Nobody cares. Well, not absolutely nobody, I can see that you do and I know I do but really, nobody in genpop cares.

It's good I guess. I mean it doesn't do much. My first BTU, the old black Huawei HG850a, also works at 100mbps but limited very slightly by its 100mbps ethernet ports.

You and toffy too.

That's the same one I had, the Huawei HG850a. If you're upgrading to UniFi 100mbps then the Helpdesk is wrong. They should replace that with a newer BTU with gigabit ports. The HG850a has 100mbps ethernet ports. While it will work, it'll only be able to reach ~95mbps. Did TM say anything about coming to your house for installation? If they're coming over, I'm pretty sure they'll replace the BTU and give you a new router too.

This is so stupid. What the heck is TM doing? So it's basically the same thing that befell shawty and me.

Just to recap. For me, they came, setup everything, tested speed, still 50/20, package wasn't upgraded, removed and took away new BTU & router. For whatever reason they couldn't just leave the equipment and wait for the 100/50 to be active. Difference is that my contractor told me that all he needs is, is for 100/50 to be active and then he'll come back to complete the job.

Anyway, what I did was to call 100 at 6pm on the same evening - it's 3 for Order Status/Installation - and told them basically the same thing as above. The CS told me that he'll try to expedite the upgrade. I specifically told him that all the contractor needs is for the 100/50 to be active. Surprisingly, that he did, by 8pm. 100/50 was activated even though package at unifi.com.my was still listed as TQ50. Jumbo pack was also working. I didn't test Jumbo pack earlier. This was all on Monday.

By this stage, I had basically everything except the new equipment. It was just a matter of informing the contractor and waiting for him to come which he did today (Sat).

A few other things:
My installation day was Monday and my billing date was Tuesday. By Tuesday or Weds, I can already see the new bill amount. Sans the extra RM50 discount but that's another issue. The PDF bill received another day later concurs.
I reported the missing RM50 discount on Weds and it was corrected on Friday. I could only see it corrected in "Amount Due" as my package still hasn't changed.
In fact, all this while, my package shows as TQ50. I just checked a minute ago and it's still TQ50.

This post has been edited by soonwai: Dec 2 2017, 10:09 PM

Yeah, it should be. My contractor did call someone as they were leaving. I just thought a call to 100 from me would help too. As for their requirement of having the speed already upgraded before the installer comes, well, I wasn't aware of that but it's quite clear that someone or something at TM screwed up.
Not for everyone though because chaos32 said that his was already 100/50 before the installers came. So somewhere it's happening in the correct sequence.

This post has been edited by soonwai: Dec 2 2017, 10:25 PM

Mine too actually. Still PONR.



This post has been edited by soonwai: Dec 2 2017, 10:43 PM

It's awesome. A bit more than double.


2.4GHz N 20MHz channel width (Link: 144 mbps)


5 GHz AC (Link: 702 mbps)

Interesting. I wonder why they do that. To exercise such fine control over the time of the activation. What's the purpose? Doesn't make sense to me. Why not just activate at the beginning of the installation day or the day before?

No problem here. What model BTU are you using?

2.4GHz N 20MHz channel width (Link: 144 mbps)


5 GHz AC (Link: 702 mbps)

Here, read this, my notes for the RM10 upgrade from 50-100. I think everything is in there.
https://forum.lowyat.net/index.php?showtopi...&#entry87059012

Not true. I didn't get the sms nor any calls from TM and I still managed to get the RM10 upgrade. I read about it here on a Thursday two weeks ago and called 100 the next morning. I'm a long time subscriber since the VIP5 days.

Not that one. Look here. Change IPV4/IPv6 to IPv4.


What's the model? If the ports are 100mbps then you won't be able to get more than 97. If indeed it is 100mbps ports then TM should have changed your BTU.

This post has been edited by soonwai: Dec 3 2017, 02:55 PM

dammit forgot to multi again.

This post has been edited by soonwai: Dec 3 2017, 02:55 PM

Yeah, the microwave is especially bad. When its magnetron is on, it floods the 2.4GHz band, red parts below. Spectral scan done on my Mikrotik RB2011 upstairs 20 ft away from the microwave downstairs.


NB: Sample is with KFC inside microwave, results may differ with other food.

The spectral scan waterfall display is also useful for pretending to be the sonar operator in a hunter killer sub.

That strong green line on the right is Maxis' LTE band 7 or something, I forgot.

Call and try. I was TM Surprise 50 also before the upgrade. Some forumer reported if call cannot, go TM Point can. Even different TMPoint give different results.

Yeah, try that. Plug your PC direct to the Fiberhome, any port. Nothing will work, just want to see the link speed reported by your PC.

Specs for the BG version. Looks like GbE ports.
http://www.wdcnet.com.br/wp-content/upload...N5506-04-BG.pdf

This post has been edited by soonwai: Dec 4 2017, 01:03 AM

Not using it personally but helped my friend set it up. As I remember, no problems with upload on Speedtests.

My order for the RM10 50-100 upgrade finally completed.

Web is showing the RYE package now. Looks OK except discount is RM150 not RM200 despite TM correctly adjusting my bill last week. My bill which came out one day after the installation was 241.84 (RM50 discount missing). I was then given a rebate of RM60 which adjusted it to RM181.84. (prices before GST)

Another billing report made.



This post has been edited by soonwai: Dec 4 2017, 11:39 AM

Mine is like this:

Before (TQ Surprise 50mbps) RM179
50mbps 219 + Ruby 30 = 249 less discount 70 = RM179

After (RM10 upgrade 100mbps) RM189
100mbps 299 +STD20 0 + Ruby 30 + Jumbo 60 = 389 less discount 200 = RM189

This post has been edited by soonwai: Dec 4 2017, 12:36 PM