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 Samsung Pay Unofficial Discussion Thread V2

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Lingohal
post May 23 2018, 10:11 PM

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QUOTE(PJng @ May 23 2018, 04:16 PM)
I think better queue on counter.
Who should we report? Samsung still not reply me, send on last thusday
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Got a reply from Samsung and I was asked for the screenshot of the Samsung Pay version in order to escalate the problem to a higher department.
PJng
post May 23 2018, 11:03 PM

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QUOTE(Lingohal @ May 23 2018, 10:11 PM)
Got a reply from Samsung and I was asked for the screenshot of the Samsung Pay version in order to escalate the problem to a higher department.
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Which way you contact? Using samsung member?
Lingohal
post May 24 2018, 06:33 AM

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QUOTE(PJng @ May 23 2018, 11:03 PM)
Which way you contact? Using samsung member?
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Yes. They replied me again after I gave them the screenshot. They have escalated the problem to the respective department and I was given a reference number.

So right now, I just have to wait.
gastacopz
post May 24 2018, 08:11 AM

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QUOTE(Theoutspokenguy @ May 23 2018, 06:33 PM)
When u add what does it says?

Call bank or request for tac?
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Call bank

So i called them, explained the issue..

They do it for me, ask me to try again after 5 minutes.

But, until now, still can't sweat.gif
TSTheoutspokenguy
post May 24 2018, 08:18 AM

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QUOTE(gastacopz @ May 24 2018, 08:11 AM)
Call bank

So i called them, explained the issue..

They do it for me, ask me to try again after 5 minutes.

But, until now, still can't sweat.gif
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From my experience call inform them u want to use sms tac for samsung pay. They need update your mobile no in their system the call back 5mins later will become sms tac.
ejump82
post May 24 2018, 09:11 AM

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QUOTE(gastacopz @ May 23 2018, 06:23 PM)
Visa
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did your card previously tied with MaybankPay or Netflix autodebit? I also have same problem previously. each card only have 2 tokens for electronic payments. so you need to delete one of the token for you to register for Spay. what i did is I print screen the error and email to mgcc@maybank.com.my by stating that u are unable to register Spay.
Please provide ur name, ic number, contact number, debit card last 4 digits and device you are using to register. the customer service will call and help you on this.
TSTheoutspokenguy
post May 24 2018, 10:42 AM

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QUOTE(David83 @ May 23 2018, 08:32 PM)
You used Visa or Mastercard?
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I tested Samsung pay at bhp kiosk

Kiosk work with visa and MasterCard

Mastercard
Havent receive my reward points and transaction notice

Visa
Immediately awarded points and transaction update
gastacopz
post May 24 2018, 11:16 AM

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QUOTE(Theoutspokenguy @ May 24 2018, 08:18 AM)
From my experience call inform them u want to use sms tac for samsung pay. They need update your mobile no in their system the call back 5mins later will become sms tac.
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They just reply my tweet with this.

Hi, inconvenience is much regretted. Kindly activate your card for the overseas usage first. The activation can be done via Maybank2u at Card Management > Overseas ATM Facility. [You have an option to activate up to maximum of 1 year whereby it would be immediately effective].
Please revert to us with the screenshot of the error message/code if the registration is still not successful. Thank you.

Is it related?? hmm.gif
azhar75
post May 24 2018, 01:00 PM

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Am I the last redeemer ....(?)

Attached Image

Now this complete the Sammy accessories for my daily usage... TQ SPay... keep the "Rule of Law" rolling...
SUSDavid83
post May 24 2018, 01:24 PM

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SPay for Gear got update.
It has Samsung Rewards now!
[attachmentid=9820338]
[attachmentid=9820346]
It looks like linked to the SPay on the phone.
When I tap on the Samsung Rewards icon, it opens my SPay app of the phone.

This post has been edited by David83: May 24 2018, 01:32 PM
TSTheoutspokenguy
post May 24 2018, 01:39 PM

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QUOTE(David83 @ May 24 2018, 01:24 PM)
SPay for Gear got update.
It has Samsung Rewards now!
[attachmentid=9820338]
[attachmentid=9820346]
It looks like linked to the SPay on the phone.
When I tap on the Samsung Rewards icon, it opens my SPay app of the phone.
*
Thanks for this. Seems like the watch also have rewards now. I can show off using my watch now

The app for watch and phone seems different but points same

user posted image

user posted image

This post has been edited by Theoutspokenguy: May 24 2018, 01:42 PM
singgung
post May 24 2018, 01:40 PM

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QUOTE(David83 @ May 24 2018, 01:24 PM)
SPay for Gear got update.
It has Samsung Rewards now!
[attachmentid=9820338]
[attachmentid=9820346]
It looks like linked to the SPay on the phone.
When I tap on the Samsung Rewards icon, it opens my SPay app of the phone.
*
Wahhhhh. That's great news if the rewards points are linked between phone and gear. I can pay with my watch regularly again.
Xaser_3
post May 24 2018, 01:47 PM

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QUOTE(David83 @ May 24 2018, 01:24 PM)
SPay for Gear got update.
It has Samsung Rewards now!
[attachmentid=9820338]
[attachmentid=9820346]
It looks like linked to the SPay on the phone.
When I tap on the Samsung Rewards icon, it opens my SPay app of the phone.
*
Wonderful news! It just keeps getting better. Waiting to redeem Gear watch with reward points!
WinterDays
post May 24 2018, 02:17 PM

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QUOTE(Xaser_3 @ May 24 2018, 01:47 PM)
Wonderful news! It just keeps getting better. Waiting to redeem Gear watch with reward points!
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too bad i still don't have enough points

hope it come at the right timing for me tongue.gif
azhar75
post May 24 2018, 02:17 PM

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As per discussed earlier...

Attached Image

Allowing the Gear devices to capture Reward Points makes Apple Watch and Apple Pay "Game Over" here in the "New" Malaysia... LOL...
SUSDavid83
post May 24 2018, 02:38 PM

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In order to receive points for Gear, Gear needs to sync to phone at the point of payment and concurrently, phone needs to be mobile data enabled?

This post has been edited by David83: May 24 2018, 02:38 PM
azhar75
post May 24 2018, 02:55 PM

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QUOTE(David83 @ May 24 2018, 02:38 PM)
In order to receive points for Gear, Gear needs to sync to phone at the point of payment and concurrently, phone needs to be mobile data enabled?
*
FYI...

Attached Image
SUSDavid83
post May 24 2018, 03:01 PM

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QUOTE(azhar75 @ May 24 2018, 02:55 PM)
FYI...

Attached Image
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Based on my previous experience, one of my transaction at McD didn't appear and until today it still hasn't appear.
It was nearly 1 month ago.
I seldom pay using Gear, my count of Gear hasn't reach 10 as of today.

This post has been edited by David83: May 24 2018, 03:01 PM
loongzai2
post May 24 2018, 03:04 PM

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Finally received my Gear VR. smile.gif
singgung
post May 24 2018, 03:13 PM

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You can pay with the watch without connecting it to the phone, but will it capture the points? Or will it be the same case where we pay with phone without wifi or data and no points awarded? I'd pair the watch with phone before making payment, just to be safe.

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