Alternative is to apply for stand-alone Astro.

mine is rm200+ 50mbps now.... which mean unable do this???

Cukur la, some RM160 10Mbps

so the promo only for 24months and it will go back to normal state?

as the existing client, can they request or opt to have this promo?

This post has been edited by Perfect.Stranger: Nov 8 2017, 02:36 PM

me too rm199 for 50mbps, DL not stable 20~50mbps. when slowed down to 20mbps, complain x3, up to 40~50mbps again. UL quite stable at 20+mbps

this promo didnt renew contract

so... i paid rm200... for unifi 30mbps package... wattttt deee fuuuqq

TM already terminate streamyx promo plan since yesterday, just back from TM.......
Unifi still available....

me alsooo

Wow, for how long already?

WHAT! Streamyx bonanza promo so fast no more?

Finally, ended 2 years miserable turtle speed with high price TM Unifi yesterday - 50Mbps @ RM189.

Just installed Time Fibre 100Mbps @ RM149 only, speedtest dl/ul average 86~87Mbps.
Awesome!!

I heard Streamyx Bonanza have been cancelled.
Unifi still running though.

well thats the alternative, but the old plan back then had some discount if bundled with maxis fibre

so i have no idea what could affect if i change plan

since feb 2016.. include hypptv package. and i did not have iptv box..

Yes true already stop since yesterday.

u can try to move ur address, ask tm 1st.
better dont sign long contract.

My situation:

- Signed up Unifi 30mbps mid 2017 for monthly RM179
- Manage to retain old land line with RM1 monthly rental
- 2 years contract
- Not eligible for 30mbps to 50mbps upgrade

Now, with this Bonanza promo, I do feel strongly that TM is treating existing customers unfairly.

What can i do?

- pay RM500 penalty and sign up for 30mbps at RM139 monthly?
- any successful example of switching from existing package (RM179) to Bonanza promo rate (RM139)?

* saw a forumer mentioned that TM allowed downgrading from 30mbps to 10mbps, wth!

This post has been edited by wca: Nov 9 2017, 09:16 AM

Folks,

Please log complaint to both parties

KPNDKK - http://www.nccc.org.my/v2/index.php/ingin-...t-aduan-e-aduan
MCMC - https://www.skmm.gov.my/make-a-complaint/make-a-complaint

Teach them a lesson.

Hi TM,

I want to complaint about a bunch of bigots running the TM, which causing nothing but pain in the lower part of human anatomy to all existing and potential TM customers.

https://www.lowyat.net/2017/145759/unifi-li...-till-end-year/

Case 1: Unifi Lite RM99 Promotion.

Referring to the recent incident, I was made aware there is a promotion on new Unifi Lite RM99 package slashed from the normal price of RM129 on October 20th. Immediately, I CALLED the customer service to CONFIRM and VERIFY such promotion on Friday evening before I proceed to make such booking at Quill City Mall the next day as it is the only TM Point opened on weekend. The customer service agent on the other end CONFIRMED thus advising me to register at the nearest TM Point, which was exactly my intention in the first place.

On Saturday 21 October, I went to TM Point Quill City Mall just to waste my Saturday morning queuing for nothing as such promotion was keep on hold without official reason by TM. What? IT WAS CONFIRMED AS OF FRIDAY EVENING. I SPOKE WITH THE CUSTOMER SERVICE. THE CONVERSATION WAS RECORDED. HOW CAN YOU DID THIS TO ME? It was Saturday, couple of hours were wasted to drive back and forth from Serdang to Inner KL, not including the parking ticket and petrol wasted? Son of a gun!
Nevertheless, with my long face, I didn’t argue with the TM Point as they were merely doing their doing. Well done TM!


https://www.lowyat.net/2017/146673/unifi-bo...campaign-price/

Case 2: “Bonanza Campaign” Promotion.

Less than a month after the haywire promotion, the confused TM once again proud to launch their latest promotion, “Bonanza Campaign” Promotion. After a careful consideration, I am interested to subscribe for BB 8Mbps: RM 89/month. Instead of calling the customer service via phone, I chat with them via IT Chat, to ensure I have a written confirmation on such promotion. Indeed, the promotion is valid after I CONFIRMED with them. (I still have the chat history, copy and paste into my computer).

Next, I took half day from my workplace at Petaling Jaya and went to TM Point Cyberjaya, only to find out the promotion was put on hold for “technical reason”. Come on TM! Make up your mind la! I took half day, wasted petrol again to find out TM bluntly conned me once again.

Less than a month, not one but two conned promotion by TM after both were CONFIRMED by Customer Service! What a joke! To think such monopoly company is able to play tricks for Malaysian customers.

Pissed off, feeling outrageous and being conned twice making me wonder how many were duped into such promotion? It cannot be me alone. If I wasted hundreds of ringgit and couple of hours, there must be folks who are losing more money and time aside me. Thus, I am logging this complaint to ensure this is properly addressed and wont happened in the future. Please note I am logging the complaint via MCMC and KPNDKK as well.

I just signed up for 30mbps for Rm139 from 10Mbps costing Rm149. As I demanded new router, wifi and cordless phone, the customer service gives me a new phone line. But no problem as only my parents call me to date.. hee hee hee