May I know how did you get the following items:
- Voice Premium Calls (Barring IDD Call + 600)
- InfoBlast
- Residential Internet Security
- Online Guard Plus

What's this 'Voice Premium Calls (Barring IDD Call + 600)' for?
I thought his pack is worth:
RM 299 + RM30 (HyppTV) + RM60 = RM389?
His STD20 is free.
(once his account is corrected, he should be getting RM200 discount = RM150 promo discount + RM50 special discount)

Wanna ask, what does RYE stand for?

basically people from TQ campaign to RYE campaign is getting lower RM per Mb.

Order status changed to PONR, I think my connection is down as well since I can’t establish a VPN back to my home.

Funny thing is I live chat with them to reconfirm my install date, live chat checked in system and still showing 6th December, while TM called yesterday confirmed it is 5th December. Not sure which to believe, don’t tell me need to wait blindly on both days? Or perhaps the SMS with the installer’s contact will be the final confirmation? If it’s indeed tomorrow 5th December, I should receive an SMS today of the installer’s contact right?

At the same time I received this email as below but it mentioned FREE upgrade so I suppose this is referring to the Thank You campaign?
...

Wow! A special device to perform a spectral scan?
...

No, voice premium is 600 minutes call to mobile and other telco fixed line.

Std20 is unlimited tm fixed line to tm fixed line call.

Great info.
AFAIK, 1800 is toll-free.
Some telcos (like Celcom) offers unlimited local calls as part of the mobile plan package but it doesn't cover 1800 numbers. This means usual charges are applied if you call 1800 from a Celcom line. So in this case, 1800 is considered non-toll-free?

...
The 'complaint report' is actually your request for upgrade.
RM199 after the RM10 top-up to 100mbps?

Ampang here as well... still waiting in que for chat.... tethering as well here

Can you enlighten me? I don't understand the part it says 12 months contract. Why after that period cannot cancel?

WIFI unable to get 30mbps in speedtest, only solution is change router? Currently using DIR615 stock from Unifi 6 years ago

Btw, HyppTV already have the additional channels, only speed no changes even after restarting BTU, still 50mbps. Hopefully no issues by the time the BTU is replaced.

Hi It's nice to know 615 is more than capable of handling 30mbps bandwidth. Can you show or direct me to the page that i can change the setting on my 615 to reach 30mbps?

I'm currently using FIBERHOME modem as given by TM last year, anyone knows whether this modem support Fast or Gigabit Ethernet?
...

If you call from TM line, 100 is free. You will not be able to call 100 from non-TM line. Instead you have to call a non-tollfree number as a replacement for 100 if you call from a non-TM line.
...

May I know what is the non toll free number for 100?

I just subscribed to Unifi 30Mpbs somewhere in June this year. I have received the SMS for RM10 upgrade.

Anyone has successfully upgraded from 30Mpbs to 100Mpbs ?
Or I still need to go from 30 -> 50 first ?

Installation went smooth, package in unifi website also updated to 100mbps RYE. Only perpetual RM150 discount is shown. Need to make another report?

...
Though my package is yet to be updated in UniFi portal... I know that this will happen to me again... Another round of agony.
For those who got RM 50 discount, please shed us some lights.

What's the RM 50 discount about? 

does this apply to 10mb to 30mb? also? special 50

To all TM / streamyx / unifi users. The payment gateway been compromised on 4th December 2017. After you made your payment, be sure to check all your online transaction statement is correct. If not, do contact your bank for this fraud case.

I believe is phishing payment gateway. It happen as the same amount number appear in the statement but instead of MYR, it show SGD.