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 Anyone bought from myprotein uk before?

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TSStudio15
post Sep 14 2017, 10:32 AM

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QUOTE(Lionel90 @ Sep 14 2017, 09:23 AM)
Hopefully that wouldnt be the case for me here...
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For extra precaution, I also printed out my bank statement that proved my payment of that particular amount. Coz last time they also tried to cari lubang about the shipping fee then argued with them said the amount paid is already inclusive shipping. Basically they wanted to find ways to make my total order over RM500. So when I proved my payment made is below RM400 they cannot do anything already.

I wonder if I only ordered protein powder this time, do I still need to get it verified at the clinic kesihatan. Purposely didn't purchase creatine and all that for this reason.
Lionel90
post Sep 14 2017, 11:09 AM

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QUOTE(Studio15 @ Sep 14 2017, 10:25 AM)
nah you wont have to go KL. Usually they will send over to the state kastam office you're living in, but still! lol... I wonder if I purchase over RM500 and pay gst will I still be asked to go down there to verify all this. Last time I asked the officer why must detain, they told me coz dont have the invoice or amount purchased on the box... so annoying dealing with all this seriously. If they are ok with me presenting the invoice when I go, its still fine but the fact that I gotta bring those product and a paper to some clinic to get it verified and bring it back there again is just too much hassle.
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If it's over RM500 and need to pay GST I think it would still be detained, as we cannot pay it to myprotein and have to pay to clear it? Eh i thought the verification is for flavouring or other products as pointed by bafukie? Fingers crossed I would only be required to present my proof of purchase and payment.

QUOTE(Studio15 @ Sep 14 2017, 10:32 AM)
For extra precaution, I also printed out my bank statement that proved my payment of that particular amount. Coz last time they also tried to cari lubang about the shipping fee then argued with them said the amount paid is already inclusive shipping. Basically they wanted to find ways to make my total order over RM500. So when I proved my payment made is below RM400 they cannot do anything already.

I wonder if I only ordered protein powder this time, do I still need to get it verified at the clinic kesihatan. Purposely didn't purchase creatine and all that for this reason.
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Oh good tips about the bank statement. I was charged an additional 1% on top of the purchase amount, hopefully it wouldn't add complexion to the my case since it's still right below RM500. By the way, RM500 or RM400 for the threshold, based on your exp?
jay2you
post Sep 15 2017, 12:00 PM

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God bless my order was successful pass through.

15 Sep 2017, 09:29:55 AM Item out for delivery Pos Laju Klang
15 Sep 2017, 06:14:08 AM Arrive at delivery facility at Pos Laju Klang
14 Sep 2017, 01:03:39 AM Item en route to MYKULA
13 Sep 2017, 11:38:55 PM Customs Inspection (Import) MYKULA
13 Sep 2017, 11:37:55 PM Item arrived at MYKULA
06 Sep 2017, 06:33:00 AM Item en route to MALAYSIA NETHERLANDS
bafukie
post Sep 15 2017, 02:16 PM

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^ this just confirm my suspicion that we Northern folks are screwed when it comes to international shipping
TSStudio15
post Sep 17 2017, 02:56 PM

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Surprising no need to go kk to verify my items, there was a pharmacist there at that time to verify. However the kastam officer in charge was just plain rude. Scolded me for two things. Had to bersabar just coz need his chop to release my items. wonder if I can complain about his attitude. It's not like I bought an illegal item or smuggled drugs! And yes I think northern side are just screwed. Nothing can be done in this case.
TSStudio15
post Sep 17 2017, 02:58 PM

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QUOTE(Lionel90 @ Sep 14 2017, 11:09 AM)
If it's over RM500 and need to pay GST I think it would still be detained, as we cannot pay it to myprotein and have to pay to clear it? Eh i thought the verification is for flavouring or other products as pointed by bafukie? Fingers crossed I would only be required to present my proof of purchase and payment.
Oh good tips about the bank statement. I was charged an additional 1% on top of the purchase amount, hopefully it wouldn't add complexion to the my case since it's still right below RM500. By the way, RM500 or RM400 for the threshold, based on your exp?
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RM 500 below no gst charges. But take into account the rm500 also includes shipping fees.
Xccess
post Sep 21 2017, 06:10 PM

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QUOTE(Lionel90 @ Sep 13 2017, 01:50 PM)
Invoice... so in this case it's only the email upon order confirmation..?

Didnt buy flavouring, just 2 packs of protein, 1 shaker & 1 free dehydrator, total under RM500. So if really get detained, only need to be there to present the invoice then i should get my stuffs? On the spot or have to wait for PosLambat to deliver?
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Just curious, have you receive your parcel? Just ordered a 5kg Isolate Whey from Myprotein for delivery to KL, hopefully it goes thru smoothly. Amount less than RM500.00.

Lionel90
post Sep 21 2017, 07:09 PM

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QUOTE(Xccess @ Sep 21 2017, 06:10 PM)
Just curious, have you receive your parcel? Just ordered a 5kg Isolate Whey from Myprotein for delivery to KL, hopefully it goes thru smoothly. Amount less than RM500.00.
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Mine is being held at customs. Havent received love letter as of last weekend...
Based on others' experience, it seems Penangite have higher risks of detention. So good luck mate.

This post has been edited by Lionel90: Sep 21 2017, 07:10 PM
janson_kaniaz
post Sep 21 2017, 07:48 PM

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Need to also note that sometimes it’s not about the cost of item. It’s also how bulky the parcel is. The bigger the parcel the more likely it will attract custom to check the content regardless of what you buy.

This post has been edited by janson_kaniaz: Sep 21 2017, 07:49 PM
Xccess
post Sep 21 2017, 08:16 PM

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QUOTE(Lionel90 @ Sep 21 2017, 07:09 PM)
Mine is being held at customs. Havent received love letter as of last weekend...
Based on others' experience, it seems Penangite have higher risks of detention. So good luck mate.
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Damn.....I hope your's can get thru. Do keep us posted.

Lionel90
post Sep 21 2017, 10:56 PM

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QUOTE(Xccess @ Sep 21 2017, 08:16 PM)
Damn.....I hope your's can get thru. Do keep us posted.
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It would get thru, after I make my trip there.
Mum just told me she has got the love letter.
Xccess
post Sep 22 2017, 10:50 AM

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QUOTE(Lionel90 @ Sep 21 2017, 10:56 PM)
It would get thru, after I make my trip there.
Mum just told me she has got the love letter.
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I'm expecting my parcel first week of Oct, will update here accordingly. Fingers crossed.

Xccess
post Sep 22 2017, 07:20 PM

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QUOTE(Lionel90 @ Sep 21 2017, 10:56 PM)
It would get thru, after I make my trip there.
Mum just told me she has got the love letter.
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Sorry, one question. Myprotein sent a email starting my ordered had been despatched and should come in early Oct but I don't see any tracking number. Do I need to wait for another email?

Order was placed 3 days ago.

Lionel90
post Sep 23 2017, 02:08 PM

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QUOTE(Xccess @ Sep 22 2017, 07:20 PM)
Sorry, one question. Myprotein sent a email starting my ordered had been despatched and should come in early Oct but I don't see any tracking number. Do I need to wait for another email?

Order was placed 3 days ago.
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That's the only email u would get from them. U can now starting to track where your order is inside the website itself. Go to "order details" and "track order". Use the "Local Tracking Number" under "view more tracking" (or sthg like that) for our PosLambat tracking.

But 3days, should be still at their warehouse, just about ready to be shipped.
Xccess
post Sep 23 2017, 06:47 PM

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QUOTE(Lionel90 @ Sep 23 2017, 02:08 PM)
That's the only email u would get from them. U can now starting to track where your order is inside the website itself. Go to "order details" and "track order". Use the "Local Tracking Number" under "view more tracking" (or sthg like that) for our PosLambat tracking.

But 3days, should be still at their warehouse, just about ready to be shipped.
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Noted. Appreciate the guidance.

Miracles
post Sep 23 2017, 07:26 PM

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It seems so troublesome if order directly. It feels like gambling whether kena detained or not. :s

I'll just buy from musclemaniaclub.
jess7
post Sep 25 2017, 05:35 PM

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QUOTE(Miracles @ Sep 23 2017, 07:26 PM)
It seems so troublesome if order directly. It feels like gambling whether kena detained or not. :s

I'll just buy from musclemaniaclub.
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i would buy from musclemania if it wasn't for the price.
if you are residing in selangor/kl, order under rm500, no prob.

my kl orders was smooth sailing but my perak order was detained, saja they wanna see what i bought to get such a big box.


Miracles
post Sep 25 2017, 10:03 PM

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QUOTE(jess7 @ Sep 25 2017, 05:35 PM)
i would buy from musclemania if it wasn't for the price.
if you are residing in selangor/kl, order under rm500, no prob.

my kl orders was smooth sailing but my perak order was detained, saja they wanna see what i bought to get such a big box.
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Ahh I see.. I am from Selangor but I wanted to share the shipping fees with my friends. But bulk order confirm above RM500. hmm.gif
Xccess
post Sep 28 2017, 12:27 PM

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QUOTE(Lionel90 @ Sep 23 2017, 02:08 PM)
That's the only email u would get from them. U can now starting to track where your order is inside the website itself. Go to "order details" and "track order". Use the "Local Tracking Number" under "view more tracking" (or sthg like that) for our PosLambat tracking.

But 3days, should be still at their warehouse, just about ready to be shipped.
*
Contacted Myprotein livechat today because still unable to track my order. Was told I won't be able to do it as it's under "Standard Delivery" and delivery may takes up to 30 days. Damn...was expecting my delivery next week as running low on Whey. No choice, went to Musclemania today, purchased 2.5kg Isolate Whey...lol.

This post has been edited by Xccess: Sep 28 2017, 12:33 PM
Lionel90
post Sep 28 2017, 05:49 PM

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QUOTE(Xccess @ Sep 28 2017, 12:27 PM)
Contacted Myprotein livechat today because still unable to track my order. Was told I won't be able to do it as it's under "Standard Delivery" and delivery may takes up to 30 days. Damn...was expecting my delivery next week as running low on Whey. No choice, went to Musclemania today, purchased 2.5kg Isolate Whey...lol.
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Really unlucky bro. My case, from ordering to being held by customs, 14 days only.

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