QUOTE(dstom1908 @ Apr 26 2018, 09:36 AM)
Hi,
Recently I had problems with RHB debit - kept on getting the error Do Not Honour.
1st time i called them, they told me i wasnt registered to use Samsung Pay and RHB debit even though I had been using it for the past few months.
They proceeded to register me anyway and told me I could use after 2 hours.
Tried using it the next day and still got the Do Not Honour message.
Called them 2nd time and I was told that there was a 10 transaction limit to the pay wave - after that to "reset" it, i had to make a transaction of more than RM250 and be prompted to enter PIN.
Anyone heard of this rule before - I mainly use the samsung pay for meals and coffee, I find it a bit ridiculous that just to continue using it, I'm forced to spend more than I need to.
Please advise, the Samsung Pay option was quite convenient, dont really want to give up using it.
Note: I also have a credit card tied to Samsung Pay, but trying to restrict the use of the CC.
That's a bunch of BS. You don't need to spend more than RM250 to reset. Just pay for anything for any amount and tell the cashier you want to pay with pin & pay. Instead of wave, they'll slot your card in the machine and ask for your pin, and your card is reset. Recently I had problems with RHB debit - kept on getting the error Do Not Honour.
1st time i called them, they told me i wasnt registered to use Samsung Pay and RHB debit even though I had been using it for the past few months.
They proceeded to register me anyway and told me I could use after 2 hours.
Tried using it the next day and still got the Do Not Honour message.
Called them 2nd time and I was told that there was a 10 transaction limit to the pay wave - after that to "reset" it, i had to make a transaction of more than RM250 and be prompted to enter PIN.
Anyone heard of this rule before - I mainly use the samsung pay for meals and coffee, I find it a bit ridiculous that just to continue using it, I'm forced to spend more than I need to.
Please advise, the Samsung Pay option was quite convenient, dont really want to give up using it.
Note: I also have a credit card tied to Samsung Pay, but trying to restrict the use of the CC.
Rhb has 10 transactions limit daily, and they also have cumulated 30 transactions / RM1000 limit, after which you have to reset with pin. But from my experience, there have been many cases where I haven't reached any of the limit, but I still get 'do not honor' message and I have to reset with pin.
Btw, their CS is one of the most inconsistent I've ever dealt with. Not to mention takes forever to get through and talk to somebody.
This post has been edited by singgung: Apr 26 2018, 09:51 AM