QUOTE(WaCKy-Angel @ May 21 2019, 12:00 PM)
How do u prove to them you are actually using HLB card? If their system capture card number then definitely will not capture it as HLB card as Spay actually issues a "virtual card" with different card number. That will explain why u cant get discount rate combo as its for specific bank card only.
The GSC HLB Terminal are able to identify the what card we are using. Thats why it always require users to tap twice (no matter physical/spay)
I still entitle instant discount when I tap my S7edge Spay twice. (last time)
Before that I was using S7edge, I have no such issues, this happen recently only which I upgrade to Note9.
Tap once to identify the card, then 2nd time the terminal will show the amount you need to pay, tap 2nd time to conduct the payment/transaction.
QUOTE(yujin86 @ May 21 2019, 01:40 PM)
yes, i email hlb ask they said need to present physical card for swipe only entitle for the popcorn discount
Yeah, now they ask me to use physical card, they in the middle of solving it.
This post has been edited by NightFelix: May 24 2019, 12:19 PM