Exactly the same scenario months ago. Wasted 1-2 hrs running here n there to clear the items. Purchase once and tats it.

I have a theory maybe u can try. Try shipping it to other states. Others do not have this issue. Enforcement in Penang seems to be stricter

I should add that i bought some other stuff as well. Creatine, Peanut butter and some flavoring on top of whey protein. The item that got stuck was flavoring and creatine, but since it came in one shipment all was detained. Either way, myprotein wasnt that cheap to start with. Best bang for buck would still be ultimate nutrition 10lbs whey protein IMO.

Shipping worldwide is pretty standard. Customs will detain if they feel the items u bought r more than rm500. Show them the receipt n they will let it go. Iherb is on pharmacy blacklist so don't bother buying. Basically any supplements can be detained. But food supplements like protein powder etc r ok. They don't go through the pharmacy enforcement but may be subjected to food clearance dept

Too many ppl buying unregistered supplements through this website

Too darn expensive imo. 400+ for 5kg whey protein

Penangites will have problems with customs.... Zzzzz

Malaysia website but still sent from UK? Wtf....

Bring yr invoice. If u bought any flavouring, food based whatever, then u need to make a trip to klinik kesihatan Butterworth for the jabatan makanan or something to endorse.

You need to wait for the 'detain letter' from post laju before you can proceed to the next step. Once gotten, go to the kastam and then just show your full invoice (with delivery charge etc shown). They will convert the currency based on their current exchange rate. Less than RM500, they will endorse and you need to get clearance from a higher rank officer. Once done, then you can get your item on the spot. The process is fairly straight forward but a PITA when you need to drive there and wait for God knows how long.

Hence I stop buying even though it's much cheaper. Lain cerita when u factor in the time, effort and petrol to get yr items out.

I hate to break this to you, but the trend is that most item cheap/expensive small or big from overseas stands the risk of being detained. My experience: clothes, amplifiers, speakers, cds, and now supplements where most does not cost more than 500 including shipping was detain. They will detain anything they deem fit and may be worth more. I even saw some dry food sent over from China being detained.
So, if u ask me, go ahead when it's really worth so

^ this just confirm my suspicion that we Northern folks are screwed when it comes to international shipping