Outline ·
[ Standard ] ·
Linear+
The Official iPhone X Discussion Thread | V5, Say hello to the future
|
Mackiddo
|
 Jun 11 2018, 08:20 PM
|
|
QUOTE(robindebean @ Jun 11 2018, 07:12 PM) bought a new phone from apple, hardware problem, phone no charging and cant turn on. this phone is less than a month. is there a one to one exchange or i still need to send it to apple SC and claim for warranty? Thanks bought from Apple Store Online? There’s no one-to-one exchange. Apple will replaced with a refurbished phone and your phone will be repair/refurbish and give to someone else who send in their phone for repair. This post has been edited by Mackiddo: Jun 11 2018, 08:22 PM |
|
|
|
|
|
attw
|
Jun 12 2018, 08:45 AM
|
|
|
QUOTE(robindebean @ Jun 11 2018, 07:12 PM) bought a new phone from apple, hardware problem, phone no charging and cant turn on. this phone is less than a month. is there a one to one exchange or i still need to send it to apple SC and claim for warranty? Thanks Depends... where did you buy it? |
|
|
|
|
|
Criollo
|
Jun 12 2018, 09:38 AM
|
|
|
QUOTE(andrewtho @ Jun 11 2018, 08:10 PM) Thanks for sharing, wonder if the iPhone Gen 1 casing is similarly thick as the iMac one. If it is then imma skip, phone is heavy enough. I assume it is, all the spigen cases i've owned were thick  Maybe you can google, there are quite a few reviews for these cases. |
|
|
|
|
|
robindebean
|
Jun 12 2018, 11:28 AM
|
|
|
QUOTE(Mackiddo @ Jun 11 2018, 08:20 PM) bought from Apple Store Online? There’s no one-to-one exchange. Apple will replaced with a refurbished phone and your phone will be repair/refurbish and give to someone else who send in their phone for repair. Bought it from mac city. Even though is one month? Thought they will change a new phone. Haha |
|
|
|
|
|
robindebean
|
Jun 12 2018, 11:29 AM
|
|
|
QUOTE(attw @ Jun 12 2018, 08:45 AM) Depends... where did you buy it? Got it from mac city. |
|
|
|
|
|
attw
|
Jun 12 2018, 11:51 AM
|
|
|
QUOTE(robindebean @ Jun 12 2018, 11:29 AM) Then unlikely they do one to one exchange. Best go to the service center. |
|
|
|
|
|
Mackiddo
|
Jun 12 2018, 11:54 AM
|
|
|
QUOTE(robindebean @ Jun 12 2018, 11:28 AM) Bought it from mac city. Even though is one month? Thought they will change a new phone. Haha nope. you will get a refurbished phone |
|
|
|
|
|
robindebean
|
Jun 12 2018, 12:34 PM
|
|
|
QUOTE(Mackiddo @ Jun 12 2018, 11:54 AM) nope. you will get a refurbished phone ohh, damn. They said is hardware problem.  |
|
|
|
|
|
robindebean
|
Jun 12 2018, 12:35 PM
|
|
|
QUOTE(attw @ Jun 12 2018, 11:51 AM) Then unlikely they do one to one exchange. Best go to the service center. sent it to SC, hardware problem. less than a mth hardware problem  |
|
|
|
|
|
yiemszx
|
Jun 12 2018, 02:14 PM
|
Getting Started
|
QUOTE(robindebean @ Jun 11 2018, 07:12 PM) bought a new phone from apple, hardware problem, phone no charging and cant turn on. this phone is less than a month. is there a one to one exchange or i still need to send it to apple SC and claim for warranty? Thanks QUOTE(Mackiddo @ Jun 11 2018, 08:20 PM) bought from Apple Store Online? There’s no one-to-one exchange. Apple will replaced with a refurbished phone and your phone will be repair/refurbish and give to someone else who send in their phone for repair. QUOTE(Mackiddo @ Jun 12 2018, 11:54 AM) nope. you will get a refurbished phone Sent my iPhone X at Machines Northpoint (hardware problem), bought it from Lazada, they can't repair my iPhone and replaced it with replacement unit. They clarify it's replacement unit which is new unit instead of refurbished unit |
|
|
|
|
|
Mackiddo
|
Jun 12 2018, 02:19 PM
|
|
|
QUOTE(yiemszx @ Jun 12 2018, 02:14 PM) Sent my iPhone X at Machines Northpoint (hardware problem), bought it from Lazada, they can't repair my iPhone and replaced it with replacement unit. They clarify it's replacement unit which is new unit instead of refurbished unit Apple do not replace one to one with new unit. I would not give too much credit to APR words. |
|
|
|
|
|
clement5949
|
Jun 12 2018, 02:42 PM
|
|
|
Actually getting a refurbished device is better IMHO
because refurbish device, they had to check then replace problematic parts and have another checking.
|
|
|
|
|
|
ZenXL
|
Jun 12 2018, 03:15 PM
|
|
|
Does charging with 3rd party cable affect the battery? My friend bought a cable from Ninja(?) and it charges faster than my original cable. Less than 15 bucks!
|
|
|
|
|
|
benny888
|
Jun 12 2018, 04:14 PM
|
Gadget Freak
|
QUOTE(yiemszx @ Jun 12 2018, 02:14 PM) Sent my iPhone X at Machines Northpoint (hardware problem), bought it from Lazada, they can't repair my iPhone and replaced it with replacement unit. They clarify it's replacement unit which is new unit instead of refurbished unit You are one lucky guy if your unit is not a refurbished unit It is always Apple policy to replace with refurbished units and never a new one |
|
|
|
|
|
HippyTony
|
Jun 12 2018, 07:20 PM
|
|
|
QUOTE(ZenXL @ Jun 12 2018, 03:15 PM) Does charging with 3rd party cable affect the battery? My friend bought a cable from Ninja(?) and it charges faster than my original cable. Less than 15 bucks! I'm not familiar with Ninja but my brother's iPhone battery bloated after using a cable from China. Use at your own risk. |
|
|
|
|
|
ZenXL
|
Jun 12 2018, 07:23 PM
|
|
|
QUOTE(HippyTony @ Jun 12 2018, 07:20 PM) I'm not familiar with Ninja but my brother's iPhone battery bloated after using a cable from China. Use at your own risk. Oh my.. |
|
|
|
|
|
attw
|
Jun 12 2018, 09:35 PM
|
|
|
QUOTE(ZenXL @ Jun 12 2018, 03:15 PM) Does charging with 3rd party cable affect the battery? My friend bought a cable from Ninja(?) and it charges faster than my original cable. Less than 15 bucks! I'd try to use the ori one as much as possible, but that said I do know of a friend using a third party one for years and his 6 Plus is still going good. |
|
|
|
|
|
ben3003
|
Jun 12 2018, 09:47 PM
|
|
|
as long as u can get 3rd party reputable brand like anker u should have no problem.
|
|
|
|
|
|
ZenXL
|
Jun 13 2018, 05:32 AM
|
|
|
QUOTE(attw @ Jun 12 2018, 09:35 PM) I'd try to use the ori one as much as possible, but that said I do know of a friend using a third party one for years and his 6 Plus is still going good. For the fast charging using the 29W USB-C power adapter, I've got to buy the usb type c to lightning cable right? Or which one is the one compatible with the iPhone? I want to get that one cause the normal one charges quite slow for me. |
|
|
|
|
|
ZenXL
|
Jun 13 2018, 05:35 AM
|
|
|
QUOTE(ben3003 @ Jun 12 2018, 09:47 PM) as long as u can get 3rd party reputable brand like anker u should have no problem. I didn't know there was a Ninja Z behind my house ahaha. I went to have a look, a lot of people. Apparently the cables looks okay and the price is super cheap. Like you could get 5/6 cables from there by buying one original from Machines. I bought one, going to use to charge my old 6, see how it goes  |
|
|
|
|
Quote
0.0298sec
0.82
6 queries
GZIP Disabled