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 Apple iPhone battery replacement program, for iPhone 6 and later

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noorimanyosh
post Jan 4 2018, 08:37 PM

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QUOTE(belfong @ Jan 4 2018, 10:31 AM)
In Mac City, when you send your phone in, they will ask to you acknowledge that your phone have not been opened by unauthorised third party. If they found out that your phone had been opened, they can charge you RM400. If have to agree to this before they will take your phone for repair. I'd think the battery change would be the same case.
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damn just when i decided to swap my battery with 3rd party brand
attw
post Jan 4 2018, 08:51 PM

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QUOTE(dinozilla @ Jan 4 2018, 08:26 PM)
Can we send email to Tim Cook to ask for that? biggrin.gif
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His response would probably be along the lines of “Malaysia? What’s that?”
TSMackiddo
post Jan 4 2018, 09:33 PM

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QUOTE(attw @ Jan 4 2018, 02:21 PM)
I think most service centers will have some kind of nominal labour charge just to run diagnostics even without repairing. Pretty normal.
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I went Apple Center Sg on Tuesday to diagnose my out of warranty iP6. FOC. Turns out mobo died.
I believe those APR pocket the money.
attw
post Jan 4 2018, 09:45 PM

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QUOTE(Mackiddo @ Jan 4 2018, 09:33 PM)
I went Apple Center Sg on Tuesday to diagnose my out of warranty iP6. FOC. Turns out mobo died.
I believe those APR pocket the money.
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Yeah, big difference between Apple store and APR. So yours is a MOBO problem and not battery? Did you get it replaced?
dikae
post Jan 4 2018, 09:47 PM

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QUOTE(Mackiddo @ Jan 4 2018, 09:33 PM)
I went Apple Center Sg on Tuesday to diagnose my out of warranty iP6. FOC. Turns out mobo died.
I believe those APR pocket the money.
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What’s the damage $? Did u even replace it? Should be quite pricey sweat.gif
TSMackiddo
post Jan 4 2018, 10:13 PM

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QUOTE(dikae @ Jan 4 2018, 09:47 PM)
What’s the damage $? Did u even replace it? Should be quite pricey sweat.gif
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never replace. should be pretty expensive. sold it off for $100 on carousell smile.gif
attw
post Jan 4 2018, 10:17 PM

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QUOTE(Mackiddo @ Jan 4 2018, 10:13 PM)
never replace. should be pretty expensive. sold it off for $100 on carousell smile.gif
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thumbup.gif Yup, that will do as well, ha ha...
dikae
post Jan 4 2018, 10:24 PM

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QUOTE(Mackiddo @ Jan 4 2018, 10:13 PM)
never replace. should be pretty expensive. sold it off for $100 on carousell smile.gif
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Haha yea better not fix something that's broken..,save it for your new phone better....which phone did u upgraded to?
TSMackiddo
post Jan 4 2018, 10:45 PM

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QUOTE(dikae @ Jan 4 2018, 10:24 PM)
Haha yea better not fix something that's broken..,save it for your new phone better....which phone did u upgraded to?
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daughter phone actually. got her an iPhone 8, which I probably will go to do a battery diagnosis in Dec smile.gif

This post has been edited by Mackiddo: Jan 4 2018, 10:46 PM
dikae
post Jan 4 2018, 10:48 PM

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QUOTE(Mackiddo @ Jan 4 2018, 10:45 PM)
daughter phone actually. got her an iPhone 8, which I probably will go to do a battery diagnosis in Dec smile.gif
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Haha yes but first need to find out if they reveal back ip67 after replacing batt...biggrin.gif
attw
post Jan 5 2018, 08:15 AM

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QUOTE(Mackiddo @ Jan 4 2018, 10:45 PM)
daughter phone actually. got her an iPhone 8, which I probably will go to do a battery diagnosis in Dec smile.gif
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Ahh, OK. Sounds like a plan smile.gif

belfong
post Jan 5 2018, 11:53 AM

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My friend made an appointment with machines. He was told that the technician will check the battery health and if it’s due for change, then they will order the parts. Which means he needs to leave the phone with them for 5-7 days. If this is the case, it is better for us to wait for Apple to release the patch (they said it’s Jan) to check battery health ourselves so we can see how severe our battery is and decide if you want to send in the beginning of the year or end of the year, when it deteriorate further.
TSMackiddo
post Jan 5 2018, 12:01 PM

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QUOTE(belfong @ Jan 5 2018, 11:53 AM)
My friend made an appointment with machines. He was told that the technician will check the battery health and if it’s due for change, then they will order the parts. Which means he needs to leave the phone with them for 5-7 days. If this is the case, it is better for us to wait for Apple to release the patch (they said it’s Jan) to check battery health ourselves so we can see how severe our battery is and decide if you want to send in the beginning of the year or end of the year, when it deteriorate further.
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if your friend are paying for it and not claiming warranty, the diagnosis results doesn't really matter. they will have to change if your friend insist. else, call Apple.

This post has been edited by Mackiddo: Jan 5 2018, 12:01 PM
belfong
post Jan 5 2018, 12:06 PM

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What if they claimed they have changed but didn’t actually change. Because, you know, MALAYSIA Boleh?

Isn’t it better to wait for that tool so we can check ourselves.
attw
post Jan 5 2018, 12:08 PM

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QUOTE(belfong @ Jan 5 2018, 11:53 AM)
My friend made an appointment with machines. He was told that the technician will check the battery health and if it’s due for change, then they will order the parts. Which means he needs to leave the phone with them for 5-7 days. If this is the case, it is better for us to wait for Apple to release the patch (they said it’s Jan) to check battery health ourselves so we can see how severe our battery is and decide if you want to send in the beginning of the year or end of the year, when it deteriorate further.
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QUOTE(Mackiddo @ Jan 5 2018, 12:01 PM)
if your friend are paying for it and not claiming warranty, the diagnosis results doesn't really matter. they will have to change if your friend insist. else, call Apple.
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I agree. This is not a warranty case, it's a paid replacement, so we can insist to have it replaced. Just the waiting time for the replacement can be an issue especially for those with no backup phones.
TSMackiddo
post Jan 5 2018, 12:10 PM

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QUOTE(belfong @ Jan 5 2018, 12:06 PM)
What if they claimed they have changed but didn’t actually change. Because, you know, MALAYSIA Boleh?

Isn’t it better to wait for that tool so we can check ourselves.
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why can't u ask for the new battery diagnosis results? can't be that difficult right?
dikae
post Jan 5 2018, 12:35 PM

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QUOTE(Mackiddo @ Jan 5 2018, 12:10 PM)
why can't u ask for the new battery diagnosis results? can't be that difficult right?
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well if he can doubt their credits in replacing new battery, they could also tell you yes its affected when its actually not, and when you send in the phone, they still wont change for u..biggrin.gif
TSMackiddo
post Jan 5 2018, 01:17 PM

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QUOTE(dikae @ Jan 5 2018, 12:35 PM)
well if he can doubt their credits in replacing new battery, they could also tell you yes its affected when its actually not, and when you send in the phone, they still wont change for u..biggrin.gif
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and face the prospect of risk getting their image tarnish and lost the APR right over RM129? I think not.
dikae
post Jan 5 2018, 01:46 PM

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QUOTE(Mackiddo @ Jan 5 2018, 01:17 PM)
and face the prospect of risk getting their image tarnish and lost the APR right over RM129? I think not.
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exactly biggrin.gif actually the few times experience I had with AASP were quite ok... no major issue besides some hiccups here and there...
TSMackiddo
post Jan 5 2018, 01:55 PM

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QUOTE(dikae @ Jan 5 2018, 01:46 PM)
exactly biggrin.gif actually the few times experience I had with AASP were quite ok... no major issue besides some hiccups here and there...
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I find ppl are too paranoid sometimes. Some to the extend of purposely look for fault in a piece of equipment when it is pretty negligible. Things like battery draining issue, display yellowish issue, dust in lens among others. Equipment tends to have some acceptable fault tolerance.

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