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 Anyone bought from myprotein uk before?

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TSStudio15
post Jul 20 2017, 10:13 AM, updated 8y ago

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So I purchased a big 10lbs bag of protein and creatine awhile back from myprotein UK site and shipped to Penang, Malaysia. My protein supply is running low and I would like to repurchase from them again but here's the issue : When the item was shipped, it got stuck in customs. I had to go over to the customs office and had my parcel re-checked and then take the invoice drive all the way to the government clinic to get my supplements certified while my parcel is still being held at the custom office then go back to the custom office and clear off my parcel. I'm also living and had the item shipped to my house in Penang Island while the custom office they held was in Penang Mainland even though there's a custom office in Island but I guess they just wanted to make my life difficult. So I asked them, if i were to repurchase again do I have to go through the same thing, they said yes. Btw, my total item was below RM500 so it was not subjected to gst tax.

My question is, did anyone of you who ordered have the same issue? If not, what did you do to not go through this whole thing. And I know poslaju will help be an 'agent' to clear off the parcel from customs but their fees are just too high.
TSStudio15
post Jul 20 2017, 02:25 PM

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QUOTE(bafukie @ Jul 20 2017, 11:25 AM)
Exactly the same scenario months ago. Wasted 1-2 hrs running here n there to clear the items. Purchase once and tats it.

I have a theory maybe u can try. Try shipping it to other states. Others do not have this issue. Enforcement in Penang seems to be stricter
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Heard from the custom office guard outside when I went that the seberang branch just loves trolling with people's packages. I highly think that's the case furthermore they are moving from the current location to somewhere further maybe SPS so if this happens again that would totally suck. Sigh, it's a shame their proteins are so much value for money and tastes decent than what i've been having so far.
TSStudio15
post Jul 20 2017, 02:25 PM

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QUOTE(Lionel90 @ Jul 20 2017, 01:41 PM)
I purchased once last year, 10kg pack too, around Dec I think. No such issue with me.

This uncertainty is really putting me off buying from them...

Oh ya, I shipped to Penang too
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So they just shipped to your doorstep no problemo? Man, i dunno if i should even attempt this again.
TSStudio15
post Jul 20 2017, 04:20 PM

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QUOTE(bafukie @ Jul 20 2017, 02:49 PM)
I should add that i bought some other stuff as well. Creatine, Peanut butter and some flavoring on top of whey protein. The item that got stuck was flavoring and creatine, but since it came in one shipment all was detained. Either way, myprotein wasnt that cheap to start with. Best bang for buck would still be ultimate nutrition 10lbs whey protein IMO.
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Yeah i got the creatine aswell. Tried ultimate nutrition, i find myself gagging down so bad after 2 trials to the point that I even stopped consuming it for sometime. But when I ordered myprotein the cost of me getting the 10lbs + creatine and shipping was the same price as buying a tub of 10lbs ultimate nutrition.
TSStudio15
post Jul 20 2017, 04:22 PM

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QUOTE(Lionel90 @ Jul 20 2017, 02:36 PM)
Yes, straight to the doorstep.

That, along with the mix-ability, has put me off.
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I heard that their quality each batch varies also. Some batches had mixability issues, some even has taste issues. the one i got was fine.

TSStudio15
post Jul 24 2017, 03:22 PM

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QUOTE(diaBoliQu3 @ Jul 24 2017, 01:16 PM)
May I know why you bought from UK instead of local? Does it cheaper? I check at iherb and BB website, the shipping is expensive.
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coz its cheaper if you use discount code or when theres sales and i dont have to deal with fake products and such.
TSStudio15
post Jul 24 2017, 03:26 PM

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QUOTE(skystrike @ Jul 24 2017, 03:07 PM)
myprotein is already available locally at muscemaniaclub....can try check?
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yup seen before, lack of flavors imo. if i get from the site its around RM 350 with shipping so save around RM 40 or so if not mistaken
TSStudio15
post Jul 24 2017, 03:27 PM

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QUOTE(Kaellis @ Jul 21 2017, 08:37 AM)
Bought twice

caffeine pills and 5kg bag whey

both pass didnt held at custom

I was worried about the caffeine pill, but pass just fine
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hmm maybe i should try with just protein and see whats the outcome
TSStudio15
post Jul 24 2017, 04:22 PM

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QUOTE(diaBoliQu3 @ Jul 24 2017, 03:58 PM)
Ah, I'll take a look at their website later. Usually I ordered locally; Eji, BMF. Most of self import cost me more than locally in the chart, or maybe my kungfu is not good enough. Haha... I'd been looking forward to try Myprotein since I found this Reddit lab test:
https://docs.google.com/spreadsheets/d/1GK7...KWBE/edit#gid=0
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Yes me too also that was my first time importing from overseas so i had that issue and wasn't sure if i want to deal with it again but what i feel is lacking with locally sourced is the flavour selection. I'm not someone who can handle chocolate/vanilla drinks everyday. Shipping from overseas is expensive regardless even from myprotein but i take into account the entire purchase price plus shipping if it's worth for me paying the extra few bucks or if it's cheaper than local stores. Sometimes I feel it's worth paying abit more if i can get other flavours than something that's RM30 cheaper locally, but that's just me =)
TSStudio15
post Jul 26 2017, 10:18 AM

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QUOTE(Kaellis @ Jul 26 2017, 09:54 AM)
[attachmentid=8990555]

Order another one, with a few tester

let see how it goes
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cool, let me know how it goes.

TSStudio15
post Jul 31 2017, 10:01 AM

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QUOTE(FirstOne @ Jul 29 2017, 12:31 AM)
cheaper than buying local like musclemania? include shipping?
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Depends on when you buy it. They usually have sales or discount codes so it's generally cheaper. If you're a first time buyer, you can also use someone's referral code for 25% off. Shipping is 20 british pounds if i'm not mistaken.
TSStudio15
post Jul 31 2017, 07:18 PM

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QUOTE(diaBoliQu3 @ Jul 31 2017, 04:09 PM)
Got referral code? biggrin.gif
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shameless plug but here's mine incase u wanna use it DIVYA-R1F
TSStudio15
post Aug 1 2017, 02:47 PM

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QUOTE(diaBoliQu3 @ Aug 1 2017, 01:00 PM)
Let's see, 2.5kg x 3 pouch:

Items (3)£103.47
Delivery£0.99
Promotions-£36.21
MP Points66
Promotions Applied
SUPERCHARGED PAYDAY DEALS: your 35% off everything

Google rate is MYR 385.80, for 7.5kg of protein. Even a 5kg from MMC to Kuching cost me about RM 430, roughly.

Tempting but again, is there any tax and will the item detain by custom? I received a warning for fish oil that I bought from iHerb once. Then again ordered same fish oil from eBay, reach home last time. Ordered few items from iHerb to Miri, no problemo. Bought few times of supplements from bodybuilding.com shipped to Kuching and Miri but no issue. 

Now... I'm confused.
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If your total is below RM500 technically custom cannot tax u for gst. So i usually keep my orders below that. But about detaining, you may refer to my post on this thread and other ppls experience. I think really depend custom mood that day if they want to detain or not. It's a mystery. I'm tempted to try again, if kena detained again then maybe I have to say goodbye to MP.
TSStudio15
post Aug 1 2017, 09:08 PM

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QUOTE(diaBoliQu3 @ Aug 1 2017, 02:56 PM)
Ah, no wonder my bicycles got detained. I'm not worried of the detain but more worried of the warning letter for supplement. Bought 7 bicycles from Italy, 2 sent to doorstep, and 5 need to self collect with  4 taxed and 1 isn't. Random and luck.  laugh.gif
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I think those pill form stuff they might be iffy about. I wished they were more clear about why they are detaining or why are they issuing warning letter in more detail than just issuing that to you simply because. If you want to be on the safe side, just order protein alone. You can just tell them is milk for gym ppl if you kena detained lol which is what I told them in layman's term coz they didn't seem to understand me first time round. They probably thought it was steroids powder or something.
TSStudio15
post Aug 2 2017, 01:28 PM

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QUOTE(diaBoliQu3 @ Aug 1 2017, 09:28 PM)
Perinatal fish oil for my wife. The thing is:

1) Ordered from iHerb to Kuching address; sending in tracking but item hasn't arrived after 30 days. Contacted iHerb, and they offer refund. I was like "fine then."
2) Since I really want it, ordered again from eBay. Time passed by, item arrived at Kuching.
3) Few weeks later, wife told me got parcel and warning letter for importing supplements without licence. Can go to jail or fine bla bla. A letter for last warning.
4) I keep repeat ordering things like green tea capsule, caffeine tablet, a shaker, even a deodorant from iHerb, but goes to Miri.

A new definition of buy 1 free 1.  tongue.gif But my "bodybuilding" supplement never got any issue despite the "Bodybuilding.com" printed at the box. I guess Miri mail center aren't "busy body" like Kuching mail center.

Anyway As for Myprotein UK, why does the shipping to Malaysia sometimes GBP 0.99 (for standard delivery) then sometimes GBP 14.99 (tracked delivery). No other option, but randomly between these two? The shipping fees auto calculated and no option to change shipping.

A glitch from them or a glitch caused by my shitty connection?
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My shipping cost was £14.99. Dont think there was ever a £0.99 delivery fee.
TSStudio15
post Aug 17 2017, 04:51 PM

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so apparently there's a myprotein malaysia site now. Delivery is RM50 for under RM300, over RM300 it's free. Haven't check how much different is the pricing compared to the UK currency yet

https://www.myprotein.com.my/customer-servi...nformation.list
TSStudio15
post Aug 17 2017, 08:40 PM

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Yeah it's under myprotein, i was redirected. But after looking around it's more expensive than the UK one. Plus I doubt there's much discounts to take advantage off compared to the UK site. meh...
TSStudio15
post Aug 23 2017, 10:44 AM

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Just placed my order using maybank card. Successful. Bought 2 bags 2.5kg, 1kg bag, and 4 sample packs for RM397. Totals 6kg whey minus the sample packs. Used 25% referral code & 20% shop20 code.

Lets see how it goes when at kastam office this time, hopefully no problem.
TSStudio15
post Aug 23 2017, 02:53 PM

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QUOTE(jay2you @ Aug 23 2017, 11:53 AM)
Why not bought the 5kg pack? doesn't it cheaper?
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coz i want different flavours.
TSStudio15
post Aug 23 2017, 03:12 PM

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so far i've only tried chocolate mint, chocolate smooth and lemon cheesecake. Lemon cheesecake was @ss...wanted to puke a few times. Luckily I bought the sample pack only. Chocolate mint, I do like it but i got the 5kg bag and after drinking 3kg++ the taste does get quite tiring, that's why Im purchasing smaller bags but diff flavours this time to alternate. Personally I'm not a huge chocolate drink fan so if you enjoy chocolate I think u might like this especially if mixed with chocolate milk ice blended, its like a treat.

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