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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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soonwai
post Nov 17 2017, 11:01 AM


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QUOTE(ClarenceT @ Nov 17 2017, 10:47 AM)
So you still get "Promo Discount Perpetual" or 24 months only?
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She said so verbally that it'll still be RM189 after 2yrs but nothing in the TnC that she read out to me that confirms nor denies that. Will have to wait after the upgrade to see if Perpetual is still there.

This post has been edited by soonwai: Nov 17 2017, 11:05 AM
soonwai
post Nov 17 2017, 11:05 AM


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QUOTE(Silver_Shadow @ Nov 17 2017, 10:47 AM)
Now I using 30mb (RM179)....
Add RM10 only can get 50mb (RM189),right?
100MB also can get in price RM189?
How come?
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QUOTE(utusan@gmail @ Nov 17 2017, 10:49 AM)
So wat happen to 100mbps user (Thank You Campaign)???
Rm24++ for 100mbps while other pay 180???
🤦🏻‍♂️
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QUOTE(arrsoo @ Nov 17 2017, 10:57 AM)
thats the problem with TM....too many different pricing of the same product package.  why do they hv to do that?
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guys, don't komplan yet until I get my upgrade, ok? please, please. after they take it away. cry.gif

This post has been edited by soonwai: Nov 17 2017, 11:07 AM
soonwai
post Nov 17 2017, 11:15 AM


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QUOTE(arrsoo @ Nov 17 2017, 11:07 AM)
did they mentioned how long the upgrade is going to take?
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Usual template answer lah, 7 working days. Should be faster, hopefully. I got a new router and have been sitting on it. 100mbps will force me to finally set it up as my current one will most definitely choked on 100mbps
soonwai
post Nov 17 2017, 11:28 AM


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QUOTE(izputra @ Nov 17 2017, 11:09 AM)
Haihh..how to get the free Jumbo pack. Now need to pay RM179 + RM30 for the Jumbo pack. So if i take this RM10 upgrade..will end up paying RM219 instead..adoii
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What is your current bill breakdown? Mine is like this. UniFi Adv Plus 50 219 + Ruby 30 = 249.Lless discount 70 = RM179.
After upgrade should like this. 100mbps 299 + Existing Ruby 30 + Jumbo 60 = 389. Less discount 200 = RM189

This post has been edited by soonwai: Nov 17 2017, 11:32 AM
soonwai
post Nov 17 2017, 11:37 AM


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QUOTE(izputra @ Nov 17 2017, 11:22 AM)
Just called 100. U know what..they said no such upgrade in their system. WTH...
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TM, you know lah. Or also possible that I'm trolling all you guys.smile.gif

QUOTE(AVFAN @ Nov 17 2017, 11:30 AM)
laugh.gif

i called just now... heavy calls, on hold 10 min, line went dead.

called again, finally got to speak to someone.

"your name no offer for this promo... if u r, we will call or sms u...".
seems it is selective... maybe for heavy maxis/time competition areas... maybe for customers still on contract to lock up further...??

anyway, the usual TM unifi style - no consistency, no transparency... monopoly power!! biggrin.gif
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Interesting, because I didn't get the SMS. I just saw it here then proceeded to call 100. Dunno whether they'll cancel my upgrade.

ps: ok , not trolling.

This post has been edited by soonwai: Nov 17 2017, 11:37 AM
soonwai
post Nov 17 2017, 11:39 AM


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QUOTE(izputra @ Nov 17 2017, 11:33 AM)
I received their offer by SMS..also say no such offer. Hampeh...
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TM bangwall.gif , maybe someone there inverted the SQL selection when sending out the SMS. Cos I didn't get the SMS.
soonwai
post Nov 17 2017, 11:44 AM


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QUOTE(arrsoo @ Nov 17 2017, 11:22 AM)
oh ic.  BTW, what router did you get?  My archer C5 is able to give me full 100Mbps/50Mbps wifi speed at almost 75% of my double storey house area.  But too bad the pc is my study room is in the 25% weak area where i can only get 85Mbps/35Mbps (wifi) and connection is very eratic.  Thinking if i should also change for a better router or not
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Currently using Mikrotik RB2011. I have lotsa firewall rules and queues and it's also handling load balancing for mine and my neighbour's Unifi50 so it starts to reach 100% CPU usage at around 80mbps. Because of that I got a new RB750Gr3. It's a router only, wifi is handled by various APs around the house. Currently one DIR-868L upstairs and a RB2011UAS-2HnD downstairs. but I keep changing APs.

This post has been edited by soonwai: Nov 17 2017, 11:45 AM
soonwai
post Nov 17 2017, 11:48 AM


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QUOTE(Dickong @ Nov 17 2017, 11:35 AM)
I just upgrade on line n was told it take mininum 7 days to activate n will inform us by email or sms when its done
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Awesome! :hifive:
soonwai
post Nov 17 2017, 11:58 AM


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QUOTE(arrsoo @ Nov 17 2017, 11:54 AM)
wah...seems complicated.  I only wanted a clean and reliable setup.  install and forget bcos I m not a techie... blush.gif
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No lah, yours is 2-in-1, wifi and router in one unit. Mine is just router in 1 unit and the wifi is a separate unit. Actually both the DIR-868L and the RB2011UAS-2HnD are wifi routers but I just use them as wifi APs only, no routing.

This post has been edited by soonwai: Nov 17 2017, 11:59 AM
soonwai
post Nov 17 2017, 01:34 PM


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QUOTE(enduser @ Nov 17 2017, 12:58 PM)
Already call 100. Seems legit brows.gif
Previously on 50mbps thank you promotion with contract for another year.

Got 100mbps, aneka pack, jumbo pack, free call 600min
Activated in 7days.
rm189
Renew contract for 24mths

I luv u tm.
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Also free Viu & BBC Player. Not bad altogether.
soonwai
post Nov 17 2017, 01:56 PM


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btw, anyone know what happened to the TM/Netflix deal? Something announced already? Did I miss it? Cos I really like Netflix.
soonwai
post Nov 17 2017, 02:11 PM


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QUOTE(fkinmeng @ Nov 17 2017, 02:05 PM)
how you get to use Viu and BBC Player? from hypptv box? but no apk installed right?
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to be honest, totally zero idea. But will definitely try it out soon.
soonwai
post Nov 17 2017, 02:41 PM


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QUOTE(Ben Ling @ Nov 17 2017, 02:28 PM)
Do you guys think it is worth it to upgrade from 50Mpbs ( thank you surprise ) RM179 to 100Mbps for another RM10 ? I mean it's a 24-month promotion only, after that I have to pay at normal price.

I know there might have new packages at that time but what if there is no ?
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My notes I took down from the conversation this morning. See bold part. True or not, have to find out in 2 yrs. Just take it lah. It's definitely worth it.
https://forum.lowyat.net/index.php?showtopi...post&p=87059012

QUOTE
Anyway, RM10 100mbps upgrade done. (from RM179 TQ Suprise 50mbps)
Breakdown is:
100mbps 299 + Existing Ruby 30 + Jumbo 60 = 389 less discount 200 = RM189
(Previously I was on TQ 50mbps 219 + Ruby 30 = 389 less discount 70 = RM179)
STD20 remains. 600mins to TM & OLNO landlines and all mobile. After 600min, free to TM landlines, others are chargeable.
Free Viu and BBC Player for duration of contract. iFlix until end of 2017 as already known.
Contract renewal 2 yrs.
Equipment warranty 1 yr.
Terminating Jumbo Pack or STD20 will remove discount.
Must have at least one HyppTV package.
Upgrade will take 7 working days.

Nice & friendly CS lady, when I asked, mentioned that the discount will remain after 2 yrs but I don't recall anything in the TnC that she read to me, that neither confirms nor contradicts that.


This post has been edited by soonwai: Nov 17 2017, 02:42 PM
soonwai
post Nov 17 2017, 03:13 PM


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For those sitting on the fence. RM189 100mbps is only RM40 more than TIME's and comes with so many value added features like HyppTV Jumbo pack, free calls to mobile, Viu, BBC Player and what not. I say Go For It.
soonwai
post Nov 17 2017, 06:40 PM


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QUOTE(man @ Nov 17 2017, 04:55 PM)
just upgraded through tm 100. I think tm want to bind certain user for the 24month contract. If your contract has ended or almost ended better wait. There might be better packages coming after this.
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Nevermind lah. As they say in the Lazada thread, #buyfirstregretlater
soonwai
post Nov 17 2017, 08:53 PM


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Seems like quite a few people got the RM10 speed/Jumbo pack upgrade successfully. Please update us when it’s activated. Want to see how long it takes. I did mine through 100 today morning. I’m still using the old 100mbit BTU. Dunno whether they will insist on changing it before activating my 100mbps.
soonwai
post Nov 18 2017, 11:37 AM


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QUOTE(westlife @ Nov 18 2017, 08:08 AM)
Same for me. I also got the unifi last year dec 30Mbps RM179 and upgraded to 50Mbps.

So I can call tm to get the 100Mbps with just rm10 extra per month? Is this price permanent?
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QUOTE(InSplre @ Nov 18 2017, 08:47 AM)
Anyone can call and ask for upgrade or only customer who received the SMS can call?
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Call 100 and give a try. I didn't get the sms either. Only read about it here. I was on TQ50.
https://forum.lowyat.net/index.php?showtopi...post&p=87059012
soonwai
post Nov 18 2017, 02:01 PM


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QUOTE(Ben Ling @ Nov 18 2017, 11:47 AM)
Just called 100 and they didn't allow me to upgrade just because I'm not the one who pay for the bill as normally my sis in charge paying 😶

Now gotta get my sis to call them as requested by them
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Kick yourself in the balls and call again pretending to be your sister. Just need her IC number. smile.gif
soonwai
post Nov 18 2017, 02:06 PM


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QUOTE(westlife @ Nov 18 2017, 12:10 PM)
ic. thanks a lot.  tongue.gif

now i just worry if the discount is not perpertual. the rm179 (before GST) price for 50Mbps under thank you suprise has a confirmed pepertual rm70 discount as shown in system.

rm10 (before GST) for 60% extra upload speed and 50% download speed is certainly worth it.
just worry it is not permanent.

if revert to usual price it will be RM329 actually.
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Me too concerned about the discount but dun care lah. 2 yrs is a long time. Seems like TM is positioning to match TIME. UniFi 189 for 100mbps vs TIME RM149. RM40 more for value added stuff like HyppTV, free calls, Viu, BBC Player, etc. Does Time have free calls? And if they do, do they have free calls to mobiles? Possibly by next year, more plans from TM to match TIME's 300 and 500.
soonwai
post Nov 18 2017, 02:19 PM


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QUOTE(westlife @ Nov 18 2017, 01:25 PM)
so rm179+rm10-> rm189, other than speed upgrade to 100Mbps. any other things included in this 'upgrade'?
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QUOTE(jimmy lai @ Nov 18 2017, 01:26 PM)
for your unifi 30 rm179 do they offer you jumbo pack?
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QUOTE(halow @ Nov 18 2017, 01:28 PM)
On the phone i heard,  hyppyv pack with extra ??, phone line as usual free call on TM local line , 10 sen mobile .. then free upgrade router . i should have ask for the confirmation number .. Shi$#%^
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Yes, your existing HyppTV pack + Jumbo pack, STD20: free 600mins to mobile, Viu, BBC Player. BTU & Router will be changed if you have old ones. So I'm planning to put the DIR-615 back to work for the next few days.

QUOTE(NyOx @ Nov 18 2017, 01:30 PM)
i think only selected customer will get call. whoever got call will consider lucky. kekeke. add RM10 get upgrade to 100mbps. dayumm
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I didn't get a call nor received the SMS. Just ready about it here 2 days ago.

Notes from my 100 call.
» Click to show Spoiler - click again to hide... «
From here: https://forum.lowyat.net/index.php?showtopi...&#entry87059012

This post has been edited by soonwai: Nov 18 2017, 02:21 PM
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