QUOTE(Zot @ May 27 2021, 04:43 PM)
Thats why I was so confused when the lady said cannot. Xkan la Sharp TV x support but then in Promo giving Sharp TV ... HaiyaaaAstro Version 13A, All about Astro Malaysia offerings
Astro Version 13A, All about Astro Malaysia offerings
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May 27 2021, 04:47 PM
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#41
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Junior Member
272 posts Joined: Sep 2020 |
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May 28 2021, 03:27 AM
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#42
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Junior Member
272 posts Joined: Sep 2020 |
QUOTE(joshhd @ May 27 2021, 09:52 PM) Because there are many Sharp TVs out there, including new UHD TVs, does not support HDCP 2.2. My God ... Wait does this mean if I want to view a recorded program the error will pop up?![]() This is how it looks like if you tune to any Astro UHD channels on a TV that does not support HDCP 2.2 ![]() This is how it looks like if you stream VOD (Video On Demand) content on a TV that does not support any HDCP at all. One of the few workaround out there, both legal and not legal ways is: - Just buy a new TV. - Avoid any TV models that is not HDCP 2.2 compliant, especially from certain TV models from Sharp. - Use HDMI splitter or HDMI splitter that is confirmed to be able to bypass/remove/strip HDCP 2.2, so that your older or non-HDCP 2.2 TV/devices will be able to watch the content without issues. As mentioned on my previous post: https://forum.lowyat.net/index.php?showtopi...ost&p=100819473 That RM7.50 is not really a "rumour" also... ![]() Source: https://www.lowyat.net/2021/239114/disney-p...malaysia-price/ The usual Starter Pack costs RM61.32 while Value Pack costs RM80.00. Prices excludes 6% SST. So yeah, topping up +RM7.50 to enjoy Disney+ Hotstar is actually true, but it seems to me that they don't want to promote that +RM7.50 option publicly for now. Even the Astro CS agents also act don't know only... Astro's strategy now is they want to encourage more people subscribe to Movies pack instead, for obvious reasons. |
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May 28 2021, 10:03 AM
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#43
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Junior Member
272 posts Joined: Sep 2020 |
Can anyone also confirm it only impacts 4K contents? Bcs I'm using a HDTV for now, not 4KUHD. So I'm quite concerned. If it doesn't impact usual HD channels and usual recording then I don't mind. But if even HD channels also cannot means I have to cancel kot. 4K can wait but if HD channels and HD VODs along with recording got impacted means I have to cancel the installation la.
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May 28 2021, 11:43 AM
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#44
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Junior Member
272 posts Joined: Sep 2020 |
QUOTE(joshhd @ May 28 2021, 10:46 AM) You are not using 4K UHD TV, is it? Ah, so that is very likely that the HDCP error message will appear only when you watch Astro UHD channel like CH780. tenkiu .. can proceed then haha. The existing set (RDMT5) is testing my patience lately.But viewing HD channels (including cloud recordings) shouldn't be an issue. Don't panic. Even if this error message appears, there is a simple workaround to that, by using a HDMI splitter/switcher. So there is no need to cancel the upgrade to Ultra Box whatsoever. After all, Lowyat Forum is a place for discussion. Attached thumbnail(s) |
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May 28 2021, 02:21 PM
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#45
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Junior Member
272 posts Joined: Sep 2020 |
QUOTE(joshhd @ May 28 2021, 11:54 AM) If your RDMT5 is behaving funny, and issue persists even after you reboot the box, try Restore Factory Settings. Your existing recordings won't be deleted, so don't worry. Yeah yeah I have tried before. no success. it just lags very badly .. kinda miss the pvr box we had before the flood ...Since you're upgrading from PVR box to Ultra Box, I think it is important to know the pros and cons: https://forum.lowyat.net/index.php?showtopi...ost&p=100498320 |
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May 30 2021, 01:53 AM
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#46
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Junior Member
272 posts Joined: Sep 2020 |
So I just got upgraded to Ultra. However, the installer did not make any changes to the antenna. He just came and replaced the PVR to Ultra as if they work as usual (and it actually did). Shouldn't they change some kind of item on the antenna?
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May 30 2021, 11:25 AM
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#47
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Junior Member
272 posts Joined: Sep 2020 |
QUOTE(joshhd @ May 30 2021, 09:29 AM) That's right. But however, since NimalKumar says that he's previously a PVR box user, there is a chance that he might be using SatCR LNB. I did check through my settings and it is stated as Universal (dCSS). Is it okay to just leave it that way or should I contact Astro?If the customer is using SatCR LNB, and is being upgraded to Ultra Box, the installer will continue using the SatCR LNB without replacing to the new DCSS LNB. That's because Ultra Box will still work fine with SatCR LNB, and will be able to receive UHD channels just like the DCSS LNB (receive frequencies from 11.7-12.75GHz). In some situations, SatCR LNB is a better alternative and performance (in terms of technicality) compared to the DCSS LNB that Astro provides to customers. Only if the user is using Universal LNB (be it Single LNB output, Dual LNB output, or Quad LNB output), and the user upgrades to Ultra Box, then it won't be able to receive UHD channels at all (SCNA message appears), but SD and HD channels will be able to receive just fine. ![]() |
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May 30 2021, 11:57 AM
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#48
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Junior Member
272 posts Joined: Sep 2020 |
QUOTE(joshhd @ May 30 2021, 11:39 AM) Errr.... 😂 It's Ultra. The box indicates Ultra in front. Hayoo I'm so fed up with the installer now. Must contact astro then? Even the remote is the one like ultra (but got extra ovr buttons)Are you sure you upgrade to Ultra Box? It seems like you're using Ulti Box to me... If it's Ulti Box, then there's no need to change the LNB. They'll still use back the same existing LNB on the satellite dish. ![]() This post has been edited by NimalKumar: May 30 2021, 11:58 AM |
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May 30 2021, 02:25 PM
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#49
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Junior Member
272 posts Joined: Sep 2020 |
[quote=joshhd,May 30 2021, 01:35 PM]
Don't fed up yet. Most importantly, are you able to watch Astro UHD channel 780? If can watch, then don't need to bother la. Can hear the sound .. okay.. I guess? 😂 ... Now just have to brainwash my family to buy a 4K TV hahhahaha. Thank you soo much joshHD. You've been so helpful since I first landed in this platform. |
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May 31 2021, 11:54 AM
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#50
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Junior Member
272 posts Joined: Sep 2020 |
QUOTE(swasts @ May 31 2021, 11:44 AM) Anyone have have issue with ultibox ? got picture but no audio Have you tried using other HDMI cables? Maybe try check audio configuration in settings. Set it to Stereo (PCM). Maybe this will fix. Try first.I change my TV today then suddenly no sound. Tried change HDMI port and cable. No luck. The sound work perfectly fine on my older TV. This post has been edited by NimalKumar: May 31 2021, 11:54 AM |
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May 31 2021, 01:40 PM
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#51
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Junior Member
272 posts Joined: Sep 2020 |
QUOTE(cdspins @ May 31 2021, 12:12 PM) Just to double confirm. Do you have sport package? If yes, can you watch UHD live channel, Chanel 780? I am subbed to Sports Pack. I hear sound but not the visual. The sound! breaks in 5 sec interval. Idk why but yea. I just ignored it since no use for me on my HD tv.If Yes... then no issue.... |
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May 31 2021, 10:28 PM
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#52
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Junior Member
272 posts Joined: Sep 2020 |
Anyone having trouble accessing on demand through Ultra? The Internet seems fine but the content is not loading. The box was updating early evening.
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May 31 2021, 10:35 PM
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#53
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Junior Member
272 posts Joined: Sep 2020 |
QUOTE(joshhd @ May 31 2021, 10:31 PM) As usual, have you try rebooting your Ultra Box, or select "New Wi-Fi connection" to reconnect to your home WiFi again? If worse come to worse, Restore Factory Settings. Btw, your Ultra Box got updated earlier? Press home>Settings, and then look at the bottom right corner of the screen, what is the Ultra Box version number you see there? I did perform a reboot. But it still kept loading. Tried connecting to Wifi but it was taking forever. Usually the box is connected through Ethernet. As for the version, it's v20.3.1.75. |
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Jun 3 2021, 01:02 PM
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#54
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Junior Member
272 posts Joined: Sep 2020 |
Hi I wanna ask. One of my neighbor would like to install Astro. But they don't have internet connection in their home. So if they proceed to sign up, will the installer ask for an internet connection since Ultra and Ulti needs it? Or will they install a refurbished PVR box?
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Jun 3 2021, 06:34 PM
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#55
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Junior Member
272 posts Joined: Sep 2020 |
QUOTE(ultramoo @ Jun 3 2021, 06:22 PM) Hi all the Sifus here, using ultra box, and streaming videos or dramas, has anyone encounter instances where the TV screen will go blank like for 1 sec and then when picture returns, the color becomes more saturated. And within a few minutes, screen goes blank and color returns to norm. And this can go on a few more times during an one hour show. I have changed my box but problem persist. Viewing via the dish, no such issue. Appreciate those who had this problem can share what the issue can be. 2 instances.Thanks. 1. Your HDMI cable might not just lock in properly .. OR 2. Your network is being congested making the quality shift continuously. Alternatively, you may also want to check yr TV setting to see if anything that is set to Auto kicking in. Like for example, some tv will auto-choose the resolution based on the quality. |
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Jun 4 2021, 12:59 AM
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#56
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Junior Member
272 posts Joined: Sep 2020 |
QUOTE(joshhd @ Jun 3 2021, 02:36 PM) It depends. Highly doubt they would opt for that since all of them are senior citizens. Probably they would just sign for the HD box. Your neighbour house, is it have coverage for Unifi/Maxis Fibre? If have, then Astro will upsell Astro & Broadband offerings to your neighbour. If no coverage, then it's likely that they will either provide you the normal Astro HD box instead. Astro no longer provides PVR box for new customers, unless if the customer subscribes to Astro IPTV. If your neighbour die die also want PVR box, ask that sales agent to ask their higher, higher management for approval, and might have to give them few good reasons why insist on wanting a PVR box. But do note that by doing so, it does not guarantee your neighbour would get PVR box in the end. Because it has to go through a tedious process. Yes correct. Unless if you lie by telling them you subscribe to home Internet, then it's a different story. Worse case scenario, if they ask you to proof, by requiring you to submit a copy of your home Internet WiFi bill, then good luck with that la For customers that still uses old TV that doesn't have HDMI input ones, then unfortunately, it is customer's responsibility to get a "HDMI to AV converter" which you can easily buy it online like Shopee/Lazada. Or, ask the installer whether they can sell it to you or not, and it won't be cheap. |
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Jun 14 2021, 02:37 AM
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#57
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Junior Member
272 posts Joined: Sep 2020 |
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Jun 17 2021, 11:19 AM
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#58
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Junior Member
272 posts Joined: Sep 2020 |
So wait ... If I am subbed to Value Pack 2 (Namma Pack) means that I will now get BollyOne HD and and Korean channel included with no extra charges?
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Jun 19 2021, 11:36 AM
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#59
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Junior Member
272 posts Joined: Sep 2020 |
Can the Ultra box record in a hard disk? I see 2 USB ports and in the manual it says the High Speed one is for local recording...kan? Anyone tried connecting their hard disk and see if it worked?
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Jun 22 2021, 12:39 PM
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#60
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272 posts Joined: Sep 2020 |
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