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 Astro Version 13A, All about Astro Malaysia offerings

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NimalKumar
post Jun 23 2021, 01:08 PM

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The channels seemed to work fine yesterday night, but today it has gone back worse. Almost all channel gets pixelated. When exactly will this issue resolve?
NimalKumar
post Jun 24 2021, 01:16 AM

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QUOTE(joshhd @ Jun 23 2021, 09:49 PM)
Hmmm... Not sure if this would help, but no harm trying...
For those who is confident that they are using DCSS LNB instead of Universal LNB, try this Update satellite frequency by pressing home>Settings>Manage Satellite Frequency.
user posted image     user posted image
*This option is only available and only will work for DCSS LNB users only. It won't work if you are using Universal LNB and SatCR LNB on the satellite dish.

If still cannot, then I dunno how already....  sweat.gif It's time to contact customer service then.
Let me break it down to you:
Before this my PVR using 2 cable to connect from dish to PVR...
This suggests that you were using Universal Dual LNB. It is the same thing as the usual Universal LNB, it's just that it has two dedicated, standalone satellite outputs from the LNB.

when I change my PVR because of faulty, the installer only using one cable from dish to the splitter then the splitter have 2 cable to connect to the PVR. The installer also has changed something in the antenna.
Seems like the installer have changed your LNB to the new DCSS LNB, yet you still experience 11.7-12.75GHz signal conflict?  :confused:

Erm, I suggest to get a technician to come over your place and check what's going on.
*
I tried this just for the sake of fixing the signal issue. It was initially on "Universal" but after clicking the drop down menu it shows a tick at dCSS. I tried choosing dCSS again and then I got the second menu (the one with test and manage options). At this point I completely lost my signal. When I tried running the test it shows failed (idk why) and the manage option requires 20 minutes (which I cancelled cuz too long). I tried choosing dCSS again and then went for 02 M3B VL 10932. The signal quality was excellent but still I didn't receive any broadcast.

At this point I got fed up and returned to 01 M3B VL 10732. And this time it works. However, the test still fails but I have no problem watching channels (except for the artifacts la).

So now, my question is, what on earth is my Astro Ultra running on? 😅

dCSS ? Universal? SatCR?

Now dCSS but before meddling with the settings it was Universal. I'm confused on so many level.

UPDATE: I can't watch any SD channels. Ayoooo Astro what is this?

This post has been edited by NimalKumar: Jun 24 2021, 01:18 AM
NimalKumar
post Jun 24 2021, 01:33 AM

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QUOTE(joshhd @ Jun 24 2021, 01:26 AM)
You press home>Settings>scroll down until you see Satellite Settings option.
Take pic of that screen, and show it here.

And then select 'Satellite Settings', take another pic of the 'Input Type' option that shows the dropdown menus of Universal, dCSS and SatCR.

Make sure the entire TV screen can be seen clearly before you take the photo.
*
user posted image
user posted image

It is now showing dCSS as my Input type. Before this it was Universal, but dCSS will be ticked in the dropdown.
NimalKumar
post Jun 24 2021, 01:37 AM

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QUOTE(NimalKumar @ Jun 24 2021, 01:33 AM)
user posted image
user posted image

It is now showing dCSS as my Input type. Before this it was Universal, but dCSS will be ticked in the dropdown.
*
user posted image

@JoshHD Here is the one I said just now.
NimalKumar
post Jun 24 2021, 01:47 AM

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QUOTE(joshhd @ Jun 24 2021, 01:42 AM)
Lol... Weird software indeed...  rclxub.gif

If you're still unable to watch any SD channels, then all you can do is wait la.
Btw, the TV channel in the background, isn't that Astro Vellithirai?  dry.gif
*
Yes it's Astro Vellithirai but it's running via Internet... The Switch Now thingy. Hopefully they fix this tomorrow la. 😔 My mom always watches old movies in this channel every morning. She still haven't got used to this Ultra box.
NimalKumar
post Jun 24 2021, 12:42 PM

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Anyone here facing the issue where all the SD channels cant be watched but HD has no issue?
NimalKumar
post Jun 25 2021, 12:40 AM

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QUOTE(linkinpark @ Jun 24 2021, 09:39 PM)
channel 317,318,319,323,326,335 still not restore yet
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223 too. They need more time I guess.
NimalKumar
post Jun 25 2021, 05:12 AM

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QUOTE(joshhd @ Jun 25 2021, 01:12 AM)
You manage to get back all channels already, except 223? Or there's a few more channels that you're getting SCNA?
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As for me I lost the signal for CH 223. But upon checking in fb there are people complaining that they too have lost several channels like 335 etc.
NimalKumar
post Jun 25 2021, 12:11 PM

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The artifacts are back?! And it's worse this time.

user posted image

I can't be the only one, right?
NimalKumar
post Jun 25 2021, 12:35 PM

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QUOTE(weareblahs @ Jun 25 2021, 12:32 PM)
It's possibly problems with your Astro dish, which is installed at your house, or video decoding problems with your STB.
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Unlikely the dish because some channels are clear while some shows very bad artifacts. Channels like 203, 204, 212, 213, 214, 223 now shows SCNA or very bad artifacts.
NimalKumar
post Jun 25 2021, 07:51 PM

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QUOTE(nexona88 @ Jun 25 2021, 01:30 PM)
best solution...
for now...

go visit your neighbors house & see if their astro channels have issues or not...
if nothing, then it's your dish / box / cable problems
*
user posted image
user posted image

Tried doing the self-troubleshooting from the astro website. The signal strength is above 70 ... But what's with the quality tho? Think I should call the technician la. Hopefully it's free as I just upgraded to Ultra last month.
NimalKumar
post Jun 25 2021, 08:22 PM

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QUOTE(nexona88 @ Jun 25 2021, 08:07 PM)
Signal strength 70, quality confirm 100..
But yours like 20..

So something wrong...
*
That's why. In FB it seems there are some customers complaining they lost their reception again this evening. Idk what is happening but I bave submitted a ticket for myself anyhow. Let's just wait for miracles from Astro.
NimalKumar
post Jul 5 2021, 04:59 PM

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The tuner signal again starting to jump between low and high. Hope I don't get any interruption.

Also, lately every time I turn on the Ultra box I'm getting the "Updating Signal Frequency" screen. I can easily exit but I don't think the elderly can exit those things. Why is this happening tho?
NimalKumar
post Jul 5 2021, 05:00 PM

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QUOTE(brandonkl @ Jul 5 2021, 04:34 PM)
Signed up for the plug-and-play Ultra Box last Monday for multi room and until today, still yet to receive although Astro said I will receive in a week's time.
*
Means they are sending it through courier?
After receiving can review? Haha. Curious to see the changes to the box.

This post has been edited by NimalKumar: Jul 5 2021, 05:01 PM
NimalKumar
post Jul 11 2021, 03:10 PM

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I'm curious to see if the Plug and Play box has a SAT IN port haha.
NimalKumar
post Jul 24 2021, 02:35 AM

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Lately it seems there are a lot of reductions in the channel listing. Does Astro have any plans in bringing new channels anytime soon?
NimalKumar
post Sep 5 2021, 10:45 PM

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Seeing all these channels getting replaced and also witnessing how they STILL cant upgrade Tutor TV and Vellithirai to HD and end the SD era for Astro in house channels. Dammit Astro why you do this? 😭😂😭😂😭
NimalKumar
post Sep 7 2021, 01:27 AM

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QUOTE(weareblahs @ Sep 6 2021, 08:08 AM)
For Vellthirai, most of the contents are still optimized for Standard Definition screen (and Astro is too lazy to recreate a HD version since these masters are too rare to find)?
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True .. yet can't they ditch that channel and bring something else. Because Vellithirai is very well known for its fame back then. Even till now it stands as a channel you would see people watching in most houses. This is also because Vaanavil despite being refreshed as HD their content usually is not received by all very well (in short the shows are hambar laaa) .. so it's quite odd for Astro to not refresh Vellithirai rather than Vaanavil ... Also the contents being played in Vellithirai is also shown in ABO Thangathirai in HD for some reason.
NimalKumar
post Sep 7 2021, 01:31 AM

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QUOTE(smileguy @ Sep 6 2021, 08:48 AM)
agreed. Most of their library is full of old worn out copies,and making it HD will not make any difference!  tongue.gif
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Astro I think is failing to get the broadcasting rights la. Because the movies they put out is ancient or even being thoroughly repeated in other channels first. It never got a chance to stand out better by giving movies that are rarely played in other channels. If any Astro staff reading this listen up ... Vellithirai is what you should focus, not Vaanavil. I'll quarrel here repeatedly until I can watch my fav evergreen movies in HD hahahah.
NimalKumar
post Oct 5 2021, 07:16 PM

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QUOTE(weareblahs @ Oct 5 2021, 05:48 PM)
Anyone noticed that the channel info is moved to the top of the screen while changing channels on Astro Ultra running the newest software?

(Mostly others didn't have any effect in the newest software)
*
Version info and pic maybe ...

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