first time buying from MyProtein's Malaysian website.

Order 1: 25%disc
1x 5kg whey isolate
1x free gift hydrator

total rm467.62

dispatched 25th aug
routed to destination 30th aug
item sampai KUL 7th sep
item received at ipoh pos 8th sep
held for inspection 8th sep
baru terima surat cinta pos 13th sep
RECEIVED!!!!

order 2: 30% disc
1x 1kg unflavoured whey protein to try
1x 5kg whey protein chocolate
1x free hydrator

total rm391.29

dispatched 2nd sep
routed to destination 4th sep
arrived kul 13th sep
customs inspection 13th sep
RECEIVED!!!

keeping fingers crossed, hopefully they will reach me with no probs

updated: no tax whatsover, just slight hassle

This post has been edited by jess7: Sep 14 2017, 03:58 PM

Macam mana mau apply ini code? Takut stock protein tidak cukup, mau beli dulu risau kemudian.

See below bro, my order was one of those that slipped through

Kena held at customs again... goodness I think Penang Mainland Kastam is just a pain overall. Guess this might be my last order until I feel like going through the hassle again.

Damn am I in the same boat?? But mine is at KL it seems?

And would i get notified or something?

This post has been edited by Lionel90: Sep 13 2017, 09:23 AM


Attached thumbnail(s)

They posted a surat to me. Received yesterday, detained at kastam since 8/9 (friday). So check your mailbox la if you notice it's stuck at kastams for a few days d

Oh god, i dont wanna head down to KL for trivial matter like this!!

Edit: status changed at Pos Malaysia tracking as below, at this rate, i'd take paying gst over presenting the certs...


This post has been edited by Lionel90: Sep 13 2017, 11:15 AM


Attached thumbnail(s)

Looks like mine is held at Butterworth Customs too then...

Anyone can shed a light about what I need to do to get my purchases?


Attached thumbnail(s)

Bring yr invoice. If u bought any flavouring, food based whatever, then u need to make a trip to klinik kesihatan Butterworth for the jabatan makanan or something to endorse.

Invoice... so in this case it's only the email upon order confirmation..?

Didnt buy flavouring, just 2 packs of protein, 1 shaker & 1 free dehydrator, total under RM500. So if really get detained, only need to be there to present the invoice then i should get my stuffs? On the spot or have to wait for PosLambat to deliver?

This post has been edited by Lionel90: Sep 13 2017, 01:50 PM

You need to wait for the 'detain letter' from post laju before you can proceed to the next step. Once gotten, go to the kastam and then just show your full invoice (with delivery charge etc shown). They will convert the currency based on their current exchange rate. Less than RM500, they will endorse and you need to get clearance from a higher rank officer. Once done, then you can get your item on the spot. The process is fairly straight forward but a PITA when you need to drive there and wait for God knows how long.

GG. It would add RM100 or so to my purchase cost for taking a day off to settle this... Hopefully they send me the love letter by this week...

Hence I stop buying even though it's much cheaper. Lain cerita when u factor in the time, effort and petrol to get yr items out.

Sigh, last time I received without any hassle so tried my luck this time. Next time gonna try order just the min order for free delivery to see how it goes...

I hate to break this to you, but the trend is that most item cheap/expensive small or big from overseas stands the risk of being detained. My experience: clothes, amplifiers, speakers, cds, and now supplements where most does not cost more than 500 including shipping was detain. They will detain anything they deem fit and may be worth more. I even saw some dry food sent over from China being detained.
So, if u ask me, go ahead when it's really worth so

lol worst deal is when you get free delivery. then custom will help you add their own rate of freight charge which is usually much more expensive than what the merchant will offer you.

I'll see what I get from this batch. If the quality is good then perhaps I might go for it again... But this hassle of being detained would certainly impact my purchase decision next time...

Damn didnt know that. But what's the impact? Gonna force me to cough up the import GST including the 'freight charge'?

imagine your total purchase is RM300 with free shipping.

custom will happily add RM300-400 freight charge to your total. therefore it will surely exceed RM500. that's where you'll have to pay additional RM100-200 for the GST. obviously not inclusive the time and money spent to get there. in the end, is the free shipping really worth it?

Hopefully that wouldnt be the case for me here...

nah you wont have to go KL. Usually they will send over to the state kastam office you're living in, but still! lol... I wonder if I purchase over RM500 and pay gst will I still be asked to go down there to verify all this. Last time I asked the officer why must detain, they told me coz dont have the invoice or amount purchased on the box... so annoying dealing with all this seriously. If they are ok with me presenting the invoice when I go, its still fine but the fact that I gotta bring those product and a paper to some clinic to get it verified and bring it back there again is just too much hassle.