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Anyone bought from myprotein uk before?
TSStudio15
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Jul 20 2017, 10:13 AM, updated 7y ago
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Getting Started
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So I purchased a big 10lbs bag of protein and creatine awhile back from myprotein UK site and shipped to Penang, Malaysia. My protein supply is running low and I would like to repurchase from them again but here's the issue : When the item was shipped, it got stuck in customs. I had to go over to the customs office and had my parcel re-checked and then take the invoice drive all the way to the government clinic to get my supplements certified while my parcel is still being held at the custom office then go back to the custom office and clear off my parcel. I'm also living and had the item shipped to my house in Penang Island while the custom office they held was in Penang Mainland even though there's a custom office in Island but I guess they just wanted to make my life difficult. So I asked them, if i were to repurchase again do I have to go through the same thing, they said yes. Btw, my total item was below RM500 so it was not subjected to gst tax.
My question is, did anyone of you who ordered have the same issue? If not, what did you do to not go through this whole thing. And I know poslaju will help be an 'agent' to clear off the parcel from customs but their fees are just too high.
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bafukie
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Jul 20 2017, 11:25 AM
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Exactly the same scenario months ago. Wasted 1-2 hrs running here n there to clear the items. Purchase once and tats it.
I have a theory maybe u can try. Try shipping it to other states. Others do not have this issue. Enforcement in Penang seems to be stricter
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Lionel90
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Jul 20 2017, 01:41 PM
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I purchased once last year, 10kg pack too, around Dec I think. No such issue with me.
This uncertainty is really putting me off buying from them...
Oh ya, I shipped to Penang too
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TSStudio15
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Jul 20 2017, 02:25 PM
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Getting Started
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QUOTE(bafukie @ Jul 20 2017, 11:25 AM) Exactly the same scenario months ago. Wasted 1-2 hrs running here n there to clear the items. Purchase once and tats it. I have a theory maybe u can try. Try shipping it to other states. Others do not have this issue. Enforcement in Penang seems to be stricter Heard from the custom office guard outside when I went that the seberang branch just loves trolling with people's packages. I highly think that's the case furthermore they are moving from the current location to somewhere further maybe SPS so if this happens again that would totally suck. Sigh, it's a shame their proteins are so much value for money and tastes decent than what i've been having so far.
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TSStudio15
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Jul 20 2017, 02:25 PM
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Getting Started
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QUOTE(Lionel90 @ Jul 20 2017, 01:41 PM) I purchased once last year, 10kg pack too, around Dec I think. No such issue with me. This uncertainty is really putting me off buying from them... Oh ya, I shipped to Penang too So they just shipped to your doorstep no problemo? Man, i dunno if i should even attempt this again.
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Lionel90
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Jul 20 2017, 02:36 PM
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QUOTE(Studio15 @ Jul 20 2017, 02:25 PM) So they just shipped to your doorstep no problemo? Man, i dunno if i should even attempt this again. Yes, straight to the doorstep. That, along with the mix-ability, has put me off.
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bafukie
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Jul 20 2017, 02:49 PM
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QUOTE(Studio15 @ Jul 20 2017, 02:25 PM) Heard from the custom office guard outside when I went that the seberang branch just loves trolling with people's packages. I highly think that's the case furthermore they are moving from the current location to somewhere further maybe SPS so if this happens again that would totally suck. Sigh, it's a shame their proteins are so much value for money and tastes decent than what i've been having so far. I should add that i bought some other stuff as well. Creatine, Peanut butter and some flavoring on top of whey protein. The item that got stuck was flavoring and creatine, but since it came in one shipment all was detained. Either way, myprotein wasnt that cheap to start with. Best bang for buck would still be ultimate nutrition 10lbs whey protein IMO.
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TSStudio15
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Jul 20 2017, 04:20 PM
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Getting Started
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QUOTE(bafukie @ Jul 20 2017, 02:49 PM) I should add that i bought some other stuff as well. Creatine, Peanut butter and some flavoring on top of whey protein. The item that got stuck was flavoring and creatine, but since it came in one shipment all was detained. Either way, myprotein wasnt that cheap to start with. Best bang for buck would still be ultimate nutrition 10lbs whey protein IMO. Yeah i got the creatine aswell. Tried ultimate nutrition, i find myself gagging down so bad after 2 trials to the point that I even stopped consuming it for sometime. But when I ordered myprotein the cost of me getting the 10lbs + creatine and shipping was the same price as buying a tub of 10lbs ultimate nutrition.
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TSStudio15
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Jul 20 2017, 04:22 PM
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Getting Started
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QUOTE(Lionel90 @ Jul 20 2017, 02:36 PM) Yes, straight to the doorstep. That, along with the mix-ability, has put me off. I heard that their quality each batch varies also. Some batches had mixability issues, some even has taste issues. the one i got was fine.
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Lionel90
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Jul 20 2017, 05:18 PM
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QUOTE(Studio15 @ Jul 20 2017, 04:20 PM) Yeah i got the creatine aswell. Tried ultimate nutrition, i find myself gagging down so bad after 2 trials to the point that I even stopped consuming it for sometime. But when I ordered myprotein the cost of me getting the 10lbs + creatine and shipping was the same price as buying a tub of 10lbs ultimate nutrition. I got my one and only UN for 280 from a distributor who a few here might know in Lelong.my. But yeah, u get what u pay for, the taste is so bad that i hope it's just bland. In your case, u get the same mediocrity despite paying more QUOTE(Studio15 @ Jul 20 2017, 04:22 PM) I heard that their quality each batch varies also. Some batches had mixability issues, some even has taste issues. the one i got was fine. Unlucky me then. Long term wise unlucky them.
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Kaellis
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Jul 21 2017, 08:37 AM
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Bought twice
caffeine pills and 5kg bag whey
both pass didnt held at custom
I was worried about the caffeine pill, but pass just fine
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diaBoliQu3
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Jul 24 2017, 01:16 PM
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May I know why you bought from UK instead of local? Does it cheaper? I check at iherb and BB website, the shipping is expensive.
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skystrike
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Jul 24 2017, 03:07 PM
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myprotein is already available locally at muscemaniaclub....can try check?
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TSStudio15
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Jul 24 2017, 03:22 PM
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Getting Started
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QUOTE(diaBoliQu3 @ Jul 24 2017, 01:16 PM) May I know why you bought from UK instead of local? Does it cheaper? I check at iherb and BB website, the shipping is expensive. coz its cheaper if you use discount code or when theres sales and i dont have to deal with fake products and such.
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TSStudio15
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Jul 24 2017, 03:26 PM
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Getting Started
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QUOTE(skystrike @ Jul 24 2017, 03:07 PM) myprotein is already available locally at muscemaniaclub....can try check? yup seen before, lack of flavors imo. if i get from the site its around RM 350 with shipping so save around RM 40 or so if not mistaken
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TSStudio15
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Jul 24 2017, 03:27 PM
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Getting Started
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QUOTE(Kaellis @ Jul 21 2017, 08:37 AM) Bought twice caffeine pills and 5kg bag whey both pass didnt held at custom I was worried about the caffeine pill, but pass just fine hmm maybe i should try with just protein and see whats the outcome
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diaBoliQu3
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Jul 24 2017, 03:58 PM
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QUOTE(Studio15 @ Jul 24 2017, 03:22 PM) coz its cheaper if you use discount code or when theres sales and i dont have to deal with fake products and such. Ah, I'll take a look at their website later. Usually I ordered locally; Eji, BMF. Most of self import cost me more than locally in the chart, or maybe my kungfu is not good enough. Haha... I'd been looking forward to try Myprotein since I found this Reddit lab test: https://docs.google.com/spreadsheets/d/1GK7...KWBE/edit#gid=0
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TSStudio15
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Jul 24 2017, 04:22 PM
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Getting Started
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QUOTE(diaBoliQu3 @ Jul 24 2017, 03:58 PM) Ah, I'll take a look at their website later. Usually I ordered locally; Eji, BMF. Most of self import cost me more than locally in the chart, or maybe my kungfu is not good enough. Haha... I'd been looking forward to try Myprotein since I found this Reddit lab test: https://docs.google.com/spreadsheets/d/1GK7...KWBE/edit#gid=0Yes me too also that was my first time importing from overseas so i had that issue and wasn't sure if i want to deal with it again but what i feel is lacking with locally sourced is the flavour selection. I'm not someone who can handle chocolate/vanilla drinks everyday. Shipping from overseas is expensive regardless even from myprotein but i take into account the entire purchase price plus shipping if it's worth for me paying the extra few bucks or if it's cheaper than local stores. Sometimes I feel it's worth paying abit more if i can get other flavours than something that's RM30 cheaper locally, but that's just me =)
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Kaellis
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Jul 26 2017, 09:54 AM
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QUOTE(Studio15 @ Jul 24 2017, 03:27 PM) hmm maybe i should try with just protein and see whats the outcome
Order another one, with a few tester let see how it goes
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TSStudio15
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Jul 26 2017, 10:18 AM
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Getting Started
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QUOTE(Kaellis @ Jul 26 2017, 09:54 AM)
Order another one, with a few tester let see how it goes cool, let me know how it goes.
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