The Official iPhone X Discussion Thread | V5, Say hello to the future
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 Jun 11 2018, 07:12 PM
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#1
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Junior Member
484 posts Joined: Nov 2008  
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bought a new phone from apple, hardware problem, phone no charging and cant turn on. this phone is less than a month. is there a one to one exchange or i still need to send it to apple SC and claim for warranty? Thanks
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Jun 12 2018, 11:28 AM
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#2
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Junior Member
484 posts Joined: Nov 2008
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QUOTE(Mackiddo @ Jun 11 2018, 08:20 PM) bought from Apple Store Online? There’s no one-to-one exchange. Apple will replaced with a refurbished phone and your phone will be repair/refurbish and give to someone else who send in their phone for repair. Bought it from mac city. Even though is one month? Thought they will change a new phone. Haha |
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Jun 12 2018, 11:29 AM
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#3
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Junior Member
484 posts Joined: Nov 2008
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QUOTE(attw @ Jun 12 2018, 08:45 AM) Depends... where did you buy it? Got it from mac city. |
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Jun 12 2018, 12:34 PM
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#4
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Junior Member
484 posts Joined: Nov 2008
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QUOTE(Mackiddo @ Jun 12 2018, 11:54 AM) nope. you will get a refurbished phone ohh, damn. They said is hardware problem.  |
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Jun 12 2018, 12:35 PM
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#5
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Junior Member
484 posts Joined: Nov 2008
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QUOTE(attw @ Jun 12 2018, 11:51 AM) Then unlikely they do one to one exchange. Best go to the service center. sent it to SC, hardware problem. less than a mth hardware problem  |
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Jun 18 2018, 09:06 AM
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#6
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Junior Member
484 posts Joined: Nov 2008
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anyone have true depth camera not working issue?
sent my phone for warranty, just got it back yesterday this morning i got a pop out message saying i cant unlock with face id (a problem was detected with the true depth camera. face ID has been disabled) Gosh |
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