Hi, To help you and your loved ones through during this testing time, as the nation goes through these challenging times to contain the COVID-19 pandemic. Astro will be offering complimentary viewing of selected channels to its customers based on their current subscription packages as below:
• All Astro Customers: Complimentary viewing to Learning, News, Asian Movies channels, HITS Movies, HITS HD, Cartoon Network and Stay Home Concert (CH 700) until 11:59PM on Tuesday, 12 May 2020.

No more Fox Movies and HBO

[B]

This post has been edited by hazim96: Apr 28 2020, 11:38 AM

ahh No more Movies channels...

well.. happy & sad too...

no more sub par movies @ many cutting/censorship

It seems Astro have failed to request more extension from the content provider to give free channel viewing during this time.
Well cannot blame them, Astro is only the content distributor, all content is still managed by the content provider itself.

Well they already extend 2x
Better than nothing... But our wish of discount on monthly bills is still dream yet to come true 😂

Well, you got your answer there.

We have news media reporting it differently on the title, guessing that sports pack customers aren't getting super pack plus 4 anymore...



This post has been edited by yongtjunkit: Apr 28 2020, 05:33 PM

No Fox Movies.
No HBO .

Starting 1 May 2020 12.01am, complimentary viewing for these 5 SD/HD channels to all Astro customers will END:
411 - HBO
412 - Cinemax
413 - Fox Movies
414 - Fox Family Movies
415 - Fox Action Movies

Yes, it means "no more free".
Subscribe to Movies pack to continue watching these channels, or you can still enjoy movie channels other than the 5 channels listed above.

In exchange, all channels in Learning Pack (CH 551-556) are opened to all Astro customers until at least 12 May 2020.





Although CH700 Stay Home Concert is not a subscription-required channel, but it is shown there so that to "remind" when is the Stay Home Concert channel starts and ends.



This post has been edited by joshhd: Apr 28 2020, 07:20 PM

"On Ramadan u expect people to watch concert"

Really win reply boss 👊👌

That's not my reply btw

What I can say is "It's free stuff. What you expect?"

This post has been edited by joshhd: Apr 28 2020, 09:32 PM

Hehe...

But still.. really win 👍

Yup. Free stuff...

Inb4 where our monthly rebate for showing old shows / non live event 😅

"We want to give our very best to the customers. So we need money to survive also..."

This Malay customer on Astro, he ain't no chill that Chinese singer concerts aren't airing on Stay Home Concert channel.


"Why no Chinese concerts? You scared of the LPF movie censorship board?"
Consider show some Jay Chou, or S.H.E concerts or something...

This post has been edited by joshhd: Apr 29 2020, 01:07 AM

Meaning Assthrow didn't fork out any cents to provide free channels to the subscribers.
Its suppliers gave foc then pass the foc to the customers.

It's just another day in business...
For them it's like, "so what if our content providers/distributor gives us concert's broadcast rights, either for free or lower cost or normal price?
Most importantly, our paying customers (Astro customers, not Njoi) are happy to enjoy some past concerts for free during this MCO. "

Customers get to enjoy some quite recent concerts, as well as some old classics, that means more customers are happy and satisfied with their offerings, as well as "lesser customer complains".
I wouldn't know "how less" it is, but I think this could put some "cushion" over the impact...
Just saying.....

This post has been edited by joshhd: Apr 29 2020, 01:08 AM

subscriber with superpack, next month should anticipate price reduction...not much but better than ntg

Call 03-95433838 (9am-6pm only), tell them to cancel as many packages as you can.
A one-time RM10.60 switching fee will be charged for that, and any package removal will take effect on your next bill, so it's not immediate effect and no prorated charges.

You can always subscribe to the packages again anytime you want on CH200. That's the most you can do.
Otherwise, payment are as going on usual. No discounts or rebates, or whatsoever.
There's no working staffs at Astro's "Account Suspension Department Unit", so customers can't suspend/terminate or activate new Astro STBs and accounts until MCO is lifted.
I would advise those who experience financial difficulties to cancel as many packages as they can.

You may start from Astro's Starter pack of RM65/month, which includes HD service and 1 package of your choice as shown below:

And of course you can add other packages you want, like those Movies, Sports pack or whatsoever on top of this RM65/month.

Erm, don't come and PM me ah.. I'm not Astro sales person.
This Starter Pack option is not available to subscribe via CH 200, so if you interested to know more, you may contact those Astro sales agents (usually they leave their contact number) or customer service at 03-95433838.

This post has been edited by joshhd: Apr 29 2020, 03:36 PM

Source?
me noobie don't know where to search

Kesian... Since many brands out there are struggling financially, they might not consider much of advertising their brands on TV platform like Astro, despite how much you convince the advertisers on all the advantages in advertising their brands on Astro now, since many Malaysians spend more time at home nowadays.

So Astro's advertising team came out with their own's "stimulus package" to the advertisers, by giving out free ad credits.


Hmm, so that means, Astro's "stimulus package" to existing monthly paying customers like us, is to not allow customers to suspend/terminate account until MCO is over, but customers can downgrade their package as usual.
Yeah, that can put some "cushion over the impact" and "flatten their own curve" in terms of financial income/profit.

And providing complimentary viewing on channels, and Stay Home Concert channel at the same time? Hmm...
In my opinion, it looks evil, but not bad ah the idea...

This post has been edited by joshhd: Apr 29 2020, 05:20 PM

I thought the govt allows those operate under MCO to go for full capacity now. Why Assthrow don't fully operate?