well the orange paper also bugging me..haha they shouldnt let you keep it..for prove that you have take it..or else ..they wont let you take the item...hrmmm

ya..the receiver should sign at the paper then the postman will take it back.

notice there is a word on the paper, "PEN. KL KUL", Penang to KL ??

This post has been edited by mindkiller6610: May 12 2007, 09:02 PM

'penkukul'

maybe its PENANG KE KUALA LUMPUR

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Added on May 12, 2007, 9:05 pmmaybe u should ask the SELLER coz she might be more knowledgeble on how she packing the item

This post has been edited by kcgboyz: May 12 2007, 09:05 PM

did buyer agree to the terms that no personal warranty is given??? as stated by the seller that she did not give u any personal warranty as it's send by postage....

ok,i ask her TOO MANY TIMES...asking bout the personal warrnty...its risk if without any personal warnty...she keep QUIET

so, when i try to CALL her she said she was CYCLING bicycle...i ask bout the personal warrnty before i bank in...

then due to URGENT because i am coming back to my college, she said so, u HAD BANK IN?GIVE ME YR DETAILS....

u can see the CONVERSATION BETWEEN ME AND HER IN 1st page...

BUT ACTUALLY, just looking ADD the CONDITION of the PHONE, u can assume that the PHONE was BROKEN!

thats why, at first i saw the condition, in my mind just...IF THE CONDITION OF THE HOUSING IS LIKE THIS...its totally DIFFICULT TO me to say it in GOOD CONDITION....

so, i just be POSITIVE..."DONT JUDGE A BOOK BY ITS COVER"...but ya....
the phone rosak liao!

okay..now waiting for the clarification and photos from TS..

deleted deleted

This post has been edited by exkay: May 12 2007, 09:57 PM

buyer : bro...the coverage always full??
if the coverage always full and u can't make call and can't receive call...u try to reformat/master reset the hp...sumtimes is the setting of the hp/firware problem...

Both party cool down and settle the issue....CHEERS

from the picture the buyer post...
i cant imagine how can postage do so much damage like that...

waiting for TS to post the phone and reply here..

hello u dun said i keep quite! that conversation i paste there! u also said haiya with no warranty 1.. i said no warranty many times! i dint quiet! u dun give fake reason..
1. its really my normal use at home only
2. u dint ask for another side pic
3. this phone by pos laju as i told u many times no warranty unless cod!

You:1 week personal wrnty...thnx

Me:wah.. cod only got 1 week la.. if postmen careless then i will bear the lost cost.. already very cheap le.. u ask poslaju giv u le..

You:hohohoo...but if only broken la...i'm sure if u packing the hp in good condition so that not just put in a big box and live it like that....

u bole sja balut denagn bubblw wrapper...haiya!

dont be like that lor...sid not warrnty..haiya!
if same thing happen..haiay!
thats why i hate for POSTING...seller not rensponsible if the phone rosak...but before send already rosak...and give stupid reason that the phone rosak when in post..haiya...susah lor....IT HAPPEN TO ME ALREADY!

Me:nola.. i packed in a nice way.. packed in my perfumes box le.. cant shake also.. fit inside.. no broken le.. seller only giv ppl personal warranty to cod bcoz scare other thing happen ma.. like u said.. seller also scare giv u warranty coz u might make it broken and claim from me.. same topic 1.. but i really pack all nice for u.. dun worry..

dont try to said im quiet! i keep answer u no personal warranty unless cod with me! this is the part of our conversation! dun lie anymore k?!

well..if it is just one perfume box and a piece of black cardboard u were using to package the phone, it is just too bad.

seriously, i dun it is a good packaging for a handphone...even if it didnt shake, the phone fit and pressed on the box, u still have to do the some shock protections, at least put on a bubble wrap..

now i guess i know why your had customer received a broken perfume...

well for the buyer,

I guess there isn't much thing to do..because the seller is smart to say "NO PERSONAL WARRANTY GIVEN", seriously..u might think that she is not responsible..because she already stated she wont be responsible..

next time..deal in COD..especially for electronic gadgets...

try go to a phone shop and see how much it takes to repair the phone..
and this is another ONE GOOD LESSON LEARNT for you..and for the other people who is reading this thread too...

This post has been edited by mindkiller6610: May 12 2007, 11:34 PM

Yeap.. I agree.. i suspect the phone was damaged during shipping also. You never know how they handle the package as it changes hands quite alot of times. Sometimes when you send your items to the post office, they will just throw it into a basket in the back of the office. This is the kind of things they do when you're around. You never know what they do when you're not looking.

While we're on the subject, is there a guide somewhere in this forum on how to pack items for shipping? I know its kinda stupid that these have to be taught, but some people just can't seem to use their common sense!

so, what should i do now?

This post has been edited by kcgboyz: May 13 2007, 07:39 AM

seller, i think u r quite new in this kind of business
u should read more n c how ppl deal..learn the culture
for u..although u said personal warranty is not given,if DOA??
its not fair to the buyer
it is common to give 1 week personal warranty to electrial item
coz we never knw how it gonna b in the next
since u don trust poslaju then y u used it??
and ur packaging i would say is too bad...tat kind of packaging for electrical item is unacceptable...

for buyer..u should b aware if personal warranty is not given
and u should ask for more pic
mayb u r rush...u r not aware of this and that
finally prob come...

i suggest some1 stay hear to buyer go c the phone and c all those msg and understand the situation as 3rd person...as a judge...no bias
and come out with some idea of how to solve it

both of u don b angry 1st..solve it

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Added on May 13, 2007, 7:44 amthats the prob those newb here don wan to b a responsible 1
just come and throw their item like in pasar malam
read the rules!!!use ur common sense

This post has been edited by ryanso85: May 13 2007, 07:44 AM

i am not lie dude...

u still remember that i send u PM asking bout the WARRANTY and u not reply?later u asking me about the adress...without answering my question? still remember?

it is not in this conversation that u put in the thread,but the 2nd pm...and u should get it

only by looking at the condtiton of the housing u can know the hp is problem dude!..all forumer also assume like that ler+ yr bad WRAPPING without ask the POSTMEN to put FRAGILE STICKER...it will more secure ler...

well..I think case can be concluded already..

1st point : Seller's bad packing, and irresponsible "NO PERSONAL WARRANTY FOR COURIER" statement. BAD SELLER.

2nd point : Buyer overlooked the importance of warranty, as he thought it will be just fine as the seller said. Learn your lesson, be more careful next time. Be sure to ask for more details photos and warranty. COD when dealing with electronic stuffs.

3rd point : Faulty item, no matter how it become a faulty item, it still a faulty item that CANT last long..who's fault is this..only God Knows.

well..for seller,

nothing much I can say about you, because to me you are irresponsible, u are not even offering any possible solution from the beginning of the thread,(eg asking the seller to send the phone to phone shop or watever,)instead, u just keep defending yourself and pointing your fingers on the buyer and keep talking that it was his fault and mistake and he is lying or whatever.

You didnt pack that thing well, that is your mistake and fault. Although it is not proven that the bad packaging spoils the phone, but by all means, you should pack it nicely, with shock protection. Your packaging is bad, really bad, I cant imagine you pack the same thing for the perfume.

And the phone's condition is bad too, that is out of "normal wear and tear" or it should be normal wear and tear after 5 years..

you should know the scratches are the things that a buyer would consider and ask. Frankly speaking, most of us(that includes you), would think those scratches is way off limit from the term "Normal wear and tear" right ?? You really should show them, and offer a good price to make it a reasonable deal.

You should show all the scratches on the phone, not just hiding them by putting one photo of the phone which show the best part of it. When asking why didnt you put the photos, u point your fingers to the buyer again.."Bcoz he didnt ask mah...~~~ "

Imagine i was going to sell you a chocolate that will expire after today,you get the chocolate from me today and eat it on next week, and u got to hospital becoz of food poisoning, then u come shout at me..why didnt u say it is going to expire ??

I would answer "because you didnt ask ?? and I m not selling an expired food, because from the date I was selling it, it is still before the expiry date. And you shall see the expiry date yourself b4 eating it right ??"

How would you feel ??

conclusion : you are not being ethical,honest and transparent enough..

for the buyer,

think it and take it the positive ways, not much amount involved in this transaction, and your still can send your phone to repair..ask them to quote it how much to repair it first before you actually asking them to repair.

learn your mistake well and remember it for the rest of your life..
ask for more details, more photos and security when dealing. No personal warranty for electronic device is NO NO, unless u got a change to test it "kaw kaw" on the spot,but still, will warranty still the better choice..

And not to forget, if possible, trade with safe-traders and a reputable traders. I know it is hard to know how good or bad is a trader, but for the least, please dun buy thing with courier service from junior members ,because most con-case / dispute happen from there. Unless many other forumers have positive feedback on them.

conclusion : learn to be smarted next time..and become a better seller and buyer.



This post has been edited by mindkiller6610: May 13 2007, 09:15 AM

yea.agreed.obviously it's the seller fault.i guess the phone already got the problem from the start.

ya.. maybe some of u all just dont think bout me..
1.saying i dint show him pic. did he ask for another pic?
2.saying im not given p.warranty. i said to him and he agreed to buy. im not forcing him.
3.dont said im a bad seller as im not forcing him with a knife or anything to buy the phone. just my i duno how to pack more well only.

to u buyer, u asking more than twice already. i already said no warranty unless cod. u ask again after item sent out also no use.. the answer is NO. i also dint get any msg from u bout warranty after that.

ya.. i i dont trust pos laju but i stated to send by pos laju so without warranty, buyer know that, buyer can request for other courier if he/she want. but did him?

TO to u who talking like very pro. ya.. newbie all selling thing like CON. arent u r newbie before..? i just know this forum and just join so wat..? last time when u joined here, ppl talk like this to u, u happy? not all newbie like u said, use ur brain 1st. if im selling broken item or wanna CON him, i can just keep quiet and dun bother him since my account still newbie and i can create again.