Points to ponder :

1)The photo on the selling thread was blur, and not showing the scratches..
2)How did the seller wrap the package? with bubble wrap ? and is it broken during the posting process ??
3)Why the buyers keep saying no connection coverage and mic. problem.

Solutions :

1)Buyer please post up the photos of the phone now..let us see how bad is the scrathces.
(if the seller has the other photos of the phone before selling it,post it up too..)

2)Buyer post up the photos of the packaging material if it hasn't been thrown away.
(same to the seller..post up any photos if u have)

3)Which Telco is the buyer using now ?? Seller claim it is ok with Maxis.

and seriously, we cant know how is the problem and whether it is happening. Unless..someone, someone from this forum, preferably those trade enforcers or some one has reputation here, and staying near the location of the buyer, volunteer himself/herself to check the condition of the phone with the buyers now and confirm everything..

This post has been edited by mindkiller6610: May 12 2007, 05:57 PM

it is pointless to flaming each other by words and words but not helping the to solve the case. The goal of this section is to SOLVE the case..not to
rant and throw your "boh-song"ness to other people..

you too don't have evidence to prove that your phone is working before sending right ?

as for now we could only wait reply from the buyer.

This post has been edited by mindkiller6610: May 12 2007, 06:31 PM

try use other hosting, imageshack.us, tinypic.com etc. or even use the lowyat.net own's image hosting.

Bandar Menjalara Kepong, so who is stay near there and volunteer ??

have you tried your phone on other location ?? and bring your back up phone to there too..to prove that the phone has signals receiving problem.

About microphone, does the phone have a voice-recorder? if it has, try record some clips to check the microphone. I guess it is the receiving problem makes your friends cant hear you..

This post has been edited by mindkiller6610: May 12 2007, 06:54 PM

seller ElisaChin, did the phone looks like this before you sent it ? why you didnt post up the side and back photos of the phones on that thread ?

I wont call that normal seriously..but still, the definition or Normal Wear and Tear is vary from individuals to individuals..so it is still better to have a look on the photos of the phones.

that's the packaging? the box is too big for the phones, did the seller put something to stuff inside so the phone will not shake and protected from shocks ??

Buyer,did you request the side view and back view photos of the phones during the buying process ??

it is strange that u have 4 bars of signal but cant call. account expired(which i think it is the most impossible reason).

Since when this problem has been occurring ?? Right after u received the package or after few days of using it ??

How about sending an SMS ?? are u using prepaid ? tried call to 122 ?? same problem ??
can people call you now ??
seriously, we need some one to examine the phone on the spot..

Off topics :

Why you still have the orange copy of the poslaju form ?? shouldnt it be kept by the post office ??

This post has been edited by mindkiller6610: May 12 2007, 07:30 PM

the weird part is this, did the buyer request for more photos from the seller when buying it? cos honestly if i were a buyer, i would definitely asked for more photos rather than taking the seller's word for it.....

@ya..waiting the seller and buyer replies for that..becoz the phone really doesn't look nice...and the packaging is BAD from the photo.

the point here is did the seller give personal waranty or not....the buyer have yet to clear this point up.....

@seller said no personal warranty if sending over couriers, and as seller said,buyer already accepted it.

buyer, did you agree this term? that there is no personal warranty ??


I can think of few possibilities of this case..

1) Seller is selling faulty item
2) Buyer spoilt the item
3) Poslaju guy spoilt the item
4) the item is dying buy the seller didnt know about it so the buyer "kena" lah..

BUT, seller is smart, she said "no personal warranty"..by saying this,she doesn't have to responsible to anything happen to the item from the second poslaju accepted her parcel.

COD is still the best way to deal, especially for electronic devices which cant be judge by looking on photos..

This post has been edited by mindkiller6610: May 12 2007, 07:44 PM

that's the packaging? the box is too big for the phones, did the seller put something to stuff inside so the phone will not shake and protected from shocks ??

ya..the receiver should sign at the paper then the postman will take it back.

notice there is a word on the paper, "PEN. KL KUL", Penang to KL ??

This post has been edited by mindkiller6610: May 12 2007, 09:02 PM

well..if it is just one perfume box and a piece of black cardboard u were using to package the phone, it is just too bad.

seriously, i dun it is a good packaging for a handphone...even if it didnt shake, the phone fit and pressed on the box, u still have to do the some shock protections, at least put on a bubble wrap..

now i guess i know why your had customer received a broken perfume...

well for the buyer,

I guess there isn't much thing to do..because the seller is smart to say "NO PERSONAL WARRANTY GIVEN", seriously..u might think that she is not responsible..because she already stated she wont be responsible..

next time..deal in COD..especially for electronic gadgets...

try go to a phone shop and see how much it takes to repair the phone..
and this is another ONE GOOD LESSON LEARNT for you..and for the other people who is reading this thread too...

This post has been edited by mindkiller6610: May 12 2007, 11:34 PM

well..I think case can be concluded already..

1st point : Seller's bad packing, and irresponsible "NO PERSONAL WARRANTY FOR COURIER" statement. BAD SELLER.

2nd point : Buyer overlooked the importance of warranty, as he thought it will be just fine as the seller said. Learn your lesson, be more careful next time. Be sure to ask for more details photos and warranty. COD when dealing with electronic stuffs.

3rd point : Faulty item, no matter how it become a faulty item, it still a faulty item that CANT last long..who's fault is this..only God Knows.

well..for seller,

nothing much I can say about you, because to me you are irresponsible, u are not even offering any possible solution from the beginning of the thread,(eg asking the seller to send the phone to phone shop or watever,)instead, u just keep defending yourself and pointing your fingers on the buyer and keep talking that it was his fault and mistake and he is lying or whatever.

You didnt pack that thing well, that is your mistake and fault. Although it is not proven that the bad packaging spoils the phone, but by all means, you should pack it nicely, with shock protection. Your packaging is bad, really bad, I cant imagine you pack the same thing for the perfume.

And the phone's condition is bad too, that is out of "normal wear and tear" or it should be normal wear and tear after 5 years..

you should know the scratches are the things that a buyer would consider and ask. Frankly speaking, most of us(that includes you), would think those scratches is way off limit from the term "Normal wear and tear" right ?? You really should show them, and offer a good price to make it a reasonable deal.

You should show all the scratches on the phone, not just hiding them by putting one photo of the phone which show the best part of it. When asking why didnt you put the photos, u point your fingers to the buyer again.."Bcoz he didnt ask mah...~~~ "

Imagine i was going to sell you a chocolate that will expire after today,you get the chocolate from me today and eat it on next week, and u got to hospital becoz of food poisoning, then u come shout at me..why didnt u say it is going to expire ??

I would answer "because you didnt ask ?? and I m not selling an expired food, because from the date I was selling it, it is still before the expiry date. And you shall see the expiry date yourself b4 eating it right ??"

How would you feel ??

conclusion : you are not being ethical,honest and transparent enough..

for the buyer,

think it and take it the positive ways, not much amount involved in this transaction, and your still can send your phone to repair..ask them to quote it how much to repair it first before you actually asking them to repair.

learn your mistake well and remember it for the rest of your life..
ask for more details, more photos and security when dealing. No personal warranty for electronic device is NO NO, unless u got a change to test it "kaw kaw" on the spot,but still, will warranty still the better choice..

And not to forget, if possible, trade with safe-traders and a reputable traders. I know it is hard to know how good or bad is a trader, but for the least, please dun buy thing with courier service from junior members ,because most con-case / dispute happen from there. Unless many other forumers have positive feedback on them.

conclusion : learn to be smarted next time..and become a better seller and buyer.



This post has been edited by mindkiller6610: May 13 2007, 09:15 AM

wow..After a great sleep of mine..this thread has gone so bombastic..

okayyyyyy..again..few points here...

first..for the Miss ElisaChin.

1st point : I say you are not an ethical,honest and transparent seller because :

a)you didn't show the photos of the severe scratches,so u like to ask people to use their brain,why dun you use yours ?? Those scratches are so serious,definitely you have to tell the seller,not just putting "Normal Wear and Tear". I know what is in your mind, you don't what to show the bad side of the phone,you choose to let the buyer find out, if they ask, then show them loh, if they didnt ask..phew..i am luckily..and here i send the package, i got your money, the phone is non of my business already since i stated NO PERSONAL WARRANTY~~~~~

That's why, for this matter,
I will say you are not an ethical,honest and transparent.
And one thing, YOU ARE NOT WRONG,YOU ARE JUST UNETHICAL, NOT HONEST AND TRANSPARENT ENOUGH.

b)you have sense in packing. you it fits it well, wont shake, so it can be sent safely. you have no idea how poslaju handle package. Everyday they have hundred to thousand packages. You cant expect them put special attention to your one package. Put "FRAGILE" wont help much. The most importance is how you package it to avoid shock, shock and shock. And wrap it with waterproof paper as outer layer.

For this matter, I will say you are new to packaging stuff.
YOU ARE WRONG THIS TIME, LEARN IT AND USE IT.

ok...until here, please take note that I didn't ever mention about the faulty phone. Because no one knows who and what spoils the phone. But from what we can see, the packaging and hiding photos really have a problem there, no matter the phone is spoilt or whatever.I hope u can get my drift.

Last thing about the "newbie" tag here, having a newbie tag below your avatar doesn't you can use it as excuse "C'mon, I am newbie, dun be like that lah...I dunno how to pack lah..dun bully me lah.."

Do you know that you are doing business ??
U expect people to accept your fault because you are new to this forum ??

I saw alot of forumers with "newbie" tag there..they can provide good service. So it is not because the tag people will point out your faults.
It is the facts and things you did.

And finally, dun keep asking people to use their brain, instead, please use yours and find out why this thing can happen, how to prevent them in the future, and please..USE SOME COMMON SENSE, if you have, when packaging a FRAGILE stuff.

Thanks for reading.

P.S. = Forget about the chocolate thing, you seems cant get my point, guess you have to think it for few times..think it every night before you sleep, well that is if you want to..

This post has been edited by mindkiller6610: May 13 2007, 07:38 PM

that is not neccessary, the seller, ElisaChin, just have to bank in to RM35 into your account, and that's it. Case solved. Then the buyer, you can do whatever you want to you phone, it is out of the seller's business already.

The case is solved, if and only if the seller, ElisaChin willing to bank in the amount of compensation the buyer had claimed, that is, RM35. CASE SOLVED.

Please dun ship the phone again and again as it will might just create more troubles and troubles.

---

Added on May 13, 2007, 7:38 pmoh ya, some suggest to the buyer, if you feel the phone looks ulgy, you can always "skin" it. I am sure you know what is that right..

Hope you got a nice and working phone at the end, oh well..literally.

This post has been edited by mindkiller6610: May 13 2007, 08:20 PM

Wow..that was pretty fast way of editing post..

To seller,

Do you know WHY you have to be responsible although you already said "NO PERSONAL WARRANTY GIVEN FOR COURIER" and the buyer already accepted it.

That is because the way you pack the parcel. That is ONE of the possibilities that can contribute to the damage. Although we don't what is the real cause,but the possibilities are there..That's y it should be bear by both the seller and buyer.

We are not God, neither do you. We are not forcing you to follow. We are just to come up the most reasonable and possible solution.

You dun believe the buyer, so as the buyer cant believe in you. Get the point ??

Of course, you really can get away from this without paying a single cent, seriously you can do that, for the most u only got a dispute tag and what's the big deal ?? create another account after that.. this is nothing new to us..

and ya, since you mention God for couple of times..I am sure He is at above watching what we human make use of His name on earth..


This post has been edited by mindkiller6610: May 13 2007, 08:43 PM

Brilliant calculation.

It is your fault not packing the thing well..you SHALL be responsible for that..

If next time u selling a RM164k thing, and you still using your current packaging skill,and make it a disputable cause for damaging the items,

yes, you would have to pay 35K. seriously, you have to. because it is your mistake.

This post has been edited by mindkiller6610: May 13 2007, 08:47 PM

so here we go..

Seller's still decision noted.

Waiting for the buyer's decision.

offtopic: sigh..sad to see this..lowyat.net has become crowded,as IT penetration rate increases in Malaysia, more and more people has the access to the internet..Thanks to Streamyx..maybe..but it still proving a popular saying in the society
: First Class Infrastructure, Third Class mentality.

I am so sad...

This post has been edited by mindkiller6610: May 13 2007, 09:04 PM

Do you know what is "SHOCK" ?? try throwing a phone on the floor, the screen might not broken, but the internal chips might have been damaged.

Cardboard is not wonder..we need some thing that can absorb the the shocking and impact, some thing that is soft and elastic.

And the cardboard you used cant be compressed, that means it cant be use as a protection. You wanna use cardboard, use those with big zig-zag structure in the middle layer that can be pressed.

This post has been edited by mindkiller6610: May 14 2007, 05:11 AM