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 Multi Currency Account, which bank are recommended?

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TSnyunyu
post Feb 22 2018, 09:29 PM, updated 7y ago

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Hi, as the nature of my work received salaries in different currencies, I'd like to know if anyone could recommend a good bank to open a multi currency account.

Right now I've read about RHB's MCA and Maybank MCA. Difference between two as far as I can tell with Maybank at least you could transfer monies through M2U while RHB you need to walk in every time.

This post has been edited by nyunyu: Feb 22 2018, 09:30 PM
SUSRyuGW90
post Feb 22 2018, 10:08 PM

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PayPal can be used to receive payment ?
MUM
post Feb 22 2018, 10:45 PM

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QUOTE(nyunyu @ Feb 22 2018, 09:29 PM)
.............I'd like to know if anyone could recommend a good bank to open a multi currency account.
......
*
while waiting for responses......I googled and found some old threads in lyn regarding this almost similar topic....
hope you can get some ideas while you wait for responses....
https://www.google.com/search?q=multi+curre...iw=1920&bih=963
icemanfx
post Feb 23 2018, 07:23 AM

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Unless the currency is non convertible or receivable is illegal, why can't receive in either USD, Euro or myr?

rjb123
post Feb 23 2018, 03:25 PM

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I use Citi and Maybank for FCA - have USD with Maybank and USD, EUR with Citi

Afaik you can only transfer USD > RM and vice versus on Maybank but can do TT overseas from Citi

Citi does have higher minimum balance limits vs Maybank though - can’t remeber the exact amounts right now.
TSnyunyu
post Mar 6 2018, 04:17 PM

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QUOTE(RyuGW90 @ Feb 22 2018, 10:08 PM)
PayPal can be used to receive payment ?
*
My work don't involve paypal.
QUOTE(MUM @ Feb 22 2018, 10:45 PM)
while waiting for responses......I googled and found some old threads in lyn regarding this almost similar topic....
hope you can get some ideas while you wait for responses....
https://www.google.com/search?q=multi+curre...iw=1920&bih=963
*
Thank you. I posted in most of the related thread there before opening this thread. Unfortunately no one shared which bank has the best rate for converting foreign currency to RM.
QUOTE(icemanfx @ Feb 23 2018, 07:23 AM)
Unless the currency is non convertible or receivable is illegal, why can't receive in either USD, Euro or myr?
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Not sure what you're saying there but I do get paid in either GBP, EUR, USD mainly.
QUOTE(rjb123 @ Feb 23 2018, 03:25 PM)
I use Citi and Maybank for FCA - have USD with Maybank and USD, EUR with Citi

Afaik you can only transfer USD > RM and vice versus on Maybank but can do TT overseas from Citi

Citi does have higher minimum balance limits vs Maybank though - can’t remeber the exact amounts right now.
*
For my purpose, I don't need to transfer RM to foreign currency but only vice versa. Although seems like the banks only allow fund conversion foreign -> RM by the counter though.


Reason for opening a MCA is that before, my salary was sent in foreign currency and for some reason before it got into my local bank, it was already converted and then sent via RENTAS and I lost some few hundred to few thousands somewhere. So, by having a MCA, the amount of monies won't have any discrepancies and I only need to monitor the exchange rate of the bank before converting the funds to RM if that make any sense.
rjb123
post Mar 6 2018, 04:29 PM

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QUOTE(nyunyu @ Mar 6 2018, 04:17 PM)
My work don't involve paypal.

Thank you. I posted in most of the related thread there before opening this thread. Unfortunately no one shared which bank has the best rate for converting foreign currency to RM.

Not sure what you're saying there but I do get paid in either GBP, EUR, USD mainly.

For my purpose, I don't need to transfer RM to foreign currency but only vice versa. Although seems like the banks only allow fund conversion foreign -> RM by the counter though.
Reason for opening a MCA is that before, my salary was sent in foreign currency and for some reason before it got into my local bank, it was already converted and then sent via RENTAS and I lost some few hundred to few thousands somewhere. So, by having a MCA, the amount of monies won't have any discrepancies and I only need to monitor the exchange rate of the bank before converting the funds to RM if that make any sense.
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Maybank FCA should be OK for your needs - receive salary in USD and convert to your RM account when the rate is good

If you’re eligible for Citigold (RM400k on deposit) the exchange rates they offer are slightly better than Maybank. However you can’t do USD > RM account transactions online anymore, they need to be done on the phone.

Maybank no issue to do it online, it’s instant as long as during working hours.

TSnyunyu
post Mar 6 2018, 06:55 PM

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QUOTE(rjb123 @ Mar 6 2018, 04:29 PM)
Maybank FCA should be OK for your needs - receive salary in USD and convert to your RM account when the rate is good

If you’re eligible for Citigold (RM400k on deposit) the exchange rates they offer are slightly better than Maybank. However you can’t do USD > RM account transactions online anymore, they need to be done on the phone.

Maybank no issue to do it online, it’s instant as long as during working hours.
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Thank you. So Maybank can do conversion transactions online? Sounds good. I guess I'll go check it out.
rjb123
post Mar 6 2018, 09:15 PM

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QUOTE(nyunyu @ Mar 6 2018, 06:55 PM)
Thank you. So Maybank can do conversion transactions online? Sounds good. I guess I'll go check it out.
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Yup, rate is slightly worse than CitiGold but no issue to transfer from USD to RM

Limit is RM50k equivalent per transaction but you can do multiple ones on the same day. FX rate is displayed before you confirm the transfer.
hyperzz
post Mar 7 2018, 03:57 AM

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If you receive money through SWIFT transfer into a foreign currency account in the same currency, it's likely that you still won't get the exact same amount sent to you.
This is due to the involvement of the middleman bank in SWIFT transfer. In the worst case, there can be more than one middleman bank. Each middleman bank will take a cut of the amount transferred. This process is not transparent and you will not be informed of it unless you ask the bank for a breakdown of fees after getting your payment.

If your purpose is to convert the foreign currencies into RM when the exchange rate is favorable to you, you might want to consider Borderless Account offered by Transferwise(TW).

Transferwise Borderless Account


With the Borderless account, it is as if you have a local bank account in the US, UK, EU and Australia, in your own name, to receive local payment. The payment received will be kept in the original currencies, i.e. USD, GBP, EUR and AUD. You can convert them into RM anytime you want and initialize the transfer into your RM account. TW will send RM to you through their company bank account with CIMB. The amount received is exactly as expected.

However, I would not advise you to keep your foreign currencies with TW for too long. TW is after all not a bank.

This post has been edited by hyperzz: Mar 7 2018, 04:15 AM
000022
post Mar 7 2018, 12:02 PM

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I am looking into this as well. A colleague of mine introduced HSBC's foreign currency account, he said it's flexible enough that he could make a transfer between his USD acc and his myr acc without much charges, hadnt verified that yet.

Since my main account is with pbe, I checked it out a bit and found that they have this service as well. In most cases, it's stated that each debit transaction would incur 4 USD or so, this seems common among foreign currency bank services.
TSnyunyu
post Jun 22 2018, 08:38 PM

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Just want to update regarding this. I opened an Multi Currency Account with RHB bank and while everything was okay and my monies transferred into the account without any hitch, I found that you can only do withdrawal at the branch which you open your account at.

So, pissed at myself for not realizing this beforehand, I went to Maybank and asked if they have the same service and they told me they do. Within 24 hours I got my account activated and never been happier. My monies can be transferred at any time I wish through online banking.
jack2
post Jun 23 2018, 02:28 AM

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QUOTE(nyunyu @ Jun 22 2018, 08:38 PM)
Just want to update regarding this. I opened an Multi Currency Account with RHB bank and while everything was okay and my monies transferred into the account without any hitch, I found that you can only do withdrawal at the branch which you open your account at.

So, pissed at myself for not realizing this beforehand, I went to Maybank and asked if they have the same service and they told me they do. Within 24 hours I got my account activated and never been happier. My monies can be transferred at any time I wish through online banking.
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From your previous replies, I sense that because you want to avoid the monetary loss when they send you into local banks due to different currency...let me tell you that regardless the recipient account is same currency with remitted money or no, the end result of getting MYR is still the same.

That is because of intermediary fee and your local bank fee.

Say, your customer sent you USD 1000 and they remitted it using SHA fee. And the current USD//MYR rate is RM4. If give them your MYR account, you will receive $1000 less intermediary bank fee less local bank fee...
Intermediary fee say $30
Local bank fee RM10

So 1000-30 = 970
970*4 minus RM10

If you give them foreign currency account, you will receive usd970 minus local bank fee (Maybank $4 per incoming).. so you get 966....

To compare apple with apple, you convert immediately at the same day you received, so 966*4... U loss some RM..

Hehe
TSnyunyu
post Jun 25 2018, 02:09 AM

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QUOTE(jack2 @ Jun 23 2018, 02:28 AM)
From your previous replies, I sense that because you want to avoid the monetary loss when they send you into local banks due to different currency...let me tell you that regardless the recipient account is same currency with remitted money or no, the end result of getting MYR is still the same.

That is because of intermediary fee and your local bank fee.

Say, your customer sent you USD 1000 and they remitted it using SHA fee. And the current USD//MYR rate is RM4. If give them your MYR account, you will receive $1000 less intermediary bank fee less local bank fee...
Intermediary fee say $30
Local bank fee RM10

So 1000-30 = 970
970*4 minus RM10

If you give them foreign currency account, you will receive usd970 minus local bank fee (Maybank $4 per incoming).. so you get 966....

To compare apple with apple, you convert immediately at the same day you received, so 966*4... U loss some RM..

Hehe
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Correct. Previously when receiving my salary into my normal savings/current, there are always monetary loss sometimes up close to RM1K.
So far, after having this setup, I received my monies as per earned and only less the fees when I converted them to MYR. Still, they're less than before.
Ramjade
post Jun 25 2018, 05:38 AM

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QUOTE(nyunyu @ Jun 25 2018, 02:09 AM)
Correct. Previously when receiving my salary into my normal savings/current, there are always monetary loss sometimes up close to RM1K.
So far, after having this setup, I received my monies as per earned and only less the fees when I converted them to MYR. Still, they're less than before.
*
Use transferwise borderline account.
Hansel
post Jun 25 2018, 08:43 AM

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After reading all of the above suggestions, I would like to recommend one more method. Since you have income from overseas and you need to bank-in this income into an account, you can open a DBS multi-currency account in DBS or in POSBANK Singapore.

The foreign currency salary will drop in very nicely into your account every month.

Then you can TT the currency back to your local Maybank Account without any charges. But of course, you would then be subjected to the foreign currency-to-MYR conversion rate at DBS.

The other small snag is you need to have SGD3k as the minimum daily amt, and if it falls below SGD3k,you will be charged a fall-below fee of SGD7.50.

Perhaps you may need to pay this SGD7.50 until you managed to collect SGD3k.
Ramjade
post Jun 25 2018, 11:28 PM

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QUOTE(Hansel @ Jun 25 2018, 08:43 AM)
After reading all of the above suggestions, I would like to recommend one more method. Since you have income from overseas and you need to bank-in this income into an account, you can open a DBS multi-currency account in DBS or in POSBANK Singapore.

The foreign currency salary will drop in very nicely into your account every month.

Then you can TT the currency back to your local Maybank Account without any charges. But of course, you would then be subjected to the foreign currency-to-MYR conversion rate at DBS.

The other small snag is you need to have SGD3k as the minimum daily amt, and if it falls below SGD3k,you will be charged a fall-below fee of SGD7.50.

Perhaps you may need to pay this SGD7.50 until you managed to collect SGD3k.
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No need so susah. Just open Transferwise borderless account. Much more sophisticated than DBS. So much for being a digital bank. Can't even beat a UK fintech.

Cheaper, easier to open account, no fees or minimum amount to maintain biggrin.gif biggrin.gif

Banks are things of the past. If banks can't evolve, they will be obsolete biggrin.gif biggrin.gif

This post has been edited by Ramjade: Jun 25 2018, 11:30 PM
Hansel
post Jun 26 2018, 11:42 AM

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QUOTE(Ramjade @ Jun 25 2018, 11:28 PM)
No need so susah. Just open Transferwise borderless account. Much more sophisticated than DBS. So much for being a digital bank. Can't even beat a UK fintech.

Cheaper,  easier to open account,  no fees or minimum amount to maintain biggrin.gif biggrin.gif

Banks are things of the past. If banks can't evolve,  they will be obsolete biggrin.gif biggrin.gif
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Sure, sure,... but after what I heard happening to many 'accounts' which suddenly got closed or forced to use Bitcoin in the world,... I would prefer to use DBS-lar,..

Secondly, an account in DBS is not solely for the purpose of funds transfer,... you don't need me to tell you all of the other benefits of having an SG DBS Account,...

Funds Transfer is BUT one of the facilities of a DBS Account.

If you don't have a minimum amt to maintain a DBS Account, why don't you close your DBS Account ? Why always talk abt your DBS Account ? NO money, don't do,... why force yourself and then start talking bad abt DBS and saying Transferwise is good ?

DBS let you open an account and you criticize like this,... close it then,... you are a Malaysian, you are not obligated to support Singapore in any way.

People have a good reason now (for now) to open a DBS Account, give people a chance-lar,... you think so easy to open-ah ???

And who said got fees to TT using a DBS Account ? biggrin.gif biggrin.gif biggrin.gif....... NO need to say cheaper, say FREE when TT'ing using a DBS Account.

And who said you can't transfer USDs using a DBS Account ?

YOU are under-informed !!!!!!!!!!

YOU laughed at me, I also laugh back at you !!!! biggrin.gif biggrin.gif biggrin.gif
jack2
post Jun 26 2018, 11:43 AM

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QUOTE(Hansel @ Jun 26 2018, 11:42 AM)
Sure, sure,... but after what I heard happening to many 'accounts' which suddenly got closed or forced to use Bitcoin in the world,... I would prefer to use DBS-lar,..

Secondly, an account in DBS is not solely for the purpose of funds transfer,... you don't need me to tell you all of the other benefits of having an SG DBS Account,...

Funds Transfer is BUT one of the facilities of a DBS Account.

If you don't have a minimum amt to maintain a DBS Account, why don't you close your DBS Account ? Why always talk abt your DBS Account ? NO money, don't do,... why force yourself and then start talking bad abt DBS and saying Transferwise is good ?

DBS let you open an account and you criticize like this,... close it then,... you are a Malaysian, you are not obligated to support Singapore in any way.

People have a good reason now (for now) to open a DBS Account, give people a chance-lar,... you think so easy to open-ah ???

And who said got fees to TT using a DBS Account ?  biggrin.gif  biggrin.gif  biggrin.gif....... NO need to say cheaper, say FREE when TT'ing using a DBS Account.

And who said you can't transfer USDs using a DBS Account ?

YOU are under-informed !!!!!!!!!!

YOU laughed at me, I also laugh back at you !!!!  biggrin.gif  biggrin.gif  biggrin.gif
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I am very happy to have DBS

Hansel
post Jun 26 2018, 11:45 AM

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Maybe DBS should check ALL Malaysians who don't use their account, and advise for those accounts to be closed. People don't use their accounts because they don't like their accounts,... people like Ramjade.

Perhaps it will be more efficient for DBS to open accounts only for Malaysians who really have a need to use their account, rather than doing a total block against all Malaysians without a work permit or study permit.
Hansel
post Jun 26 2018, 11:49 AM

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QUOTE(jack2 @ Jun 26 2018, 11:43 AM)
I am very happy to have DBS
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Yes ! This is the spirit !!!!!!!!!!!!

I call upon DBS to close some Malaysians' accounts which are not productive.

Give chances to other Malaysians who don't have work permits to open accounts there.

After Ramjade's posting,... now we know more why there are dormant Malaysians' accounts in DBS,... wasting disk space inside their computer system only, and depriving of other Malaysians who wished to open...
jack2
post Jun 26 2018, 12:16 PM

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QUOTE(Hansel @ Jun 26 2018, 11:49 AM)
Yes ! This is the spirit !!!!!!!!!!!!

I call upon DBS to close some Malaysians' accounts which are not productive.

Give chances to other Malaysians who don't have work permits to open accounts there.

After Ramjade's posting,... now we know more why there are dormant Malaysians' accounts in DBS,... wasting disk space inside their computer system only, and depriving of other Malaysians who wished to open...
*
Do you own UOB?

Too bad that DBS can't to have IDR currency...
Hansel
post Jun 26 2018, 12:36 PM

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QUOTE(jack2 @ Jun 26 2018, 12:16 PM)
Do you own UOB?

Too bad that DBS can't to have IDR currency...
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Err,... no, I don't own UOB. I think it's a family-controlled bank,... biggrin.gif biggrin.gif biggrin.gif

Yes, I have a UOB Account too, but DBS seems to catch my attention always when I need to use banking facilities,...

Yeah,.. I know,.. emerging mkt currencies are not favoured by banks worldwide, that's why there are limited wallets for EM currencies in multi-currency accounts worldwide. DBS MCA does not have a wallet for the Ringgit too.

Hence, I must always use the SGD as a proxy, and I TT SGD back to Msia at zero charges at both ends when I need to use larger amounts in Msia.
jack2
post Jun 26 2018, 12:46 PM

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QUOTE(Hansel @ Jun 26 2018, 12:36 PM)
Err,... no, I don't own UOB. I think it's a family-controlled bank,... biggrin.gif  biggrin.gif  biggrin.gif

Yes, I have a UOB Account too, but DBS seems to catch my attention always when I need to use banking facilities,...

Yeah,.. I know,.. emerging mkt currencies are not favoured by banks worldwide, that's why there are limited wallets for EM currencies in multi-currency accounts worldwide. DBS MCA does not have a wallet for the Ringgit too.

Hence, I must always use the SGD as a proxy, and I TT SGD back to Msia at zero charges at both ends when I need to use larger amounts in Msia.
*
Never realise TT SGD back to Malaysia is zero fee. I thought to FAST to CIMB and use CIMB SG to TT back to CIMB MYR
jack2
post Jun 26 2018, 12:48 PM

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Have applied TransferWise account and awaiting for verification.
Hansel
post Jun 26 2018, 04:43 PM

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QUOTE(jack2 @ Jun 26 2018, 12:46 PM)
Never realise TT SGD back to Malaysia is zero fee. I thought to FAST to CIMB and use CIMB SG to TT back to CIMB MYR
*
Using DBS Remit is free, SGD is converted into MYR, then transfer back to, say, your Maybank Account in Msia. ALL THE WAY IS FREE. At this end, also no charge,... Transferring by using DBS Remit to any bank is Australia, The USA, Canada also no-charge.

How abt CIMB SG to CIMB MY ? Any charge at either end ?

The interesting part is,... there is also no charge by any intermediary bank,... I noticed this too,... but I'm still studying this. DBS has a lot of facilities if we know how to use it ! To me,... it's a great bank,... lots of facilities that other banks don't have.

Hence, if no charge at all, then the only thing we need to worry abt is the exchange rate.
Ramjade
post Jun 26 2018, 11:22 PM

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QUOTE(Hansel @ Jun 26 2018, 11:42 AM)
Sure, sure,... but after what I heard happening to many 'accounts' which suddenly got closed or forced to use Bitcoin in the world,... I would prefer to use DBS-lar,..

Secondly, an account in DBS is not solely for the purpose of funds transfer,... you don't need me to tell you all of the other benefits of having an SG DBS Account,...

Funds Transfer is BUT one of the facilities of a DBS Account.

If you don't have a minimum amt to maintain a DBS Account, why don't you close your DBS Account ? Why always talk abt your DBS Account ? NO money, don't do,... why force yourself and then start talking bad abt DBS and saying Transferwise is good ?

DBS let you open an account and you criticize like this,... close it then,... you are a Malaysian, you are not obligated to support Singapore in any way.

People have a good reason now (for now) to open a DBS Account, give people a chance-lar,... you think so easy to open-ah ???

And who said got fees to TT using a DBS Account ?  biggrin.gif  biggrin.gif  biggrin.gif....... NO need to say cheaper, say FREE when TT'ing using a DBS Account.

And who said you can't transfer USDs using a DBS Account ?

YOU are under-informed !!!!!!!!!!

YOU laughed at me, I also laugh back at you !!!!  biggrin.gif  biggrin.gif  biggrin.gif
*
If you tell me to hold multucurrency, Transferwise can do that for free. So tell me why should I pay or give DBS free money? Multicurrency card? Many card offer better deal than DBS multicurrency card. Even created by our very own Malaysian company.

I don't like giving banks free money. Hence I will find ways to get things for as cheap as possible from the bank. Transferwise is offering masses a cheap option to hold multicurrency with ease. No need to go begging people.

Read the PDF. Incoming TT is charged. You may not be charged TT fees but you are charged marked up exchange rate. Don't believe me? Check out exchange rate offer by fintech vs DBS. I did and noticed the difference. Again why bother giving banks free and good money? Are they your relatives that you must help them? No. They are just glamorous money lenders.

Try moving USD to other bank in SG. If within DBS bank I am sure no problem. Try moving it to say UOB and OCBC via online. Not by RM or cheque. See if it can be done.


QUOTE(Hansel @ Jun 26 2018, 11:45 AM)
Maybe DBS should check ALL Malaysians who don't use their account, and advise for those accounts to be closed. People don't use their accounts because they don't like their accounts,... people like Ramjade.

Perhaps it will be more efficient for DBS to open accounts only for Malaysians who really have a need to use their account, rather than doing a total block against all Malaysians without a work permit or study permit.
*
I would use their account more often if they are more generous. Since they are so stingy, I am also stingy with them. If they are generous, I will be more generous with them.

Good example was Maybank MY. Back when they have eGIA which give 4.5%p.a with no lock in penalty, I parked my cash with them.

QUOTE(Hansel @ Jun 26 2018, 04:43 PM)
Using DBS Remit is free, SGD is converted into MYR, then transfer back to, say, your Maybank Account in Msia. ALL THE WAY IS FREE. At this end, also no charge,...  Transferring by using DBS Remit to any bank is Australia, The USA, Canada also no-charge.

How abt CIMB SG to CIMB MY ? Any charge at either end ?

The interesting part is,... there is also no charge by any intermediary bank,... I noticed this too,... but I'm still studying this. DBS has a lot of facilities if we know how to use it ! To me,... it's a great bank,... lots of facilities that other banks don't have.

Hence, if no charge at all, then the only thing we need to worry abt is the exchange rate.
*
Agreed free but never let free fool you. Free is good but keep your eyes open on the exchange rate. I have surveyed their rates (other currencies). Definitely better than what Malaysian banks offer but not the best vs fintech. Now free transfer vs cheaper than free transfer, which would be a better pick? biggrin.gif biggrin.gif

PS I never laugh at you. But I am trying to open your eyes that better options exist.
jack2
post Jun 27 2018, 12:27 AM

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But transfer via transferwise to anyone will not be under your name right
hyperzz
post Jun 27 2018, 03:48 AM

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QUOTE(jack2 @ Jun 27 2018, 12:27 AM)
But transfer via transferwise to anyone will not be under your name right
*
From my experience:

For GBP:
The sender's name will appear as "your name TW". For example, your name is John Doe, the sender's name will appear as "John Doe TW". Brokerage account might not accept this transfer.

For EUR:
The sender's name will appear exactly as your own name in the SEPA transfer. This method is acceptable for transfer to brokerage account in your own name.

For USD:
It seems that the sender's name appears as your own name. I noticed this from a TW transfer into my US bank account.
However, when I tried to send a TW transfer to top up my Interactive Broker (IB) account, the transfer was rejected. Possibly the ACH transfer was sent in a different bank account number but still in my own name, just my guess.

In addition, for GBP/EUR/USD/SGD, you can add a short message/text which will be sent along with the money transfer. However, no short message/text cannot be added for HKD/CNY transfer. For currencies where no message/text can be added, they offer to send the message via email to the recipient.

This post has been edited by hyperzz: Jun 28 2018, 02:47 PM
jack2
post Jun 27 2018, 04:43 AM

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QUOTE(hyperzz @ Jun 27 2018, 03:48 AM)
From my experience:

For GBP:
The sender's name will appear as "your name TW". For example, your name is John Doe, the sender's name will appear as "John Doe TW". Brokerage account might not accept this transfer.

For EUR:
The sender's name will appear exactly as your own name in the SEPA transfer. This method is acceptable for transfer to brokerage account in your own name.

For USD:
It seems that the sender's name appears as your own name. I noticed this from a TW transfer into my US bank account.
However, when I tried to send a TW transfer to top up my Interactive Broker (IB) account, the transfer was rejected. Possibly the ACH transfer was sent in a different bank account number but still in my own name, just my guess.

In addition, for GBP/EUR/USD/SGD, you can add a short message/text which will be sent along with the money transfer. However, no short message/text can be added for HKD/CNY transfer. For currencies where no message/text can be added, they offer to send the message via email to the recipient.
*
Thanks for your useful inputs. Appreciated. notworthy.gif

But still some brokerages require to match with account number and it will be used for withdrawal purpose.



This post has been edited by jack2: Jun 27 2018, 05:12 AM
Ramjade
post Jun 27 2018, 07:49 AM

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QUOTE(jack2 @ Jun 27 2018, 04:43 AM)
Thanks for your useful inputs. Appreciated.  notworthy.gif

But still some brokerages require to match with account number and it will be used for withdrawal purpose.
*
Just give brokerage your account as appear in transferwise. Each currency account on transferwise have their own account no.

This post has been edited by Ramjade: Jun 27 2018, 07:50 AM
Hansel
post Jun 27 2018, 08:57 AM

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QUOTE(Ramjade @ Jun 26 2018, 11:22 PM)
If you tell me to hold multucurrency, Transferwise can do that for free. So tell me why should I pay or give DBS free money? Multicurrency card? Many card offer better deal than DBS multicurrency card.  Even created by our very own Malaysian company.

I don't like giving banks free money. Hence I will find ways to get things for as cheap as possible from the bank. Transferwise is offering masses a cheap option to hold multicurrency with ease. No need to go begging people.

Read the PDF. Incoming TT is charged. You may not be charged TT fees but you are charged marked up exchange rate.  Don't believe me?  Check out exchange rate offer by fintech vs DBS. I did and noticed the difference. Again why bother giving banks free and good money?  Are they your relatives that you must help them? No. They are just glamorous money lenders.

Try moving USD to other bank in SG. If within DBS bank I am sure no problem. Try moving it to say UOB and OCBC via online. Not by RM or cheque. See if it can be done.
I would use their account more often if they are more generous. Since they are so stingy, I am also stingy with them. If they are generous,  I will be more generous with them.

Good example was Maybank MY.  Back when they have eGIA which give 4.5%p.a with no lock in penalty,  I parked my cash with them.
Agreed free but never let free fool you. Free is good but keep your eyes open on the exchange rate. I have surveyed their rates (other currencies). Definitely better than what Malaysian banks offer but not the best vs fintech. Now free transfer vs cheaper than free transfer,  which would be a better pick?  biggrin.gif biggrin.gif

PS I never laugh at you.  But I am trying to open your eyes that better options exist.
*
I appreciated yr comments. I am open to suggestions,...

To simplify things,... I will look at DBS' function on TT'ing money only... I have not used TransferWise,... using TransferWise, pls tell me :-

1) How much cost, overall, to TT, say SGD1000 into a Malaysian Maybank Account ?

2) What would be the Exchange Rate used, for SGD to MYR for today ?

By the way,.. I'm aware of the exchange rate matter,... I have mentioned it in my posts earlier,... still, I have compared the exchange rate used in DBS Remit against other banks' inside SG. I find DBS' exchange rate is still good enough, after taking-in the overall cost of doing the DBS Remit TT.

Incoming TT AT THE RECEIVING BANK is NOT charged when using DBS Remit,....................except for TT's to a Japanese bank, to be more specific...

We can move USDs from one bank to another bank online in SG. USD clearing is done inside SG. I will leave it at that.
hyperzz
post Jun 27 2018, 03:28 PM

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QUOTE(jack2 @ Jun 27 2018, 04:43 AM)
Thanks for your useful inputs. Appreciated.  notworthy.gif

But still some brokerages require to match with account number and it will be used for withdrawal purpose.
*
CORRECTED

For all outgoing transfers from TW, the sending account number is most likely different from your Borderless account number but your name will appear as the sender.

In case of withdrawal from IB, the EUR IBAN works fine. The GBP account number won't work as IB requires an IBAN.
The USD account number might work for ACH withdrawal but I never tried it as I already have an US bank account linked to IB.

This post has been edited by hyperzz: Jun 28 2018, 04:21 AM
Hansel
post Jun 28 2018, 01:50 PM

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QUOTE(Hansel @ Jun 27 2018, 08:57 AM)
I appreciated yr comments. I am open to suggestions,...

To simplify things,... I will look at DBS' function on TT'ing money only... I have not used TransferWise,... using TransferWise, pls tell me :-

1) How much cost, overall, to TT, say SGD1000 into a Malaysian Maybank Account ?

2) What would be the Exchange Rate used, for SGD to MYR for today ?


By the way,.. I'm aware of the exchange rate matter,... I have mentioned it in my posts earlier,... still, I have compared the exchange rate used in DBS Remit against other banks' inside SG. I find DBS' exchange rate is still good enough, after taking-in the overall cost of doing the DBS Remit TT.

Incoming TT AT THE RECEIVING BANK is NOT charged when using DBS Remit,....................except for TT's to a Japanese bank, to be more specific...

We can move USDs from one bank to another bank online in SG. USD clearing is done inside SG. I will leave it at that.
*
@Ramjade,... pls reply on the bolded above,... let me compare,...
Ramjade
post Jun 28 2018, 07:14 PM

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QUOTE(Hansel @ Jun 28 2018, 01:50 PM)
@Ramjade,... pls reply on the bolded above,... let me compare,...
*
Sure. No problem. These are rates offered by the bank and Transferwise as of 7.14pm
Cimb SG (Transfer to My CIMB Malaysia Account )
SGD1000 = RM2925.90

DBS Remit
SGD1000 = RM2916.30
- Of course I don't know whether beng priority customer can get you better discount or not.

Transferwise
SGD1000 = RM2936.86

And this is just the tip of the iceberg. Many other remittance company from SG can offer cheaper rates than Transferwise. Seen it before. But we cannot apply as either
1) open to SGrean only
2) must have address and SG phone no.



This post has been edited by Ramjade: Jun 28 2018, 07:34 PM
jack2
post Jun 28 2018, 07:27 PM

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It has been 4 days TW hasnt verified me
Ramjade
post Jun 28 2018, 07:34 PM

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QUOTE(jack2 @ Jun 28 2018, 07:27 PM)
It has been 4 days TW hasnt verified me
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They validated me already.
jack2
post Jun 28 2018, 08:08 PM

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QUOTE(Ramjade @ Jun 28 2018, 07:34 PM)
They validated me already.
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How long it was done for you.
Ramjade
post Jun 28 2018, 08:26 PM

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QUOTE(jack2 @ Jun 28 2018, 08:08 PM)
How long it was done for you.
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In less than a week.
Need to upload IC and bank statement.

For me I uploaded both. Then they email me said watermark cover too much. Ask me to upload new pic. Upload new pic, validated within 2 days.
jack2
post Jun 28 2018, 09:20 PM

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QUOTE(Ramjade @ Jun 28 2018, 08:26 PM)
In less than a week.
Need to upload IC and bank statement.

For me I uploaded both. Then they email me said watermark cover too much. Ask me to upload new pic.  Upload new pic,  validated within 2 days.
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Ya, I uploaded both.
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post Jun 29 2018, 09:49 AM

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QUOTE(Ramjade @ Jun 28 2018, 07:14 PM)
Sure. No problem. These are rates offered by the bank and Transferwise as of 7.14pm
Cimb SG (Transfer to My CIMB Malaysia Account )
SGD1000 = RM2925.90

DBS Remit
SGD1000 = RM2916.30
- Of course I don't know whether beng priority customer can get you better discount or not.

Transferwise
SGD1000 = RM2936.86

And this is just the tip of the iceberg. Many other remittance company from SG can offer cheaper rates than Transferwise. Seen it before. But we cannot apply as  either
1) open to SGrean only
2) must have address and SG phone no.
*
OKay, bro,... thank you.

I appreciated your effort here,...

Can you please include the charges for each of the three entities in the above ?

Let's compare in an absolute sense,...
Ramjade
post Jun 29 2018, 05:50 PM

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QUOTE(Hansel @ Jun 29 2018, 09:49 AM)
OKay, bro,... thank you.

I appreciated your effort here,...

Can you please include the charges for each of the three entities in the above ?

Let's compare in an absolute sense,...
*
I assume it's already nett charges because both Cimb and dbs are not charging fees. Keep in mind that. Transferwise is already nett fees.

Of course I assume that's no charges on our side. That I can't confirm unless I do a real transfer which I am not going to.
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post Jun 29 2018, 05:59 PM

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QUOTE(Ramjade @ Jun 29 2018, 05:50 PM)
I assume it's already nett charges because both Cimb and dbs are not charging fees. Keep in mind that. Transferwise is already nett fees.

Of course I assume that's no charges on our side. That I can't confirm unless I do a real transfer which I am not going to.
*
My account has been approved after sending email to marah them for being slow that exceeded 3 business days as termed.

Thinking to try moving back SGD from DBS to see who is faster and cheaper.
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post Jun 29 2018, 07:34 PM

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QUOTE(Ramjade @ Jun 28 2018, 07:14 PM)
Sure. No problem. These are rates offered by the bank and Transferwise as of 7.14pm
Cimb SG (Transfer to My CIMB Malaysia Account )
SGD1000 = RM2925.90

DBS Remit
SGD1000 = RM2916.30
- Of course I don't know whether beng priority customer can get you better discount or not.

Transferwise
SGD1000 = RM2936.86

And this is just the tip of the iceberg. Many other remittance company from SG can offer cheaper rates than Transferwise. Seen it before. But we cannot apply as  either
1) open to SGrean only
2) must have address and SG phone no.
*
QUOTE(Hansel @ Jun 29 2018, 09:49 AM)
OKay, bro,... thank you.

I appreciated your effort here,...

Can you please include the charges for each of the three entities in the above ?

Let's compare in an absolute sense,...
*
QUOTE(Ramjade @ Jun 29 2018, 05:50 PM)
I assume it's already nett charges because both Cimb and dbs are not charging fees. Keep in mind that. Transferwise is already nett fees.

Of course I assume that's no charges on our side. That I can't confirm unless I do a real transfer which I am not going to.
*
Okay,... in that case, let's assume there are no more charges at our end for the CIMB Transfer and the DBS Remit. But, I am quite sure there will be charges at the receiving end (our end) for TransferWise.

Just by comparing the above three snapshots above, we can derive the following opinions :-

1) The moment there is a charge of RM20 at the receiving end for TransferWise, the amount received will be equal to DBS Remit's. Incoming TT will normally incur this amount, unless it's from the same overseas branch.

If the final amount to be received is the same,... then I will choose to use DBS Remit because DBS Remit is part of DBS, which has many, many more functions than TransferWise.

2) CIMB, fine,... gain of RM10. But CIMB SG is very limited in its functions,... you know that too,... compared to DBS. Sure, as you said in your eg above, CIMB will not incur any charge IF transferring back to CIMB Msia.

But what happens if the sender needs to transfer to ANOTHER Bank inside Msia. There will be charges then !!!!!!!!! And it will be RM20 or more for incoming TT ! The moment there is a charge of RM20, my received amount via DBS Remit would have beaten yours.

Bear in mind that I have not taken into account yet of intermediary bank charges in the above.

DBS Remit - FREE from all charges to any bank in the world except to a Japanese Bank.... Free from Intermediary Bank charges and FREE from Incoming TT charges at the Receiving Bank. I have personally TT'ed to many countries in the world, including Msia using DBS Remit,... it's all free from all banking charges.

NO need to consider abt priority customer or not with DBS Bank,... because to be a priority customer, you need to be a Treasures Customer,... that's SGD350K Assets-Under-Mgmt, which is another cost in our debate here,... hence, just use normal customer only to debate here.

So,... what do you think ?

Ramjade
post Jun 29 2018, 09:23 PM

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QUOTE(Hansel @ Jun 29 2018, 07:34 PM)
Okay,... in that case, let's assume there are no more charges at our end for the CIMB Transfer and the DBS Remit. But, I am quite sure there will be charges at the receiving end (our end) for TransferWise.

Just by comparing the above three snapshots above, we can derive the following opinions :-

1) The moment there is a charge of RM20 at the receiving end for TransferWise, the amount received will be equal to DBS Remit's. Incoming TT will normally incur this amount, unless it's from the same overseas branch.

If the final amount to be received is the same,... then I will choose to use DBS Remit because DBS Remit is part of DBS, which has many, many more functions than TransferWise.

2) CIMB, fine,... gain of RM10. But CIMB SG is very limited in its functions,... you know that too,... compared to DBS. Sure, as you said in your eg above, CIMB will not incur any charge IF transferring back to CIMB Msia.

But what happens if the sender needs to transfer to ANOTHER Bank inside Msia. There will be charges then !!!!!!!!! And it will be RM20 or more for incoming TT ! The moment there is a charge of RM20, my received amount via DBS Remit would have beaten yours.

Bear in mind that I have not taken into account yet of intermediary bank charges in the above.

DBS Remit - FREE from all charges to any bank in the world except to a Japanese Bank.... Free from Intermediary Bank charges and FREE from Incoming TT charges at the Receiving Bank. I have personally TT'ed to many countries in the world, including Msia using DBS Remit,... it's all free from all banking charges.

NO need to consider abt priority customer or not with DBS Bank,... because to be a priority customer, you need to be a Treasures Customer,... that's SGD350K Assets-Under-Mgmt, which is another cost in our debate here,... hence, just use normal customer only to debate here.

So,... what do you think ?
*
Actually from my experience of using fintech (moneymatch to send money to SG), what you see is what you get. For eg if you are sending SGD3000 to SG, you will get excatly SGD3k in your bank account. Not a cent less. Keep in mind that Transferwise transfer the money to you from their local malaysian bank. So the SGD you send them never actually leave SG. It will go into their SG bank account while they will pay you from their MY account (kind of like IBG/IBFT you the money)

Hope it's clear how transferwise works. Cimb promises no fees if you transfer to your own Cimb bank account but not sure about fees to other bank in Malaysia.
jack2
post Jun 29 2018, 09:29 PM

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[quote=Ramjade,Jun 29 2018, 09:23 PM]
Actually from my experience of using fintech (moneymatch to send money to SG), what you see is what you get. For eg if you are sending SGD3000 to SG, you will get excatly SGD3k in your bank account. Not a cent less. Keep in mind that Transferwise transfer the money to you from their local malaysian bank. So the SGD you send them never actually leave SG. It will go into their SG bank account while they will pay you from their MY account (kind of like IBG/IBFT you the money)

Hope it's clear how transferwise works. Cimb promises no fees if you transfer to your own Cimb bank account but not sure about fees to other bank in Malaysia.
*



So conclusion using TW is cheaper? I saw there is few options like ACH, wire transfer and international wire transfer.

Which one to choose
Ramjade
post Jun 29 2018, 09:39 PM

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QUOTE(jack2 @ Jun 29 2018, 09:29 PM)
So conclusion using TW is cheaper? I saw there is few options like ACH, wire transfer and international wire transfer.

Which one to choose
*
Depends la. So many companies offering the same thing. Not necessary TW is the cheapest. World First is actually cheaper than TW (for SGD > RM). But there's a problem with WF as you need to prove to them you are staying in that origin country before they let you transfer. Eg, open account from Malaysia means can transfer using RM only. you cannot transfer SGD if you open the account from Malaysia.

But fintech is definitely cheaper than banks. Surveyed already.

ACH is basically your IBG/IBFT for US bank account.

This post has been edited by Ramjade: Jun 29 2018, 09:40 PM
Hansel
post Jun 30 2018, 12:42 AM

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QUOTE(Ramjade @ Jun 29 2018, 09:23 PM)
Actually from my experience of using fintech (moneymatch to send money to SG), what you see is what you get. For eg if you are sending SGD3000 to SG, you will get excatly SGD3k in your bank account. Not a cent less. Keep in mind that Transferwise transfer the money to you from their local malaysian bank. So the SGD you send them never actually leave SG. It will go into their SG bank account while they will pay you from their MY account (kind of like IBG/IBFT you the money)

I have heard of such operations.

You don't sound confident, but if you are right abt their operations, then either BNM has relaxed their rules,... or this TransferWise will not last long. There will come a time when they will suddenly stop operation after you banked-in the money to them. I know of these operations. I used to use them too,... until they were warned by BNM. And they stopped operations. A popular moneychanger (BR) used to do this until they stopped.

But I'm keeping an open mind here. So,... they just do money-matching only and no actual transmittals take place ?


Cimb promises no fees if you transfer to your own Cimb bank account but not sure about fees to other bank in Malaysia.

No need to repeat what I have already said earlier. Like I said earlier : No point if transferring only to own bank is free.
*
hyperzz
post Jun 30 2018, 03:47 AM

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It's reasonable to doubt TW as this is a relatively new company. You can always consult Mr Google to find out more about the background of TW and who are the big names or venture capital that back TW.

I think TW won't go burst anytime soon. In fact, the high street banks are feeling the heat from fintech, especially in Europe and the US.

Ramjade
post Jun 30 2018, 05:38 AM

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QUOTE(Hansel @ Jun 30 2018, 12:42 AM)
*
Bro apparently you have not read enough. BNM relaxed their rule that's why we have 2 fintech able to operate out of Malaysia for transferring money.

https://www.thestar.com.my/business/busines...icences-issued/
However the cheap ones for transferring money out of Malaysia are moneymatch, instarem and max money. Transferwise does not have license to transfer money out of Malaysia but they have license to transfer money into Malaysia.

BNM tighten their rule and moneymatch can't transfer to your own account anymore. Transferring to family account no problem. But no issue with instarem and max money.

TW will not last that long? They are actually very profitable. TW is from UK. They are giving big banks a run for their money as more mat salleh are choosing transferwise. Transferwise is huge in Europe and US.
https://techcrunch.com/2017/05/16/fintech-u...l-services/amp/.
https://www.bloomberg.com/amp/news/articles...oubling-revenue

I can't help but agree with hyperzz statement. Big banks are feeling the heat from transferwise in Europe since Transferwise was born. Transferwise have been very vocal about big banks.


This post has been edited by Ramjade: Jun 30 2018, 05:58 AM
jack2
post Jun 30 2018, 05:51 AM

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QUOTE(Ramjade @ Jun 30 2018, 05:38 AM)
Bro apparently you have not read enough. BNM relaxed their rule that's why we have 2 fintech able to operate out of Malaysia for transferring money.

https://www.thestar.com.my/business/busines...icences-issued/
However the cheap ones for transferring money out of Malaysia are moneymatch, instarem and max money. Transferwise does not have license to transfer money out of Malaysia but they have license to transfer money into Malaysia.

BNM tighten their rule and moneymatch can't transfer to your own account anymore.  Transferring to family account no problem. But no issue with instarem and max money.

TW will not last that long? They are actually very profitable. TW is from UK. They are giving big banks a run for their money as more mat salleh are choosing transferwise. Transferwise is huge in Europe and US.
https://techcrunch.com/2017/05/16/fintech-u...l-services/amp/.
https://www.bloomberg.com/amp/news/articles...oubling-revenue
*
TW has branch in KL but Tak ada vacancy bo...

Ramjade
post Jun 30 2018, 06:18 AM

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QUOTE(jack2 @ Jun 30 2018, 05:51 AM)
TW has branch in KL but Tak ada vacancy bo...
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No their nearest branch is in SG. All customer service have to call SG.
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post Jun 30 2018, 09:44 AM

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QUOTE(Ramjade @ Jun 30 2018, 06:18 AM)
No their nearest branch is in SG. All customer service have to call SG.
*
US account send to TW US is real time?
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post Jun 30 2018, 01:12 PM

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QUOTE(jack2 @ Jun 30 2018, 09:44 AM)
US account send to TW US is real time?
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Should be kot. Never get chance to test it out.
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post Jun 30 2018, 01:36 PM

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QUOTE(Ramjade @ Jun 30 2018, 01:12 PM)
Should be kot. Never get chance to test it out.
*
How about TW to TW?
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post Jun 30 2018, 01:55 PM

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QUOTE(jack2 @ Jun 30 2018, 01:36 PM)
How about TW to TW?
*
ACH transfer is either free or low cost but it takes longer time, usually 1 to 2 days.
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post Jun 30 2018, 01:59 PM

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QUOTE(hyperzz @ Jun 30 2018, 01:55 PM)
ACH transfer is either free or low cost but it takes longer time, usually 1 to 2 days.
*
Which method is the fastest
Ramjade
post Jun 30 2018, 02:04 PM

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QUOTE(jack2 @ Jun 30 2018, 01:36 PM)
How about TW to TW?
*
You are asking the wrong guy. I just set up my TW account and I don't have any US person to send me money yet. Open up account to save money on cash back received from US site rather than ask them to pay into PayPal.
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post Jun 30 2018, 02:16 PM

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QUOTE(Ramjade @ Jun 30 2018, 02:04 PM)
You are asking the wrong guy. I just set up my TW account and I don't have any US person to send me money yet. Open up account to save money on cash back received from US site rather than ask them to pay into PayPal.
*
Ok la bang...
jack2
post Jul 1 2018, 10:51 AM

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Just got someone payment using TW. It is real time.
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post Jul 1 2018, 12:21 PM

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QUOTE(jack2 @ Jul 1 2018, 10:51 AM)
Just got someone payment using TW. It is real time.
*
Thanks for the feedback. It's very helpful.
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post Jul 2 2018, 01:05 PM

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Well,... can try with TW,... with all the details seen here, no harm,... however, for big amounts,... just be careful.

I will continue to use my DBS Remit,...

..bro Ramjade,... close your DBS Account-lar,... let others who have more uses open a DBS or POSB account..... why hold-on to an account which is not cheap enough to transfer money, does not give high enough interest rates, and does not give good enough of other rates hold on to your minimum deposit ??? Correct or not ???

Look at me,.... I don't like,... I go somewhere else,... I don't stay,...

biggrin.gif biggrin.gif

I heard those who wish to deposit foreign-currency salaries may still be able to open account in DBS,... sorry talking abt Malaysians here,... can try for those who still have confidence in DBS.... can try to open,....
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post Jul 2 2018, 02:57 PM

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QUOTE(Hansel @ Jul 2 2018, 01:05 PM)
Well,... can try with TW,... with all the details seen here, no harm,... however, for big amounts,... just be careful.

I will continue to use my DBS Remit,...

..bro Ramjade,... close your DBS Account-lar,... let others who have more uses open a DBS or POSB account..... why hold-on to an account which is not cheap enough to transfer money, does not give high enough interest rates, and does not give good enough of other rates hold on to your minimum deposit ??? Correct or not ???

Look at me,.... I don't like,... I go somewhere else,... I don't stay,...

biggrin.gif  biggrin.gif

I heard those who wish to deposit foreign-currency salaries may still be able to open account in DBS,... sorry talking abt Malaysians here,... can try for those who still have confidence in DBS.... can try to open,....
*
Actually I asked them already. As long as can proof source of money, amount can be unlimited. Unlimited amount is available for AUD , GBP, EUR. Only USD got limit of USD 10k. If have more than that need proof.

Simple. I need a SG base account for storage purpose in future.
All money put in SG banks are considered free money to the banks. You choose to give more, I choose less. Both ways banks earning but they earning less from me. tongue.gif

Look at me. I don't like the service, I don't use the service. I find alternatives and support the alternatives. tongue.gif If I like I will continue to use them. (these applies to non financial stuff as well)
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post Jul 2 2018, 03:07 PM

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QUOTE(Ramjade @ Jul 2 2018, 02:57 PM)
Actually I asked them already. As long as can proof source of money,  amount can be unlimited. Unlimited amount is available for AUD , GBP,  EUR. Only USD got limit of USD 10k. If have more than that need proof.

Simple. I need a SG base account for storage purpose in future.
All money put in SG banks are considered free money to the banks. You choose to give more,  I choose less. Both ways banks earning but they earning less from me. tongue.gif

Look at me. I don't like the service, I don't use the service. I find alternatives and support the alternatives. tongue.gif If I like I will continue to use them.  (these applies to non financial stuff as well)
*
OKay,... So,.. in spite of whatever bad you see in DBS,.. you still want to stay with them.
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post Jul 2 2018, 03:16 PM

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QUOTE(Hansel @ Jul 2 2018, 03:07 PM)
OKay,... So,.. in spite of whatever bad you see in DBS,.. you still want to stay with them.
*
Well should a pure SG bank offer zero amount account or say SGD20 and are open to Malaysian, I will close my DBS account and open that instead. My amount with DBS is already the min at SGD500.

Tell me for what I want to keep so much with them when
1) I can't participate in rights/preference offering via DBS V?
2) their broker is super pricey for international stocks?
3) they don't have good exchange rate?

End of the day they are still a bank bend on sucking/extracting out as much money as possible from you.
Hansel
post Jul 2 2018, 04:08 PM

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QUOTE(Ramjade @ Jul 2 2018, 03:16 PM)
Well should a pure SG bank offer zero amount account or say SGD20 and are open to Malaysian,  I will close my DBS account and open that instead. My amount with DBS is already the min at SGD500.

Tell me for what I want to keep so much with them when
1) I can't participate in rights/preference offering via DBS V?
2) their broker is super pricey for international stocks?
3) they don't have good exchange rate?

End of the day they are still a bank bend on sucking/extracting out as much money as possible from you.
*
Well,... stay with DBS then since this will NEVER COME : Well should a pure SG bank offer zero amount account or say SGD20 and are open to Malaysian ! biggrin.gif
Ramjade
post Jul 2 2018, 05:48 PM

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QUOTE(Hansel @ Jul 2 2018, 04:08 PM)
Well,... stay with DBS then since this will NEVER COME : Well should a pure SG bank offer zero amount account or say SGD20 and are open to Malaysian !  biggrin.gif
*
Never know bro. Fintech is eating into bank's profit. Banks have to bring themselves down to fintech standard or else they risk losing customers. thumbup.gif
Funding societies, Transferwise, you name it.

This post has been edited by Ramjade: Jul 2 2018, 05:49 PM
jack2
post Jul 3 2018, 05:21 AM

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Transferwise is slow in service. Email enquiry took more than 2 days.

I dont recommend
Ramjade
post Jul 3 2018, 05:30 AM

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QUOTE(jack2 @ Jul 3 2018, 05:21 AM)
Transferwise is slow in service. Email enquiry took more  than 2 days.

I dont recommend
*
Use livechat. If livechat available, why bother using email? That's how you work with mat salleh companies. If live chat available, use it. If not use email.

If you don't recommend Transferwise, which other platform do you recommend with multicurrency account?
jack2
post Jul 3 2018, 05:42 AM

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QUOTE(Ramjade @ Jul 3 2018, 05:30 AM)
Use livechat. If livechat available,  why bother using email? That's how you work with mat salleh companies. If live chat available, use it. If not use email.

If you don't recommend Transferwise,  which other platform do you recommend with multicurrency account?
*
Live chat is only UK working time only. That is because it is not available so I used email.

Their service standard is beyond standard. First time was verification took 5 business days which is beyond their agreed period wiring 3 business days.

Same with email response which they wrote we will response you within 1 business day.

You go and see their working place... They have relax working style and I believe this is their factor that making everyone is slow and Tak apa.

If ASEAN people are the owners or staff, this won't be happened.

(Forgot to mention, I got two incoming funds and they put in on pending to be checked... Just USD 10 and AUD45...also took 1 day and still belum check.)

This post has been edited by jack2: Jul 3 2018, 05:43 AM
Ramjade
post Jul 3 2018, 07:48 AM

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QUOTE(jack2 @ Jul 3 2018, 05:42 AM)
Live chat is only UK working time only. That is because it is not available so I used email.

Their service standard is beyond standard. First time was verification took 5 business days which is beyond their agreed period wiring 3 business days.

Same with email response which they wrote we will response you within 1 business day.

You go and see their working place... They have relax working style and I believe this is their factor that making everyone is slow and Tak apa.

If ASEAN people are the owners or staff, this won't be happened.

(Forgot to mention, I got two incoming funds and they put in on pending to be checked... Just USD 10 and AUD45...also took 1 day and still belum check.)
*
Actually in my experience with western country, they are more efficient than us. Don't know about transferwise. But identity verification of course la. Need to check your name against international database. But email should be reply within 1 day.

For me. Just stay up a bit loh. For live chat, all do in the night. There's no other fintech offering multicurrency account yet. Unless you know of any.

This post has been edited by Ramjade: Jul 3 2018, 07:48 AM
jack2
post Jul 3 2018, 10:53 AM

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QUOTE(Ramjade @ Jul 3 2018, 07:48 AM)
Actually in my experience with western country,  they are more efficient than us. Don't know about transferwise. But identity verification of course la.  Need to check your name against international database. But email should be reply within 1 day.

For me. Just stay up a bit loh. For live chat,  all do in the night. There's no other fintech offering multicurrency account yet. Unless you know of any.
*
I need to send another e-mail to express dissatisfaction, then only they will response. Otherwise, the first e-mail sent is legan2.


» Click to show Spoiler - click again to hide... «


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Hansel
post Jul 4 2018, 05:55 PM

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When I process my remittance using DBS Remit, I will get an sms saying my submission has been processed on the next available 3 working hr...

Then I will get the funds in my account on the same day in Australia,... within one hour after I did the remittance in the morning at SG.

For Maybank Msia,... I will receive the funds in my Maybank Msia account by the same evening or the next morning after I did the remittance in the morning at SG.

Higher exchange rate than TransferWise. Free Transfer. Faster remittance process than TransferWise.
Hansel
post Jul 4 2018, 05:58 PM

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QUOTE(Ramjade @ Jul 2 2018, 05:48 PM)
Never know bro. Fintech is eating into bank's profit.  Banks have to bring themselves down to fintech standard or else they risk losing customers.  thumbup.gif
Funding societies, Transferwise, you name it.
*
I'll continue using available tools to invest till the day it comes (if it comes) so as not to lose on any opportunity cost, and to be able to experience the mkt for exposure.

You can Continue Waiting,.... thumbup.gif
jack2
post Jul 4 2018, 06:58 PM

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QUOTE(Hansel @ Jul 4 2018, 05:55 PM)
When I process my remittance using DBS Remit, I will get an sms saying my submission has been processed on the next available 3 working hr...

Then I will get the funds in my account on the same day in Australia,... within one hour after I did the remittance in the morning at SG.

For Maybank Msia,... I will receive the funds in my Maybank Msia account by the same evening or the next morning after I did the remittance in the morning at SG.

Higher exchange rate than TransferWise. Free Transfer. Faster remittance process than TransferWise.
*
Have you ever tried to remit to Indonesia?

This TW took 4 days and hasn't released the fund sent from my client. Claimed need check... Just AUD 45 and they took 4 days ..
Another is USD 10.

Even if I remit use banks, I have got the clearance. I will never use them regardlesd of cheaper than DBS.

Useless service with slow response.
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post Jul 4 2018, 07:43 PM

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QUOTE(jack2 @ Jul 4 2018, 06:58 PM)
Have you ever tried to remit to Indonesia?

This TW took 4 days and hasn't released the fund sent from my client. Claimed need check... Just AUD 45 and they took 4 days ..
Another is USD 10.

Even if I remit use banks, I have got the clearance. I will never use them regardlesd of cheaper than DBS.

Useless service with slow response.
*
No one uses TW for transferring money to Indon. doh.gif doh.gif Use TW to send to Western country where you have no access unless you fly there and open account
Reason is TW is based in UK and they see Indon as a dirty country. So the need to check the money. They already mentioned in their FAQ indons are some country where it will take longer time.

If you want fast send to Indon, use what the illegal/legal indons here are using. Same day will reach and is super cheap. Service is available at most money changers and special shops in KV. Don't waste money on those fintech to send money to send Indon not worth your money.

Reason those remittance service and money changer can offer cheaper rates than what TW or other fintech can provide is because of the bulk of businesses they are getting.

This post has been edited by Ramjade: Jul 4 2018, 07:48 PM
jack2
post Jul 4 2018, 07:48 PM

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QUOTE(Ramjade @ Jul 4 2018, 07:43 PM)
No one uses TW for transferring money to Indon. doh.gif doh.gif Use TW to send to Western country where you have no access unless you fly there and open account
Reason is TW is based in UK and they see Indon as a dirty country.  So the need to check the money. They already mentioned in their FAQ indons are some country where it will take longer time.

If you want fast send to Indon, use what the illegal/legal indons here are using. Same day will reach and is super cheap. Service is available at most money changers and special shops in KV. Don't waste money on those fintech to send money to send Indon.not worth your money.
*
No. I was asking Hansel about DBS remit to Indon.

Not TW.
jack2
post Jul 5 2018, 12:57 AM

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QUOTE
14.3 The money received may be subject to reversal. You acknowledge that the money received in your TransferWise Account ("Received Amount") may be subject to reversal and you agree that we may deduct the Received Amount from your TransferWise Account if it was reversed by the person who paid you the Received Amount or any relevant payment services provider.


Dangerous...
hyperzz
post Jul 5 2018, 04:27 AM

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QUOTE(jack2 @ Jul 4 2018, 06:58 PM)
Have you ever tried to remit to Indonesia?

This TW took 4 days and hasn't released the fund sent from my client. Claimed need check... Just AUD 45 and they took 4 days ..
Another is USD 10.

Even if I remit use banks, I have got the clearance. I will never use them regardlesd of cheaper than DBS.

Useless service with slow response.
*
TW could be a bit cautious when you receive your first few payments. Malaysia's reputation does not help, no thanks to the 1MDB scandals. But as you use TW regularly without any high-risk transactions (i.e. incoming transfer from crypto exchange), things should go smoothly for your account. It takes time to build trust.

This post has been edited by hyperzz: Jul 5 2018, 04:50 AM
Hansel
post Jul 5 2018, 11:42 AM

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Hmm,... so many inconveniences using TW,... so wht if the exchange the is cheaper,...

A forum like this is good,... now, many problems are unravelled to the public.

Hansel
post Jul 5 2018, 11:52 AM

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QUOTE(Ramjade @ Jul 4 2018, 07:43 PM)
No one uses TW for transferring money to Indon. doh.gif doh.gif Use TW to send to Western country where you have no access unless you fly there and open account
Reason is TW is based in UK and they see Indon as a dirty country.  So the need to check the money. They already mentioned in their FAQ indons are some country where it will take longer time.

If you want fast send to Indon, use what the illegal/legal indons here are using. Same day will reach and is super cheap. Service is available at most money changers and special shops in KV. Don't waste money on those fintech to send money to send Indon not worth your money.

Reason those remittance service and money changer can offer cheaper rates than what TW or other fintech can provide is because of the bulk of businesses they are getting.
*
Why so susah when using TW ??????????


And so susah need to go to those money changers and special shope.

Use DBS REmit-lar,.......... all from the comfort of the home.

OR ARE YOU GOING TO COUNTER-DEBATE THAT INDONS HAVE NO WAY TO OPEN DBS ACCOUNTS ? biggrin.gif biggrin.gif biggrin.gif That's argument-based technicality,... but I can also counter this argument if you reply me like this,...
Ramjade
post Jul 5 2018, 12:25 PM

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QUOTE(Hansel @ Jul 5 2018, 11:52 AM)
Why so susah when using TW ??????????
And so susah need to go to those money changers and special shope.

Use DBS REmit-lar,.......... all from the comfort of the home.

OR ARE YOU GOING TO COUNTER-DEBATE THAT INDONS HAVE NO WAY TO OPEN DBS ACCOUNTS ?  biggrin.gif  biggrin.gif  biggrin.gif  That's argument-based technicality,... but I can also counter this argument if you reply me like this,...
*
Bro I am talking about those illegal indons la in Malaysia. Learn a thing or 2 from them. Why do they go those special shops/money changers? Cause the rate is cheaper than banks. They need to get as much Rp as possible per ringgit. By going to banks, the amount of Rp received is significantly a lot vs going to those shops. And being poor, getting as much Rp per ringgit is your their main concern in providing for their family back in Indon. Lots of illegal indons have Maybank and Cimb account. So they can use Malaysian banks to send money back, but why bother with special shops and money changers? biggrin.gif

If indons want comfort job, they won't want take on jobs like construction worker.

Same concept in SG. Why do you see so many foreigners going to special shop in SG/money changer in SG? Because it's cheaper to send money via those channels than via banks. Again, we must learn a thing or 2 from those people.

This post has been edited by Ramjade: Jul 5 2018, 12:26 PM
Hansel
post Jul 5 2018, 12:48 PM

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QUOTE(Ramjade @ Jul 5 2018, 12:25 PM)
Bro I am talking about those illegal indons la in Malaysia. Learn a thing or 2 from them. Why do they go those special shops/money changers? Cause the rate is cheaper than banks. They need to get as much Rp as possible per ringgit. By going to banks, the amount of Rp received is significantly a lot vs going to those shops. And being poor, getting as much Rp per ringgit is your their main concern in providing for their family back in Indon. Lots of illegal indons have Maybank and Cimb account. So they can use Malaysian banks to send money back, but why bother with special shops and money changers?  biggrin.gif

If indons want comfort job, they won't want take on jobs like construction worker.

Same concept in SG. Why do you see so many foreigners going to special shop in SG/money changer in SG? Because it's cheaper to send money via those channels than via banks. Again, we must learn a thing or 2 from those people.
*
Now I bash back : LEARNING IS OKAY. BUT YOU ARE COMPARING THOSE TECHNIQUES ABOVE TO JUSTIFY FOR THE WEAKNESS OF TRANSFERWISE. AND THIS IS THE WRONG WAY TO DEBATE/ARTICULATE !!!!!!!!

The way you wrote : You are telling Jack that, to TT to a western country, can use TW. But to TT to Indonesia, perhaps must go to those special shops, because TW has a clause in their FAQ saying that TT'ing to Indonesia is not 'encouraged'.

Why like that ?? Then wouldn't better to tell Jack to use DBS Remit instead of using those special shops ???

By using DBS Remit, he will just need to pay a slightly higher exchange rate, then he can TT from a one-stop shop from the comfort of his home to anywhere in the world. NO restrictions,....

So,........ which is better now ??? DBS Remit oo TransferWise ??? Or are you going to say depends on where you TT to ??? biggrin.gif biggrin.gif
Ramjade
post Jul 5 2018, 03:08 PM

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QUOTE(Hansel @ Jul 5 2018, 12:48 PM)
Now I bash back : LEARNING IS OKAY. BUT YOU ARE COMPARING THOSE TECHNIQUES ABOVE TO JUSTIFY FOR THE WEAKNESS OF TRANSFERWISE. AND THIS IS THE WRONG WAY TO DEBATE/ARTICULATE !!!!!!!!

The way you wrote : You are telling Jack that, to TT to a western country, can use TW. But to TT to Indonesia, perhaps must go to those special shops, because TW has a clause in their FAQ saying that TT'ing to Indonesia is not 'encouraged'.

Why like that ?? Then wouldn't better to tell Jack to use DBS Remit instead of using those special shops ???

By using DBS Remit, he will just need to pay a slightly higher exchange rate, then he can TT from a one-stop shop from the comfort of his home to anywhere in the world. NO restrictions,....

So,........ which is better now ??? DBS Remit oo TransferWise ??? Or are you going to say depends on where you TT to ???  biggrin.gif  biggrin.gif
*
He as a malaysian have access to those special shops which SGreans lack. So you have access why not use it? Only if you don't have access, you need to think up of ways to gain access.

Er actually I will go with depends on where he want to TT. Every tool have it's own pros and cons. Just the right tool for the right job!

jack2
post Jul 5 2018, 03:21 PM

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Remit USD to MYR in TW is more better than DBS...sad
NightHeart
post Jul 5 2018, 03:32 PM

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QUOTE(jack2 @ Jul 5 2018, 03:21 PM)
Remit USD to MYR in TW is more better than DBS...sad
*
You’re transferring just a few hundred USD right?

Might as well use whichever method that’s convenient & comfortable for you cause you’re not losing much anyway. FX rates doesn’t matter much unless you’re transferring tens of thousands.
Ramjade
post Jul 5 2018, 03:59 PM

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QUOTE(jack2 @ Jul 5 2018, 03:21 PM)
Remit USD to MYR in TW is more better than DBS...sad
*
Good. Told ya. If you want to give DBS free money and have less money for yourself, go ahead and use DBS. If you want to have more money for yourself then bear with it and use TW. You can't win everything.

For me very simple. I vote with my wallet. Whoever can give me cheaper rates will get my money. No brand or bank loyalty. If DBS can give me better rate, I will use them. If TW can give better rate will use TW.

This post has been edited by Ramjade: Jul 5 2018, 04:00 PM
hyperzz
post Jul 6 2018, 04:06 AM

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QUOTE(Ramjade @ Jul 5 2018, 03:59 PM)
Good. Told ya. If you want to give DBS free money and have less money for yourself,  go ahead and use DBS. If you want to have more money for yourself then bear with it and use TW. You can't win everything.

For me very simple. I vote with my wallet. Whoever can give me cheaper rates will get my money. No brand or bank loyalty. If DBS can give me better rate,  I will use them. If TW can give better rate will use TW.
*
Agreed. I am certain that 90% of the time TW's exchange rate is better than any banks in the world, for transfer in small amount (< $10K). Only some competing fintech startups would offer slightly better exchange rate. But they can't go too much lower. The bottom line is the interbank exchange as seen in Google.

Watch out for Revolut which is currently not available to Malaysia yet but they are expanding and competing head-to-head with TW.

This post has been edited by hyperzz: Jul 6 2018, 04:16 AM
Ramjade
post Jul 6 2018, 09:29 AM

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QUOTE(hyperzz @ Jul 6 2018, 04:06 AM)
Agreed. I am certain that 90% of the time TW's exchange rate is better than any banks in the world, for transfer in small amount (< $10K). Only some competing fintech startups would offer slightly better exchange rate. But they can't go too much lower. The bottom line is the interbank exchange as seen in Google.

Watch out for Revolut which is currently not available to Malaysia yet but they are expanding and competing head-to-head with TW.
*
Fintech really good in letting the masses move money cheaper. If not for them, we will be stuck with blood sucking banks.

Hopefully they are available to Malaysian soon.
Hansel
post Jul 6 2018, 09:52 PM

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QUOTE(Ramjade @ Jul 5 2018, 03:08 PM)
He as a malaysian have access to those special shops which SGreans lack. So you have access why not use it? Only if you don't have access, you need to think up of ways to gain access.

Er actually I will go with depends on where he want to TT. Every tool have it's own pros and cons. Just the right tool for the right job!
*
So, in the above, you said exactly what I said you would,... smile.gif

I'm sticking with DBS Remit, though the exchange rate is higher than TW's,... for reasons of convenience and certainty of transmittal,... and not opening any fintech account.

For you, close your DBS Account, which you can't,.... mati-mati also you wish to hold-on to your DBS Account, in spite of you insulting its bad exchange rate compared to your fintech companies.

Hence, we know,... overall,... which entity is better,... I CAN LIVE without TW BUT YOU can't live without a DBS Bank Account.

Good debate,... thumbup.gif


SUSMNet
post Jul 7 2018, 07:56 PM

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Currently TransferWise cannot send money from Malaysia.
hyperzz
post Jul 8 2018, 01:59 PM

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QUOTE(MNet @ Jul 7 2018, 07:56 PM)
Currently TransferWise cannot send money from Malaysia.
*
That is true, due to restrictions by Bank Negara, TW only allows incoming transfer converted into RM. But TW when paired with an oversea bank account where there's freedom of fund movement, is a very useful remittance tool.

Still, TW is good for those who has oversea income.
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post Jul 8 2018, 03:00 PM

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transferwise should get the license from bnm like how the instarem doing
jack2
post Jul 8 2018, 03:27 PM

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Besides TW, any alternative?

It seems that after I gave negative comments to them, they barred me for receiving incoming funds from TW user to user.

And without giving me reason by saying they can't disclose the reason.
hyperzz
post Jul 8 2018, 08:37 PM

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QUOTE(jack2 @ Jul 8 2018, 03:27 PM)
Besides TW, any alternative?

It seems that after I gave negative comments to them, they barred me for receiving incoming funds from TW user to user.

And without giving me reason by saying they can't disclose the reason.
*
I don't want to make any judgement as I don't know what happened between you and TW. So far I haven't experienced any major issues with them. Their response could be a bit slow as they are expanding rapidly into many countries but they are understaffed to handle customer inquiry from different time zones.

At the moment, only Revolut can compete with TW on the same service level but unfortunately Revolut is not available to Malaysia yet. Other companies like Skrill and Neteller which are popular with FX trader might work if your customers would use them. If you search through Google, you can find even more options but these are usually not as reputable as TW. You can use Trustpilot to read customer reviews about a website.
TSnyunyu
post Jul 9 2018, 03:47 PM

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Wait, all these talk about DBS and TW is based on a situation where you send the money yourself? Can't think of any professional company using them to pay salary though.
hyperzz
post Jul 9 2018, 07:53 PM

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QUOTE(nyunyu @ Jul 9 2018, 03:47 PM)
Wait, all these talk about DBS and TW is based on a situation where you send the money yourself? Can't think of any professional company using them to pay salary though.
*
For TW, you can provide your GBP/EUR/USD/AUD Borderless account number to your oversea employer and ask them to pay your salary by the way of local bank transfer in the UK/EU/US/AUS. Not a cent will be lost in the transfer.
The fund received will be kept in GBP/EUR/USD/AUD and you can convert them into MYR for transferring into your Malaysian bank account anytime.
In this way, you can do the conversion when the rate is favorable to you.

This post has been edited by hyperzz: Jul 9 2018, 07:53 PM
Ramjade
post Jul 9 2018, 09:46 PM

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QUOTE(nyunyu @ Jul 9 2018, 03:47 PM)
Wait, all these talk about DBS and TW is based on a situation where you send the money yourself? Can't think of any professional company using them to pay salary though.
*
As reply below. I open TW as I am receiving CB in USD. Not going to give the extra money to PayPal.

QUOTE(hyperzz @ Jul 9 2018, 07:53 PM)
For TW, you can provide your GBP/EUR/USD/AUD Borderless account number to your oversea employer and ask them to pay your salary by the way of local bank transfer in the UK/EU/US/AUS. Not a cent will be lost in the transfer.
The fund received will be kept in GBP/EUR/USD/AUD and you can convert them into MYR for transferring into your Malaysian bank account anytime.
In this way, you can do the conversion when the rate is favorable to you.
*
kart
post Jul 9 2018, 10:19 PM

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QUOTE(hyperzz @ Jul 9 2018, 07:53 PM)
For TW, you can provide your GBP/EUR/USD/AUD Borderless account number to your oversea employer and ask them to pay your salary by the way of local bank transfer in the UK/EU/US/AUS. Not a cent will be lost in the transfer.
The fund received will be kept in GBP/EUR/USD/AUD and you can convert them into MYR for transferring into your Malaysian bank account anytime.
In this way, you can do the conversion when the rate is favorable to you.
*
For sure, we can trust TransferWise, for the purpose of remittance. We can choose to convert our salary a few days later, once the exchange rate is favourable to us, as you rightly suggested.

But, can we treat TransferWise, as a savings account for a long period of time, for safekeeping of our money? After all, TransferWise is not a bank.
Ramjade
post Jul 9 2018, 11:44 PM

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QUOTE(kart @ Jul 9 2018, 10:19 PM)
For sure, we can trust TransferWise, for the purpose of remittance. We can choose to convert our salary a few days later, once the exchange rate is favourable to us, as you rightly suggested.

But, can we treat TransferWise, as a savings account for a long period of time, for safekeeping of our money? After all, TransferWise is not a bank.
*
I will trust it more than I trust a bank. Bank loan your money out. They don't.
Secondly, they are gearing up towards the "international nomad community"
jack2
post Jul 10 2018, 12:22 PM

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QUOTE(Ramjade @ Jul 9 2018, 11:44 PM)
I will trust it more than I trust a bank. Bank loan your money out. They don't.
Secondly, they are gearing up towards the "international nomad community"
*
They really "small gas" and can't accept comments complaints. They deactivated my account after being complained why they can't disclose the reason why they rejected to accept my own account transfer from SGD to their TW SGD.

This is worst and it is hard to get support or complaint to FCA or whatever since email communication is not the good way to do so. Unlike bank, we can do it physically to the branch or Bank Negara.

This post has been edited by jack2: Jul 10 2018, 12:23 PM
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post Jul 10 2018, 02:09 PM

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QUOTE(jack2 @ Jul 10 2018, 12:22 PM)
They really "small gas" and can't accept comments complaints. They deactivated my account after being complained why they can't disclose the reason why they rejected to accept my own account transfer from SGD to their TW SGD.

This is worst and it is hard to get support or complaint to FCA or whatever since email communication is not the good way to do so. Unlike bank, we can do it physically to the branch or Bank Negara.
*
Can disclose your email between you and them ?
jack2
post Jul 10 2018, 02:58 PM

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QUOTE(Showtime747 @ Jul 10 2018, 02:09 PM)
Can disclose your email between you and them ?
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Showtime747
post Jul 10 2018, 03:47 PM

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QUOTE(jack2 @ Jul 10 2018, 02:58 PM)

*
And their reply to you ?

jack2
post Jul 10 2018, 05:11 PM

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QUOTE(Showtime747 @ Jul 10 2018, 03:47 PM)
And their reply to you ?
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No reply and terus deactivate.
Hansel
post Jul 10 2018, 07:10 PM

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QUOTE(Ramjade @ Jul 9 2018, 11:44 PM)
I will trust it more than I trust a bank. Bank loan your money out. They don't.
Secondly, they are gearing up towards the "international nomad community".
*
In which year did you open your DBS account ?

Hansel
post Jul 10 2018, 07:11 PM

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QUOTE(jack2 @ Jul 10 2018, 05:11 PM)
No reply and terus deactivate.
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Hmm,... dangerous account to have,... say something wrong or do something wrong,... terus deactivate ?....
Showtime747
post Jul 10 2018, 07:32 PM

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QUOTE(jack2 @ Jul 10 2018, 05:11 PM)
No reply and terus deactivate.
*
Walao...bad customer service. Better don't use them.

If you want, email complain to authority in Sg, like CASE and CCCS

Make TransferrWise work a bit. Let them answerable. Teach them a lesson...
Showtime747
post Jul 10 2018, 07:44 PM

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QUOTE(Ramjade @ Jul 9 2018, 11:44 PM)
I will trust it more than I trust a bank. Bank loan your money out. They don't.
Secondly, they are gearing up towards the "international nomad community"
*
I will not leave my money with someone who treat customer service like rubbish.

Banks are regulated by governments. While these fintech have free hand to manage their business.

It just take a very aggressive CEO to screw things up. And your money with them is gone for good
hyperzz
post Jul 10 2018, 08:27 PM

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QUOTE(jack2 @ Jul 10 2018, 02:58 PM)
*
@jack2, you can post your case at Trustpilot with your real name and case details if you want to force TW to respond.
As you scroll through the reviews, you can see that TW actually responds to negative reviews.

To be fair to TW, the email that was sent is apparently impolite, no offence intended.

For your deactivated account, can you still withdraw your fund?

This post has been edited by hyperzz: Jul 10 2018, 09:00 PM
Ramjade
post Jul 10 2018, 08:32 PM

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QUOTE(Hansel @ Jul 10 2018, 07:11 PM)
Hmm,... dangerous account to have,... say something wrong or do something wrong,... terus deactivate ?....
*
QUOTE(Showtime747 @ Jul 10 2018, 07:32 PM)
Walao...bad customer service. Better don't use them.

If you want, email complain to authority in Sg, like CASE and CCCS

Make TransferrWise work a bit. Let them answerable. Teach them a lesson...
*
Keep in mind that Jack is involved with cryptocurrencies.

QUOTE(Showtime747 @ Jul 10 2018, 07:44 PM)
I will not leave my money with someone who treat customer service like rubbish.

Banks are regulated by governments. While these fintech have free hand to manage their business.

It just take a very aggressive CEO to screw things up. And your money with them is gone for good
*
Actually fintech are regulated by central banks. No license cannot operate.

For me I have very good experience with TW. Told them I will be very busy for the week. I am only free for 30 minutes and I was going to sleep. They call me back in that 30 minutes to reset my password.

Never seen such efficiency. Call me from UK!!!

I have been dealing with customer service from western companies for 4 years + one thing I am sure is they are more efficient compare to Asians (Malaysia & SG)

This post has been edited by Ramjade: Jul 10 2018, 08:32 PM
Showtime747
post Jul 10 2018, 09:22 PM

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QUOTE(Ramjade @ Jul 10 2018, 08:32 PM)
Keep in mind that Jack is involved with cryptocurrencies.
Actually fintech are regulated by central banks. No license cannot operate.

For me I have very good experience with TW. Told them I will be very busy for the week. I am only free for 30 minutes and I was going  to sleep. They call me back in that 30 minutes to reset my password.

Never seen such efficiency. Call me from UK!!!

I have been dealing with customer service from western companies for 4 years +  one thing I am sure is they are more efficient compare to Asians (Malaysia &  SG)
*
jack2, looks like you have to go all the way to complain to them / authorities (if what you said in this forum so far is true)

The supporters here are disputing your side of story. Do update us so we know the whole story biggrin.gif
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post Jul 10 2018, 09:50 PM

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QUOTE(hyperzz @ Jul 10 2018, 08:27 PM)
@jack2, you can post your case at Trustpilot with your real name and case details if you want to force TW to respond.
As you scroll through the reviews, you can see that TW actually responds to negative reviews.

To be fair to TW, the email that was sent is apparently impolite, no offence intended. 

For your deactivated account, can you still withdraw your fund?
*
Of course cant withdraw as not able to login. I have zero balance after transferring all Balance to Indo.


QUOTE(Showtime747 @ Jul 10 2018, 09:22 PM)
jack2, looks like you have to go all the way to complain to them / authorities (if what you said in this forum so far is true)

The supporters here are disputing your side of story. Do update us so we know the whole story  biggrin.gif
*
That is OK who supports who and I don't care. They restricted my USD account to receive funds without informing and what about if I transferred my own USD balance from DBS to there? The fund get returned?

I prefer to spend more to DBS or other fintech provided I do not need to wait for clearance and hassles free.
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post Jul 10 2018, 09:54 PM

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QUOTE(hyperzz @ Jul 10 2018, 08:27 PM)
@jack2, you can post your case at Trustpilot with your real name and case details if you want to force TW to respond.
As you scroll through the reviews, you can see that TW actually responds to negative reviews.

To be fair to TW, the email that was sent is apparently impolite, no offence intended. 

For your deactivated account, can you still withdraw your fund?
*
Let me tell you why you felt the email is impolite.

The AUD was shown in my activity as "the fund is now being converted and should arrive in seconds.

I cant remember the exact word but it gave you impression that it should be changed from pending status to completed in few seconds. But in fact, it was not... What will you think when you see something like this but you have to wait for more than 1 day

This post has been edited by jack2: Jul 10 2018, 09:54 PM
jack2
post Jul 10 2018, 09:59 PM

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QUOTE
The duration showed to transfer and the transfer never matched. It showed me within 9 mins my amount will be transferred, however it took 24 hrs.


Same as someone who posted there
hyperzz
post Jul 10 2018, 10:21 PM

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QUOTE(jack2 @ Jul 10 2018, 09:59 PM)
Same as someone who posted there
*
I believe this is true. This seems to happen sometimes. I'm not defending TW for this one.


jimmyng
post Jul 10 2018, 10:25 PM

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QUOTE(hyperzz @ Jul 10 2018, 10:21 PM)
I believe this is true. This seems to happen sometimes. I'm not defending TW for this one.
*
Is it very frequent??
hyperzz
post Jul 10 2018, 10:29 PM

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QUOTE(jack2 @ Jul 10 2018, 09:50 PM)
Of course cant withdraw as not able to login. I have zero balance after transferring all Balance to Indo.
That is OK who supports who and I don't care. They restricted my USD account to receive funds without informing and what about if I transferred my own USD balance from DBS to there? The fund get returned?

I prefer to spend more to DBS or other fintech provided I do not need to wait for clearance and hassles free.
*
This one is very serious.
I would encourage you to post your full account at Trustpilot with at least a bit of information for them to identify your case. Trustpilot has worldwide readership and TW will be forced to respond. Very interested to see TW's response myself.
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post Jul 10 2018, 10:31 PM

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One reply from Transferwise, regarding account deactivation, as posted in Trustpilot website:

QUOTE
Account deactivation can occur due to a number of reasons. Some of the reasons include but are not limited to security concerns, violation of our ToU agreement, attempts to buy banned or illegal goods, attempts to buy crypto currency and detection of multiple accounts being used by same individual.


QUOTE
Account deactivation can occur due to different reasons and customer support do not have the exact reason which is why they couldn´t help you. We normally ask that you write to appeals@transferwise.com, though their replies can take a few days to come through.

Regarding the payment - when account is deactivated, money is refunded back to the card/bank account it came from.


This post has been edited by kart: Jul 10 2018, 10:41 PM
Showtime747
post Jul 10 2018, 10:34 PM

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QUOTE(jack2 @ Jul 10 2018, 09:50 PM)

That is OK who supports who and I don't care. They restricted my USD account to receive funds without informing and what about if I transferred my own USD balance from DBS to there? The fund get returned?

I prefer to spend more to DBS or other fintech provided I do not need to wait for clearance and hassles free.
*
This is the typical malaysian/asian attitude --> do not defend what is right, and accuse them what is wrong. In other words, no principle

Polite or not, the customer service has to be professional and not emotional. They cannot suspend your account just because customer is impolite.

And to be fair to you, I don't think what your email is impolite at all. You are just angry, which you have all the rights to be. They should be grateful you didn't use 4 letter words.

If I am in your situation, I will follow up right until the end, for them to honour my request. And restore my account. Whether to use them in the future that's up to me.

Of course, unless it is my wrong not providing enough documentation to them, then I will back off because I have no case....

Just for fun, I will try to register and transfer a small amount to see how is their service biggrin.gif
hyperzz
post Jul 10 2018, 10:36 PM

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QUOTE(jimmyng @ Jul 10 2018, 10:25 PM)
Is it very frequent??
*
I did not experienced this myself but apparently some users do.
There was a time with SGD transfer, TW warned me beforehand that the transfer will take longer than usual, due to a glitch in their system.

This post has been edited by hyperzz: Jul 11 2018, 12:42 AM
jack2
post Jul 10 2018, 10:36 PM

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QUOTE(kart @ Jul 10 2018, 10:31 PM)
One reply from Transferwise, regarding account deactivation, as posted in Trustpilot website:
*
Not true. My account was not being used to buy cryptocurrencies.

They didn't suspend or deactivaed my account after the AUD was asked to refund to sender.

If that is case, when I asked them why my account is restricted to receive USD and they replied can't disclose.

If it is due to cryto, and they have such policy on cryptocurrencies, they should tell and deactivated

jack2
post Jul 10 2018, 10:41 PM

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QUOTE(Showtime747 @ Jul 10 2018, 10:34 PM)
This is the typical malaysian/asian attitude --> do not defend what is right, and accuse them what is wrong. In other words, no principle

Polite or not, the customer service has to be professional and not emotional. They cannot suspend your account just because customer is impolite.

And to be fair to you, I don't think what your email is impolite at all. You are just angry, which you have all the rights to be. They should be grateful you didn't use 4 letter words.

If I am in your situation, I will follow up right until the end, for them to honour my request. And restore my account. Whether to use them in the future that's up to me.

Of course, unless it is my wrong not providing enough documentation to them, then I will back off because I have no case....

Just for fun, I will try to register and transfer a small amount to see how is their service  biggrin.gif
*
Never mind la.... No problem as I seldom transfer.

Just sometimes I need to exchange USD from DBS back to MYR and I am looking to receive more MYR.

But still, I scare my USD when remit from DBS to their bank in USD, they slow to credit me and I will marah again. Huhu

I sent IDR from DBS using SGD convertion and they have good rate too. I thought to do this from DBS to TW then to Indo but just noted it was deactivated. So, just let it goes...nothing to worry....

Marilah menari dan kuda terus lompak

Showtime747
post Jul 10 2018, 11:14 PM

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Done ! Impressed !

Just verify email, upload ID document and utility bill. I have all these documents in soft copy so very smooth.

UI is very clean and simple. No connection hiccup.

For local fintech, the KYC process is longer. Need to make appointment to either video call or meet in person. Maybe that's BNM rules. This one is very simple.

Receive email for confirmation also very quick. Now see if my money appears in my bank tomorrow as promised.

The only thing I don't like is payment is not linked to my bank. Have to log in separately and make a transfer

Everything kaotim in 15-20 minutes I think.

The nett rates is just under 0.8xx% over XE.com middle rate. Good for small amount. Comparable to local fintech. I think there is no bank charges at receiving bank. So rates is better compare to banks

Fintech is great for us thumbup.gif

This post has been edited by Showtime747: Jul 10 2018, 11:14 PM
Showtime747
post Jul 10 2018, 11:17 PM

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QUOTE(jack2 @ Jul 10 2018, 10:41 PM)
Never mind la.... No problem as I seldom transfer.

Just sometimes I need to exchange USD from DBS back to MYR and I am looking to receive more MYR.

But still, I scare my USD when remit from DBS to their bank in USD, they slow to credit me and I will marah again. Huhu

I sent IDR from DBS using SGD convertion and they have good rate too. I thought to do this from DBS to TW then to Indo but just noted it was deactivated. So, just let it goes...nothing to worry....

Marilah menari dan kuda terus lompak
*
If you let them off the hook, they can't improve. You are not helping the future consumers

Unless of course you did not tell us other things transpired between you and them....
Ramjade
post Jul 11 2018, 12:09 AM

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QUOTE(Showtime747 @ Jul 10 2018, 11:14 PM)
Done ! Impressed !

Just verify email, upload ID document and utility bill. I have all these documents in soft copy so very smooth.

UI is very clean and simple. No connection hiccup.

For local fintech, the KYC process is longer. Need to make appointment to either video call or meet in person. Maybe that's BNM rules. This one is very simple.

Receive email for confirmation also very quick. Now see if my money appears in my bank tomorrow as promised.

The only thing I don't like is payment is not linked to my bank. Have to log in separately and make a transfer

Everything kaotim in 15-20 minutes I think.

The nett rates is just under 0.8xx% over XE.com middle rate. Good for small amount. Comparable to local fintech. I think there is no bank charges at receiving bank. So rates is better compare to banks

Fintech is great for us  thumbup.gif
*
Welcome to the world of fintech. At least you are open minded biggrin.gif

Another way you can save tone of money on exchange is via interactive broker. They let you convert currency at almost spot rate (differences is negligible). The con is need to keep USD100k inside there in cash or stock and you won't get charged USD10/month.
Showtime747
post Jul 11 2018, 08:51 AM

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QUOTE(Ramjade @ Jul 11 2018, 12:09 AM)
Welcome to the world of fintech. At least you are open minded biggrin.gif

Another way you can save tone of money on exchange is via interactive broker. They let you convert currency at almost spot rate (differences is negligible).  The con is need to keep USD100k inside there in cash or stock and you won't get charged USD10/month.
*
As an old unker, I am more open minded than you as a youngman biggrin.gif

You are too engrossed in cost side. Most probably due to your upbringing so it's very difficult to change

I had IB years ago. But I cancel the account because the UI is so complicated. Anyway, I am out of stock market since mid last year
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post Jul 11 2018, 09:54 AM

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QUOTE(Showtime747 @ Jul 11 2018, 08:51 AM)
As an old unker, I am more open minded than you as a youngman  biggrin.gif

You are too engrossed in cost side. Most probably due to your upbringing so it's very difficult to change

I had IB years ago. But I cancel the account because the UI is so complicated. Anyway, I am out of stock market since mid last year
*
Them young 'uns will evolve / adapt OR DIE - like us dinos laugh.gif

i used to focus only on offence.. until i tried both defence & offence.. holy smokes.. turbo!

edit: PS - WORTHWHILE defences, not the dimes & quarters.. else lost of time & focus cost more

This post has been edited by wongmunkeong: Jul 11 2018, 09:56 AM
Showtime747
post Jul 11 2018, 01:30 PM

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QUOTE(wongmunkeong @ Jul 11 2018, 09:54 AM)
Them young 'uns will evolve / adapt OR DIE - like us dinos  laugh.gif

i used to focus only on offence.. until i tried both defence & offence.. holy smokes.. turbo!

edit: PS - WORTHWHILE defences, not the dimes & quarters.. else lost of time & focus cost more
*

Like a true sifu thumbup.gif

A miser might save dimes & quarters, but loses opportunities.

By opportunities I mean technical KnowWho, human relationship, reputation, track records....

I think it is safe to say nobody likes to be a close friend with a miser. A person who is not cincai. A person who reminds you 1 week later you still owe him RM2.65 from the last dinner.

Career wise, colleagues and bosses will not think of him if there is an opportunity.

In business, build up relationship and track records with the customer, suppliers and banks. Share profits with them. So next time you expand business they will also look at you positively.

These are things not quantifiable in numbers.
hyperzz
post Jul 11 2018, 02:50 PM

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QUOTE(Showtime747 @ Jul 11 2018, 01:30 PM)
Like a true sifu  thumbup.gif

A miser might save dimes & quarters, but loses opportunities.

By opportunities I mean technical KnowWho, human relationship, reputation, track records....

I think it is safe to say nobody likes to be a close friend with a miser. A person who is not cincai. A person who reminds you 1 week later you still owe him RM2.65 from the last dinner.

Career wise, colleagues and bosses will not think of him if there is an opportunity.

In business, build up relationship and track records with the customer, suppliers and banks. Share profits with them. So next time you expand business they will also look at you positively.

These are things not quantifiable in numbers.
*
While what you said is generally accepted true, no challenge to that, I would like to share the story of the founder of Ikea:

Ingvar Kamprad

QUOTE
Kamprad was known for driving an old Volvo, recycling tea bags and taking home little packets of salt and pepper from restaurant visits. He was known as “Uncle Scrooge” and “The Miser” in the Swiss village of Epalinges, near Lausanne, where he moved in the 1970s before returning to Sweden a few years ago. He also avoided wearing suits and ties and traveled coach when flying.

Ikea’s corporate culture mirrors Kamprad’s celebration of frugality. Executives of the company travel on low-cost airlines and lodge in budget hotels. Its employees follow a basic pamphlet written by Kamprad in 1976, “The Testament of a Furniture Dealer,” which states that “wasting resources is a mortal sin,” and stipulates Ikea’s “duty to expand.”


There is no one-size-fit-all method to find success, everyone has to figure out which way work best for himself/herself.
Showtime747
post Jul 11 2018, 03:50 PM

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QUOTE(hyperzz @ Jul 11 2018, 02:50 PM)
While what you said is generally accepted true, no challenge to that, I would like to share the story of the founder of Ikea:

Ingvar Kamprad
There is no one-size-fit-all method to find success, everyone has to figure out which way work best for himself/herself.
*
Yea always there are exceptions.

While you can quote me one super wealthy miser, I can quote you 10. Just do a research on the wealthiest people in the world and how they live
Ramjade
post Jul 11 2018, 04:00 PM

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QUOTE(Showtime747 @ Jul 11 2018, 01:30 PM)
Like a true sifu  thumbup.gif

A miser might save dimes & quarters, but loses opportunities.

By opportunities I mean technical KnowWho, human relationship, reputation, track records....

I think it is safe to say nobody likes to be a close friend with a miser. A person who is not cincai. A person who reminds you 1 week later you still owe him RM2.65 from the last dinner.

Career wise, colleagues and bosses will not think of him if there is an opportunity.

In business, build up relationship and track records with the customer, suppliers and banks. Share profits with them. So next time you expand business they will also look at you positively.

These are things not quantifiable in numbers.
*
Banks are not your best friend. Never will and will never be. In times of your need they don't help you. In good time, they try to profit from you.

Are you willing to share your profit with people like them? Not me. Sorry.

QUOTE(Showtime747 @ Jul 11 2018, 03:50 PM)
Yea always there are exceptions.

While you can quote me one super wealthy miser, I can quote you 10. Just do a research on the wealthiest people in the world and how they live
*
Warren buffet also another one. He have resources to live like a king but yet he stayed down to earth. Same goes with Bill D gates.

This post has been edited by Ramjade: Jul 11 2018, 04:01 PM
Showtime747
post Jul 11 2018, 04:35 PM

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QUOTE(Ramjade @ Jul 11 2018, 04:00 PM)
Banks are not your best friend. Never will and will never be. In times of your need they don't help you. In good time, they try to profit from you.

Are you willing to share your profit with people like them?  Not me. Sorry.
Warren buffet also another one. He have resources to live like a king but yet he stayed down to earth. Same goes with Bill D gates.
*
Bro, not trying to convince you actually. I know you will always be a miser....nothing can change that probably due to your upbringing

If you read back, I am just saying I am more open minded than you as a young man biggrin.gif
jimmyng
post Jul 11 2018, 05:38 PM

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QUOTE(hyperzz @ Jul 10 2018, 10:36 PM)
I did not experienced this myself but apparently some users do.
There was a time with SGD transfer, TW warned me beforehand that the transfer will take longer than usual, due to a glitch in their system.
*
Noted with thanks
NightHeart
post Jul 11 2018, 08:08 PM

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QUOTE(Showtime747 @ Jul 11 2018, 04:35 PM)
Bro, not trying to convince you actually. I know you will always be a miser....nothing can change that probably due to your upbringing

If you read back, I am just saying I am more open minded than you as a young man  biggrin.gif
*
Keep that mind open, you put up a lot of great points that's easy to relate with in many different occasions thumbsup.gif
This place could definitely appreciate more multi-dimensional feedback.
Hansel
post Jul 17 2018, 01:51 PM

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Wow,... my earlier debate abt which is better between DBS and TW has come down to this,... guessed we know which to choose from these above discussions,....

And that Ramjade is still unwilling to close his DBS Account in spite of his curses against banks which ripped him off,....hehe,...
Hansel
post Jul 17 2018, 01:53 PM

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When I hear of all these comments abt TW,... I'd stay faraway from this particular fintech,.. just locking an account like that,...

I think should not be locking an account just like that without any court orders,...
jack2
post Jul 17 2018, 01:58 PM

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QUOTE(Hansel @ Jul 17 2018, 01:53 PM)
When I hear of all these comments abt TW,... I'd stay faraway from this particular fintech,.. just locking an account like that,...

I think should not be locking an account just like that without any court orders,...
*
I made appeal to reactivate the account but they replied "after considering your appeal, we would unable..."
Hansel
post Jul 17 2018, 02:02 PM

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QUOTE(jack2 @ Jul 17 2018, 01:58 PM)
I made appeal to reactivate the account but they replied "after considering your appeal, we would unable..."
*
How much do you have locked inside that account ?
jack2
post Jul 17 2018, 02:06 PM

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QUOTE(Hansel @ Jul 17 2018, 02:02 PM)
How much do you have locked inside that account ?
*
zero... coincident that I made withdrawal
Hansel
post Jul 17 2018, 02:25 PM

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QUOTE(jack2 @ Jul 17 2018, 02:06 PM)
zero... coincident that I made withdrawal
*
That's good, bro,... then just leave it and stay far away from them from now,... it's good that you broadcast this information here.

Whether people listen or intended to take a contrarian view is not our concern anymore,.... but thank you for this information,.....
jack2
post Jul 17 2018, 02:30 PM

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QUOTE(Hansel @ Jul 17 2018, 02:25 PM)
That's good, bro,... then just leave it and stay far away from them from now,... it's good that you broadcast this information here.

Whether people listen or intended to take a contrarian view is not our concern anymore,.... but thank you for this information,.....
*
No need to broadcast la.. They have many supporters here and it is hard to believe from one side statement until proven so and I do not need to do so. It is non of my business.
Showtime747
post Jul 17 2018, 03:08 PM

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QUOTE(Hansel @ Jul 17 2018, 02:25 PM)
That's good, bro,... then just leave it and stay far away from them from now,... it's good that you broadcast this information here.

Whether people listen or intended to take a contrarian view is not our concern anymore,.... but thank you for this information,.....
*
Bro, only jack2 has problem with TransferWise biggrin.gif Others here including me is impressed with this fintech

I have continued to use it. For major currencies (USD, GBP, AUD), the spread is excellent ! About 0.3xx% over XE middle rate. That is the rate local bank quote me for transferring a big amount (6 figures). But TW rate applies even it if it just S$10k. Strangely there is not much difference if you transfer S$10k or S$50k (my bank limit)

Opening account is very quick and simple also. Speed of transfer is also excellent.

You should try and compare with your DBS. I bet TW will be beat it

Hansel
post Jul 22 2018, 02:55 AM

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QUOTE(jack2 @ Jul 17 2018, 02:30 PM)
No need to broadcast la.. They have many supporters here and it is hard to believe from one side statement until proven so and I do not need to do so. It is non of my business.
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The moment one writes here,... it is equivalent to broadcasting already. I merely expressed my appreciation that you took the time to write here.

QUOTE(Showtime747 @ Jul 17 2018, 03:08 PM)
Bro, only jack2 has problem with TransferWise  biggrin.gif Others here including me is impressed with this fintech

I have continued to use it. For major currencies (USD, GBP, AUD), the spread is excellent ! About 0.3xx% over XE middle rate. That is the rate local bank quote me for transferring a big amount (6 figures). But TW rate applies even it if it just S$10k. Strangely there is not much difference if you transfer S$10k or S$50k (my bank limit)

Opening account is very quick and simple also. Speed of transfer is also excellent.

You should try and compare with your DBS. I bet TW will be beat it
*
It is always good to know both sides of the story.


BY the way,... proof or no proof does not matter. The good news do not need to be proven too, just like the bad ones.
touristking
post Jul 22 2018, 07:20 AM

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QUOTE(nyunyu @ Feb 22 2018, 02:29 PM)
Hi, as the nature of my work received salaries in different currencies, I'd like to know if anyone could recommend a good bank to open a multi currency account.

Right now I've read about RHB's MCA and Maybank MCA. Difference between two as far as I can tell with Maybank at least you could transfer monies through M2U while RHB you need to walk in every time.
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Just guessing. May be a true multinational bank like HSBC etc. They should have more international features than local ones.




cfc
post Aug 26 2018, 11:08 AM

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QUOTE(rjb123 @ Feb 23 2018, 03:25 PM)
I use Citi and Maybank for FCA - have USD with Maybank and USD, EUR with Citi

Afaik you can only transfer USD > RM and vice versus on Maybank but can do TT overseas from Citi

Citi does have higher minimum balance limits vs Maybank though - can’t remeber the exact amounts right now.
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hi rjb123
is it the Citibank FOREIGN CURRENCY CALL ACCOUNT that you have ?
i am planning to have a USD foreign account to receive $$ from etrade account (just a normal RSU/ESPP account) and then TT to other US trading (ameritrade etc)
not sure if it is doable

rjb123
post Aug 26 2018, 07:21 PM

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QUOTE(cfc @ Aug 26 2018, 11:08 AM)
hi rjb123
is it the Citibank FOREIGN CURRENCY CALL ACCOUNT that you have ?
i am planning to have a USD foreign account to receive $$ from etrade account (just a normal RSU/ESPP account)  and then TT to other US trading (ameritrade etc)
not sure if it is doable
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I’m not actually sure what it’s called - it’s just a standard Citibank USD account, shows up as USD SAVING on Citibank online.
cfc
post Aug 26 2018, 07:38 PM

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QUOTE(rjb123 @ Aug 26 2018, 07:21 PM)
I’m not actually sure what it’s called - it’s just a standard Citibank USD account, shows up as USD SAVING on Citibank online.
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any minimum amount to hold and any annual charges or penalty if fall below a threshold limit ?

rjb123
post Aug 26 2018, 08:43 PM

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QUOTE(cfc @ Aug 26 2018, 07:38 PM)
any minimum amount to hold and any annual charges or penalty if fall below a threshold limit ?
*
There is minimum on USD of 2500 I think but you’ll have to double check that in their T+Cs, I have CitiGold so they don’t impose minimum balance.
TSnyunyu
post Jun 14 2019, 08:43 AM

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Just want to update, after a year using Maybank Multi Currency Account (MCA), I could not been happier.

So far, any payment sent from my employer received in full in my account. The only charges Maybank imposed is USD/EUR/GBP/etc 4 for each transaction. Monies will stay in the account in its currency until you withdraw/convert.

I looked at transferwise and it seems I'm better off with Maybank but one thing stood out with Transferwise is that I will have foreign account which I can use directly overseas. I might open an account as a backup with them too but still need to do a bit more research too about locking accounts. Can't really afford to have my account locked.

Anyway, thanks to all who gave suggestion in this thread. Appreciated it.

This post has been edited by nyunyu: Jun 14 2019, 08:55 AM
Medufsaid
post Sep 30 2023, 08:40 PM

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QUOTE(rahsk @ Nov 14 2022, 12:57 PM)
Hello, I saw this RHB multi currency fd promo https://www.rhbgroup.com/treasury-rates/mul...osit/index.html

If I was to invest in this USD FD , what are your reviews on this? Any potential risks I should be careful about?
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is there a permanent thread for RHB MCA?

This post has been edited by Medufsaid: Sep 30 2023, 08:42 PM
Danhost
post Oct 3 2023, 11:21 PM

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Just don't know why so much hassle for many of banks nowadays to open multi currency account, some even need few days for assessment, some told us need approval but in fact the cs and the manager don't even know the process to open, and asked lots of question not because of Bank wanna to do assessment but they want us to fell troublesome in opening but in real they are the one reluctant to open because either involve lots of process or simply they don't know.
So far RHB is the most simplify to hv the account open, CS very knowledgeable on their FCA product, and they currently hv promotion running on their multi currency account.
If you don't want to attend to bank, alliance bank allow FCA to be open online in minutes, the Most hassle free and fastest account opening.
Don't go for pbe, they will give you bunch of hassles so that you will fell troublesome and not to open the account with them.

rx330
post Oct 4 2023, 10:21 AM

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QUOTE(Danhost @ Oct 3 2023, 11:21 PM)
Just don't know why so much hassle for many of banks nowadays to open multi currency account, some even need few days for assessment, some told us need approval but in fact the cs and the manager don't even know the process to open, and asked lots of question not because of Bank wanna to do assessment but they want us to fell troublesome in opening but in real they are the one reluctant to open because either involve lots of process or simply they don't know.
So far RHB is the most simplify to hv the account open, CS very knowledgeable on their FCA product, and they currently hv promotion running on their multi currency account.
If you don't want to attend to bank, alliance bank allow FCA to be open online in minutes, the Most hassle free and fastest account opening.
Don't go for pbe, they will give you bunch of hassles so that you will fell troublesome and not to open the account with them.
*
I think savings acc with Rhb will come with the MCA right? link to the debit card and all
very convenient, they gave me one when I was opening an acc with them, only learn how to use it like a year later
Medufsaid
post Dec 23 2023, 08:08 PM

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QUOTE(abcn1n @ Oct 21 2023, 02:42 PM)
BTW, do you now have only 1 debit card (ie MCA debit card now combined with ATM debit card). Officer told me that I had to combine them into 1 card
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after combining MCA debit + ATM debit into 1 card, do i still have to pay annual RM20 fee?
dwRK
post Dec 23 2023, 11:40 PM

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QUOTE(Medufsaid @ Dec 23 2023, 08:08 PM)
after combining MCA debit + ATM debit into 1 card, do i still have to pay annual RM20 fee?
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yes... 20
BenChiew
post Dec 24 2023, 11:19 AM

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RHB Mca account is good. HSBC is also equally good.
Lalalala99
post Aug 5 2025, 10:14 AM

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QUOTE(BenChiew @ Dec 24 2023, 11:19 AM)
RHB Mca account is good. HSBC is also equally good.
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I assume you have accounts with both banks - which bank has better rate for USD and what's the transfer time for incoming TT? thanks!
M&N
post Aug 5 2025, 11:36 AM

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Try HLB Pay& Save. Rate quite competitive with Wise
M&N
post Aug 5 2025, 11:36 AM

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I'm using CIMB Foreign Currency account too. if for huge lump sum > Wise holding amount. Bank rate better than Wise since Wise is charging conversion fees for every transaction

This post has been edited by M&N: Aug 5 2025, 11:38 AM
ericlaiys
post Aug 5 2025, 02:28 PM

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QUOTE(M&N @ Aug 5 2025, 11:36 AM)
Try HLB Pay& Save. Rate quite competitive with Wise
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yup been using few times at thailand and pay using qrpay. rate not bad & i deduct from hlb wallet. Can generate receipt also for claim submission.
BenChiew
post Sep 12 2025, 03:01 AM

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QUOTE(Lalalala99 @ Aug 5 2025, 10:14 AM)
I assume you have accounts with both banks - which bank has better rate for USD and what's the transfer time for incoming TT? thanks!
*
RHB has far better conversion rates usd / ringgit than HSBC.
Incoming TT depending from which country is typically about a few days to a week max.
contestchris
post Sep 12 2025, 08:06 AM

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Is there any hidden fees for RHB Multicurrency Account? Other than the RM12 debit card fee annually?

Anything about minimum balances, penalty etc?
ericlaiys
post Sep 12 2025, 09:43 AM

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QUOTE(BenChiew @ Sep 12 2025, 03:01 AM)
RHB has far better conversion rates usd / ringgit than HSBC.
Incoming TT depending from which country is typically about a few days to a week max.
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i thought wise better???
dwRK
post Sep 12 2025, 09:56 AM

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QUOTE(contestchris @ Sep 12 2025, 08:06 AM)
Is there any hidden fees for RHB Multicurrency Account? Other than the RM12 debit card fee annually?

Anything about minimum balances, penalty etc?
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QUOTE(ericlaiys @ Sep 12 2025, 09:43 AM)
i thought wise better???
*
no to both

contestchris
post Sep 12 2025, 10:09 AM

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QUOTE(dwRK @ Sep 12 2025, 09:56 AM)
no to both
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Can you exchange currency instantly?

E.g. rm3k from MYR to USD, and then immediately back to MYR?

Is the interest rate updated daily or by the second?
Ramjade
post Sep 12 2025, 11:36 AM

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QUOTE(contestchris @ Sep 12 2025, 10:09 AM)
Can you exchange currency instantly?

E.g. rm3k from MYR to USD, and then immediately back to MYR?

Is the interest rate updated daily or by the second?
*
If you change on the spot back and forth you lose out on the spread. Don't try to change on the spot back and forth.
contestchris
post Sep 12 2025, 11:45 AM

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QUOTE(Ramjade @ Sep 12 2025, 11:36 AM)
If you change on the spot back and forth you lose out on the spread. Don't try to change on the spot back and forth.
*
It is for Smart Account purposes. Lose RM20 but gain 1.6% bonus interest (if I understand correctly)

This post has been edited by contestchris: Sep 12 2025, 11:47 AM
BenChiew
post Sep 17 2025, 08:39 PM

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QUOTE(contestchris @ Sep 12 2025, 10:09 AM)
Can you exchange currency instantly?

E.g. rm3k from MYR to USD, and then immediately back to MYR?

Is the interest rate updated daily or by the second?
*
Immediate 24x7. Update to the second. But I noticed usd stops at a certain time. And the weekends.
BenChiew
post Sep 17 2025, 08:41 PM

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QUOTE(ericlaiys @ Sep 12 2025, 09:43 AM)
i thought wise better???
*
Wise is fine for smaller amounts. I rather use a full fledge bank where the deposits are protected.
Only drawback is every conversion needs to be against the ringgit.
This is a very good product for personal use. There is a RM30k limit per day on buy and sell transaction.

This post has been edited by BenChiew: Sep 17 2025, 08:48 PM
Toku
post Sep 19 2025, 03:20 PM

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QUOTE(BenChiew @ Sep 17 2025, 08:41 PM)
Wise is fine for smaller amounts. I rather use a full fledge bank where the deposits are protected.
Only drawback is every conversion needs to be against the ringgit.
This is a very good product for personal use. There is a RM30k limit per day on buy and sell transaction.
*
How about Maybank Global Access Account-i compared to RHB multi currency account? which one has better rate?
Both are quite similar multi currency account with debit card.
Ramjade
post Sep 19 2025, 04:43 PM

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QUOTE(Toku @ Sep 19 2025, 03:20 PM)
How about Maybank Global Access Account-i compared to RHB multi currency account? which one has better rate?
Both are quite similar multi currency account with debit card.
*
I think rhb is better. Someone said something about Maybank not cheap.
BenChiew
post Sep 20 2025, 01:38 AM

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QUOTE(Toku @ Sep 19 2025, 03:20 PM)
How about Maybank Global Access Account-i compared to RHB multi currency account? which one has better rate?
Both are quite similar multi currency account with debit card.
*
RHB has very tight buy and sell range. It’s also have foreign FD where you can put your money if not used.
!@#$%^
post Sep 20 2025, 10:29 PM

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any way to waive the rm20 rhb mca debit card annual fee?
ericlaiys
post Sep 20 2025, 10:35 PM

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QUOTE(!@#$%^ @ Sep 20 2025, 10:29 PM)
any way to waive the rm20 rhb mca debit card annual fee?
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lol...nope. pay only
Yaowarat
post Sep 20 2025, 11:12 PM

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Anyone using RHB MCA to buy gold ? So far I see the spread is the lowest among all other bank
BenChiew
post Sep 21 2025, 03:45 PM

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QUOTE(Yaowarat @ Sep 20 2025, 11:12 PM)
Anyone using RHB MCA to buy gold ? So far I see the spread is the lowest among all other bank
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I have not really compared. It’s only pertinent if you intend to buy and sell.
If it’s for regular savings, Maybank’s Islamic gold account is good. You can buy gold in any RM amount. Young people can buy RM50 of gold every month as regular savings till they retire.
contestchris
post Sep 22 2025, 10:01 PM

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QUOTE(ericlaiys @ Sep 20 2025, 10:35 PM)
lol...nope. pay only
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1. How do they deduct the RM20? From the MCA or from your linked CASA?

2. Can the account be closed in a year's time without any penalty?
contestchris
post Sep 23 2025, 01:51 PM

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I have done it. In at 4.212 (RM3,001.50), out at 4.184 (RM2,981.10). Lost RM19.95. Hopefully gain back at least triple.
contestchris
post Sep 25 2025, 10:07 AM

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Anyone use RHB MCA without activating debit card? Will they force you to activate?
Medufsaid
post Sep 25 2025, 10:18 AM

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contestchris i think it won't matter as you'll still get charged annual debit card fees

otherwise, it'll be a good loophole right? order debit card but don't activate. don't get charged and yet enjoy good forex rates
contestchris
post Sep 25 2025, 10:27 AM

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QUOTE(Medufsaid @ Sep 25 2025, 10:18 AM)
contestchris i think it won't matter as you'll still get charged annual debit card fees

otherwise, it'll be a good loophole right? order debit card but don't activate. don't get charged and yet enjoy good forex rates
*
With credit cards, the first annual fee / service tax is only charged at card activation.

I wonder if the same will apply.

It might be a loophole, it's been 4 days and they still didn't charge it, meanwhile I've already done my transaction.
BenChiew
post Sep 26 2025, 05:02 AM

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QUOTE(contestchris @ Sep 23 2025, 01:51 PM)
I have done it. In at 4.212 (RM3,001.50), out at 4.184 (RM2,981.10). Lost RM19.95. Hopefully gain back at least triple.
*
I seem to be missing something here. Why would you buy and then sell?
contestchris
post Sep 26 2025, 05:38 AM

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QUOTE(BenChiew @ Sep 26 2025, 05:02 AM)
I seem to be missing something here. Why would you buy and then sell?
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RHB Smart Account
Medufsaid
post Sep 26 2025, 09:39 AM

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QUOTE
user posted image

if you alway have .100k deposit, you may exchange RM3000 to USD each month, you will get extra 1.6% each month (rm131.50), then exchange it back, it lose rm20 only. am i correct? if you dont exchang it back you can plan foreign weelky term deposit got high interest too 4%/annual. (min placement usd2k)
of course lah it have some risk on currency up n down


user posted image
*
oh ok, so RHB smart has some promo going on
bm_kia
post Oct 2 2025, 09:14 AM

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QUOTE(Medufsaid @ Sep 26 2025, 09:39 AM)
oh ok, so RHB smart has some promo going on
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I currently have ~2k in my RHB USD account. How do we place the Term Deposit (1week~) to get higher interest?
BenChiew
post Oct 4 2025, 02:04 AM

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QUOTE(bm_kia @ Oct 2 2025, 09:14 AM)
I currently have ~2k in my RHB USD account. How do we place the Term Deposit (1week~) to get higher interest?
*
Go to the app. There is a placement button there.


 

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