Astro Version 13A

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Astro Version 13A, All about Astro Malaysia offerings

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Qash-M	Oct 8 2019, 09:34 PM Show posts by this member only \| Post #2021
#FreePalestine Senior Member 6,104 posts Joined: Apr 2009 From: Marang, Terengganu	QUOTE(suffeylp @ Oct 8 2019, 09:32 PM) Astro UHD 2. ch780. Can't see pics.
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joshhd	Oct 8 2019, 11:00 PM Show posts by this member only \| IPv6 \| Post #2022
Look at all my stars!! Senior Member 7,799 posts Joined: Dec 2014 From: Malaysia	QUOTE(suffeylp @ Oct 8 2019, 09:32 PM) Astro UHD 2. ch780. no programme yet but have Discovery4K clip/ads. It's a 4K UHD demo test channel, not for general viewing. The same demo video keep looping 24/7.
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joshhd	Oct 9 2019, 04:24 PM Show posts by this member only \| IPv6 \| Post #2023
Look at all my stars!! Senior Member 7,799 posts Joined: Dec 2014 From: Malaysia	REMINDER: If you're an Astro Ultra Box beta tester, check your email now. This survey will close tonight (9 Oct 2019)
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Matchy	Oct 9 2019, 10:20 PM Show posts by this member only \| Post #2024
Regular Senior Member 1,327 posts Joined: Jun 2019	For the cloud recording, the recording only viewable via Astro Go app? Can't view from decoder?
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Qash-M	Oct 9 2019, 10:49 PM Show posts by this member only \| Post #2025
#FreePalestine Senior Member 6,104 posts Joined: Apr 2009 From: Marang, Terengganu	QUOTE(Matchy @ Oct 9 2019, 10:20 PM) For the cloud recording, the recording only viewable via Astro Go app? Can't view from decoder? cloud recording on the Ultra box = available on Ultra box and Go (normal b.yond PVR doesn't get one) cloud recording on the app = available on the app and Ultra/b.yond PVR box (app only if on exclusive channel like Aniplus etc.) Simple as that. This post has been edited by Qash-M: Oct 9 2019, 10:52 PM
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Matchy	Oct 10 2019, 10:30 AM Show posts by this member only \| Post #2026
Regular Senior Member 1,327 posts Joined: Jun 2019	QUOTE(Qash-M @ Oct 9 2019, 10:49 PM) cloud recording on the Ultra box = available on Ultra box and Go (normal b.yond PVR doesn't get one) cloud recording on the app = available on the app and Ultra/b.yond PVR box (app only if on exclusive channel like Aniplus etc.) Simple as that. So you mean if I set the recording on my app, it will appear in my byond PVR?
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joshhd	Oct 10 2019, 11:47 AM Show posts by this member only \| IPv6 \| Post #2027
Look at all my stars!! Senior Member 7,799 posts Joined: Dec 2014 From: Malaysia	QUOTE(Matchy @ Oct 9 2019, 10:20 PM) For the cloud recording, the recording only viewable via Astro Go app? Can't view from decoder? QUOTE(Matchy @ Oct 10 2019, 10:30 AM) So you mean if I set the recording on my app, it will appear in my byond PVR? For now, any cloud recordings made on Astro Go app are only viewable in Astro Go, and you're not able to watch it on your PVR box. » Click to show Spoiler - click again to hide... « Astro is currently testing the full functionality of the cloud recording feature where you will able to access to all of your recordings made from either Astro Go, or Astro box, on both platforms. Example: In the future, if you cloud record a programme using Astro Go or Astro box, you'll be able to watch that same recording on your Astro box or Astro Go. So you can watch all of your recordings on your devices anytime, anywhere, and no longer limited to viewing on Astro box at home. Also, no need to worry that you would lose all of your recordings due to faulty hard disk on your PVR box or any device replacement. However, the downside is existing PVR box users may not able to transfer existing recordings to Astro's cloud recording storage. They might implement this in the future, but no guarantee. This complete feature mentioned are still under testing and available for beta testers only. They no longer accepting new sign-ups to be a beta tester.
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yongtjunkit	Oct 10 2019, 04:41 PM Show posts by this member only \| IPv6 \| Post #2028
Look at all my stars!! Senior Member 2,516 posts Joined: Mar 2016	QUOTE(joshhd @ Oct 10 2019, 11:47 AM) For now, any cloud recordings made on Astro Go app are only viewable in Astro Go, and you're not able to watch it on your PVR box. » Click to show Spoiler - click again to hide... « Astro is currently testing the full functionality of the cloud recording feature where you will able to access to all of your recordings made from either Astro Go, or Astro box, on both platforms. Example: In the future, if you cloud record a programme using Astro Go or Astro box, you'll be able to watch that same recording on your Astro box or Astro Go. So you can watch all of your recordings on your devices anytime, anywhere, and no longer limited to viewing on Astro box at home. Also, no need to worry that you would lose all of your recordings due to faulty hard disk on your PVR box or any device replacement. However, the downside is existing PVR box users may not able to transfer existing recordings to Astro's cloud recording storage. They might implement this in the future, but no guarantee. This complete feature mentioned are still under testing and available for beta testers only. They no longer accepting new sign-ups to be a beta tester. Wow, imagine a firmware update for existing user allows them to do cloud recording and also to select where they want to store the rectoding( HDD/cloud) that would be nice
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joshhd	Oct 10 2019, 04:55 PM Show posts by this member only \| IPv6 \| Post #2029
Look at all my stars!! Senior Member 7,799 posts Joined: Dec 2014 From: Malaysia	QUOTE(yongtjunkit @ Oct 10 2019, 04:41 PM) Wow, imagine a firmware update for existing user allows them to do cloud recording and also to select where they want to store the rectoding( HDD/cloud) that would be nice What Astro had in mind for now is that, if they would roll out the Ultra box upon commercial launch to customers, and those who has slow to no access to Internet connection in the area, the user may connect an external hard disk to the Ultra Box to perform recording as it no longer comes with built in hard disk like the current PVR box. That's why Astro beta software team wants to "stress test" their streaming servers by allowing only cloud PVR function to be available for all beta testers (incl. PVR DMT5 model, PVR DMT5 v2 model and the Astro 4K Ultra Box). Their cloud PVR includes the "Play from Start" feature, and cloud recording feature (same as what you see on Astro Go). But now, the beta software team is busy working on more important issues, especially beta testers using PVR boxes are experiencing lots of software issues (slow, lag, easily become hang, etc.), WiFi connectivity issues (WiFi disconnects automatically out of the blue, then reconnects again), and others. That is why Astro become quiet on the launch of its 4K UHD service. The software is simply not ready for public use yet. Meanwhile for Ultra Box, the software is much stable now compared to few months back (they have regular updates for beta tester, like new version available every few weeks, or months), but they still got some other issues to deal with. Someone told me that Astro is expecting the commercial launch would be held around January 2020, so just wait and see. Either they would postpone again, or launch it on time, time will tell. This post has been edited by joshhd: Oct 10 2019, 04:56 PM
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Boy96	Oct 13 2019, 08:09 PM Show posts by this member only \| IPv6 \| Post #2030
That's a tripod. Senior Member 3,848 posts Joined: Dec 2009 From: Ampang	How much does Astro charge to replace their decoder due to lightning strike? Both decoder at home can turn on but seems like they cant receive feed from the Astro dish..
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monodevil	Oct 14 2019, 04:05 AM Show posts by this member only \| Post #2031
On my way Junior Member 681 posts Joined: Sep 2008	QUOTE(Boy96 @ Oct 13 2019, 08:09 PM) How much does Astro charge to replace their decoder due to lightning strike? Both decoder at home can turn on but seems like they cant receive feed from the Astro dish.. from my experience, if u subscribe rm100 / rm150 n above plan, its FOC
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TSnexona88	Oct 14 2019, 08:57 AM Show posts by this member only \| Post #2032
The Royal Club Member All Stars 48,519 posts Joined: Sep 2014 From: REality	QUOTE(Boy96 @ Oct 13 2019, 08:09 PM) How much does Astro charge to replace their decoder due to lightning strike? Both decoder at home can turn on but seems like they cant receive feed from the Astro dish.. Well needed to see if under contract or not... Still, then u needs to pay installations fee around 60 like that.. If not around 160...
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joshhd	Oct 14 2019, 03:56 PM Show posts by this member only \| IPv6 \| Post #2033
Look at all my stars!! Senior Member 7,799 posts Joined: Dec 2014 From: Malaysia	QUOTE(Boy96 @ Oct 13 2019, 08:09 PM) How much does Astro charge to replace their decoder due to lightning strike? Both decoder at home can turn on but seems like they cant receive feed from the Astro dish.. QUOTE(monodevil @ Oct 14 2019, 04:05 AM) from my experience, if u subscribe rm100 / rm150 n above plan, its FOC QUOTE(nexona88 @ Oct 14 2019, 08:57 AM) Well needed to see if under contract or not... Still, then u needs to pay installations fee around 60 like that.. If not around 160... RM65 for Technical Service Fee, regardless of how much your monthly subscription is. Last time they use to differentiate, like for those who RM100 and above, can get either lower or no fees at all for any technician visit. But now no more already. They don't care how much you pay for Astro per month. By standard, as long you tell Astro to get a technician to come your house and drink tea (I mean, fix technical issue), you'll be charged for RM65 to fix any technical problem, regardless of small or big. Unless for certain "special cases", they might waived the fees for you (e.g. under certain warranty, or installer just came not long ago to fix an issue but another issue arises). That will be case to case basis. But usually no la. This post has been edited by joshhd: Oct 14 2019, 03:59 PM
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Fubar20

Oct 14 2019, 03:56 PM

Show posts by this member only | IPv6 | Post #2034

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Senior Member
1,187 posts

Joined: Apr 2011
From: Nowhere

QUOTE(joshhd @ Oct 7 2019, 05:38 PM)

Hmm, Astro is going to simulcast some new HD channels starting next week, and another bunch of others on this coming December...

Starting 15 Oct 2019:

Channel name	HD	SD
Animal Planet	576	556
CI	716	732
Discovery Channel	572	551
Discovery Science	574	554
DMAX	717	734
E! Entertainment	718	712
Al Jazeera English	535	513
BBC World News	534	512

» Click to show Spoiler - click again to hide... «

Live today. Some start on 15 and some at 16

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momuchi	Oct 14 2019, 04:01 PM Show posts by this member only \| Post #2035
Regular Senior Member 1,065 posts Joined: Jan 2003 From: Born in Kedah, Now @Putrajaya	QUOTE(monodevil @ Oct 14 2019, 04:05 AM) from my experience, if u subscribe rm100 / rm150 n above plan, its FOC they charge U RM60.00 for installer cost
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joshhd	Oct 14 2019, 04:01 PM Show posts by this member only \| IPv6 \| Post #2036
Look at all my stars!! Senior Member 7,799 posts Joined: Dec 2014 From: Malaysia	QUOTE(Fubar20 @ Oct 14 2019, 03:56 PM) Live today. Some start on 15 and some at 16 Yeap, I saw those new HD channels appear on the channel list of my Astro box. However, those new HD channels haven't appear on Astro Go. Maybe they haven't update it yet. But I believe the channels will be there once those HD channels begin its programming.
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monodevil	Oct 14 2019, 04:44 PM Show posts by this member only \| Post #2037
On my way Junior Member 681 posts Joined: Sep 2008	QUOTE(joshhd @ Oct 14 2019, 03:56 PM) RM65 for Technical Service Fee, regardless of how much your monthly subscription is. Last time they use to differentiate, like for those who RM100 and above, can get either lower or no fees at all for any technician visit. But now no more already. They don't care how much you pay for Astro per month. By standard, as long you tell Astro to get a technician to come your house and drink tea (I mean, fix technical issue), you'll be charged for RM65 to fix any technical problem, regardless of small or big. Unless for certain "special cases", they might waived the fees for you (e.g. under certain warranty, or installer just came not long ago to fix an issue but another issue arises). That will be case to case basis. But usually no la. QUOTE(momuchi @ Oct 14 2019, 04:01 PM) they charge U RM60.00 for installer cost Thanks for the update. my case was in 2016. lightning strike the dish. so the technician came and replace the faulty part
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TSnexona88	Oct 14 2019, 04:47 PM Show posts by this member only \| Post #2038
The Royal Club Member All Stars 48,519 posts Joined: Sep 2014 From: REality	QUOTE(joshhd @ Oct 14 2019, 03:56 PM) RM65 for Technical Service Fee, regardless of how much your monthly subscription is. Last time they use to differentiate, like for those who RM100 and above, can get either lower or no fees at all for any technician visit. But now no more already. They don't care how much you pay for Astro per month. By standard, as long you tell Astro to get a technician to come your house and drink tea (I mean, fix technical issue), you'll be charged for RM65 to fix any technical problem, regardless of small or big. Unless for certain "special cases", they might waived the fees for you (e.g. under certain warranty, or installer just came not long ago to fix an issue but another issue arises). That will be case to case basis. But usually no la. Yes. The rm65 cannot escape one... The box I think can get free.. the dish & Cable I'm not sure
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joshhd	Oct 14 2019, 05:44 PM Show posts by this member only \| IPv6 \| Post #2039
Look at all my stars!! Senior Member 7,799 posts Joined: Dec 2014 From: Malaysia	QUOTE(nexona88 @ Oct 14 2019, 04:47 PM) Yes. The rm65 cannot escape one... The box I think can get free.. the dish & Cable I'm not sure You mean for new installation? If new installation then different story dy... This RM65 Technical Service Fee is for existing Astro customers who need technician to come and solve technical issues (e.g. No Signal, STB cannot boot, etc), not new installation. Such as upgrade to new STB (e.g. upgrade from HD to PVR) is not counted as Technical Service Fee. They usually don't give new dish and cable unless it's for new installation or the condition of the dish is terrible and cable is not working well. They'll use back existing one whenever possible. Astro is smart in saving cost la This post has been edited by joshhd: Oct 14 2019, 05:45 PM
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TSnexona88	Oct 14 2019, 06:03 PM Show posts by this member only \| Post #2040
The Royal Club Member All Stars 48,519 posts Joined: Sep 2014 From: REality	QUOTE(joshhd @ Oct 14 2019, 05:44 PM) You mean for new installation? If new installation then different story dy... This RM65 Technical Service Fee is for existing Astro customers who need technician to come and solve technical issues (e.g. No Signal, STB cannot boot, etc), not new installation. Such as upgrade to new STB (e.g. upgrade from HD to PVR) is not counted as Technical Service Fee. They usually don't give new dish and cable unless it's for new installation or the condition of the dish is terrible and cable is not working well. They'll use back existing one whenever possible. Astro is smart in saving cost la No no.. I mean existing customer... Sometimes they do change the whole set... Normally use existing one only.. change box only... Like u said cost savings as much they can 😒🤑
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