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 Official TM Unifi Mobile Fans Club & Enquiries V6, I am #Bebas

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ulats07
post Mar 10 2018, 10:59 AM

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QUOTE(stevenlee @ Mar 10 2018, 09:51 AM)
is there a way to check sim validity?
I did not receive any message as some of us get regarding the validity..
how do we know when sim come to end?
*
u may check using their app,or sometimes they will send you sms
fruitie
post Mar 10 2018, 11:21 AM

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QUOTE(ulats07 @ Mar 10 2018, 10:59 AM)
u may check using their app,or sometimes they will send you sms
*
How to check via app? I don't see anything about validity? Or I missed any step?
esmonde
post Mar 10 2018, 11:22 AM

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Hi all,

I have just registered the Unifi Mobile and got the sim.

Put it into my old Huawei E5372 MIFI and noticed it cannot get 4G.
I am ok with 3G.

But as I understand correctly, the first 10GB is for LTE only?

Problem is I am still able to surf the net using 3G.

If I continue to use it with 3G connection, will I have to pay anything?
TSstephantsen
post Mar 10 2018, 11:40 AM

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QUOTE(esmonde @ Mar 10 2018, 11:22 AM)
Hi all,

I have just registered the Unifi Mobile and got the sim.

Put it into my old Huawei E5372 MIFI and noticed it cannot get 4G.
I am ok with 3G.

But as I understand correctly, the first 10GB is for LTE only?

Problem is I am still able to surf the net using 3G.

If I continue to use it with 3G connection, will I have to pay anything?
*
you need to do a research yourself whether your mifi support unjfi network or not and there is free 50mb 3G/Lte data in your sim
TSstephantsen
post Mar 10 2018, 11:42 AM

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QUOTE(stevenlee @ Mar 10 2018, 09:51 AM)
is there a way to check sim validity?
I did not receive any message as some of us get regarding the validity..
how do we know when sim come to end?
*
QUOTE(ulats07 @ Mar 10 2018, 10:59 AM)
u may check using their app,or sometimes they will send you sms
*
fyi
QUOTE(stephantsen @ Jan 25 2018, 09:31 PM)
]

Sim Card Expiry
» Click to show Spoiler - click again to hide... «

https://unifi.com.my/mobile
*
mamamia
post Mar 10 2018, 01:00 PM

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QUOTE(esmonde @ Mar 10 2018, 11:22 AM)
Hi all,

I have just registered the Unifi Mobile and got the sim.

Put it into my old Huawei E5372 MIFI and noticed it cannot get 4G.
I am ok with 3G.

But as I understand correctly, the first 10GB is for LTE only?

Problem is I am still able to surf the net using 3G.

If I continue to use it with 3G connection, will I have to pay anything?
*
E5372 do not support LTE - B5 (850). Unifi mobile band only for B5
StarPrimo
post Mar 10 2018, 01:57 PM

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QUOTE(ulats07 @ Mar 10 2018, 10:59 AM)
u may check using their app,or sometimes they will send you sms
*
QUOTE(fruitie @ Mar 10 2018, 11:21 AM)
How to check via app? I don't see anything about validity? Or I missed any step?
*
Yeah, how to check from apps? Can’t see it...
esmonde
post Mar 10 2018, 02:02 PM

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QUOTE(stephantsen @ Mar 10 2018, 11:40 AM)
you need to do a research yourself whether your mifi support unjfi network or not and there is free 50mb 3G/Lte data in your sim
*
Thanks for the clarification. I missed out the 3G 50MB info previously. Now it is clear for me and I understand that my MIFI is not supported for LTE.
TSstephantsen
post Mar 10 2018, 04:48 PM

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QUOTE(mamamia @ Mar 10 2018, 01:00 PM)
E5372 do not support LTE - B5 (850). Unifi mobile band only for B5
*
Unifi mobile not only support band 5
asjc16
post Mar 10 2018, 06:15 PM

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Does anyone of you having problem to receive sms from maxis numbers? All of my unifi mobile numbers could not receive sms from Maxis but no problem from Digi. I have contacted Maxis and they informed it was due to Unifi blocked maxis numbers. Have log the case thru unifi and they keep saying my sms center was set wrongly or my phone is not supported. Then they just asked to try using other phones and report back. Yet, they just closed my case.

Hope to get some advise from here.
stevenlee
post Mar 10 2018, 09:51 PM

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QUOTE(ulats07 @ Mar 10 2018, 10:59 AM)
u may check using their app,or sometimes they will send you sms
*
in apps did not stated the validity sad.gif
jack2
post Mar 10 2018, 11:37 PM

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This Unifi mobile, when you enter into to location with weak signal and turn back to strong signal, the internet connection won't be connected until I need to put the phone into plane mode and normal mode again... Then only I can get back data...

Anyone got this problem?
mamamia
post Mar 10 2018, 11:52 PM

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QUOTE(jack2 @ Mar 10 2018, 11:37 PM)
This Unifi mobile, when you enter into to location with weak signal and turn back to strong signal, the internet connection won't be connected until I need to put the phone into plane mode and normal mode again... Then only I can get back data...

Anyone got this problem?
*
Face this problem for quite some time d.. always need to turn to airplane mode.. even sometime I sit at home, it will auto cut off from LTE to 3G, n I need to turn on n off airport mode to get back to LTE. The signal getting worst these days.. having this problem more frequent now
kiritoffx
post Mar 10 2018, 11:55 PM

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QUOTE(jack2 @ Mar 10 2018, 11:37 PM)
This Unifi mobile, when you enter into to location with weak signal and turn back to strong signal, the internet connection won't be connected until I need to put the phone into plane mode and normal mode again... Then only I can get back data...

Anyone got this problem?
*
mine is when it enter 3g mode in non 4g area, it wont turn into 4g mode automatic after enter in 4g area unless i turn on and off airplane mode. it kind of annoying to do that every time. test it with two phones
soonwai
post Mar 11 2018, 12:00 AM


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QUOTE(asjc16 @ Mar 10 2018, 06:15 PM)
Does anyone of you having problem to receive sms from maxis numbers? All of my unifi mobile numbers could not receive sms from Maxis but no problem from Digi. I have contacted Maxis and they informed it was due to Unifi blocked maxis numbers. Have log the case thru unifi and they keep saying my sms center was set wrongly or my phone is not supported. Then they just asked to try using other phones and report back. Yet, they just closed my case.

Hope to get some advise from here.
*
Right after reading your post, I sent an SMS from my Maxis Postpaid number to my Unifi Mobile number. SMS received successfully.
shaun_kok
post Mar 11 2018, 02:33 AM

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QUOTE(asjc16 @ Mar 10 2018, 06:15 PM)
Does anyone of you having problem to receive sms from maxis numbers? All of my unifi mobile numbers could not receive sms from Maxis but no problem from Digi. I have contacted Maxis and they informed it was due to Unifi blocked maxis numbers. Have log the case thru unifi and they keep saying my sms center was set wrongly or my phone is not supported. Then they just asked to try using other phones and report back. Yet, they just closed my case.

Hope to get some advise from here.
*
No problem for me. (Use my Hotlink plan to send SMS to 2 different unifi mobile numbers and both received the SMS.)
mi-g
post Mar 11 2018, 03:35 AM

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hi guys, i got a weird case happens

i got 3 phones, all 4G/LTE capable. 1+1, 1+2, and Note 3 (samsung).

if i'm at my office (USJ area), all phone able to use unifi@mobile's LTE, but when i go home (dengkil area), only 1+2 & Note 3 can use LTE. 1+1 will only show H+ with an X at the bottom.

tried flashing different firmware/radios for the 1+1, results still same. no LTE if at home.

anyone else facing this issue?
zher4883
post Mar 11 2018, 08:15 AM

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QUOTE(mi-g @ Mar 11 2018, 03:35 AM)
hi guys, i got a weird case happens

i got 3 phones, all 4G/LTE capable. 1+1, 1+2, and Note 3 (samsung).

if i'm at my office (USJ area), all phone able to use unifi@mobile's LTE, but when i go home (dengkil area), only 1+2 & Note 3 can use LTE. 1+1 will only show H+ with an X at the bottom.

tried flashing different firmware/radios for the 1+1, results still same. no LTE if at home.

anyone else facing this issue?
*
Oneplus One doesn't support LTE band 5 totally and hence this is why. Oneplus Two and Note 3 support LTE band 5. LTE band 5 is known for its wall penetrating capability and range.

However your Oneplus One was still able to connect to LTE because the are you went was covered with LTE band 38/40 which Oneplus One support. Rest assure that the other two model of your phone support band 38/40.

This post has been edited by zher4883: Mar 11 2018, 08:16 AM
TSstephantsen
post Mar 11 2018, 08:17 AM

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QUOTE(kiritoffx @ Mar 10 2018, 11:55 PM)
mine is when it enter 3g mode in non 4g area, it wont turn into 4g mode automatic after enter in 4g area unless i turn on and off airplane mode. it kind of annoying to do that every time. test it with two phones
*
lock to LTE, you will notice no more issue happen once you lock it.
mamamia
post Mar 11 2018, 08:27 AM

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QUOTE(stephantsen @ Mar 11 2018, 08:17 AM)
lock to LTE, you will notice no more issue happen once you lock it.
*
Can u enlighten me how to lock go LTE? What is the setting to lock?
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