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 Uber Driver Discussion, Anything about Uber

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ghoster
post Sep 21 2017, 04:42 PM

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QUOTE(cylon @ Sep 21 2017, 04:40 PM)
Lot of commuters did that especially train or komuter users, though she was supposed to tag the exact pick-up location instead of current location.
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so this is common? with the traffic i had to face to make a u-turn cry.gif
ghoster
post Sep 21 2017, 04:45 PM

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QUOTE(tanyuethan @ Sep 19 2017, 06:33 AM)
I fetched a nepalese back to home few days back with uber. During the trip, he was recommending uber all the way, saying uber is about rm2-3 cheaper than grab. By the time, reached his house, pressed collect cash. Final fare was way much higher his usual fare. He was shocked. Rupa-rupanya surge trip. Then all the dispute started... At the end have to give him some discount out of my pocket. But before that, I offered to check his app to double check the fare. While checking his app, I clicked 5 stars.
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i got this experience too. thankfully, the rider didnt talk much and just pay tongue.gif
Versy_CK
post Sep 21 2017, 06:06 PM

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QUOTE(ghoster @ Sep 21 2017, 04:42 PM)
so this is common? with the traffic i had to face to make a u-turn  cry.gif
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What I usually do in such case is I will send an in-app message to rider, reminding them to double check their pick up location as we drivers follow specified location, inaccurate location will prolong pickup time and causes inconvenient turns. After that, I'll just cancel it and mark "wrong address". This shall remind and "teach" them to be careful next time.

RM3.75 for me for the trouble. And in case the rider wanna dispute to reclaim/refund, I've pm-ed them in-app as proof.
Versy_CK
post Sep 21 2017, 06:09 PM

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QUOTE(ghoster @ Sep 21 2017, 04:45 PM)
i got this experience too. thankfully, the rider didnt talk much and just pay tongue.gif
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You will never know out of sudden your rating dropped because of this. I've experienced this before, got a 1* as parting gift.
amad108
post Sep 22 2017, 07:25 AM

too much of something is bad enough
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QUOTE(bcombat @ Sep 18 2017, 11:48 AM)
manage to get trip back to KL?
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yup.. but deal with the same customer to wait for them.. pay at slightly higher at rm120 coz need to wait for 2 hours and at middle of the night
AskarPerang
post Sep 22 2017, 08:41 AM

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QUOTE(tanyuethan @ Sep 19 2017, 06:33 AM)
I fetched a nepalese back to home few days back with uber. During the trip, he was recommending uber all the way, saying uber is about rm2-3 cheaper than grab. By the time, reached his house, pressed collect cash. Final fare was way much higher his usual fare. He was shocked. Rupa-rupanya surge trip. Then all the dispute started... At the end have to give him some discount out of my pocket. But before that, I offered to check his app to double check the fare. While checking his app, I clicked 5 stars.
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QUOTE(Versy_CK @ Sep 19 2017, 03:19 PM)
+ Cleverness.

I got the same case just like you two weeks ago. I end up with 1* from that bugger. Price hiked, I pulak kena blame. I shouldn't took that request due to low rider rating but accidentally accepted in midst of busy driving and sending rider.
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just so you know, driver rating can be edited back by going to the trip history.
chuanwei_93
post Sep 22 2017, 10:07 AM

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H anyone have problem access to Uber partner promotion tab. It says there are some data error with the server and my promotion is gone! 😢😢

bcombat
post Sep 22 2017, 11:28 AM

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QUOTE(amad108 @ Sep 22 2017, 07:25 AM)
yup.. but deal with the same customer to wait for them.. pay at slightly higher at rm120 coz need to wait for 2 hours and at middle of the night
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a lot of drivers just came down empty car...after waiting for 1-2 hours.
SUSlowya
post Sep 22 2017, 12:05 PM

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QUOTE(2feidei @ Sep 12 2017, 10:56 PM)
Ex-driver checking in....can I? Welcomed here?  confused.gif
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hi bro, i rem you were quite active in older thread, drove for at least 6 months right? hows life been? got a new research job already?

many people will find your experience meaningful if you have time to summarize the after thoughts. icon_rolleyes.gif
Ice BabY
post Sep 22 2017, 09:06 PM

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Want to ask about uber incentive, is it similar to grab? Where can check?

And also if i press cancellation after 5 mins no show up, the fee is how much?
conxtion
post Sep 22 2017, 10:29 PM

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Bad news for Uber London
https://www.yahoo.com/finance/news/uber-los...-101151857.html

TSUtopia Angel
post Sep 23 2017, 11:39 AM

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QUOTE(Ice BabY @ Sep 22 2017, 09:06 PM)
Want to ask about uber incentive, is it similar to grab? Where can check?

And also if i press cancellation after 5 mins no show up, the fee is how much?
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Check inside the app, it will show the amount of trips as well.
Good thing about Uber is that the app is still quite stable ?

Cancellation fee = rm5 (before commission deduction).


TSUtopia Angel
post Sep 23 2017, 11:40 AM

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QUOTE(conxtion @ Sep 22 2017, 10:29 PM)
London is not the first to ban them.
Already a couple of countries did that.


Ice BabY
post Sep 23 2017, 01:37 PM

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QUOTE(Utopia Angel @ Sep 23 2017, 11:39 AM)
Check inside the app, it will show the amount of trips as well.
Good thing about Uber is that the app is still quite stable ?

Cancellation fee = rm5 (before commission deduction).
*

I jz started uber, when only can get incentive? And also will you all cancel if 5mins past? RM5 Sounds good.. ez profit..
ghoster
post Sep 24 2017, 09:41 AM

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QUOTE(Versy_CK @ Sep 21 2017, 06:06 PM)
What I usually do in such case is I will send an in-app message to rider, reminding them to double check their pick up location as we drivers follow specified location, inaccurate location will prolong pickup time and causes inconvenient turns. After that, I'll just cancel it and mark "wrong address". This shall remind and "teach" them to be careful next time.

RM3.75 for me for the trouble. And in case the rider wanna dispute to reclaim/refund, I've pm-ed them in-app as proof.
*
thanks for the tips buddy
ghoster
post Sep 24 2017, 09:44 AM

I got 4 stars
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QUOTE(Versy_CK @ Sep 21 2017, 06:09 PM)
You will never know out of sudden your rating dropped because of this. I've experienced this before, got a 1* as parting gift.
*
i use to care so much about my ratings. but after receiving a few low rating for no strong reason, meh, i got used to it d LOL. no point of paying so much attention to ratings, cash is my top priority


BTW, the higher acceptance rate we got, the easier for us to get riders right? i use to got 99% acceptance rate, back then getting a rider is as easy as 123, even at ulu places.

This post has been edited by ghoster: Sep 24 2017, 09:46 AM
bcombat
post Sep 24 2017, 10:00 AM

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QUOTE(ghoster @ Sep 24 2017, 09:44 AM)
i use to care so much about my ratings. but after receiving a few low rating for no strong reason, meh, i got used to it d LOL. no point of paying so much attention to ratings, cash is my top priority
BTW, the higher acceptance rate we got, the easier for us to get riders right? i use to got 99% acceptance rate, back then getting a rider is as easy as 123, even at ulu places.
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I think so....ping seems came in slow after keep ignoring few pings. especially after softban for 5 mins.

can others confirm this? I don't drive uber so frequently anymore

This post has been edited by bcombat: Sep 24 2017, 10:00 AM
Versy_CK
post Sep 24 2017, 10:36 AM

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QUOTE(ghoster @ Sep 24 2017, 09:44 AM)
i use to care so much about my ratings. but after receiving a few low rating for no strong reason, meh, i got used to it d LOL. no point of paying so much attention to ratings, cash is my top priority
BTW, the higher acceptance rate we got, the easier for us to get riders right? i use to got 99% acceptance rate, back then getting a rider is as easy as 123, even at ulu places.
*
QUOTE(bcombat @ Sep 24 2017, 10:00 AM)
I think so....ping seems came in slow after keep ignoring few pings. especially after softban for 5 mins.

can others confirm this? I don't drive uber so frequently anymore
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I felt that too ping became slower. In CR tab, it did mentioned "High rates don't affect your account, but often mean shorter wait times." Somehow I feel rating plays a role in the matching algorithm.
bcombat
post Sep 24 2017, 11:18 AM

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Nowadays with so many long distance pick up and poor riders rating, no easy to maintain high acceptance rate.

AskarPerang
post Sep 24 2017, 02:12 PM

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QUOTE(ghoster @ Sep 24 2017, 09:44 AM)
i use to care so much about my ratings. but after receiving a few low rating for no strong reason, meh, i got used to it d LOL. no point of paying so much attention to ratings, cash is my top priority
BTW, the higher acceptance rate we got, the easier for us to get riders right? i use to got 99% acceptance rate, back then getting a rider is as easy as 123, even at ulu places.
*
QUOTE(bcombat @ Sep 24 2017, 11:18 AM)
Nowadays with so many long distance pick up and poor riders rating, no easy to maintain high acceptance rate.
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rumors but not fact.
then again why need to maintain high acceptance rating in Uber? is there any added bonus?
only cancellation rating you must maintain. but not acceptance rating.

just ignore only those far pick up ping request. drive 10 km pick up a passenger just want to go 1km journey? doh.gif

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