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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade
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soonwai
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Oct 7 2017, 11:22 AM
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QUOTE(skylinelover @ Oct 7 2017, 10:52 AM) Wait until you tumpang your friend's Time 500. Me: Ok, the update download will take awhile. Friend: Let me make you a cuppa. Me: Oh, nvm, finish already.
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soonwai
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Oct 7 2017, 01:46 PM
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QUOTE(diodorus @ Oct 7 2017, 01:33 PM) Guys, I just receive sms from TM yesterday on unifi upgrade from 30 to 50mbps in Senawang area. Already turn off modem several time as suggested by TM but the speed still not upgraded yet today. Could anyone assist me on this issue? Thank you.[attachmentid=9211638][attachmentid=9211638] Call 100, they already change your up speed, maybe forgot to change your download speed.
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soonwai
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Oct 8 2017, 02:59 AM
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QUOTE(hurricane21 @ Oct 7 2017, 11:32 PM) Should I pay the installer for the installation? I googled but some say need some say don’t need. Newbie here, they coming to install next week. As bro jasmeet here said: QUOTE(jasmeet21 @ Oct 8 2017, 01:18 AM) I payed 0 cent to them, any additional charges if there are some goes into next TM bill and not into installers hand. Make sure you do a pricepanda first. I, on the other hand, paid straight to the installer, coupon code pre-appiled if you know what I mean.
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soonwai
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Oct 8 2017, 03:22 PM
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QUOTE(hurricane21 @ Oct 8 2017, 09:25 AM) Thanks for the reply. But I am worry there will be any extra charges since the pole is behind my house and I wish to install all the stuffs in my living room. The distance is quite far. From pole to living room should be no extra charges unless your house is extremely long. The pole is also behind my house. My neighbour's installation is to the living room. House size is 25x75. I think TM drill through 3/4 walls. No extra charge.
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soonwai
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Oct 8 2017, 05:09 PM
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QUOTE(Ultima @ Oct 8 2017, 04:53 PM) Anyone got prob with wifi using samsung devices? Mine seems hard to get a good wifi connection. I mean it connected to the internet but the connection is somewhat lagging . No prob with pc or iphone What wifi router?
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soonwai
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Oct 10 2017, 01:34 AM
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QUOTE(oranje @ Oct 10 2017, 12:52 AM) Hi Guys, has any of u facing these issue when using unifi: 1. unable to connect to maybank2u app via phone, need to switch to data/4g then only can access. 2. unable to access to linkedin (intermittent), plus few other apps, solution is to switch to data/4g. current DNS setting is using google dns. should i stick to unifi dns 202.188.18.188, OR is it just me having this issue.. cheers.. No probs with maybank2u app, don't use LinkedIn. Unifi 50mbps, Google DNS, ipv4 only.
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soonwai
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Oct 10 2017, 11:22 PM
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QUOTE(zzzhhhzzz @ Oct 10 2017, 09:56 PM) Guys... my unifi just upgraded from 30mbps to 50mbps.. ever since the upgrade, the speed has been fluctuating... one minute it can be at 50mbps... the next minute it drops to below 1mbps and the cycle keeeps on going.... anyone having the same isssue ? No probs. 30 was 30. Now 50 is 50.
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soonwai
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Oct 11 2017, 02:53 AM
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QUOTE(Ben Ling @ Oct 11 2017, 02:45 AM) After MCMC complain yesterday and lots of complain to TM, finally get the 50Mbps free upgrade 😎 [attachmentid=9222930] Wow! that speed. What area?
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soonwai
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Oct 11 2017, 07:59 AM
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QUOTE(Ben Ling @ Oct 11 2017, 07:08 AM) unfortunately that's the only speed I got after the upgrade, right now it remains in between 50 to 60MBps Bandar Mahkota Cheras, nearby Sg Long Cool, I'm in Sg Long. Got mine a week or so ago.
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soonwai
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Oct 11 2017, 08:39 AM
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QUOTE(arslow @ Oct 11 2017, 08:27 AM) I notice that lots of ppl complain of lower than previous speeds after getting the free upgrade... Now i feel like i dont want the free 100mbps upgrade for my 50mbps plan  So weird but logically there's no reason. All TM does is change a numeric value somewhere in their system from 50 to 100. Perhaps disconfirmation bias or motivated skepticism.
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soonwai
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Oct 15 2017, 07:36 PM
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QUOTE(Isky @ Oct 15 2017, 05:02 PM) So, it appears that the old customer service portal at mytm.tm.com.my iw no more, and that we are required to create a new account at unifi.com.my. Problem is, I can't seem to access the page - the site times out on Chrome, Opera, and Firefox. TM Help wasn't very helpful, suggesting that the problem is on my end. Anyone able to (or not able to) access unifi.com.my? Yesterday I couldn't connect to unifi.com.my. Today OK, paid my bill at 5:30pm.
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soonwai
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Oct 20 2017, 12:53 PM
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TM now very efficient. Bill due Oct 19, morning of Oct 20 suspended. Lucky got WAN2. Paid at 1205, let's see how fast they reinstate.
1250 Amount due updated to RM0 line still suspended. 1430 Reactivated
This post has been edited by soonwai: Oct 20 2017, 04:46 PM
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soonwai
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Oct 20 2017, 04:49 PM
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QUOTE(LostAndFound @ Oct 20 2017, 04:44 PM) I definitely late payment for a week before without suspension. Tighten already? I normally 2 months dun pay. Been like that for the past 6 months at least. Oct 15 I paid one month so left current month due Oct 19. Today Oct 20 suspend. So I guess they definitely tightened already. Maybe because I chase them for 30-50 upgrade. Now they want their money.
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soonwai
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Oct 20 2017, 05:38 PM
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QUOTE(maxguy @ Oct 20 2017, 04:53 PM) maybe due to TM account credit limit It's not that. As Fruitie explained.
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soonwai
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Oct 20 2017, 05:43 PM
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QUOTE(fruitie @ Oct 20 2017, 05:00 PM) In conclusion, don't owe any payment. End up you are losing more.  TM will charge for re-connection payment right? Yeah, RM10 for reconnection. Dammit. I'm gonna suspend my line for 3 months and make them lose some money. Just need some supporting documents for my "trip overseas".
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soonwai
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Oct 20 2017, 06:31 PM
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QUOTE(fruitie @ Oct 20 2017, 06:04 PM) So, what are you going to use in these three months?  Oh ya, that could be a problem.
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soonwai
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Oct 22 2017, 09:53 PM
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QUOTE(8823 @ Oct 22 2017, 09:03 PM) Anyone's unifi is down because of google dns? Using Google DNS here, ok, no problem.
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soonwai
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Oct 24 2017, 01:37 PM
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QUOTE(stevenangelus @ Oct 24 2017, 10:20 AM) Wanna ask for new subscribers, we will get a combo modem-router or separately 2 units modem & router? Usually 2. Latest for xDSL is a single white tower all-in-one unit, modem, phone, router & dual band wifi. ZTE H267A.
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soonwai
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Oct 27 2017, 08:06 AM
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QUOTE(tomastan4134 @ Oct 27 2017, 07:53 AM) anyone here noticed that this morning. unifi cannot access many oversea sites. my currently on unifi biz. yesterday can access US website. today takes so long to load and some cannot load . Tried one US website, seems fine.
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soonwai
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Oct 28 2017, 12:20 PM
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QUOTE(hurricane21 @ Oct 28 2017, 09:03 AM) Want to ask, if need to change IP, just restart the router only or both router & onu?  I always restart both. There's no need to restart anything. Just disconnect your router's pppoe, wait about 10secs and reconnect. If you have to restart, then restart just the router.
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