then it will turn on again with the light.

2. While watching movies with WiFi, the WiFi will disconnect after 1+ hour. Then off the box and on again and WiFi will re-connect.

Which month (when) did you get your Ultra Box installed?

In November 2019.

News from Starhub Singapore. They will remove KIX and Thrill channels.

Yes, Starhub dropped them to save some money to get other priority channels like KTV HD in the press release below.

KIX and Thrill were bundled on the premium movies channels pack along with CinemaWorld, FOX Movies, HBO etc. Unlike KIX which is included on basic cable on other countries like astro, Singtel etc. Definitely, viewership is low for KIX on Starhub.

Also, press release from Starhub below announcing launch of Aditya TV and KTV HD (late May).
05 May 2020

#HelloChange: StarHub serves up strongest Tamil entertainment line-up in Singapore

Singapore, 5 May 2020 – Following the recent launch of a dedicated Tamil movies channel Zee Thirai, StarHub today announced the addition of ADITHYA TV and KTV HD to its Tamil suite of channels. In line with its #HelloChange promise to deliver the best experience and value, StarHub is breaking its own records and delivering the strongest Tamil line-up in Singapore, with a total of 10 top-tiered Tamil channels.

StarHub’s Indian Entertainment Pass and Thangam Migai Pack customers will be able to enjoy ADITHYA TV and KTV HD across multiple screens, on any device, at no additional cost. The two channels are the latest additions to more than 200 world-class channels on StarHub, delivering 20,000 hours of fresh content every month. Existing Entertainment Pass customers can also enjoy the unrivalled flexibility to switch between passes and enjoy programmes across all genres.

Channel Information

Starting today, customers can enjoy non-stop rib-tickling programmes on ADITHYA TV. The 24/7 comedy channel is set to keep viewers entertained the entire day with its line-up of sit-coms, live programmes and comedies. Programme highlights include: Adithya Kalaivizha, Comedyku Naanga Guarantee and Ada Dei.

Set to be launched in May 2020, KTV HD is rated as one of the top five Tamil channels in India and a gateway to the vibrant and colourful world of Kollywood. The channel provides audience members with round the clock Kollywood movies, from the latest blockbusters to classics of the yesteryear; plus broadcast of live movie events in complete `kondattam' (celebratory) mode. Stay tuned to upcoming titles Kabali, 7 Aum Arivu, Paayum Puli and more.

All StarHub customers can enjoy a free preview of ADITHYA TV from now till 2 June 2020, 12pm on the StarHub Go Streaming app and their set-top boxes. ADITHYA TV joins the line-up of 39 channels available for free preview as part of StarHub’s customer support measures to cushion the impact of COVID-19.

Pricing and Packaging

New customers can sign up for the Indian Entertainment Pass at $29.90 per month with 24-month contract. The pass includes 24 top-tiered Indian channels and StarHub Go subscription, allowing customers to watch on the go, anytime, anywhere. Existing StarHub Entertainment customers can also purchase an additional entertainment pass at $17.90 per month.

Customers with three basic groups subscription can simply add on the Thangam Migai Pack for $21.90 per month, with a 12-month contract.

For more information, please visit www.starhub.com/indian-entertainment.