QUOTE(SGSuser @ Sep 4 2017, 01:07 PM)
got a 1 star from a rider who request a free ride of 2km to his house after dropping his gf in uni hostel...of coz i denied, ask him to either request again in app or i charge him based on the fare in the app(which was rm6 but i only collected rm5)
call cs and say wan investigate...24 hours gone no action taken
pookeymark grab
call cs and say wan investigate...24 hours gone no action taken
pookeymark grab
QUOTE(bcombat @ Sep 4 2017, 01:21 PM)
QUOTE(yhtan @ Sep 4 2017, 04:46 PM)
that is why people rather earn less by driving for uber, the reward/punishment system is effective for certain bad customer.
I heard Grab going to implement something new in their system relating to customer cancellation.
Grab will never have an effective passenger rating system until they can get proper registration ID from their passengers...the problem is.. 30-40% of our customers have no proper papers/ID.....I heard Grab going to implement something new in their system relating to customer cancellation.
This post has been edited by moosekaka: Sep 4 2017, 10:12 PM
Sep 4 2017, 10:11 PM

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