Yes it did. That was my last resort though. I've reset my card with pin twice, checked with bank CS and they told me nothing wrong with my card although they can trace my rejected transactions. Then I just deleted all data and redo everything. Was ok after that. Lol.

After reset, virtual card number also changed?

After reset, virtual card number also changed?

Yes it will give you a new number.

So many what if. Some people just don't give a damn about tnc and too centred on themselves. As with any sort of online competition/redemption, they will request proof of purchases or identity. Just treat it like a receipt. The receipt will still have your card number. What's so private about it?

If you wanted privacy about your purchases, probably time to use cash only.

Btw, I personally think you should be grateful that Samsung still bother to call you to provide the information instead of telling you, nah, we have free access to all your information and purchases, therefore we will ransack through our records instead. They probably have more respect towards privacy than you think they do.

Agree with this. While Samsung may have the records in the systems, they might not be using it identify you or your spending pattern as per the privacy notice. Rather, calling you and asking for screenshots may be a case of getting your consent to share those info for verification purposes.
I'm guessing they are doing random checks on the redemptions just to ensure minimum abuse and there's no harm unless the person has something to hide.

Always show server error since launch ranking promotion,
When i try go to promotion, reward,

Yes, it would only cause fear and panic to those users who have everything to hide. I rather they do it this way, than dipping their hands into the pile of information which they already have at their disposal.

Guys, how many devices can a CIMB card supported for?
Tried to add the card to Gear but failed.
But no problem for Citibank.

I am not sure but I heard before that the 1 card only supports 1 device.

I tried to add two times for CIMB. Both also failed.

Guys, how many devices can a CIMB card supported for?
Tried to add the card to Gear but failed.
But no problem for Citibank.

The same Card can only be added once to one Device. If you add a Card that is already on one Device to a different Device, you are responsible to remove the Card from your first Device before adding it to the second Device, failing which CIMB reserves the right to remove any of your Card(s) if your Card(s) were found to be added on to multiple Device(s) and CIMB shall not be responsible or liable for any loss which you may suffer or suffered as a result of the removal.

Grateful that they bothered to respond? Geez talk about drinking the kool-aid!

Maybe a bit of education here - You're an enterprise outfit, global in nature. If you have a CS department, of course you have to respond to a customer query when it is logged if it isn't addressed within the first call. It's called a Service Level Agreement.

What you mean to say is that my question or query wasn't valid or "wrong", to which I say *whoosh, over my head* Lol

Education? Nah, it's not necessary.

I don't see anything wrong with the standard reply that you're given. She already explained that it's mandatory from her higher ups. You think SME is a one man show company and she will be able to make these decisions on assumptions that you provided? You're just trying to make her suffer unnecessarily for your own selfish convenient.

Just forego the redemption and let those who wanted it more have it.