guys, i have a question if you don't mind answering.

At my girlfriends house, her internet connection only seems to work for PC/Laptops.. not working on mobile phones

i tried digging in her router settings (RG4332) and tried checking the DHCP server (enabled) and WiFi encryption setting set to WPA2+AES.
All of our phones can connect to the WiFi but only the PCs get internet ,shes using a oneplus 3.
Should i disable IPV6 and run the router in IPV4 only?? dont know if that would help. its not just her phone, other people too including mine.

kinda clueless, is this some weird underground internet subcription limited to only PCs?
soonwai can you help?

So guys, i set the router to ipv4 only and the internet is not working for both Laptop and Phone.  it works on ipv4&ipv6 only mode though for laptops..  Currently ipv4 mode and not connecting to the net

DNS setting is set to Google DNS for ipv4 and Blank/auto for ipv6

the phones IP configuration is set to DHCP.
well on the BTU, the AUTH light is not on/light up. but the internet still works somehow...

actually the no AUTH but still got internet thing also affected the BTU at my house this morning... ip is 219.95
we live around 8km apart and different housing projects

I got sms to say installation date is tomorrow but until now, no one from TM has called me to set the time.

When I called TM, they are also not sure cos most of the time, the upgrade just needs to restart router.

Anyone here got sms for installation date can clarify

Would like to check with season Unifi Fixed IP users here. I noticed nowdays especially the Unifi 30 package with fixed IP address, that when the PPPoE is dialed it will get 172.xx.xx.xx IP. Additional step is required by adding Fixed IP address into the 'static ip column instead'.

Previously Unifi package Fixed IP Address, we used to have a TM router configured as 175.xx.xx.01 and our public fixed IP is 175.xx.xx.02 (what I need to configured on my laptop).

Anyone noticed this?

using router archer c1200 also need to change? the staff did tell me my current router is enough for 100mbps that i just need to restart it. Activation date is set on tomorrow,dunno what time they activate though

Yes. It shows connected, and those are the IP range received (172.20.xx.xxx). It even shows Gateway (which are also in that range) & DNS obtained.
And it works only with the TM router where the field 'static IP' has to be manually entered. With this Internet works.

If this router is taken out, even with an equipment supporting vlan & pppoe, the same 172.20.xxx.xxx is obtained.

I just received a sms from unifi telling me the installer name and installation time takes from 9-12 pm. Why does it sound like someone will be coming over? 

...
the 172.20.xx.xx is shown on my Fortigate unit. And yes, confirm the pw is correct.

Default to 1492.

What a day!
So TM technician came and replaced the fiber cable from FTB to the modem, still same.
According to my mum, they say suspected is FTB problem, will replace the unit and need me to pay for it CASH.
They will come back tomorrow to fix it (did'nt bring any equipment)
...

any upfront payment need to pay for installation?

I am going to subscribe 30 plan. I know TM will provide stock router either dlink or tplink. May i know which perform better?

Is unifi down? Unable to connect since last night 12am hmm

I got call from TM regarding my plan. Now using 50mbps Thank You campaign. They offered me 100mbps for extra RM20 with no contract. All equipment will be upgraded for free.

What do u guys think? worth extra RM20 for 100mbps? total monthly bill rm210 incl GST

currently paying rm190 incl gst 50mbps

RGX4400 good meih  mine not use it for quite some time... buy different routers

nothing at all;